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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 239

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H
HNSagar
from Delhi, Delhi
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Overcharged by uber

Address:Hyderabad, Andhra Pradesh, 500004
Website:www.uber.com

Hi all,
Uber is completely cheating with normal people.

For one side journey they charge rs.129 and for same journey in reverse same distance same route, they have charged Rs. 670 which almost 5 times of normal fare. We agree that at overnight fare may go double of normal charge.

While booking the cab, uber app should show the maximum fare.
while booking the cab it shown me maximum fare range...
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K
Kajal Maisheri
from Mumbai, Maharashtra
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Promo code didn't work

Address:Mumbai City, Maharashtra, 421201
Website:Uber.com

On 3 may 17 i booked a uber from palava city to phadke watch center dombivli and applied promo code for 1st ride at that time it applied successfully but did not get cash discount on finishing trip.
When i tried to get help from uber app it shows that your promo code facility for account is stopped because of t&c so then why promo code applied successfully at first place then.
My uber user id is [protected].
Kindly check...
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P
Payke sc
from Mumbai, Maharashtra
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Lost of phone

Address:Mumbai City, Maharashtra, 400036

Hi
I am jay thadeshwar who has left his phone in the cab no. Mh47c7783. Was travelling from mazid bandar to marine lines. It was on charging and he left it there. There is no contact no. To the customer care, we need the phone it has too many important things in it.

We want it today itself. U cannot do it so plz send me the customer care no. O[censored]ber.
I want the information now....
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N
Nthomas
from Visakhapatnam, Andhra Pradesh
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Driver cancelled my ride

Address:Visakhapatnam, Andhra Pradesh, 530007
Website:www.uber.com

I booked my ride on May 2nd, 2017 in Visakhapatnam. When I first booked the ride opting for cash payment, the rate showed me Rs. 440 just for 12 km ride. I had to cancel that ride as the price was very high. Before I cancel the ride, I called up the driver Lova Kumar AP31 8962 Swift Dzire and asked him if the price will be charged according to km's or the price showing in the app. He said he doesn't know. So immediately I canceled the ride...
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D
Dr.D.R
from Kolkata, West Bengal
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Unable to upload promo code due to uber system error

Address:Kolkata, West Bengal
Website:Uber India

I went on uber today morning during their high surcharge time. I got a promo code KOLOFF by their msg. I tried for several hours to upload the code during bookingof my trip from Raipur Kolkata84 to Joka trum depot Kolkata, but unable to upload due to their system error. I had to pay full charge instead of 50/- off due to their site problem. I am requesting here to return me the discount amount by the company....
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Q
Quick Recipes
from Ahmedabad, Gujarat
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Driver not pick up and still i was on trip

Address:Mumbai City, Maharashtra, 400064
Website:www.uber.com

Uber india — booked a trip but driver didn't turn up
May2, 2017
Booked at trip from sea mist charkop to ijmima tower malad west at 9.13 and the driver's name was
Ravindra with vehicle maruti swift dzire. It was 9 minutes to pick me up and i waited for 20 minutes and suddenly my mobile displayed that the trip was on. After 5 minutes when i called him he was not respond my call i called up 15 time till... He dose not...
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P
puneet87sethi
from Sitarganj, Uttarakhand
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My uber account suspended suddenly

Address:110034

I kept getting error while booking uber suddenly and then i reached out to their help page. I was informed that my account is suspended due to some violation of their terms and conditions. After some follow ups they confirmed that ban is due to some issues that happened rarely and they clearly confirmed that ban is now lifted and i can use uber and even mentioned happy to see you soon in uber.

I was still unable to book cabs...
+3 photos
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J
JMF
from Thiruvananthapuram, Kerala
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UBER Driver in Delhi a bad experience

Address:New Delhi, Delhi

Dear Sir

I have traveled in UBER on 29th April (Saturday) 2017 at 11.26 PM from Delhi Airport to The Park Hotel in Parliament street Delhi by Maruthi Suzuki Wagon R by Mr.Amit.

I faced following problems with this driver.

1. After booking we were waiting in front of the Airport with our luggage but he refused to come to our place instead we have to walk a long carrying our luggage left side...
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$onali @grawal
from Bengaluru, Karnataka
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Irrational fare charged by uber driver

Address:Indore, Madhya Pradesh, 452001
Website:www.uber.com

Hello, I had booked an UberGo from my contact no [protected] on 01 may 2017 at 12:30 from Vidya nagar, Indore to Cloth Market, Indore. The distance between these two location is approx. 4 - 5 Kms for which fare should have been between Rs 60 - 80 but the driver charged me Rs 225.87 which is irrational for such a short distance. I had also availed a promotional benefit of Rs 59 for 5 km but the driver fought with me and took Rs 225. Please...
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R
rpsdel7
from New Delhi, Delhi
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Overcharged on uber trip and unprofessional behavior of cabbie

Address:New Delhi, Delhi, 110008
Website:www.uber.com/en-IN

As per my calculation, I have been charged a cancellation fee of Rs 63.6 on the ride that I have taken on 29/04/2017 at 12:57pm.
I have raised a ticket that the driver had cancelled this trip from his side, then why I was charged cancellation fees for the same.

Further, a trip that I had booked on 28/04/2017, 8:54 pm, I had to cancel the trip as the driver didn't pick me up and kept me waiting for around 10mins. For...
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S
Sailendu Acharya
from Barddhaman, West Bengal
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Want to be a partner of uber India

Address:Khordha, Odisha, 751010

I have purchased a car 6months ago to became a partner with uber. My name is Sailendu Acharya Mob no [protected] registered before 1year and got the message to engage my car with uber. I have gone several time to ask about this but they denied me by showing some excuses .Every day there have new rules.so plz resolve my problem.
Mail I'd -- sailendu.[protected]@gmail.com...
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D
Dipankar Adhya
from Kolkata, West Bengal
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Refund of fare unduly collected from me / paid in excess

Address:Kolkata, West Bengal, 700045

I reached Guwahati on 25th April 2017 at 11 am and checked in Hotel President on G.N.B. Road, near Pan bazaar. After due work outside I booked from my mobile UBER cab around 1-45pm from opposite Panbazar Girls High school to Indian Institute of Entrepreneurship at Basistha Chariali, Lalmati, 37 N.H.Bypass, Guwahati – 781029 which is aprox 24 kms and reached at 2-25 pm. As indicated & claimed by the driver we paid Rs.178.00 in cash. br...
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A
Ahsan Raza
from Gurgaon, Haryana
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Unnecessary charge of Rs 63.60

Address:New Delhi, Delhi, 110025

This is very sad to say that the image o[censored]ber that was set in my mind is degrading and deterriorating. On 29th of April 2017, I booked a cab from Ajmeri gate to Ritz cinema. The driver named Domnic agreed for the service. After a wait of around 10 minutes I realized that the trip is cancelled by the driver. When I talked to him, first of all he was rude and than when I asked him to come to my location he said that he cancelled the trip....
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G
Gaurav Singh0103
from Mumbai, Maharashtra
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Uber Driver not competent and almost got us killed

Address:Thane, Maharashtra, 400615
Website:www.uber.com

The driver from under almost got us killed today.. He tried to overtake a cab just lost d balance of his vehicle and bangs d vehicle in roadside barricades on d ghat near china bridge on this under road.. By phone screen broke glasses broke have a bad sprain on my neck can't even keep my neck straight.. My wife got hurt in d chin.. By gods grace der was roadside barricades or else d vehicle wid have tumbled in d ghat river n i wudn't be writing...
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K
Kimte
from Delhi, Delhi
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Complaint against drivers and cancellation policy

Address:New Delhi, Delhi, 110027
Website:www.uber.com

I have a few major issues i would like the company to address and i shall list them below:
1) cancellation : sometimes the customers are left with no choice but to cancel when the drivers take the wrong route or take too long in reaching or as in the case of my booking on 28th april 2017 at 4:09, the driver told me he was coming to my location on gps and when i called him again at 4:20 he flatly refused to come to my destination and...
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C
chaitalishukla
from Kotdwara, Uttarakhand
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Cab service provided by uber - pathetic

Address:Gurgaon, Haryana
Website:www.uber.com/en-IN

Today (29-april-2017) at 5.59 am i booked an uber cab for my husband. Pick up - dlf phase 5 gurgaon and drop at igi airport delhi. Driver mosim (Phone # [protected]) with a maruti suzuki ertiga confirmed that he would do the ride but cancelled the trip on his own for no rhyme or reason. Not just that when we tried calling after he didnt turn up, his phone which was working fine 5 mins back went to being "switched off" this left my husband...
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P
paisatishk
from Bengaluru, Karnataka
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Booked a trip but driver didn't turn up

Address:560040

Booked at trip to kereguddadahalli at 7.13 and the driver's name was
Chethan with vehicle mahindra verito. It was 18 minutes to pick me up and i waited for 18 minutes and suddenly my mobile displayed that the trip was on. After 15 minutes when i called him he said he has picked up three passengers and i asked that my trip was on, he said there is some mistake and he will cancel and i have to book onceagain. By 8.30 i should have reached...
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P
picky
from Lalganj, Bihar
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Very bad service, they charged 650 rs for just 10 km

Address:Chennai, Tamil Nadu, 600091
Website:India - Uber www.uber.com › en-IN

We booked cab by scheduling the time from madippakkam Chennai to gowl bazaar chennai, while scheduling or while the cab reaching near to the place they didn't mention peak hours. We use to pay maximum 120 rupees. But the driver charged 650 rupees. Such a frauds... don't earn money by doing fraudulent things to the customers. Better shut down ur business i[censored] can't run ur business instead... Scrubbing the customers pocket....
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K
Karthik510
from Hyderabad, Telangana
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Driver fraud

Address:Hyderabad, Andhra Pradesh, 500049
Website:Uber driver

Hi Team,

Today we have booked Uber cab from Miyapur. We waited almost one hour for cab and meanwhile we haved called him multiples but we haven't get any response from him so we tried to cancel the ride but we couldn't able to do so. In the end we could able to see 1440 bill in our account. Is there any way to take action against this fraud. Kindly help us.

Driver number : +[protected]
Driver name:...
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J
Jaya Prakash Jakkala
from Bengaluru, Karnataka
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Charged even driver canceled the trip

Address:560091

Worst service by uber. I tried to book for trip and the trip was cancled by the driver with No reason. I called him many tines before he cancled the trip. He delayed my trip and cancled the trip with no reason. If there is any issue, he has to lift the call and has to response. But these ####### do mistakes and we have to get penalties. I didnt know how to get deduct the penality charged which was lied to my account. Can any one hello me...
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