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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 245

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K
ksramchandran
from Mumbai, Maharashtra
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Uber ride from siddhivinayak temple to home on march 06' 2017

Address:400097

I took a ride in uber yesterday from siddhi vinayak temple, mumbai to home.
The car registration number was 0989 and the driver's name gajanan.
The estimated showed around rs.320/-.in spite of several attempts by the driver your meter failed to display to fare. I had paid rs.250/- for the onward ride from home to siddhi vinayak temple for almost a similar estimate. When all our attempts failed between us i agreed to pay the...
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K
kanakmangal
from Bengaluru, Karnataka
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Uber Account disabled

Address:560078

For no reason these people have disabled my new uber account made through uber app. When I complained about the same to the company. They are not able to reactivate my account. What the disgusting solution. They are telling that some company policy has been violated. Can they please tell which policy have i violated.

Kanak Mangal
[protected]
[protected]@gmail.com...
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Isha Nagaich
from Bengaluru, Karnataka
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UberPool-High Discrepancy between fare Promised and fare Charged

I am a regular Uber user. Had full faith in the commendably professional way that Uber works. But since 1st of April, 2017 I have been facing a serious concern with UberPool. For a ride that they say will cost Rs.29, it is costing me everyday in Rs.150-Rs.200!!

I am a student, for me it is not possible to pay such high amount each day for a promised fare that is much cheaper!

I reported everyday to Uber, For...
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P
Preethi K
from Hyderabad, Telangana
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Surging and loot in terms of UBER Charges

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.uber.com

Hello My name is Preethi and I work for a software firm in Raheja Mindspace, Hi-tech city, Hyderabad.
I'm a regular traveler in UBER cabs. From recent weeks, I observed there is a lot of LOOT in the name of SURGING . The ride fare is shown 4 times of the original fare.
The explanation that UBER has is, it is running short of vehicles is not always true. I see this problem whenever I start checking for CABS. Can I get an explanation...
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K
Kkk_2735
from Hyderabad, Telangana
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Charges were taken double the estimated price

Address:Hyderabad, Andhra Pradesh
Website:www.consumercomplaints.in

We booked an Uber at night from professor ilyas Burney road till Hussain Islam aashorrkhana. The name of the driver was Ajas and he picked us up at 7 pm. We were 4 people. The driver inspire of the map showing the way from purana pul, took us in small lanes where there was Ramnavami festival rush. He took us all the way from begum Bazar where even though pedestrians warned us about the closed way, he took us there "for his satisfaction" and...
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Kiran Saini
from Gurgaon, Haryana
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I'm complaining about my disabled uber account

Address:Chandigarh, Chandigarh, 141003
Website:Www.uber.com

For no reason these people have disabled my new uber account made through uber app. When i complained about the same to the company. They are not able to reactivate my account. What the disgusting solution. Company is saying they already have the a count with my registered details. If they have account, then why the hell i m. Not able to login to the uber account

Kiran saini
Kiran.[protected]@gmail.com
[protected]...
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J
Jigyasa!
from Bhubaneshwar, Odisha
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Misbehaviour of the uber driver!

Address:Kolkata, West Bengal, 700007
Website:Uber.in

The driver AYUB, phone no.- [protected], accountable to the car no.WB053694 misbehaved with me. I was at the pick up location and i couldn't find him. So i called him up to get the location and disconnected the call on my face twice. He was damn rude. Didn't know the manners how to speak to a girl. He forced me to cancel the ride. But i didn't. As soon as i placed the car i went to take the seat. When i held the car to open the door. He rushed...
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jagannathiitd115
from salt lake city, Kolkata - 700 064, West Bengal
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Cancellation charge (driver cancelled my trip and not arrived to my location even after 10 min)

Address:400705
Website:Regus Business Platinum Centre P Ltd, Level 13, Navi Mumbai 400 705

Dear Sir,
I am working for Govt. of India as Scientific officer. During my official visit I had made uber booking many times. Most of the trip, the cost of the trip is reimbursed by Govt. I had booked a trip for Rajib gandhi int. Airport, Hyd. on 31 march 2017 Friday at 10.50 pm. But the driver did not arrived at the pin location and cancelled my trip after 10 minutes. If I dont need cab or i cancelled the trip, then why should i...
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Address:Kolkata, West Bengal, 700075
Website:www.uber.com

This is to inform you that today in the morning I rode in UBER from Santoshpur to Tollygunge in the morning at 8am. The total bill was Rs. 106 but some arrrear appeared and the total I had to pay was excess of Rs. 99.70/- which was actually a bill of 02.04.2017 Sunday. On Sunday I travelled from Golpark to Santoshpur and a fare of Rs. 99.70/- was charged. However at that time somehow the net of the DRIVER SHRI ARVIND KUMAR WAS NOT WORKING...
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T
test Intrepid
from Chandigarh, Chandigarh
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Fraud

Address:Chandigarh, Punjab, 160101

I have used 2 rides since 49 rs ride offer is valid. and i have been charging around 90 or 221 that too with in the distance 8 km . i am really really disappointed.i wish india would have "sue" process like USA for this fraud behavior.
One more complaint is about the uber drivers, they deny to come to pick up and then dont even cancel the ride even after requesting them to do so, they dont .they always say maam you cancel the ride...
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J
joshi_k
from Mandsaur, Madhya Pradesh
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Not able to get the ride receipts on mail

Website:www.uber.com/en-IN

I was on business trip in Bangalore, during that time I have created an UBER account using my mobile number. The authentication is done using the passcode sent on the mobile number and I was able to book the taxi. Later I wanted to submit the receipts to my finance dept for reimbursement so I wanted the bills on my email id. But I was not able to register my email id to UBER using the app or the UBER site, for that I have raised a request...
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R
ravisu
from Delhi, Delhi
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Excess charge on my ride by Uber on 4th mar

Address:Mumbai City, Maharashtra
Website:Uber

I had hired an Uber taxi in Mumbai from Powai to Charmee enclave Vile Parle on 4th Mar at about 5.30 PM. The fare was approx 192 rs which I paid in cash. On the return trip at about 10.00 PM, I again hired an Uber taxi and was mentally prepared for paying approx the same amount as above . On arrival at Powai the driver showed the bill to be 387 Rs. On asking for details, he claimed that the previous trip balance of 192 Rs has not been paid...
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S
saxenavipul64
from Mumbai, Maharashtra
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Drivers behaviour causing unnecessary charging Rs 60

Address:Mumbai City, Maharashtra, 400099
Website:www.uber.com

Dear Sir,

Today morning, I booked cab, driver said I am at the Airport if I pick up you will have to pay Rs 100 extra in cash. I refused for so on request of driver when I canceled the trip I have been charged Rs 60. Which is illegal.

Pls refund me by correcting my payment due for last trip as I havent made payment yet.

Regards

Dr Vipul Saxena...
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D
Denver Braganza
from Bengaluru, Karnataka
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Blocked account for no specific reason

Address:Bangalore, Karnataka, 560029
Website:www.uber.com/en-IN

My Uber account has been blocked for a long time. I have repeatedly requested Uber to tell me the reason for blocking my account but their only reply is that their system does it for security purposes and that the system could be wrong. I haven't gotten any response stating that they will unblock it or look into it. They won't even tell me the reason my account has been blocked. I need to know why they have blocked my account and unblock...
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R
Ramkumar0313
from Chennai, Tamil Nadu
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Bill issue

Address:600015

Hi,
Today around 10pm I have booked a cab and waited for 15mins . After that the cab driver cancelled the trip. Then I have booked OLA cabs. Now I'm checking the Uber app it's shows up as I have to pay 50rs.
For what and why I need to pay this amount
Can you send me details about the Uber payment.
Thanks & Regards
Ram Kumar CM...
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C
cpkanand
from Ernakulam, Kerala
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Driver not responding after confirmation. I was forced to cancel

I have booked a car from ernakulam near radison blue hotel around 8.50 pm. The driver confirmed and identified the location. He first attended my call and asked the destination. Later he did not picked. I called several times and th system show oneminute running. After about 15 minutes later i cancelled the trip and made another request. Your have charged me for none of my fault. Again this type of service is not acceptable. I request to...
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S
sejal bhanose
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in service-unpaid refunds

Address:Mumbai City, Maharashtra, 400028
Website:www.uber.co.in

On Friday i.e. 31st March, 2017 i have booked uber but it got cancelled twice (both the times drivers had cancel the ride-screenshot is attached). For one cancellation i got credit of Rs. 60 but for cancellation of another ride till the date i did not receive any credit. Instead of that uber has deducted Rs. 60 from my paytm account. So now i am eligible for Rs. 120 credit i.e. Rs. 60 which uber has deducted from my paytm account and cancellation...
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A
akas29081992
from Mumbai, Maharashtra
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Undue extra charges due to fault of the driver

Address:Mumbai City, Maharashtra, 400614
Website:www.uber.com

On 3rd April I booked a cab from panvel station. Driver didn't show up for 30 mins because he was apparently refueling. I wanted to cancel but the app said it would deduct 60 rupees. Thus I asked the driver to do so because it was his fault. Today on 4th April uber illegally deducted 60 rupees on my other ride. Kindly ask them to repair the damages or they stand to lose a loyal customer and also I'll make sure everyone in my friend circle...
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A
amitashara
from Mumbai, Maharashtra
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Not got my referral amount

Address:Raigad, Maharashtra, 410210
Website:www.uber.com/en-IN

Uber India, you have cheated India and Indian peoples by your fake policies and fake promises, I have not got my referral amount Rs.4000/- INR I will make sure I take this amount and also spread the word to not trust companies like Uber. Mouth advertise is the most effective I make sure from now no more new car gets attached to Uber, you Uber staff at Sanpada, Navi Mumbai office is worst, rude, pointing out fingers to partners very unprofessional...
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Anup Bhunia
from Delhi, Delhi
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Suspended account without showing reason

Address:Kolkata, West Bengal, 700094
Website:www.uber.com/en-IN

I opened an Uber account a year back, but using my personal car so car so, not using Uber. Few days back when I was in urgency any try to use it, I saw it is suspended, I though its because of not using it for long.

But their customer care saying its suspended because of "Suspicious Activity" and could not be activated. They don't bother to show the reason ever after repetitive query.

I see this as VIOLATION...
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