Uber India Complaints & Reviews

Good evening,
I am writing this email to talk to you'll about your service regarding uber and paytm. So let me tell you a story of how i was left really angry with Uber last night.
I arrived at the chennai airport at 2am last night and booked a cab to take me to my destination using paytm. The taxi driver did not speak a word of english or hindi but only tamil. He did not understand me and cancelled my ride. I called for a...

Hello sir,
Today I booked a uber cab Chevrolet beat white color no. CH 1295 driver gurdeep . I booked it from ror bhawan mansa Devi complex sec 4 panchkula to phase 7 mohali sector 61. The estimate given was about RS.208 and there were no surge charges but when we reached our destination the driver charged us RS. 468 telling us that there was a surge charge of ×1.4 and he disnt start fare in front o[censored]s
how's this posssible...

Hello sir,
On 18 Feb 2017 around 8.24 P. M. we booked Uber from C-3507 mini LIG rajajipuram Lucknow to A-109 Shivpuri kalyanpur opposite to jagrani hospital Lucknow. I booked Uber at a fare estimation of Rs. 177.56 and it was showing that the car will be delay for 24 minutes.Okay we kept waiting. The driver name was Anil he picked us from our given location.First he didn't ask us to start the trip fare so that he will apply per km...

Promo code or offers are given to bengaluru trip only, whereas i am residing at mysore and most of the time i am in mysore,
Pl review the above issue and give the offers for mysore trips.
Earlier complaint is not resolved, it was regarding trip booked for the first time in bengaluru and the driver didn't turn up and also don't answer to my calls, i was forced to book another trip with out cancelling the first one, my promo...

Uber gave an offer that was valid from 13th Feb to 18th Feb in Lucknow that any trip till 8km will be charged only ₹79. I made two trips today which were less than 8km But the discount was not given as per the ongoing offer at that time. It was displayed that if the distance was more than 8km or time more than 30min then a discount of ₹40 would be given and if the trip is upto 8km then only ₹79 would be charged. Although the discount...

Hello Sir,

First of all, there is no way to contact UBER India either by an email or phone or message to complain about the gross irregularities inflicted on the consumers to UBER India. In the interest of all the Consumer using UBER services, there is a immediate and URGENT need to provide their contact information separately for Complaints in their website. This is a restrictive practice by UBER India.

On...

Hello,

I had successfully registered for uber an year back or so, but last month i tried using my account i couldn't log in (30 January 2017), i requested the customer care to see whats wrong with this but they came with same reply each and every time i asked a question.
I tried resetting my details but no use of it, the genius reply which they sent each time was we cant do anything and you cant use our service with...

Booked an Uber cab from Veeranapalya to Cantonment Railway station, Bangalore. Driver Dropped at majestic railway station . I was with my family and we missed the train.. We were 4 members...
Train ticket fare is Rs 4300.
Incident happened on 15th February 2017.
Invoice number: XSQBZGQZ[protected]
Desirable resolution:
I would request refund on the fare collected by Uber and need Uber has to pay the...

On 10th Feb 2017, I took an Uber go from Surat railway station. When I booked the cab at that time the cost for the whole trip was showing Rs 125.81. After reaching to the destination when driver ended the ride at that time the final fare was showing Rs 53.38. So the driver told me that due to some GPS problem this happens so pay me that much amount which showed me at the time of booking and I paid it thinking of it as technical issue. But...

I sent the following complaint to Customer Service, Uber Taxi Services, India, by email on 15 February 2017. The concerned trip was made on 14 Feb. 2017 between 1225 hour and about 1250 hour.

Quote:

Customer Service, Uber

My name is Gouranga Rajkhowa and mobile no. is [protected]. I used an UberGo taxi (Wagoner) from X block, Regency Park II, Gurgaon (my home), to Medanta Medicity Hospital, Gurgaon....

Hi,
I would like to launch a complaint against the Uber driver for car number: KA029133.
The driver had not parked properly in the parking space and was disobeying the security officials at Brigade Metropolis at 10:14 am, when asked the driver was very abusive.
I request you'll to take against this driver.

Thanks....

Hi, I have lost my phone in a uber cab while back from office. When I called driver, he completely denied that he has found any phone in cab. I keep calling on my number and the same was coming out of range and then switched off. Again I called driver next morning, he told he has cleaned whole cab and didn't find any phone. Later I blocked my both sim which was there in phone. I was suffering from fever so could go police station for lost...

As per the Uber pool, "You’re not the only one going your way. Share your uberX car and driver with other riders, and you’ll share the cost. So everyone gets a guaranteed fare that’s the cheapest Uber option."

Well that's good enough, but the trip time should not be more than Uber go +15 min.

For any destination we can reach in multiple routes, only one route will be best possible route and if I go in...

Hi Team,

You have logged my account since last 2 months with any prior notice even I am a genuine customer who used to using a cab services through uber. I have submitted all such required documents which has been demanded and also sent it across on your support mail id as per instruction.

I want a quick resulotion on this and close this issue on priority....

Actually i booked my cab from kondapur to prasad imax in sharing, when i am booking it was showing estimated price is 123rs. But cab driver dropped me atvbanjarahills and it coat me 160 rs.

I want my money back.

Cab driver dropped me at banjarahills it is ok, but i got bill upto secunderabad. Who it is possible.

What is #ing service, why you are cheating customer....

Hi,
I travelled from #2, 100 feet ring road hoskerehalli, Bsk 3rd stage to Cambridge hospital ulsoor(Bangalore) around 10 am on 12/02/2017 in swift desire (driver's name:sathish) but we were asked to pay in cash Rs. 216 (we paid 220) but now we see that even in my paytm account Rs.186 has been deducted for the same ride in UBER.
Request you to reimburse the amount back to my paytm account....

HiUber,

My paytm is zeroed and [protected], I have diligently used and paid my bills from my card or paytm acct and I have had around 600-700 rupees. I was living in chennai india, now in sydney - australia. I am not able to retrieve that acct as the above mentioned number was pune number when I was living in maharashtra. please release my money with immediate effect as you guys are not responding at all. what the bloody dash...

Yesterday (9th Feb, 2017), I took a UBER service for taxi from 1026, 25th Main, 38th Cross, 4th T Block, Jayanagar, Bangalore 560041 to 18, Uttarahalli Road, Bengaluru by 9.36 am driven by one Mr. Suresh Kumar C C - Maruti Suzuki Swift Dzire car covering a distance of 6 kms. The ride took exactly 23 minutes to reach the destination.. I was surprised at the destination when the UBER taxi driver demanded Rs549 for the service of providing taxi...

Hi. I have been unable to make payment in the Uber app due to some technical issue. I have raised the same through the Support function in the App. But the issue has not been resolved for more than a month now and am unable to use the App. After raising the issue multiple time I am getting the same useless reply that "we will resolve it shortly" but no avail....

I had booked thorough link sent to me for 50% off on Uber go. The cost came out to be ₹549 for 6.6km and 15 min. Which is, 5 times more than regular Uber go what to speak of discount. I could have quarrelled with the driver and not gave the amount. But we gave it. Now I demand the refund of ₹500 for this mistake o[censored]ber if you want us to continue using Uber. Else we have contact of consumer court. You decide. I want in next 72 hours....