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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 248

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S
Soumyadeep Chakrabarti
from Delhi, Delhi
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Uber Hire charged wrongfully

Address:Ahmedabad, Gujarat, 380015

I booked UberGO in Ahmedabad from the newly designed Uber App. The app malfunctioned and charged me through UberHire. The design itself is faulty as the confirmation page does not clearly state the type of cab booked and the cost. End result is that I was charged Rs 540 for a ride which was under 2 kms and normally costs Rs 50. I demand Rs 490 to be returned to me, or I will not only stop using further Uber service, but I will also go to...
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A
Atif78631
from Hyderabad, Telangana
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Wrongly charged 50 rs

Address:Hyderabad, Andhra Pradesh, 500023
Website:Uber

Hello sir
I have charged 50rs which is wrongly charged driver said that i cant come u cancel but it is automatically cancelled frm the driver side why i charged 50rs i need my 50 rs back u r stoling the money like this only u r running a fraud company i need my 50 rs back and the driver dont know the language hindi what he is saying i cant understand what i m saying he cant what he did i dont know i want my money back u theif i[censored]r...
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S
shashmish
from Kolkata, West Bengal
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Abusive driver and foolish gps

Address:700027
Website:uber.com

Abusive driver.
he dropped me at wrong location. 2km away from my place. He said the trip has ended. On repeated pleading he said he cant allow even his dad in the cab once the trip is over. He dropped me in a remote area far off from my Home.being new to the city I had no idea how to reach my destination. My phone was off too so I couldn't book another ride
when i refused to pay he abused me and said i am inviting trouble....
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V
Vikram Virdi
from Mumbai, Maharashtra
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Loss of phone

Address:400016

In mumbai . Trip was from juhu to mahim in a wagon r . The no nof the car was 7427 and the drivers name was raes . I have the details on my email . I have left my i phone 6 plus at the back of the seat of this car . I dont know how to contct the driver . Please have him call me urgent on [protected] . Its strange that i cannot reach my driver as the mobile no of the driver is not mentioned on the email ....
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S
Shalini Mehra Gandhi
from Bengaluru, Karnataka
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Behaviour of the driver

Address:122001

I had booked uber go at2108hrs from igi terminal 3 arrivals to come to gurgaon.
after i got the drivers contact just called to give him my exact location.first he asked me where i had to go when i informed him to gurgaon he advised that i had to pay an tax of inr 150 at the airport i said ok u give me the receipt i shall pay u. on hearing this he said forget it and he cancelled the trip.just to avoid the confusion i took a black and...
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Surya Ramanathan
from Bengaluru, Karnataka
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Worst behaviour of the driver

Address:Chennai, Tamil Nadu, 600106
Website:www.uber.com

I have been availing uber services for several months and I had no problem in it. But today's ride was the worst one. My driver's name is Muruganandam and his car is Ford Icon with registration number TN 22BM 7459. He was so rude in his behaviour and speach. He was so unprofessional. He was even smoking inside the car before I entered, but I was able to smell it, which was so uncomfortable. When I asked him about this he cooley said me...
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A
amyamy81
from Bengaluru, Karnataka
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Uber is fraud

Address:380006
Website:uber.com

Hi,

Myself Amit Verma from Ahmedabad, Gujrat. I am having the uber app installed in my mobile number [protected] & I use your cabs service regularly.

Today I was checking uber app & in notification's head there was a message- "UBERGO Rides for flat Rs 50"- Starting today, all your ubergo rides will be flat rs 50 upto 8 kms and capped at rs 100 upto 15 kms, in Ahmedabad and Gandhinagar. I booked a ubergo from...
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A
Adv Aryya Bhattacharjee
from Kolkata, West Bengal
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Fare and service

Address:Kolkata, West Bengal

The journey was cancelled by the driver (not me) in some months ago... But the fare was added with my new ride... Just totally irritating and very dispointed... I am totally shocked... Very poor service... If driver was not interested to service properly, then why are you open your service????? I'm ready to book that ride but your driver was cancelled the ride... Why I pay the bill?????...
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A
apoxylana
from Delhi, Delhi
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Unwarranted suspension of account

Address:110092
Website:www.uber.com

I was overcharged for a trip that showed 223 rupees but on arriving i was charged 1414 rupees. After complaining for many days they finally gave me the money back in form o[censored]ber credits and not cash through which i had paid. Well, i accepted it and then a friend asked me to book them a ride but it was deducting the fare from my credits but he had to pay through cash so i logged out and used a different account to try to book a ride. It failed...
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V
Vasu1968
from Visakhapatnam, Andhra Pradesh
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Trip

Address:500026

When booked on 20/3/17to go to maxcure hospital, it gave me Rs. 120 to reach. But when I got down it had showed 278Rs in drivers mobile, and he started saying it is a outstanding bill. I never has playtime, card payment etc... Always paying by cash. Same problem was there, when I came on the same day back. That time the driver was not ready to go. Again it was showing the outdtanding payment+my actual trip money. So Pls help me. I have stopped...
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J
Jitendra Baid
from Hyderabad, Telangana
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Driver is not ready to return my phone left in the car

Address:Rangareddy, Andhra Pradesh, 500077
Website:consumercomplaints.i

Driver Name - Dushyant
number - [protected]
Maruti Suzuki TS 07 UC 4640.

My aunt took a ride back to home (Aramghar in the evening) and after a while she realised that she left her phone in the car and she called cab driver the driver told I don't have it and dis-connected and after that he is not picking up the call. Also my aunts phone has been turned off....
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B
Bharat Bakhru
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Driver hit me and went off

Address:560102
Website:www.uber.com

Hi Team

Tuesday Eve 7:28/7:29 PM IST, One Uber Cab Driver hit me KA42 A 4743
& left me with a BIG dent

Once I asked his details, he lied & was not giving phone number
Thankfully there was a passenger, I took the details from him and left, as I was suppose to reach home early for personal engagements

I sent mail to Uber, they said this car is not on Uber Platform & denied any actions,...
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A
amit05singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll charges deducted wrongly

Address:New Delhi, Delhi, 110047
Website:www.uber.com

Dear team,
I have taken a Uber trip on 12-Mar-17 from Aya nagar new delhi to Indra gandhi domestic airport, and every time uber has wrongly charged toll amount and after so many followups uber has return same amount. and we are we disappointed with uber payment again uber has charged 100 Rs extra as toll charge, but in may way there was no toll exist,
so request you to pls conseder my complant and take action ASAP
Name...
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A
Ayesha Praveen
from Hyderabad, Telangana
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Double payment

Address:Hyderabad, Andhra Pradesh, 500061

Hi uber yesterday I was traveling by uber from karwaan to nagole in evening I had paid my amount 270 driver mobile number is [protected] so again it was showing me the payment is pending as I was traveling by uber in evening from nagole to Begumpet I had charged 303 amount but again paid the yesterday amount that is total 570 please clear my amount
Thank you...
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D
disha choudhary
from Pune, Maharashtra
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I would like to remove pop up from my phone

Address:New Delhi, Delhi, 110019

(new Delhi)
Complaint against Trip-15/03/17, 5:13pm, Maruti Suzuki Wagon R

I HAVE TAKEN MULTIPLE FOLLOWUPS WITH UBER TEAM & STILL HASN'T RECEIVED ANY UPDATES..YOUR RESPONSE WAS NOT EVEN MADE ONCE.
SEE BELOW MY QUERY AND REPLY--
[8:55 PM, 3/20/2017] our reply was totally opposite Read again my query Share Details: Hi Team, I was wrong charged for this trip.. actually when we saw the cab the cab was so tidy.....
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D
Dimple Aggarwal Tyagi
from New Delhi, Delhi
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Extra charges taken by driver

Address:110094

Dear sir
I traveled on 14th march 2017 from khajuri to IGI airport bt there driver changed extra amount from me he charged 504 rs bt as per fare rates it was 277.69 rs so it's a humble request to send me notifications via texting on my number rather then sending me email because so many time network not comes and also take some action against this...
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S
sasmita pattnaik
from Bhubaneshwar, Odisha
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Cheating to customer

Address:Khordha, Odisha

On 18.12.2016 i had wait for uber auto but not get it and penlized by
Uber and also in main road in evening, in ill health but next day
Penalized by you.

Again on monday on 9.1.17 i had wait for auto which was cancelled by
Driver but 30minutes i had wait, when i contact with the driver he
Told me he had cancel but i had again penilized by uber again.

You say about the location in i...
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S
surajy
from Jalandhar, Punjab
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Overcharge (fraud driver)

Address:140603
Website:www.uber.com/en-IN

Dear Sir,
Maine 19.03.2017 ko 03.05 PM Par Manimazara Chandigarh Se Dhakouli Zirakpur ke liye Cash payment par Uber Book kiya Thaa Promotion Code bhe Apply kiya ta jisme 50 Rs Off Thaa (PANJAA3) lekin jab mare ride stop hui to bill 110 RS Aaya aur Promotion Discount & Other Discount ke baad 50 Rs Cash Dena Thaa Par Driver ne Badtameze ki aur Mare se 110 Rs Liye Aur Bola ke Mai Promotion Code Ko Nahi Manta hu an dI Will Full Charged...
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M
Meenu Rohira
from Lucknow, Uttar Pradesh
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High rental charged

Address:Jaipur, Rajasthan, 302002
Website:Help.Uber.com

I have booked under on 18/3/17.it was mentioned that I will pay only Rs49 distance under 7km but when i reached destination driver shown me msg of bill which was Rs 238.71.he told me that was the cancellation amt which is charged but I did not cancel any cab yesterday.So I want my money back.So kindly notify me for the same that how can I get it back or I will see to some other options....
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U
Urimi Rakesh Kumar
from Hyderabad, Telangana
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Wrong phone number

Address:500100
Website:Uber

Hello,

Your services are good in many major cities, I would appreciate for your services.But, you people are entered a wrong Phone number ([protected]) in your data as cab driver cab number is (KA 01 MH 8734).I am from Hyderabad, getting many blender call from yesterday and I don't know from which city I am receiving calls.Please check your data and correct ASAP .

BR,
Rakesh....
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