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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 249

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C
chinnaa1986
from Mumbai, Maharashtra
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Complaint regarding uber cab driver

Today morning on 8am i booked uber cab, but driver not picked me . i cancel the ride and then again i booked new ride uber cab. they r charged penalty to me for canceling the first ride. actual charges RS-49 but they charged RS-99. This not my mistake, this your driver mistake, am waiting pickup location, is not picked. refund the amount next ride....
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R
rajashree barma
from Delhi, Delhi
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Overcharged on today's ride

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.uber.com

Today i took a ride from shipra indirapuram till sector-55 noida, and i opted for uber pool booked two seats shown a charge of 70 bucks but i ended my ride he charged 227.50 rs which quite quite high according to general fair. this highly disappointing to me. i will future prefer UBER ride nor i will recommend anyone to opt for UBER.

I need my money which is overcharged ASAP....
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To me

Map

₹ 477.60

Thanks for choosing uber, subhashis

March 12, 2017 | uberx

06:23pm | airport terminal 2, netaji subhas chandra bose international airport, dum dum, kolkata, west bengal 700052, india
07:08pm | rajcon enclave, garfa main rd, viveknagar, garfa, kolkata, west bengal 700075, india

You rode with tabrez

26.26...
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E
Ekta.jain
from Noida, Uttar Pradesh
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Poor poor service

Address:Gurgaon, Haryana, 122001
Website:NA

I shall like to bring to your notice, poor services of your company. I travel from Sector 4 gurgaon to Udyog Vihar III everyday. Daily i pay between Rs. 140-170. Today, 15.3.17, when i booked a taxi, estimated fare was Rs. 142, but when i reached the destination, driver told me to pay Rs. 320. He said the fare was 1.5 times due to increased demand. I didn't receive any notification regarding this at the time of booking or during the ride....
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H
hathida
from Delhi, Delhi
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Waive off of cancellation fee of 69/-

Address:Jaipur, Rajasthan, 302012

I have booked a taxi on 12.02.2017 around 11.00 pm. but due to traffic jam i got stuck in and could not reach in time and the trip was cancelled. and you have charged me 69 rupees for that.
i would like to draw your attention that on 15.03.2017 i had booked a taxi in jaipur for sindhi camp bus stand in advance for 3.00am but at the time my trip was cancelled and no intimation was given to me.
i would like to ask that why no...
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R
Rashmi Ridaa Shaikh
from Mumbai, Maharashtra
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Uber Server problem caused me fine

Address:400102
Website:Uber

I tried to book a cab that's when your server had some problem. It kept saying 'sorry for delay we shall get back'. In this process I could neither book a cab or convey my location nor could I cancel it. Probably the cab had got booked because the cabbie kept calling me and asked me to cancel. I cudnt cancel as the server had a problem. I uninsulated and reinstalled app. Yet the sane problem. Cabbie kept calling as he was also stuck for 1...
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S
Satnam0092
from Gurgaon, Haryana
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Driver didn't pick call after booked ride

Address:160003
Website:www.uber.com

I called and set up my Uber ride from Elante mall phase -1 indutsrial area chandigarh to sec- 22 chandigarh. As I was waiting for him, I called his contact number he picked and asked where to go, after that he was not receiving calls at this time, I then saw that he was just sitting, not moving anymore. details of driver are mention below as:-
Maruti Suzuki Celerio- PB01 B 1954
Driver Name- Rajesh
After a while I cancelled...
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A
avish gupta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong ride & dropped me wrong placed

Address:560300
Website:uber.com

I booked cab for banglore airport to banshankri Phase 2nd but he wants to check his cab in garage After refusing he took me wrong place Seegehalli main road basavanapura which is 50km traveled and 3hrs took for ride without A.C.and then said please cancel this request . and take another cab.. he traveled me 3 hrs in cab and dropped me wrong placed. missed my important office meeting.

Contact As soon as possible

User-...
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R
Roshu135
from Mumbai, Maharashtra
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Double payment to the cab ride

Address:560086
Website:www.consumercomplaints.in/new_complaint

Hi sir/madam,

On 21st dec’16 at 3:27pm, hired ubar cab from 12th cross, mahalakshmi layout to bannerghatta main road (Drop 4:46pm) & paid cash to driver of rs. 204/-
On my next booking its showing rs. 204/- due, so again made payment through paytm to ubar.

Kindly examine and refund the above said amount at the earliest.

Thanks,
Roshan b. L...
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U
upama Sengupta
from Kolkata, West Bengal
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Driver refuse to take the direction suggested by customer

I am regular user o[censored]ber, till date it's service are satisfactory. But today an unfortunate incident has forcrd me to change my view towards uber. I have booked a ride today from maniktala blood bank the vehicle no is od 01l4149, driver name is subodh.. I wish to go to gariahat through bypass but he refused to take the route. And take the route which is quite congested and said as per uber's rule the customer should take the route what driver...
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L
from Delhi, Delhi
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Over charged for today's trip.

Address:New Delhi, Delhi, 110034
Website:www .Consumer complaints Uber.

I travelled by Uber from202 sector 30 Faridabad to Subhavna niketan Pitampura.I reached the destination at11.33Am.After dropping me, the driver didn't stop the GPS, n continued travelling up to Jahangir puri.I called n told him to switch off the GPS.So I am overcharged for my journey (that is till Jahangir Puri) instead of Subhavna niketan.Kindly look in to the matter n revise my bill, So that I can pay the correct bill in time....
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M
Monika Mandal
from Bhubaneshwar, Odisha
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Complaint regd. poor customer service

I booked Uber on 13th March 2017, for post pick up the later day i.e on 14th march 2017 btw 4:40 to 4:55 am. I even recieved a message from uber, saying schedule pickup is coming soon. I had flight at 7, i planned accordingly. When i called the driver he refused to come saying it is quite far, he asked me to cancel the ride. I denied cancelling my ride, driver mentioned "do whatever you wish to, i wont come". Early morning getting transport...
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K
kanwarjit
from Panipat, Haryana
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Not giving promised discount and coupons

Address:Ludhiana, Punjab, 141002
Website:www.uber.com

I Kanwarjit Singh, Mobile number [protected]. I regularly use Uber cab. I recently refer a friend for getting 3 free rides. His number is [protected]. But he also couldn't get free ride. Even I refer another Mobile number of mine (Reliance jio [protected]). I got coupon on that number even i get messages also. But i could not book ride through my Reliance jio number. Always there is shown that mobile number not working....
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R
rajesh.arr
from Bengaluru, Karnataka
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I am not able to login

For some unknown reason my account has been disabled and I am unable to login. And the customer support o[censored]ber does not respond to emails. No phone numbers to call them.
They cannot be so arrogant and disable customers according to their whims without any proper reason.

Please look into this.
If they do not respond properly, we need to ban Uber....
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D
Duncan Gomes
from Bengaluru, Karnataka
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Driver not picking up phone

Address:Kolkata, West Bengal, 700012
Website:UBER

I had booked a cab on 12 march 2017 and the driver told me that he would be at my pick up point in 5 minutes but after 10 minutes i called him and he was not picking up his phone. I called him about 12 to 15 times and he still never picked up and i was compelled to cance. In the evening i took a cab and was charged rs 80/- for cancellation of the afternoon trip. I would like you to refund the ame to me so that i can use it on my next trip....
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S
Suganya13
from Chennai, Tamil Nadu
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Driver didn't come for pick

Address:Coimbatore, Tamil Nadu, 641035

Today I booked Uber from Sitra to Saravanampatti. Driver confirmed the pick up point via phone and did not come for pick up for abt half an hour.. he switched off his phone after my call. I did cancellation after waiting and charges were also deducted... he switched On his mobile once charges were deducted!!! worst service!!! Got impression to never hire uber....
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R
Roxy Woods
from Mumbai, Maharashtra
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Refund my cancellation fee

Address:Mumbai City, Maharashtra, 400033
Website:[email protected]

This is to inform u that I have been wrongly charged a cancellation fee...The pool passenger and my route where two opposite directions ...Why would i pool with him ...I[censored] look at my past trips and my regular route you would understand ...Why would I change my route ...Yes I understand ur pool system but an entire different route from da regular is not accepted ...Hence u need to refund ASAP... I HV had issues with Uber in da past hence...
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A
Akash Verma1308
from Mahroni, Uttar Pradesh
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Incorrectly charged

Address:Lucknow, Uttar Pradesh, 226021
Website:Under India

I called a UberGo cab from Institute of engineering and technology, Sitapur Road, Lucknow to Charbagh Railway Station, Lucknow...On the app estimated charges were shown about Rs 182-230, but on completion of the journey the payable amount shown was Rs 617... I was charged three times the money displayed on the application of the Under India... I demand refund of the extra money which I had to pay for the trip......
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P
Prakritish Bhowmick
from Kolkata, West Bengal
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My driver said something bad, really bad about one of my Family Member.

Address:781018
Website:Uber.

The driver, given to me, by uber used an abusive word against me, as well as my Family Member. And, he also threatened me, that he was a local person. He abused me, as well as my Mother.he even started to threaten me by saying that hr is a local person. If this is true, then firstly, the reason for the verbal argument itself would noy arise. But he could not understand the direction of my GPS, and also started to use abusive and derogatory...
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N
Nabh Garg
from Mumbai, Maharashtra
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Complaint about High fares charged

Address:Mumbai City, Maharashtra, 400056
Website:www.uber.com

I booked an Uber Go with a ride estimate of Rs 370 from Mithibai College to CST. When the trip ended it showed the fare at Rs 620. I paid for the toll as well and this was my first ride with Uber and I am highly disappointed with this kind of services. I seek a refund of 250 Rs into my account ASAP. I also complained to the driver but the driver told me to comtact the company for any grievances. I hope that you get in touch with me quickly....
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