Claimed

Uber India Complaints & Reviews

1
Last updated Feb 19, 2024
Complaints 5904
Resolved
182
Unresolved
5722
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Uber India
Customer Service Contacts

Uber India Website

Uber India Head Office Address


India

Uber India reviews & complaints page 238

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Smitha Samuel
from Hyderabad, Telangana
Report
Copy

Driver Ramesh, TS07UD0155, phone number 9966704166

Address:Hyderabad, Andhra Pradesh, 500006
Website:Uber

He was fully drunk and ride was not safe, he was rude to the customer and his way of speaking was harsh used all bad words and charged extra money for the ride. We expect a good ride and the safe most but it was quite different hope so Uber will correct the mistake and will ensure safe ride. I can say that people trust but I feel their no safety and budget to go by Uber anymore....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anand Sultania
from Kolkata, West Bengal
Report
Copy

Toll charges added

Address:Kolkata, West Bengal, 711102
Website:UBER

Dear sir,

On date 4/5/17 i took a ride at 6.24pm from
Ganges garden, shibpur, howrah to
44 rabindra sarani
Via howrah bridge.

My bill was included with toll charges of rs. 100
Which was not paid by the driver in my trip, as there
Is no toll tax in this route.

I was with my old mother to meet the doctor.

Pay the same and claim the same from uber.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neeraj Sain
from Gorakhpur, Uttar Pradesh
Report
Copy

Uber driver bhave is very very bad and i am unhappy service

Address:Jaipur, Rajasthan, 302015

Dear uber cab company

Your driver behave is very bad and me fight
I am very sad uber service and ask my firend not used uber service

My luggage leave uber car and after contact driver
I goes to meet driver take luguage. Driver behave is very bad. He asked my responsbility not give your luggage. He speak is very bad language and me fight
Driver name : vishnu singh
Mobile no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lapd
from Bengaluru, Karnataka
Report
Copy

Misbehaviour of your uber cab driver

Address:Bangalore, Karnataka, 560300
Website:www.uber.com

Dear sir i was in banglore international air port on 02.05.2017 at 8.00 pm . I went near coffee day uber taxi boarding point. Since my internet was not working, I have seen a person from uber was booking taxi at platform. he booked a taxi for me he took my name, email-id and phone number after that he said a nissan sunny taxi no. ka13 8917 will come within 2 minutes. I got a call from the cab driver mobile no [protected] he came to platform...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anandakaandy
from Jorhat, Assam
Report
Copy

Payment deducted but the trip never started

Address:Kamrup Metropolitan, Assam, 781001
Website:www.uber.com/en-IN

My sisters were travelling and the driver behaviour was very rude. When they sat he told that he will not be able to go saying that I had cancelled the trip. I showed him that i had not cancelled the trip but this rude driver didnt listen and asked us to get down from the car saying very bad words. My bill came out to be 62 whereas the ride didnt started at all. I want you to take serious action against this fellow and refund me the fare...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devi Tamu
from Delhi, Delhi
Report
Copy

Charged incorrectly for cancellation

Address:New Delhi, Delhi, 110029

On 2nd may I was charged incorrectly for cancellation when I had to wait for the cab for more than 20mins n driver was nt able to find my location n at the end the driver cancelled the trip. It was drivers fault n was very unprofessional so i want the refund otherwise I'll sue ola cab. If it's my fault I can agree bt it was nt mine. U guys need to hire some literate people. Need to value others time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Annie@1
from Bengaluru, Karnataka
Report
Copy

Regular issue with Uber

Address:560078
Website:uber.com

Its been more than 3 months I am facing issues with UBER. Every day on a single route. Its from Manyata Tech Park to Aryan Pebble Bay of Ashwathnagar. The distance is 3.2kms. No matter what promo offer UBER gives, be it UBER Pool ride or UBER Go ride, it always charges more than what it has shown. UBER Pool specially should charge what it shows (if no other stops makes) I have screenshots of every travel in the UBER Travel history where it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gnair64
from Delhi, Delhi
Report
Copy

Charging more fair than fixed earlier.

Address:110001
Website:www.uber.com/en-IN/cities/new-delhi

Today, i opted for uberpool from my work place in kashmir house, rajaji marg to my residence in south moti bagh, today at about 5.15 p. M. The fare shown was rs. 49. The driver was mr. Harkesh in maruti suzuki wagonr ending with 1392. Mob. No. Of cab. Driver is [protected]. On dropping home the fare shown was rs. 106. How can uber charge rs. 106 in pool, especially when initial fare was shown as rs. 49. Uber will appreciate that such practices...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avinashsingh_82
from Mumbai, Maharashtra
Report
Copy

Drivers poor service

Address:Hyderabad, Andhra Pradesh, 500082
Website:www.uber.com

Hi Sir,
My Self Avinash from Hyderabad ([protected]), booked uber cab around 3:30 PM on 3-May-2017 from Asain cinemas Attapur to Hydershakote. And got a cab confirmation and in my uber app that cab reache but no call received from driver, so I called the driver and found this no. was switched off driver No.([protected]). Hence again I booked another cab from uber only. for which I was charged twice 1st.Rs. 53/- & for send trip Rs.90.84....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samantha Tennyson
from Chennai, Tamil Nadu
Report
Copy

Someone else took the ride and the driver was unprofessional

Address:Chennai, Tamil Nadu, 600029
Website:Uber

Hi,
Today May 4th 2017, I was waiting at my pickup point for 45 minutes expecting the Driver to show up. He said he wasn't allowed to wait there so he went forward almost 20 minutes away from my pickup point. This is a Metro station and people can wait there. I have been booking cabs like this for weeks and I know this. But this driver went away for more than 20 minutes and then picked up someone else and started his ride. When i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hrk
from Delhi, Delhi
Report
Copy

Overcharged for ride and left in middle of road

Address:122016
Website:www.uber.com/en-IN

Few days ago, I took a ride with uber. Driver came with empty tank and we were out of fuel in the middle of trip. He left me there with no help. Uber also didn't do anything. Later I was charged for the complete trip. I raised complaint to the customer care but they didn't refunded the money. Nor provided any resolution.

Today again I took another ride. I was in hurry so when reached my destination, I left. My ride was 10-11...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srishti Dasgupta
from New Delhi, Delhi
Report
Copy

Unfair charging

Address:Kolkata, West Bengal, 700041
Website:Uber.in

I booked a cab at 9.40 am and i paid the amount of rs 220 which was billed... Later in the evening when i booked a cab again it showed rs 220 was payment was due but i completed the payment in the morning. My evening bill was rs 97 but again 220 was added to it and i had to pay a total amount of ra 314. This is absolutely unfair. I will go the core of this case if it is not resolved or if my extra amount is not returned to me. See to this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110016
Website:www.uber.com

I have received a receipt from uber on 02/05/2017 for an uberpool cancellation trip on 13/03/2017 after I made a complaint at Uber support for deduction of an amount of Rs 63.60 from my paytm account for the trip I did not avail. Moreover I don't have any record in my Uber account with regard to this trip dated 13.03.2017 in my Uber account

Uber don't allow to book a next ride untill and unless the previous amount is pending,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nimesh Ghiya
from Balasore, Odisha
Report
Copy

About promo code.

Address:Kolkata, West Bengal

The promo code is not getting applied after trying so much also so please see to it and the fact is that the promo is being send by the uber itself. So please look into the matter. The promo code is koloff which uber has sent to me via message so i followed the way to apply the promo but after applying it is shown that the promotion is not valid so please look into the matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sleekl
from Mumbai, Maharashtra
Report
Copy

Uber Hire

Address:649820

I was very excited about uber hire in Mumbai as I can use the car without waiting or booking for another car. The minimum is IRp 600. I took the uber hire to my first location which cost INR 250. I asked the driver to wait for me but he refused and terminate the service and ask me to pay for INR 600.
In view we of this I have to book for each location of my visit as a result I missed one visit.
The driver should not take advantage...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smitha Anu Mathew
from Mumbai, Maharashtra
Report
Copy

Charged twice for a ride paid

Address:560034
Website:uber.com

I had chosen an Uber ride on 26 April, wrongly chose the payment method as "Paytm" however, I paid the driver INR 141 in cash as switching payment method was not working.

Today, I tried to book for an Uber cab, but it debited INR 136.29 to the driver via Paytm for the April 26 ride I already paid for, I request that you refund the INR 136.29 which is paid to the driver.

Why was the payment still default even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alokaroras
from Aurangabad, Maharashtra
Report
Copy

Wrong billing

Address:Jaipur, Rajasthan, 302020

Dear,

I have taken a ride where in uber have charges rs. 372 for 21.57 kms but the ride distance is only 7-8 kms...

They are just doing fraud... And the driver is saying this the billing; you have to pay this.. Without thinking that how the billing can be so much for this 7-8 km distance.

I request you to kindly look into this matter....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
from Kolkata, West Bengal
Report
Copy

I was overcharged on my trip

Address:Kolkata, West Bengal, 700091

On 28th April 2017, when I booked a uber cab from Salt Lake Sector 5 to Sukanta Pally, Rajarhat through "UberPASS", the total fare was showing Rs.89/- only. I have showed this to the Uber driver Mr. Rajesh also.
But when my trip end, its was showing Rs.637/- which was totally unaware and unknown. That time I repeatedly requested the driver to talk to uber once as this was totally against my knowledge and information from uber end....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
L
lamkrish
Report
Copy

Credit card refund related

Address:560066
Website:Uber App

Hi,

I recently added my credit card to payment option within Uber and at the time of adding the card, i was provided with a message that read " enter your CVVand we'll verify your card by making a Re1 charge. Don't worrry we'll refund it"

I still haven't received the refund. Question I have is, I am sure, i am not the only one and Uber may have charged Re1 from several people, but do they return?, if not, ain't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunikuma
from Chennai, Tamil Nadu
Report
Copy

Charging fake tax amount

Address:New Delhi, Delhi, 110051

On 30th april, 2017 i took uber ride between faridabad to delhi. When i checked the breakup of the fare they charged 325 rupees as tax, toll and fee. While it should not more than 137 rupees (Rs 100 delhi mcd tax and rs 37 badarpur flyover toll). When ii checked the tax breakup they charged me rs 94.34 as up link mcd tax toll, rs 94.34 as up state tax toll and rs 117.92 as new delhi mcd tax toll. I did not understand why they charged up tax...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy