Claimed

Uber India Complaints & Reviews

1
Last updated Feb 19, 2024
Complaints 5904
Resolved
182
Unresolved
5722
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Uber India
Customer Service Contacts

Uber India Website

Uber India Head Office Address


India

Uber India reviews & complaints page 240

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chintu Sharath
from Hyderabad, Telangana
Report
Copy

Payment issue

Address:Hyderabad, Andhra Pradesh, 500018
Website:help.uber.com

Hi Team,

This is sharath kumar and my registered. Mobile number is [protected]. As I'm using Windows mobile I'm unable to write my issue using the app. So I'm writing from my personal mail.

Yesterday. I.e., 28/04/2017 around 12:30pm I've taken a trip from ranga theare to balkampet. As I've selected the payment option as promo credits but end of the trip driver asked for money as I explained but he argued and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kunal.bharat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uber unjustly charged UP State tax even though pickup and drop within Delhi

Address:New Delhi, Delhi, 110030

Dear Sir/Madam,

I had booked an Uber taxi on 29 April 2017 (9:14am) from Eastend Apartments, New Ashok Nagar to Lado Sarai. Both the pickup and drop locations fall within New Delhi. The pincode of New Ashok Nagar being 110096 (a Delhi pincode). The same pincode can be seen on the invoice as well (attached).

At the time of booking, the app showed the ride cost estimate of about Rs.220/-. However, upon completion...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ameer Pahadasingh
from Pune, Maharashtra
Report
Copy

Charged for cancellation 2 times

Address:411013
Website:www.uber.com

Today i travelled with uberpool. I booked 2 times and cancelled it due to uber drivers are new and they do not know the address where to come. They are new and do not know the near by place even they are not able communicate properly in hindi. I called 2 times for guiding address but they are not picking up calls as well. They are new to the city so far. Even they do not know the near by place even if they are also not picking up the call...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:411057

Hi Team,

Had a very bad experience today with this Uber Cab booking.
I booked a CAB in the early morning for train station. Driver picked up the call and while saying that I want to go the Howrah station he started saying he is leaving for home and cannot go. It was early morning, travellers were three old senior citizens.
After that he was not even cancelling the trip and asking me to cancel it. As i was in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kyla Abdul
from Bengaluru, Karnataka
Report
Copy

Complaint about an arrogant Uber driver.

Address:560068

My friend booked an uber to go to his office and then this Cab driver, SHIVA KUMAR (KA01AE8328) TOYOTA, ETIOS, picked him up and was driving to the location. He stopped in the middle and asked my friend to get out of the car because the location cost him only Rs.4 and he should have thought about it earlier. My friend refused to get up and asked him to drop him to the location. He dint stop and he turned his car towards the other direction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachikumarannair
from Delhi, Delhi
Report
Copy

Complaint about the driver for forcing to cancel the journey

Address:Bangalore, Karnataka

I booked uber for my journey on 10/04/2017 from chandigarh to kalka. I booked one week before and the rate was shown as 212 Rupees.The uber app was reminding me about the trip also. But on 10th april 2017 morning the driver told me to cancel the trip stating that kalka is in hariyana he cannot drive for this rate. I had no other option in early morning . I travelled in the same vehicle by paying Rs 700.If this is the case why we should wego...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naandika
from Ahmedabad, Gujarat
Report
Copy

Driver cancelled the ride and we paid the fraudulent charges.

Address:Gandhinagar, Gujarat, 382421
Website:www.uber.com/en-IN

I was incorrectly charged a cancellation fee. We booked Uber Cab at Spices and Herbs Restaurant at Gandhinagar Location on 27th April 2017 Thursday. We called the driver (Sandip) and the driver seemed very illetrate as he was not ready to understand what we were saying he just said that he is on the way after 15 minutes the driver cancelled the trip by himself, we were waiting for him and he did not even arrive and then after we were charged...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
user_27
from Bengaluru, Karnataka
Report
Copy

Driver being rude and talking obscene language

Address:Bangalore, Karnataka

I booked a cab in the morning and the driver was way ahead of my location, when I asked him to come to my location he was rude, used obscene language and cancelled my cab. Is this how uber drivers behave with their customers, especially women who are alone and with luggage?

If action is not taken against this in 24 hours, I will lodge an official complaint, approach the media and go to a public prosecuter.

Driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dipankar Bose
from Kolkata, West Bengal
Report
Copy

Charging rs.108/- for calling uber cab

Address:Kolkata, West Bengal, 700003

Sir,
I have embarrassing experience with this transaction since I have been asked by the Driver to leave the car after paying Rs.108/- immediately on boarding the car. I could not find the reason why I will have to pay Rs.108/- without travelling whereas cancellation charges can maximum be of Rs.80/- I had to pay Rs.108/- and call another Uber cab to reach destination but I feel as I have been snached of the amount.
Yours...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cmrafee
from Mumbai, Maharashtra
Report
Copy

Unfair fares

Address:Mumbai City, Maharashtra, 400054

Uber is a cheater cab service. If the cab doesn't arrive even after the wait of half an hour and you cancel the trip, you are charged rs.60 for no fault of yours.

Also there is no transparency in billing. They don't provide you with detailed receipt. Most of the time they overcharge the customers.

There is no customer care service as such. No telephone number, no email address to contact in case of dispute. There...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hussain sm
from Hyderabad, Telangana
Report
Copy

Unable to get receipt of my trip

Address:Hyderabad, Andhra Pradesh, 500008
Website:Uber

I am unable to get trip receipt after i travel.. I mailed to uber support there were around 20 mails in between us but no solution.. Am very agitated and its annoying that even am a registered user i have to prove myself that iam registerd user by sending mail from registerd email id. I need only trip receipt.. Which they cannot resolve for 2 days.. Pathetic support.. There is not even phone number to call.. It would be resolved within 5...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aravinda Gundepudi
from Bengaluru, Karnataka
Report
Copy

Irresponsible driver

Address:Bangalore, Karnataka, 560048

Actually i used to book uber previously, from past 1year i had bad experiences with uber. The drivers tell they are on the way, if again i called they will tell very rashly it will take more time so cancel the trip. If we cancelled or he cancelled money will cut from my pocket only. With these type of incident s only for forced cancellations i paid around 700 rupees....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560100
Website:Uber

Hi,
I am writing this email on behalf of my wife mrs. Shreyanka saha sharma. She traveled on monday from ozone manay tech park kudlu gate to bellandur, bangalore, india. By uber share. The tata indica driver named harish kept on misbehaving with her as she did not speak kannada. He kept on harrousing her abusing her in foul language. He also drove insanely ad applied breaks so thtat she falls. She fell and got hurt on her face. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nidhiashi1
from Delhi, Delhi
Report
Copy

Unauthorised charge

Address:New Delhi, Delhi, 201005
Website:www.uber.com

Booked a sharing cab waiting at the point, driver reached somewhere else and saying i am the point where you said. they cancelled the ride and when i booked my next ride they took 100rs extra saying that its the previous cancellation charge. a great business i must say they are running for getting 100extra bucks. from today deleted my uber app and advised all my friends and family not to go with uber anywhere in the world. they sucks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122001
Website:riders.uber.com

I booked a trip with ubermoto at 9:55 am on 26th april 2017 in gurgaon, india. The driver (Bhupender), after coming to my pick-up location 10 mins after i had booked, says that he will not go to my destination and that i have to cancel the trip. I did not receive any calls from him in the time he took to come to my location. I got late for work and on cancelling the trip i was also charged rs. 15 by uber for cancellation. This is just ridiculous...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjan Kumar Patel (Sanju)
from Bengaluru, Karnataka
Report
Copy

Block user without any reason.

Address:Bangalore, Karnataka, 560034
Website:www.uber.com

Your system unable to deduct money for my travels so that I have to paid by cash for next ride each time and it's too irritating. So when I complain about this UBER customer care reply with how to add diff payment mode, how to change payment method, so dumb people were hired. so I deleted my account.

After few days when I again create they block me and told me that our policy has been violated when you push me into trouble...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan, 302017
Website:Uber india

I was booking ola cab from the fortis hospital in jaipur and i called the driver to come my destination at fortis hospital to pick up and the driver called and said i am at the jwahar circle you have to come there i am not coming that what was that.i said why he was saying i dont know agar apko ana hai to jhwar circle se chalo otherwise cancel kr do. What the rubish driver dont come and have cut the phone
And saying me dusri cab book...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bibhuti Chourasia
from Delhi, Delhi
Report
Copy

Charged without ride at midnight

Website:uber.com

Dear team,

I am regular traveler with uber. The experience of 22nd night was really very bad. The first cab i booked at 11.50 pm on 22nd april. The driver (Mob no. [protected]) made me wait more than 20 minutes but didnt turn around and so i cancelled the trip. Next booking i made again driver ([protected]) made me wait more than half an hour but did not pick me. It was midnight and my situation was very pity. Any way i managed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
subramaniamkrishnan
from Chennai, Tamil Nadu
Report
Copy

Payment to driver

Address:Thiruvananthapuram, Kerala, 695030

My registered mobile number [protected].
Today[protected] I took a ride around 7.30AM from Maruthankuzhi New Bridge to PRS Hospital (Trivandrum). The payment, after the ride, did not come up in the driver's mobile. I paid the driver 125 Rs, as I was in a hurry to reach the hospital counter. Subsequently, when I booked a ride from the hospital, a due of around 110 Rs or so was appearing. Anyway after my return ride I paid the driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VVN Murty
from Visakhapatnam, Andhra Pradesh
Report
Copy

Excess fare charged for my ride on 23rd april 17 time 6.50am

Address:Visakhapatnam, Andhra Pradesh, 530009
Website:Indian consumer complaints forum

With reference to my ride with uber go on 23rd apr'17 from pedestrian over pass, railway quarters, gynapuram, visakhapatnam to marripalem vuda layout hardly it is 6km you have charged an amount of rs 252.32 which is really not fair price. It will cost only rs 90-100 only as per my previous experience. It is not fair on your part in cities like visakhapatnam where is no demand for vehicles you are charging more. Please review this case refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy