Uber India Complaints & Reviews

Driver fighting that he wont accept the online payments, which we paid already. Also nor refunded. He dropped us half of the way in night ride. Which is insecure, also shouting bad words on the road. More over your customer complaints number not in use. Diver least bother about the complaints. Is the way you treat the female customers? Driver# gerard, driver phone#+91-[protected]. Car # tata indica, #tn18-ak-7840....

Too pathetic service o[censored]ber... I have very bad experience i booed to cabs today... I m standing for atleast one our. First cab person unable to find d out the location and after 45 min he said to cancel the cab.., again book the cab the person reached the location and didn't call me when i called him that it's ur cab who standing from of me then he said yes and said that he is not able to went to ghaziabad and cancel the cab... I m taking...

I had taken a trip back from Apollo Hospital to my residence at E110, Greater Kailash2, New Delhi, distance of 6.5 km. on 08/05/2017 in afternoon. However I was made to pay an extraordinary amount of Rs 117.21 instead of Rs.49.00. Kindly refund the extra amount charged to me - Rs. 68.21 by adjusting in my next travel.

In event the amount is not refunded, please inform me the breakup of the amount charged to me, when in all...

I have the UBER app installed on my OnePlus One Cyanogen phone and while it has worked perfectly until now, it abruptly stopped a couple of days ago. I have made an official complaint through the proper format but there has been no response from the company.

I am unable to get to the screen where the trip can be planned. It stops with showing the map of the whole world but does not get into the functions

The...

I have every ride to cancel a trip where ur driver is completing a trip and would take him more then 20 or more minutes to reach me... Infact ur driver should not hv accepted the trip in the first place.. After which he refuses to cancel the trip from his end when he knows it would atleast take him half and hour to reach... Also when we cancel the trip why does it not give an option why we hv cancelled the trip... U please refund the cancellation...

I got the following SMS on 08/05/2017:
Dear Rider, ease into the week with uberPOOL rides at Rs 49 flat upto 8 kms in Mumbai. Save more & get there comfortably, no matter where you're going! TCA.
My house comes in the radius of less than 8 km. While trying to book Uber in the evenings and today morning, I got the fares as high as Rs. 172/-!!
Why is such wrong information provided? Is it some kind of marketing gimmick...

On 9th may at 6pm i booked uber - the price showed rs.236. Post which i confirmed the booking (Maruti suzuki swift). On reaching the destination the fare showed rs.302. The driver was good but i was cheated on the fare by uber.
Also the distance from andheri east to shiv sena bhawan showed 20 kms one way. This is ridiculous. I sent feedback to uber and hoped they would respond and deduct in next trip. Am awaiting feedback...

I hired uber from Kasba to Amarpally dumdum on 14.04.17, though I paid the full fare of 270/- in cash to the driver but whenever I was going to book next ride, message was given that the fare of my last ride is pending. On 08.05.17 I booked Uber and went to saltlake Union Bank Of India from Nager bazar. Very surprisingly the last fare of Rs 270 which I already paid was deducted along with the fare from nagerbazar to saltlake, made total bill...

Dear sir,
I have certain grievances regarding your cab service that I experienced when I travelled to Delhi on the 7th of May 2017.
# When I booked a cab from Uber Delhi on my arrival, it said 11 mins followed by another message delaying it by further 2 mins. I.e. 13 mins. Since it was too hot to step out of the airport, we stay put inside and to have a seat, I purchased a costa coffee for Rs.330/- in order to have a seat in...

This is to inform you that last night around 1pm. I booked a taxi for east delhi from domestic airport delhi. The driver named amit car no-dl1za0650 me and asked my location and destination and insist me to cancel the booking. He told me that i am so far can not come and so many lamb accuses.
It is very painful for any one. So, i would like to complaint against him.
O, you can improve you customer experience in future.br...

I am regular uber customer, facing issues in bangalore city during night time, deivers not coming for pickup even after aceepting the rides.
Yesterday night at approx 3 am i have booked one ride, driver accepted trip, he didn't even turned up, not responded to my call, he has not cancelled trip till 6 am, at morning 6 am himself he started trip without coming to my pickup point. Fonally i could contact emergency help centre to cancel...

Did not travel yesterday i.e. 8th May ₹ 63.60
We'll connect another time, Murli
I booked the pool car but driver was not able to locate moolchand hospital main gate and took lot of time around 20-25 minutes than he said that to cancel it.
But I am surprised that Rs. 63.60 is debited to my Acct without me even using the cab and cab cancelled not due to my fault.
Hence, would request you to reimburse Rs. 63.60...

Today, I booked a cab from mohali 68 sector to phase 10 mohali. I pinned up my exact location. The driver didn't turned up for about 15 minutes. Then finally he said he couldn't find me and he himself cancelled my booking and was very rude. This wasn't the first time i had booked cab from the same location. All my experiences were great with uber. But, today it was a bad one.

My question is, If a person dosen't know about...

I had booked uber cab today for my father, mother and kid to travel from Gerugambakkam, Porur, Chennai to British Council, Chennai. The driver did not turn up on time even though he was near our location long time. When my father reached after walking 1km, he behaved very rude to my father using filthy words. I was charged cancellation charges. The following were the impacts on my side:
a. My parents 70 year old were made to walk more...

I am concerned to note that when they are not looking after the complaints, they could have informed me to which mail ID I have to forward or they could have forwarded the same to you under intimation. I am sorry to inform you the status of the service rendered in this regard.

As regards driver's claim, the same can be checked whether he had turned up to the place of destination from where the same was booked or he was quite...

I booked an uber cab on 10th may around 9:50pm. I got the booking confirmed. I called the driver. He said it will take around 10 minutes. But on the uber app it was showing only 2-3 minutes away.
Then as i could see on the uber app, he drove close to my location and stood there. I could not see his vehicle moving. So i called him again and asked him, if he is coming or not. This time also he said he is coming. I told him your location...

On 1st May I bokked a ca to the airport and waited for the cab after 20 minutes since i did not get a call i checked the app and the driver had cancelled the trip. I hurriedly booked another cab cause i had only 45 minutes to reach the airport. On 6th May I'm waiting for the cab on the street and spoke with the Uber driver and he cancels on me. On 10th May I had 3 of them cancel without any notice. Everytime I book after 10 minutes they would...

I live in Mysuru-Karnataka, India. I travel by cabs frequently and I used to prefer Uber in the past. But Uber service now in Mysuru is pathetic. Most of the times cabs are not available, they arrive late and almost all the time there is a surge in their charges. Any time of the day or night, it is rare to get a Uber cab on normal rates.I am told that surge is applicable only in metro cities but it is always charged in Mysuru though it is...

I have never seen such a pathetic service provider like Uber, I booked a taxi from Bhagwati Garden Extn. to T3 terminal and the fare comes Rs.223.45. And I told the driver to stop the trip as soon as we reach the destination and paid him for the trip. He was willing to wait for me but I told him that I will take time and not to wait. After few minutes, he call me saying that he is going to that route and he will wait for me. However, to my...

Uber in Bangalore is charging higher than permissible limit, as per law. Legal limit is 14.5 per km for normal, and 19.5 per km for ac cabs. This charge is including all type of payment like taxes, surge premium etc.
I have been charged 130 for 6 km ride, in normal cab. Kindly guide me to escalate my complaint to relevant authorities, as I m not getting satisfactory response from uber...