Uber India Complaints & Reviews

They have disabled my account, i never used any free rides from them. When i tried to contact them they asked my ID proof and my postpaid bill but they refused to lift the suspension saying that it is auto-generated without manual intervention they will not help.what shall i do now? I did nothing still they are putting ban on my account for no reason. I tried to create with other no. also i could not book a single ride when i was in need...

I am highly disappointed in your system. Firstly, I fail to understand as an account holder why I am unable to use my account on more than one device. The software on my mobile crashed and now I am unable to access anything on phone including Uber app which implies that if I were to (now) try and use it another phone it will lock me out.

Secondly, I created an uber account using my indian phone number (left my Canadian number...

Dear Uber India,

We had booked a Uber cab on 29th March at 12:30 pm for First India place, Gurgaon from Saket for a business meeting.

The driver (Maruti Wagon R) called and informed us that he has reached the pick up site but to our dismay when we went down and looked for the cab and driver, it was informed by message that the driver has cancelled the ride himself (its evident in the Uber app) and cancellation...

I recently created an account with Uber to use their services. But post registering am unable to book any ride with my account and the application says my account is suspended and that sounded disgusting. On contacting Uber support proper response wasn't received and only the same response stating the suspension is final was provided. There was no proper reason provided. Please get resolved with the problem and get me to use the Uber services....

Today on 30th March I booked an Uber from Gangadham society to Sopanbaug, the estimate I got was around 140/- to 160/- rupees so I confirmed my ride and tookt. On reaching the destination I was asked to pay Rs 580/- which is exorbitant for a ride for 6.5 kms. The service was UberHIRE, It was Toyota Etios, the driver Vishnu was also very puzzled as to why the bill came soooo much for a destination of 6.5 km, he requested me to pay as otherwise...

Halo,
I booked a share Uber pool taxi on 27th march from home to office, my driver said coming to pick me up, I waited for 35 minutes...he didn't come.
Suddenly my trip started on google map o[censored]ber.
How my driver can skip me and start the trip??
there is no OPT like in case of Ola or other taxis for security of customer in such cases.
I was charged complete amount of Rs.333/-for this ride. It caused me...

Dear concern
Today evening i booked a cab (Wagonr) after calling me, driver cancelled a trip himself and then i l choosed again another cab (Swift dzire) with pol option then there was show rs 163 amount but when i reached at my destination another drive (Swift dzire) showed rs 227 and driver charged me same amount..

Let know why customer has to paid 63.60 extra if first driver cancelled a trip himself (Which is showing...

Very disgusted to get this Rs 50/- debit yesterday for a trip which was done on 16th March from Jogeshwari to Matunga - i was charged by the Uber Driver Rs 158/-, which was paid immediately, and I did not get a receipt of the same. Yesterday I did my next Uber ride and when i was paying the fare I was charged Rs 50 extra for a balance unpaid. As I was in a hurry and did not wanted to argue with the Uber driver - I paid that amount and was...

Hello Uber,
Yesterday evening at 6:40pm I have booked Uber cab, but driver Rambabu with tata indica 6321 no made me to wait for more than half n hour, he has understanding problem and completely unaware of Hyderabad roads he was simply roaming in same area and not even tried to call me so as it's becoming too late I have called and explained address clearly still he was unable to come to address he made one hour delay and finally...

Hi,

When my phone was formatted, and i logged in using my phone an accunt got created by the same name but with no email id. The earlier one with email id, also existed but with no phone number in it. Basically, there is a duplicate account.

I have tried explaining this to your customer support team, who (barring 2 of them) reply like morons with copy-paste responses without even understanding what is needed....

We forgot our wallet in Uber Mumbai Cab, MH02CR7684.
Driver's name Narendra Singh, contact number [protected].
Driver not picking our phone even though we must have called him 50+ times, we are also not getting any support from Uber India though registered complaint on their website against the trip.
We have our important documents in the wallet like PAN card and RC book.
Need help....

Dear sir, I booked a cab from my location to railway station Indore on 28th Feb 2017 at 4:35 pm approx. The driver arrived late by almost 10 mins. Then he refused to go to the desired side of railway station and said will charge extra . We agreed to pay whatever amount comes up but he said he will charge ₹ 50.00 above the bill amount which is against the rules. So I left the cab n paid the amount upto where I travelled. Took an auto n reached...

I booked a ride from my place which is nibm road to Magarpatta city. I called the driver and he was unable to find my address and hence he asked me to canx the ride and book again. (I have the call recordings) i canx the ride to book another one but was not able to as i was using my paytm accnt. It said need min balance of 350 to book ride. I had almost 400 in my paytm wallet. Aftr checking on paytm found out that the amount 350 is kept...

I have received emails and messages from uber that all rides upto 7km will be charged Rs. 49 or less, however today i took 4 rides today and all were below 7km but still i was charged more than Rs.49 for all the rides.

This is not the first time i am raising an issue with uber and everytime they say that it was a technical issue. Please resolve this issue asap.

Ankit khandelwal
[protected]
[protected]@gmail.com...

Sir, On 24/3/2017 at around 08:17am I booked uber from my house, the app immediately showed me the driver details and when I was waiting for him to come, he calls and tells that he has another booking and asked us to cancel as he cannot come, my father got irritated and said ok, I went to app to cancel & saw that Im being charged for cancelling and so I called the driver to come and told him to come as the app chose him and he is not coming...

I Have Book Uber Car From Shivaji Park Dadar to Mulund Dt. 27 march 2017, Amt. Rs.60/- for Cancellation Charges, i was tired to call back Driver for 45 min, there was no response by driver. Driver No.[protected],
Then rebook new car Charges paid Amt rs.232 by bill & Amt.Rs.60/- charges paid for Cancellation Charges its not a my fault But Charges will paid. So What this policy by UBER.
Please I Want Return My Cancellation Charges....

Hi,

This is Gayathri, i booked an Uber cab on[protected] Morning. Cab driver asked me to cancel the ride when i got into the cab, as cab tire got punctured.

And i booked for another cab but the driver cancelled the ride without my knowledge.

Today[protected] i booked for a cab, Uber showed me an additional payment of 50rs due to previous cancellation.

I had no other option and so...

I am able to login but i am not able to apply any promo codes.It says that my account doesn't have the ability to apply any promo codes.I have already raised this complaint in uber itself but nobody is responding there.Also, they debited money for card verification but still i am not able to pay through my card.firstly, they will start those discount than deactivate the user accounts so that they can't take benefit from it....

Hi,

Uber has Deactivated my account and when asked they say that they don't have any information for the same.

I wanted to use my Yatra account to book cab which is in collaboration with Uber but since my account is deactivated now, I can't utilize the service.

My request to Uber is to reactivate my account.

My email id and phone number linked with User is:

shatru.[protected]@gmail.combr...

The trip that i took at 6 am in the morning, i forgot my phone in the cab. we thn connected with the driver again and traced him back and went and picked up my phone from him. but since we were in a rush, i jst checked if my phone was switched on or not, but within 5 ins i got to know that my memory card was missing. and now, that driver has switched off his phone. i really need my memory card back as it is, plzzz help...