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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 237

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A
Anirbanb
from Bengaluru, Karnataka
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Excess amount charged

Address:560076
Website:www.uber.com/en-IN

Hi everyone,

I took a pool trip today morning. The estimated price
Of the trip was rs. 113. Initially, rs. 113 was deducted from my attached
Paytm account. However, the driver couldn't follow the map directions so i
Made a complain. As soon as i submitted the complain, an additional
Amount of rs. 195 was deducted. The trip fare now shows rs. 309.

Can you guys look into this issue?br...
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K
Khushboo wali
from Morena, Madhya Pradesh
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Overcharging on trip

Address:Bhopal, Madhya Pradesh
Website:Uberindia.com

On 8tb May17 at 2:55pm I was overcharged and the reason given on overcharging was some additional surge charges that are not applicable. It's just like fooling customers. The original cost of the trip was ₹59 and I was charged ₹469 and when asked for the receipt got to know some unwanted charges on the trip. Kindly see to this matter otherwise need to go for more strict options.
Car driver- Rakesh
Car no. - MP04CF2616...
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S
Sourabh04
from Hyderabad, Telangana
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Unauthorised charges

Address:500032

My self Sourabh Kataria, Mostly i booked cab from uber, But im frustarted from uber from last few trips due to unfair charge and cancel cahrge put on us, On 07.01.17 Uber driver cancel the trip and u put cancelation charges on me, On 15.04.17 i book a cab but uber driver cancel the tri and told me he doing dinner and cancel the trip after that how Uber put cancelation cahrges on me, On 29.04.17 im book uber for Hyderbad deccan station and...
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Address:Kolkata, West Bengal, 700091
Website:www.uber.com/en-IN

Dear Sir/Madam,

Please note that during my Jaipur visit dated from 03/05/2017 to 06/05/2017, 3 times UBER made the penalty on me as Rs. 50/-, Rs. 50/- and Rs. 80/- respectively i.e. Rs. 180/- has been deducted from my pay back balance and on 05/05 deducted Rs. 125.79/- when the displayed fare was shown as Rs. 49/- only.

However, all the times it was not my mistake in any circumstances as follow:
br...
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T
tanisha999
from Bengaluru, Karnataka
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Unnecessarily deductions from my Paytm

Address:Gurgaon, Haryana, 122016
Website:www.uber.in

Date of ride: 8-May-2017 at around 5.30PM

I have booked a shared pool ride of 49 rupees and driver came but his navigation was not working he told me to on my internet and help him in navigating. On reaching my destination he told me that due to less speed the ride will end in a minute and i was charged 49 rupees I thought everything went well but suddenly today morning my paytm wallet was deducted with 186 rupees and i dont...
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Address:Kamrup Metropolitan, Assam, 781001
Website:www.uber.con

I was travelling with Mr Pankaj yesterday from Anuradha Cineplx Bamunimaidan to Panbazar and i had booked an Uber PASS for myself. The upfront fare that was shown was Rs 99. However, the driver stopped the trip at AMbari near Dighalipukhuri and my destination was still more than 1 km away and he said that he wont be able to go. When i saw the fare it was showing to be Rs 246...How can it be possible??/ You drop a customer midway wihtout his...
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D
Dubey Dwarika
from Sathupalli, Telangana
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Your driver janardan

Your driver janardan did not complete the trip from sevundarabad rly.station.over phone he told that he has cancelled my booking.then my son d s dubey booked cab and your driver samsuddin comleted the trip.
janardan falsely shown payment of Rs.98/- with this he has chitted you and the consumer also.

Who will be responsible for the tension a senior citizen like me gets?
your driver janardan vrhicle 5959 hundai...
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R
raghavendra039
from Bengaluru, Karnataka
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Paytm wallet payment

Address:Bangalore, Karnataka, 560066

I took Uber pool from Indiranagar Bangalore to SAP labs White Field where I was charged RS 154 but the Paytm has kept Rs 350 on hold even after my ride was completed. I am now left with no money for dinner. The ride was on 8/05/2017. Now I am not sure who has given the authority to hold our payment beyond our bill. I am confused on whom should I complain....
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R
Rithik Goel
from Delhi, Delhi
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Misbehaviour of driver and not reporting at the right place

Address:New Delhi, Delhi, 110034
Website:www.uber.com

Today i booked uber to ride to my college for exam, after booking i called the driver and told him the exact location as per my location and my address but driver rather coming to that address went somewhere else and he called up saying that "yaha aana hai toh aajao 1 min ke andar andar warna main jaa rha hu" and he cancelled the ride which cost me around 65 rupees on my uber balance. I even insisted him to plzz come to my location as i did...
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M
Mohammed Dhinojwala
from Bengaluru, Karnataka
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Unethical behavior

Address:560051
Website:www.uber.com

Dear Sir / Madam

I had booked a trip with UBER and i got confirmation for UBER accepting the booking @ 05/05/2017 23:00 hours. I called the driver at 23:01 Pm, He said the will reach in 5 mins and he asked me where is the drop, I told him its near Indian Express near Cunningham it was just 3 to 4 km and the amount was just 80/-. At 23:00 hours onwards i was waiting for the cab with my wife and 1.8 year old son in middle of...
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T
Tewari Minu
from Nagpur, Maharashtra
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Money deducted from account but cab did not come.

My name is minu tewari, i booked an uber cab yesterday from kubera society, kondawa road, pune at 5:30 pm to seasons mall, magarpatta city. While booking it directed me to payment page, i paid the amount of rs.220 in advance, which was very well deducted from my account, but the cab never turned up. After waiting for more than half an hour, i tried cancelling the booking which never happened as well there was no other way to contact either...
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S
Sandhya Bhardwaj
from New Delhi, Delhi
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Refund of extra payment

Address:New Delhi, Delhi, 110045

I received from ur side few rides of flat 50 rupees off last month (April) as well as this month also. Last month i got a code also but this month i received a sms for this. But u guys charged full amount. Despite i apply code, u even then charge full amount.
I m regular user o[censored]ber so please refund my money back that u charge extra.
Thanks
Sandhya bhardwaj...
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P
parijata
from Gurgaon, Haryana
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Unfair charging system

Address:Gurgaon, Haryana, 110070

I had opted for the UBER Pool option to travel to JNU. UBER in Delhi has a promotional scheme wherein all ride within 8 kms in the POOL mode are priced at flat 49 Rs.
I had travelled to JNU on 30.04.2017 and the distance was shown as 6.79 kms and I paid Rs. 49. However, when I travelled to the same place on the same route yesterday i.e. 7.05.2017, I was charged Rs. 139.46 and the distance was shown to be more than 8 kms.
I...
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R
Ravindar Karri
from Chennai, Tamil Nadu
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Charges extra amount

Dear sir,

As per your SMS on 02 May, 50% offer given for 03 rides up to 09 May. However my last trip for vandalur on 06 May while booking amount shown as Rs. 463/- but after completion of trip charged as Rs. 413/- u given only Rs. 50/- off instead off 50% off. U r not following the as per the offer mentioned in SMS. Pls see attachment SMS for easy your reference.

So consider my complaint and return the amount...
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P
Prakash Shivadekar
from Mumbai, Maharashtra
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Wrong calculation of fare

Address:Mumbai City, Maharashtra, 400057

Dear Sir,

I booked Uber taxi to travel from vile parle east to thane pokhran road no 2 and travelled via SCLR and eastern express highway to thane. I was charged Inr 320 for distance of 20 kilimeters. I returned on the same route but was charged Inr 470 for a distance of 30 kilometers.I complained to Uber but they are unable to give satisfactory answer. Can someone guide me in this matter...
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P
Piyush Mendhe
from Pune, Maharashtra
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Promo code

I had entered a promo code, when I wanted to book a ride the app was asking for update. So I updated it but later didn't got my discount coupons of Rs.50. I had to pay full amount. Where had my coupons gone?
Would I be able to use those coupons or not?
Other services are better and I don't have any complaints about it, but just look out for this coupons and discount options....
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S
Surendra 13
from Bengaluru, Karnataka
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Customer care ineffective

Address:560078
Website:Uber

Hi Bhupendra, Seems like you guys have a way of pissing off, customers. I have a perfect sense of things, what I am talking about.Still, if you have a doubt pick up the phone and give a call, instead of writing half-cooked replies or else I will stop doing business with uber and will no stone unturned to do my fair share of mouth publicity, so please stop stretching a frivolous issue like a chewing gum. Coming back to the issue, I have taken...
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L
Laxmichand mheshwari
from Lucknow, Uttar Pradesh
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Unknown charges are applied

Address:Jaipur, Rajasthan, 302023
Website:Uber.ac.in

Sir
I hv book the uber cab and my estimated fair is 49 but when i reached the location the driver ask 267 rs fair...
So plz return my money and take a action against him
I hv book the uber jp colony vidhayadhr nagar jaipur to jaipur railway station and fair is 49.. Bt unknown charges are applied... And when i m booking uber no double triple rate are applied

So plz help me
Thank u...
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J
Jinga Apps
from Chennai, Tamil Nadu
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UBER DRIVER - RUDHRAMA driver shouted at me and I was scared of RAPE

Address:562125

UBER DRIVER - RUDHRAMA DRIVER SHOUTED AT ME and I WAS SCARED OF RAPE
PHONE - [protected]

UBER DRIVER Screamed at me and next I was scared of being RAPED in INDIA

I WILL Never Ride with UBER again

I ESCALATED to UBER but no response from them.
Hence taking to social forum and media

UBER Sucks big time Ola is much better !

The only UBER response i got was...
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P
Pradipta.1991
from Kolkata, West Bengal
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Unable to login to my account

Address:Kolkata, West Bengal, 700075
Website:Uber

I am Pradipta Biswas, unable to login to my account with my registered email id Pradipta.[protected]@gmail.com and registered number [protected].More than 24 hours passes after writing an email still no solution.Tried to update my mobile number in the account since then the error happened and it is not letting me in.Require help at the earliest. Wrote several email to uber did not help as heard nothing in response...
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