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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 246

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A
anuradha k
from Delhi, Delhi
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Charged 3.5 times higher than regular

Address:Chennai, Tamil Nadu, 600122
Website:www.uber.com/en-IN

For a distance of around 6 - 7 kms I was charged 358Rs. I have been regularly travelling in taxies and on my regular route I was charged Rs.358 in the place of around Rs.90 or 100 - this is 3.5 times higher. The driver was very unprofessional when I said I cannot give the suggested amount and when I wanted to speak to the customer care, he did not share me any reporting number and said he does not have any.

This is very unfair...
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J
JIBENDU TARAT
from Numaligarh, Assam
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Misbehaviour of driver, with seat and wrongly charged for drive not taken

Address:781001

Rs.49.48 added with my bill of Rs.197.03 has been wrongly charged because the driver refused to take a drive on that day at 5.43 pm on 01st April ' 2017. Moreover, the seat of that car was highly wet and my dress also got messed up due to same and I had to miss an important meeting because of rude and ugly behaviour of the driver.

I hereby strongly protest the behaviour of the said driver and want to lodge a complaint against...
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P
paragshah92
from Mandya, Karnataka
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Fake promo code, cheat and fraud

Address:560068
Website:www.uber.com

I had recieved an sms from uber saying 50% off on payment uaing expression card. i had taken 2 rides and had paid with expression card for them but i didnt recieve any discount. i have been trying to complain using help on thier app but i am not getting any assistant. they want me to upload screenshot of sms however the feature to upload image is not working on thier app. i am trying to convey the same to them but in reaponse they are only...
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L
lokeshbabloo
from Chennai, Tamil Nadu
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Trip double charged by uber for the customer refund needed

Address:600099
Website:help.uber.com

Dear Sir/madam,

I have attached two uber receipts for ur reference. I have gone trip from My home Ayappa Nagar to Egmore station on 30.3.2017 ( Thursday) @8.46pm i have paid amount : 129.20 from my hand as cash. issue is driver Mr.Mukilan uber account shows Amount : 00.00 due to some network problem or internet issue. But my uber account amount : 129.20 shown and paid.

Second trip on 1.4.2017( sunday) @ 9.15pm...
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Website:uber

I was supposed to catch a train from kalupur railway statition ahemdabad around 8:30 pm and for the same i booked the uber cab around, first the driver's phone was switched off when i tried to contact and later when he came, he refused to carry the luggage which was in a normal amount that was 2 briefcase and a 2 handbags, and he talked rudely and said that he would cancel the ride and he would mention that the customer has heavy luggage...
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K
karniksk
from Mumbai, Maharashtra
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Excess Charge Refund

Address:Mumbai City, Maharashtra

On 02.04.2017 at 12.26 pm I had booked an Uber from Anushakti Nagar Central School # 1 . Had received details of the driver Dharmendra. However on locating the driver for around 20 minutes it was observed that he was going away from the pick up point. Also tried to make a call to the driver to guide the correct path but the call was going unanswered. Finally I cancelled the ride at 12.56 pm . Since my payment was linked to PAYTM, as soon...
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S
Sankaranandk
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Seat Belt not present

Address:560066

Greetings,
Iam Sankaranand.K, Safety Manager in General Motors, Bangalore.
Date - 31.March.2017.
We have been stressing on usage of seat belts by all our employee, whether on / off duty. It is been made to accept it, as a commitment of making it a regular practice. But one of my colleague, made a query to me of how to manage Cabs without seat belt.
She has booked an Uber Cab on 31.Mar.2017. She sat in the rear...
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S
Seemashan
from Delhi, Delhi
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Overcharging and driver inefficient with GPS

Address:New Delhi, Delhi, 110063
Website:Uber

I had booked uber cab for my mother on 01.04.2017 at 6.30 p.m and got confirmation of booking with driver (Sunil) and cab details (Wagon R). The same time I contacted the driver (Sunil) who in turn answered my phone and told that he is at the destination, I searched for him and directed him to reach the destination. But at the same time I got the message that driver sunil has cancelled your booking and I need to re-book.
Innocently...
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A
anupamakpillai
from Ranchi, Jharkhand
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Uber offer given to me

Address:Thiruvananthapuram, Kerala, 695033

I had received a message in my mobile about an offer from Uber - "Save Rs 500 on next 10 Uber trips! Click https://m.uber.com/ul/?action=applyPromo&promo=SAVE500 to get 50% off 10 Uber trips.Disc Rs 50/trip till April 7'17". I clicked the link to book a uber on 1st April 2017. However in spite of the offer, only Rs 6 off was given to me. kindly make sure that all offers sent to user's mobiles are valid....
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Address:Kolkata, West Bengal, 711204
Website:UBER

On 30th March, I had reported an unprofessional behavior of driver and later discussed with UBER on-call support staff. The Uber listened the incident and shown regret and promised that they are going to take action against the driver and will refund the charges as the last Ride was incomplete as driver ends it midway...However, since next day morning I can't access my UBER account...My mobile No ([protected]) as well as registered email address...
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A
Akshaya Patil
from Mumbai, Maharashtra
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Driver inefficient with GPS

We had booked Uber cab from jaslok hospital till Agar bazar of 01 April 2017 @ 13:05 hrs. As per your route map it was expected to arrive with 11 mins. Afer waiting for more than 20 mins we called on the cell no ([protected]) as he had already passed from the location of pick up ( as per route map). He was unable to locate the destination. We would have to wait for more 20-25 mins, instead we opted to cancel the booking but a pop up came that...
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ramases6
from Mysore, Karnataka
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Account blocked by Uber

Address:Bangalore, Karnataka, 560048
Website:Uber B.V,Vijelstraat 68,1017HL Amsterdam

My account has been blocked by Uber. Informed that service was not available to me. And that they could do nothing about it.Reason not specified . This is incorrect. The only activity on the App that I was using the site for was to book a ride for the next day which was not being accepted on the app.Hence many unsuccessful attempts were made. I may not be very proficient in using applications but surely that cannot be a violation of terms...
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S
Sritrishna Dutta
from Kolkata, West Bengal
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Different amount showing to and different amount shown to the customer's Invoice.

Today I made a payment to the driver for 390 as toll amount was not showing in his device and my uber app was not updated. Now when i checked it is showing as toll is included. Last day when i was travelling that time also u charged m extra 60 n i cldnt asked for that refund as i got busy with my official work. Why is it so that driver device is showing a different and my invoice is showing different amount. Pls check my trip on 27th.03.2017...
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M
manosharma
from Kolkata, West Bengal
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About rides booked and payments

Address:122011

I had scheduled a ride for 1 April to airport from central park 1, sector
42 Gurgaon and payment was Uber wallet . No driver came at 11:30 . At 11:50 there was one driver's contact in my uber app. When I contacted him he was unaware of my Scheduled booking and was unable to come to pick up on time. So I cancelled his trip. Why has payment been taken for cancellation from my Uber wallet for an error o[censored]ber? return the money to my...
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G
Grisha
from Nagpur, Maharashtra
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I'm complaining about the misconduct of the drivers

Website:www.consumercomplaints.in

I live in old city and the drivers first accept the ride without knowing the location and then cancel the ride. The exact address of my house is not available on the maps therefore I pin the nearest one. Many drivers have refused to come to the house and cancelled the rides for which a cancellation fee was charged to me. I had to extra 50rs more than twice even though the ride was cancelled by the driver. The drivers have no patience and...
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P
priyamadhumani
from Tiruvannamalai, Tamil Nadu
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Extra amount quoted

Address:Chennai, Tamil Nadu
Website:Uber

Hi i am priyadharshini from Chennai tday mrng I booked a uber but he call and said far apart so it s cancelled again i book at the time of payment try said pay extra 50 for cancellations
Again at eve I booked one cab he had cancelled i don't know reason also while i am calling he didn't pick for tat also tey got extra 50 for cancellations
Really I fed up i don't know y tey r doing like tis i need my amount as claim.money is...
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S
Shridhar Hosmani
from Bengaluru, Karnataka
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Uber taxi service

Address:Bangalore, Karnataka, 560048
Website:UBER

My name is Shridhar I am using Uber from Service from last 2 years. I was quite satisfied with your service. BUT LAST NIGHT IT WAS HELL. I DON'T WHY THE HELL YOUR DRIVERS CANCEL RIDE WITHOUT INFORMING ANYTHING TO US. I WAS WAITING FOR THE CAB IN THE NIGHT MORE THAN 45 MINUTES AT LAST YOUR DRIVER WAS SAYING HE IS NOT ABLE TO COME AND CANCEL IT, FROM 10:30 PM TO 11:15 I WAS WAITING FOR THE CAB. CAB NO IS KA 28 C6864 And LATER WHEN I CANCELLED...
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A
abdulgafoor abdulrahim shaikh
from Ahmedabad, Gujarat
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Uber booked not reported for one hour.

Address:380055
Website:uber india

We have booked Uber from Shah-e-alam Roza to Juhapura, Ahmedabad at 3.14 on 31.3.2017. Taxi No.was RJ.. o2.. and mobile no. of the driver was [protected] named Mr. Vishal Chavda We have telephoned to driver more than 40 times. The mobile was switch-off. Since it was not cancelled we could not book other car. We suffered lot in hot atmosphere for one hour.

It is purely mistake from Uber. We may be given compensation for the haressment...
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B
brahma rao
from Hubli, Karnataka
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Uber hold my hard earned money.

Address:Bangalore, Karnataka

I am a owner of Taxi in Bangalore. I have run my taxi whole the month for uber. Now they deactivated my account and hold my hard earned money. If I ask customer care, they respond irrelevantly and asking me to come to Uber Office. At present I am too far away to reach any Uber Office. I don't understand, why Uber is holding my hard earned money for no reason. This is 100% cheating...My registered moile number with uber is [protected]...
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S
swati025
from Pune, Maharashtra
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Disabled my account

Address:Pune, Maharashtra, 411007
Website:www.uber.com/en-IN

They have disabled my account, i never used any free rides from them. When i tried to contact them they asked my ID proof and my postpaid bill but they refused to lift the suspension saying that it is auto-generated without manual intervention they will not help.what shall i do now? I did nothing still they are putting ban on my account for no reason. I tried to create with other no. also i could not book a single ride when i was in need...
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