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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 244

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N
niha05_ng
from Nagram, Uttar Pradesh
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Regarding Cancellation Charges

Address:Jaipur, Rajasthan, 302020

I booked ride on 10th April 2017 where driver were not able to find the location and over the call when I talked him and let him know about the standing location, don't know what kind of problem he were facing to understand or not were able to communicate properly than he said ma'am "cancel krdo aap toh" and I faced 2 times on the same time than I booked 3rd ride and then he deducted 100 RS. Cancellation charges of the earlier booked rides....
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C
cutemadhav
from Hyderabad, Telangana
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Bill amount was different and they charged me different amount

Address:400705
Website:www.uber.com

Attached is the receipt of my ride on April 7th 2017 for an amount of 155.12 and it got deducted from my paytm, suddenly an amount of 210 is deducted again from my account and now my yesterday trip amount showing as 365.12. Seriously without my permission how can they deduct from my paytm.

Note : I already have a receipt of 155.12 which i have paid, how can they deduct additionally. I have a proof of email which states 155.12...
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Address:560075
Website:Uber India

I booked a ride on april 11th 2017 around 8.58am from g m palya 2nd main road to tridib building, bagmane tech park, bangalore. While booking the amount shown was 70. I had credit of 93 rupees which i got due to wrong billing yesterday. But the bill i got on getting out of cab was 135. While booking nothing about surcharge is mentioned. But in bill they add surcharge = 2. X, which is unfair. You can't just show 70 while booking and take double...
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Address:121006
Website:Uber India

I booked a ride on 26/03/17 at 8:11 pm from maharani bagh, delhi upto faridabad but the driver refused to go and that was my 4th cab which was getting cancelled. I asked him to cancel the ride because he was the one who refused to go but he instead insisted on me to cancel it as he would be charged if he cancels. I told him that i will not cancel the ride, do whatever you want and then he cut my phone and didn't pick up after that. Because...
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G
Gaurav Pohane
from Ambad, Maharashtra
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Regarding Delay of CAB Attachment in UBER

Address:Nagpur, Maharashtra, 440032

Sir/Mam i have purchase Mahindra kuv100 (Car No :- MH 49, F- 1619) on 1 Feb 2017 to attache in UBER service.I have received letter from uber office after purchasing car but even after 2 month my car has not been attached in your services i have submitted all document. when my services will start in uber please let me know. My Detail, Name:- Gaurav Pohane, Contact No.: [protected].I am from nagpur, maharashra...
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P
Parminder Kalsi
from Agra, Uttar Pradesh
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Complaint regarding bad behavior & refund

Address:New Delhi, Delhi, 110008
Website:www.uber.com/en-IN

Dear Sir,
Yesterday night i have a drive with uber from rohini to shadi pur,
estimate amount showed Rs. 224, but driver took wrong route other then map.
at last driver charged Rs. 470 and i gave Rs. 500 and even driver not refund the balance.
But later on when i check the charges on my app it shows Rs. 246.10. Please make refund of balance and take appropriate action against Driver Mohit, Driver Contact-[protected]br...
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B
Bholas
from Jamshedpur, Jharkhand
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In appropriate behavior of Uber Driver.

Address:Mumbai City, Maharashtra, 400058

This Uber driver Mr. Anis is not a fare man. On 08.04.17, I had two Uber rides for the to and fro movement with the same pick-up and drop destination through ubergo. I travelled from Lallubhai Park, Andheri West to Tata cancer, Parel Mumbai in the morning 6.19 AM, the fare was Rs. 226 Rs (Share code: bholanaths61ue), and distance shown is 16 km. Same distance I covered from Tata cancer hospital Parel to Lalubhai Park, Andheri West, on 08.04...
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I
I V S Dagur
from Guwahati, Assam
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Uber not providing service and charging

Address:600101
Website:uberindia

Booked cab on 5 Apr 2017 from Chennai Station to Anna Nagar . Ist vehicle did not turn up for 15 minutes . Repeated calls to driver went unanswered . Finally when he picked up he said, mechanical problem with Car, please cancel booking. I cancelled.
Again booked another one, the vehicle did not turn up and the waiting time kept on changing with no certainty. Driver did not pick up calls .I was forced to cancel and took another Taxi...
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T
TyaguMala
from Bengaluru, Karnataka
Mar 9, 2023
This thread was updated on Mar 9, 2023
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Paid cash for my trip but shows outstanding and does not let me ride further

Address:500009
Website:uber.com

I had made a ride on 5:35 PM on April 4, 2017 from my home to Secunderabad station by Maruti Swift Dzire(I guess) and paid the driver for the trip. When I open Uber app it shows that I owe Rs. 132.93. The driver could not see the amount on his screen nor did I get completion message. Since my train had arrived I had to rush in paying what the driver asked for Rs. 125/-. I paid the amount and rushed to catch the train. That trip payment still...
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S
Samiravemparala
from Hyderabad, Telangana
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Uber cancellation fee

Uber charged me cancellation fee for a ride i did not avail.
There is no policy on ur app specifying cancellation charges. Also when the driver could not navigate to ththe location and find my address why Am I being charged, you should cut from the driver, i waited patiently for him to come to pick up. This seems to be a very cheap way of making money...
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B
Bahadursingh
from Noida, Uttar Pradesh
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Always showing mobile registered error

Address:122001

Whenever try to book uber cab. It's shown mobile no. Registered in setting.which is already registered.
Uber app download and installed it. And registered my mobile after reviveved sms.
But when I was book then last booking time. Error come. Set your mobile no. In setting.
Please resolve it.
Several times try.
Plz help to me for booking related problem in uber cab.
My mobile no. Is [protected]...
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C
contactsroy
from Guwahati, Assam
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Rs. 40 Cancellation Charge

Address:Kamrup Metropolitan, Assam, 781018

Few moments ago I have booked uber from Paltan Bazar Police Station Guwahati to my Home at Bhaskarnagar Guwahati. But within a few moments the ride is automatically got cancelled . Than after i had to book anither uber for the same location. But Rs. 40 is added with the trip charge which should not be. Becasue I have not cancelled it. Perheps Driver is cancelled it.

It is not fare to charged 40.

Please look...
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D
dr. firdous azmat siddiqui
from Delhi, Delhi
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Car rental service

Address:New Delhi, Delhi, 110025

Today i took uber from bhagwan das road to maulana jauhar ali marg, Okhla, it was very bad experience as i travelled only 9.6 km and it cost 750 Rs which was very expensive I will never hire uber if my additional money will not be return. it should have only 150 Rs. I am shocked to see bill. Earlier too I have taken service from uber which used to cost 150 or 160 for 15 km distance and this is really very problematic how come it cost 750...
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V
vibhujain95
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Refund of Money

Address:New Delhi, Delhi, 110016
Website:www.uber.com

Sir/Madam I booked a cab ride through Uber for 389.45 rupees but when we reached at our desired destination the cab driver charged us rupees 1067.41 . It is sheer case of fraud with us. I requested company to refund the money through net banking or cheque/DD but the company has only transferred the amount to my Uber account that can only be used for further trips through Uber and I don't want to use this fraud app ever again. Please pay heed...
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B
Babbalkaur
from Bareilly, Uttar Pradesh
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Uber go fare

Address:Chandigarh, Punjab, 160047
Website:Www.consumercomplaints.in

I have booked uber go from sector41 d to sector 48 d. My fare estimation was rs. 49/- as it is only 7 km from sector 41 to sec 48. We have to pay 49/- upto 8km as i have received the message for the same. But i have paid rs. 83 to the driver. I have asked to the driver to give me the proof of the fare, which i have paid . But he said that i have nothing to give you as proof of your fare. He said that you dont worry, uber have the record of...
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L
lekshmibejoy
from Thrissur, Kerala
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Unfair taxi charges

On 7 th april 2017 i took an uber taxi from kesavadasapuram to karikkakom (places in Trivandrum, kerala which are hardly 8 kilometres apart ).uber promised me an initially price as 172 rupees.More over i had a ride in uber ti these same places at a lower price.On reaching the place i was asked to pay 403 ruppes and the uber bill came as i took a 27 km ride.I don't understand why they impose such unfare charges when I actually took only an...
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M
manikandans2101
from Mumbai, Maharashtra
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Charging for my free ride.

Address:600016
Website:www.uber.com

I was charged 376 rupees for my free ride on 29/06/16. I was notified about this amount only after ten days of my ride. I haven't paid the amount. Now i'm not able to book rides in Uber. i would like to have a quick resolve for this issue.
It's been 6 months and uber hasn't responded to my mail. Most of my friends recommend uber to me. But i had this really bad experience with uber....
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E
elizabeth chang
from Kolkata, West Bengal
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Charged due payment when I had already paid for it...

Address:Kolkata, West Bengal, 700046

I was charged a due of Rs99.43, yesterday Friday 7-4-2017 at 6:40p.m for Tuesday 4-4-2017 at 5:59p.m when I had already paid for it and have received a receipt.
Hence I had to pay a total of Rs126.62 yesterday which stated that I had not paid for my Tuesday ride
I would like an immediate feedback as to why I was charged extra when I had paid for it instantly.
Kindly look into the matter and acknowledge as I am a regular...
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S
Saheda
from Bengaluru, Karnataka
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About their charges

Address:Bangalore, Karnataka, 560066
Website:Uber

Today morning that is on 8th April 2017 morning I booked a cab an waited so long for the pick up, called the driver none picked up the call. So I canceled it. Booked one more and started my journey.. When I booked I preferred uber pool where it shows my charge as 63-70 rs. But by the time of drop he charged 120 rs and said that extra 50 is for cancelling.. It is not my fault and how can they charge without knowing what happen???? I need justice...
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Address:Coimbatore, Tamil Nadu, 641030
Website:www.uber.com

Took uber service for nearly 9 to 10 kms on a night. When I booked the cost showed as 99-121. But after I reached home really got shocked to hear the bill amount as Rs. 648 from the driver. He said it to be booked in 4K. But it was not at all so. After I reached home, received a message that I will be charged from 350 to 400, . That too was a very late information. He charged even more saying 650. Don't know how. Tried contacting customer...
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