Uber India Complaints & Reviews

I would like to bring to your attention a road rage incident that took place on 8-Mar-2017 around 5:15 PM at Arakere Gate traffic signal on Bannerghatta Road, Bangalore.

An Uber Taxi with Registration Number KA 51 C 9100 (Photo attached) was blocking the left lane at the green signal though he had his right indicator on and wanted to take a right at the junction. I was driving in my car just behind this taxi, and after persistently alerting the taxi driver by honking I managed to have him move to the right so that I could cross the signal and pass.

However, after I passed the traffic signal this Uber taxi driver instead of taking his right decided to follow me in a dangerous manner and blocked my car not once but TWICE in a rash and dangerous manner, blocked the entire traffic on the road, got down from the taxi and hurled abuses at me, used abusive language and threatened me of dire consequences if I ever did that to him again. He mentioned in Kannada that "He has seen enough people like me and knows how to deal with such people."

To be honest with you the Drivers mannerism and language indicated that he indeed could even physically hurt anyone in such circumstances and can be a great threat to commuters on the road.

In the best interest of other commuters I take this opportunity to post this complaint and request Uber to take strict action against this driver.

I have also registered a complaint at the local traffic police station regarding this incident.

My email is [protected]@gmail.com
I took a share ride from DN Nagar metro station to InOrbit Malad on 6th March at 5.15pm. The bill was rs 59 and i paid promptly on getting in the cab. At the time of alighting I was shocked to see the bill at rs 228/- The driver told me that this is the balance due of past trips for which I had not paid. I refused to pay . The driver chased me . I had an urgent work to finish and had to head back and could not deal with the driver. Then he called me saying he is reporting me to the police. Later he called on 7th March at 1.30 am in the night. Then he sent abusive messages on whatsapp calling me an international Chor.

On analysing the bill I came to know that the excess is on account of two trips which I had cancelled after booking 3 months back. I had no memory of the same.

Following needs to be addressed
1) Why is UBER India allowing a passenger to use UBER without first settling past dues ?
2) Why do I as a passenger do not have any idea that there are past dues on the account ?
3) Why do I get a shock on seeing a bill of rs 228 when the bill at the time of taking the ride is rs 59 ?
4) Why is the driver calling me and threatening me to take me to the police ?
5) Why is the driver calling me at 1.30 am in the night ?
6) Why is the driver sending me the choicest of abuse in hindi and calling me an international chor ?
7) What is UBER doing so that these unfair trade practices are not followed with anyone else in the future ?

I rode on 7th Mar on uber ..he cheated to me charged total 100% fare amount and didn't gave back us 50% promotion code amount.. he also spoke lied and had bad argument with us.. please take strict action against him...driver also had take advantage of women innocence.. uber shoud canceled this type of bad men..now it's clear that uber ride is also not safe for women its can happen anything with women if have specially this types of *****s.

Uber provides fake promocodes and fraud their customers. My promocode 'nikitam781ue' was not applied as they give excuse of flagged account and it had happened to me twice. They do the same with every body. And when I talk to them, they do not gI've me proper response and not resolve my issue. They do not provide any higher authorities contact details also. I have attached a image of the offers they used to fake with.

I had your Taxi on Tuesday 28 th Feb 2017 from My Office Mahou India Pvt ltd DLF cyber city to Delhi Railway station at 5.30 pm.

After 15 kms the Driver Arvind due to rash driving hit the car on the bridge ralling with the speed of 80 to 100 kmph. When he hit the car i got major injury on my head & Face with too much bleeding . Instead of helping me he started shouting that somebody has hit his car. He was totally lying only to save him self.
I was helped with some other Taxi driver and Traffic Police for First Aid at AIMS hospital where I got 18 stitches on my head & Face..
I have recd many calls from uber but no action or any compensation.
I still waiting ...

Today 7th mar 2007 in the morning I call for a mini cab through your web site at Kolkatta, where I stand & wait for the cab, the driver recall me and call me for a anathor location for pick up . I get went towards the location but I couldn't find the location where the driver want to pick up me due to new in Kolkota. Then the cabdriver said the language 'confound you' and cancel the order . It was not my fault.so why u charge me 80 rupees and collect that amount with next trip ?kindly look after this matter immediately otherwise I will go to the shelter of consumer court.
I will never use uber till settlement. My mob no-[protected]

My login mobile number [protected], email id [protected]@gmail.com.
I rode a uber pool on 3/3/17 in kolkata. The ride estimate was ~ rs 80/- during booking. There was no other riders (Which obviously was not known to me) for the same ride. When i deboarded the bill was rs 242/-, even more than a normal cab booking.
I find no justification of why i was overcharged like this and would seek for a compensation from uber. The details are attached.

Regards

A sarkar

Have been using Uber for a long time, this time it really got messed up, dont know how a booking was made and cancelled on my account, due to which Uber asked for an extra Rs 60, on one hand you people talk about cashbacks, discounts, and what you are doing is really disappointing and just unbearable! will never use Uber again and definitly will ask all the known ones to stop using Uber, I am an online marketer, and will let all people know about the misconduct o[censored]ber, your staff doesnt have the sense on how to talk to a customer?? for 60rs, you ask driver to call police? Really **** service!
on account of:
Ishaan Sharma
[protected]
Registered ID: si.[protected]@gmail.com

I booked my trip and fare estimate was given as 40 on ubergo for 2 members to nampally exhibition ground from nice hospital masabtank but the driver took 99Rs.He said to make a complain to uber to get back the additional amount i would like to know the reason for talking the additional extra amount and hope i will get my cash back and try not repeat these to loss ur reputation as we often use uber please make us comfortable with our service.

Respected sir,
It is to inform you that we ordered an cab around 9:45 and we kept waiting till 10 and after that we got to know that the cab which we ordered it got some problem so the cab driver has to cancel the trip, and inturn charge of 40 bucks was included in our next ride.
So we want to request you that it wasn't our fault and we shouldn't be charged with any extra money, please sort this problem out and refund us our money back.
Yours thankfully,
Iqbaljeet kaur

Dear Sir/Madam
I have paid Rs.200/- in the wallet o[censored]ber on Friday evening around 6:00 pm for a ride from Begur Road to Madiwala, I not even got the ride and my Rs. 200/- is also wanished. I even got a message from them. My no [protected] and email: [protected]@gmail.com.
(Added Rs. 200.00 to your Paytm wallet. Transaction ID: [protected]. Current Balance: 200.0)
This was the message I got from them I did not get any paytm balance so please do the need full
Regards

SUSHEEL G

Respected Sir,

I booked a uber taxi from Shastri Park to Minto Road. Once booking accepted I called the driver but he denied to come so I said to cancel the trip but he denied to do that and I called again to cancel he is asking theri bapka hai and started to talk vulgar words benchod, madarchod, like that.

It is first time I am seeing a total third class service from uber.

Take necessary action. Otherwise we know how to handle with such drivers.

Details given below

Driver name is Sunil. UP registered wagon R.
Driver number is.[protected]

I believe you will take severe action.

Roy Matthew

Hello,
On Feb 9, 2017, I booked Uber cab around 9.30 am for travel from Jayanagar Bangalore to Uttarahalli Bangalore coveting s distance of 13 kms. They charged Rs 549 without informing in advance the approx fare. This is unethical and exploitation of the consumer and at astronomical rates.
Also, UBER India has no system to receive a complaints of this nature either by a Help-line or an Email address.
I am sure UBER is resorting to this practice with many of the customers. This should be put to an end immediately.
I want refund of the excess amount of Rs 478 in this regard. Please arrange and restrain UBER from such practices.
Thanks,
B S Raveendrudu
[protected]

I have booked an uber cab at 1840 hrs on 4.3.2017 from Sector 13 dwarka to Sadar bazar, Delhi Cantonment and i was messaged driver details as below:

Driver's name : Naveen
vehicle: Maruti Suziki Wagon R No.DL 1RTB 3349
Mobile Number [protected]

After i received the message, i immediately called the driver and i have been calling him repeatedly even after one hour from the time of booking but the driver neither responded nor he has cancelled the trip. I have tried cancelling the ride after one hour but i am getting the message that i will be charged an additional amount of Rs, 60 the next time i book the ride.

Only one thing i want to say - what is my fault now and why i am being charged for no fault of mine

Kindly take strict action against the driver and see to it that this type of incidents are not repeated in future. Its really a shame of your part that the customers are facing such problems and you people are not accessible over phone. I want a compensation from your end for the torture you have made to us.

I want you to look into this matter very seriously and i need a reply from your end to my mail: radhika.[protected]@gmail.com

Booking services o[censored]ber which are far away from the pickup point, if we contact and asking the the driver where about he, his answer is always that he is jammed in heavy traffic.a d then automatically it cancellation and charged 50 rs in my account.it has happened two time in last three days.it is the business o[censored]ber😘.no conversion has provided even they advertised and sent messages to me.

I booked an uber pool cab today in the evening to travel through the same route I have been travelling since days and the amount that I was charged with regularly was Rs 39. Today also after the booking the amount displayed to me was Rs 39 but when I reached my destination, the driver charged me with Rs 150. I paid approximately 4 times higher the actual amount. What sort of non sense is this. Kindly revert back asap.

My father have taken today ride from Ahmedabad junction to Exds engineering services Gujarat and route is only near about of 4 km but due to your driver negligence of way he had to move around of total 9 km and taken extra charge.so it is humble request to look after this matter and refund ₹40 or make my next ride free or take ₹ 40 less in next ride

I rided today at 1:05 from gurukul to kalupur
Uber charged us 106INR
But the message that till 3rd march in any ride of 10 km we would have to pay only INR 60
And my trip was of only 8 kms
Please give me refund of the difference amount.8
These is not done😠😡😡
Your offers are fake why the hell do u message then I want an immidiate reply and action to these or else:

Call me on [protected] or else I would have to approach consumer forum.

Yesterday I was taking my 74 years old ailing mother to Doctor. I rode with Driver Manprit around 7.09 PM. I got down near Selimpur Level crossing.
My net was giving problem so I asked the driver about the billing amount the driver said " its Rs. 160". I requested him repeatedly to show the amount as I was sure that This cannot be the total amount but he refused to show me and asked me to pay Rs. 200 and he gave me 40 Rs. change. As I was in a hurry that the Doctor would leave, I did not argue further and got down from the cab.

When my net connection came back I saw the mail and found that the total invoice is of Rs. 106.43.

This is nothing but cheating a rider. I am totally disappointed with the behaviour of the drivers o[censored]BER as this is not the first time I got bad behaviour from the drivers. How can a driver refuse to show the billing amount and overcharge a rider like this.

Your intervention will be highly appreciated

On 21 Feb 2017 around 6.03 P.M we are traveling with my family at Sec 12 PGI at Chandigarh...then i have booked the Uber cab Cab Number 2154 Cab name Tata Bolt, Driver Name Surinder...Contact number of driver [protected]...I am requesting to pick up location PGI to drop Kharar when we sitted in Cab driver Makes Many excuse..And he said you boked another cab my cell phone battery down...When we booked anothr cab bt in locations.. nd same driver shown on aap...then we calls d cab driver..than driver shows the ride with us Sec 11 to 622 Sec 25 Panchkula ...My dispute is that My wrong charges of 144rupes will be decreased... nd Action against Driver...

Your faithfully
Parveen Dhiman
Mobile no.[protected]