Uber India Complaints & Reviews

Hi, I took a cab on Feb 22, 2017 from Chandni Chowk to Vasundhara Enclave with no tolls in between, Map is also showing correct route, but I am charged 100INR toll. Tried mailing on uber.[protected]@uber.com, [protected]@uber.com, [protected]@uber.com but in vain.

Can you please get back on this. Invoice Number : "MKUGRHUQ[protected]"...

Hi,
My name is anmol aery, my issue is promotion benefit is not credited on my ride in try city, i was received the sms
"dear rider, get 50% off on 5 rides this week. No promo code required. Max discount per trip - rs.50. Valid till 11:59 pm, feb 26 in chd tricity only. - uberchd" on date 22 feb morning, snap shorts attached, on my number [protected],
I was book the cab on same date from 23 sec chandigarh to 44 sec...

I booked a ride on 23 feb 2017 in afteenoon from sant nagar burari Delhi-110084 and the destination was Model Town-2 . The driver had taken Rs 100 from me .When he left, then I got the message that my fare was Rs 49 . I contacted him and he asked me to wait for half hour . After half hour i called him again but this time he didn't answered my call.
Now in my account it's not showing any of my trips .
Contact number from which...

I had Uber Promotional Balance worth Rs.200/- (Rs.50 OFF on 4 rides) which I got after I invited my 2 friends to join Uber. Suddenly on 23rd Feb 2017, I saw that those Promotional Codes were no longer in my Account. I did not receive any Message or Mail from Uber why it got removed. I tried contacting them through their Help section, but no use. My Uber Mobile No. is "[removed]" and email ID is "[removed]"....

I booked a cab from chinar park to bally. That driver waited me for more than 20 mins then shouted at me ... Though I told him more than 4/5 points which can be easily discovered... But that person aren't able to locate... Not even able to locate Zeeshaan restaurant in Chinar park... After that we even went near Spencer in Chinar Park... But that person become irresponsible and used abusive languages... We also started then as we are...

I was told by UBER customer care that I will be getting paytm cashback offer only if I ride with Uber and pay the whole amount using paytm wallet
and that I should not be using any promocode with that travel.
That is the reason I had taken 2 trips on cashback ending date Feb 12, 2017. But paytm team has granted me cashback for the ride which I had taken
on 8Feb using 35 Rs off promocode. They have given me cash back...

Hi, i am chandu and holding the uber account with mobile number [removed]. Few days back (On 12th feb) i have added 200 rupees to my paytm wallet which is linked directly in the uber app. I tried to book the cab but booking was not allowed because of minimum amount. So i have decided to another 200 rupees to paytm wallet but i realized that earlier 200 rupees are not showing in the account. I spent ample amount of time to convey the message...

We had used your service on 11th feb, from sec 93 noida to vaishali ghaziabad but your drivers didnt refund us the balance amount of rs. 42 saying that he doesnt has the balance amount.

Why is this that we have to carry exact amount of cash,
This service was used by my parents. And they do not carry pay tm and other services.

They had to pay rs.600 instead of the bill of rs.558.
This is not acceptable.br...

When I was booking the cab there charge was Rs70 with visa card then when we reach to our destination with right route the charge was Rs179 how it is possible it was double charge I don't think so that it will be double charge from that. We like card payment is safe but we feel like you have cheated with us when we will go to right route the charge not be increased and how charge has doubled. The pickup point was shilalekh shahibaug and the...

Hi team, i was promised rs. 14, 000 as a joining bonus (Or guaranteed bonus) if i achieve 50 rides in 14 days. I managed to complete 54 rides in 13 days and qualified for this joining bonus.in fact, i even received an sms confirming this.

When i contacted uber to claim my incentive, the executive from uber denied ever having featured such guaranteed bonus. I have been asked to produce the sms as evidence which i have lost.br...

On 17th February I booked a cab from Girinagar to Srinidhi Layout(Konanakunte) in Bangalore in the morning at 10:13 am. After getting a confirmation and driver details I tried calling the driver, but I get a message saying the driver has cancelled the trip. I had to rebook one more taxi to take the ride. This you can check with your records.

My query is, if I had cancelled the trip after getting the confirmation then the charges...

In the Uber app i use, Uber claims, " every 6th ride is free with digital payment". And every time they will either restart the loop when it gets to 6th ride. Either Remove that misleading ad/claim or don't restart the loop again. This is the 2nd time it has happened. earlier they had claimed 0 of 4 ride. And again had restarted the loop with 0 of 6 trips...

This is about the financial loss I've been suffering since some days. A few days back I boarded a cab through Paytm which cost me 554 rupees as my fare. Since then, whenever I tried booking a cab, I failed to book and was shown a message i.e. "Error in booking due to outstanding amount of 554rs", even though that amount was already deducted from my Paytm a/c. I still tried selecting mode of payment to 'clear due', out of options given, which...

Hello there, I am bound to write this mail as I am really disappointed from the service of my last ride which I took today i.e. on 21st February...I choosed a destination to Mukherjee Nagar from my location I.e. Hans Apparent, Shadhara..The route was only 12 kms from my location, I will be supporting my statement because to 2 reasons namely-
1. I took the same route from uber on yesterday only and was only 11.84kms, which you can check...

I am S. Thejaseino. Took uber from safdarjung enclave Delhi to DLF promonade.. Charge shown in my phone before and after the ride is rs. 129.
While the driver took rs.189 from me. Kindly explain as to why that happened. Driver's fault or system error.?? This never happen before. I don't remember cancelling any uber trip. Therefore there's no reason to charge cancellation fee etc. Many a times we just let go rs5-10 when we don't have...

Date 1-2-2017
The Uber X was booked from Street no 14 Alkapuri in Hyderabad to Nampalli Railway Station. The actual charge was Rs 475.64. But the driver demanded Rs 800 and did not leave us untill we paid Rs 800. It is highly unacceptable. The reason he gives that we are 7 people (with two young girls of age 9y and 15y) but the vehicle is meant for 6 people. The point is, he mentions it before the biginning of the trip and agrees...

One day before writing this complaint I registered my number in UBER app . And due to something I was not able to login. I contacted uber support for the same . After initial investigation they solved my issue and I was able to login with temporary password. Somehow I my email id wasn't updated in app and asked to update my email id . Later I got a reply from UBER is that my account is suspended and their decision is final . I am asking them...

I booked uber after seeing estimated fare...
My mother got into cab and ride started and then received msg saying you will be charged 2.1x of normal rates..
What the passenger is supposed to do when he or she already en route...
Whats the use of these kind of services?
7:15am ride with 2.1x surcharge is terrible and cannot be accepted.
How to resolve this and make uber better...

The uber driver was called to come at gold souk around 6.45 pm on 14 feb, 2017 .he came there and called me, i told him to come inside and turn the car and pick us but he didn't like what i said and he didn't compromise to come there. What he did was he suddenly cut the phone and again he didn't pick my call and he didn't either come to pick also.. i had to.cancel that ride and book for another ....

My account details :

Phone : [protected]
Name : Sneha Singh

Standard o[censored]ber is degrading day by day. I missed an International flight on 20 feb because of one of your cunning drivers. I scheduled a ride a day before and when driver called I told him I have to go to Terminal 3 delhi, to which he agreed but came 15 minutes late. Then I told him to come to my building as I had 30 kg luggage. He refused to...