Uber India Complaints & Reviews

I c.sudheer booked UBER GO at 17.05 Hrs on dt 9.1.2017. I tried to contact the driver at 17.05, 17.10 and 17.16 Hrs.He did not respond or he did not call me. Uber Order #254c6952684f4c5881586.I have wt ed on main road of sri nagar colony but in vain.The mob no: of driver is[protected].He put me in to mental agony with out response.Finally at 17.15 Hrs an amount of Rs 50 deducted from my Paytm wallet. Then I have to book another cab and payed...

I booked a auto on dt.18.12.2016 at 5.15p.m. and also get a call at 5.17p.m. So I wait at main road since 45 minutes Auto not came. Why I had wait in evening and cold in main road? No body inform me, when I tried to contact with that no not connected. But I had penalized Rs.25/- in next day. I did not know what mistake done by me? Physically mentally and financially I harassed by UBER service.
This not once, again I had book a Auto...

Hi Team,

My name is Ranjan Kumar with uber id "[protected]@gmail.com". I booked a cab from Marathahalli to BTM on 7th Jan (Toda) @ 4:23pm.

Unfortunately i forgot my mobile in the cab. Could you please help me with this.

Also would appreciate if you could provide me the details of the cab driver.

Thanks & Regards

Ranjan Kumar
Bangalore
M:[protected],...

I had booked uber from sant nagar burari to chandni chowk, at the time of booking Charges shows approx. 100 . distance approx . 10 km but when reached destination driver charges 480 rs/- I dont know how to calculate charges . It is my first ride and bad experiance. Uber tottaly fraud with customers. In reciept wrong distance shows.Actual distance is only approx - 10 km but in reciept 24.27 miles
Reciept details:-

BASE...

Just rode with uber. Before that i booked a uber pool, called the driver, he confirmed the pick up and after 15 minutes, he canceled the ride. Pathetic service. Booked uber go, driver arrived after 20 mins though aarival time was showing 7 mins at the time of booking, above all driver charged rs 100 extra saying that toll is not included in the bill and uber has told him that to get it from customers. I argued but since i was already late...

I had booked a uber ride on 6 january 2017 at 10:30 pm, From aluva to choondy and after confirming the booking the driver disagree to come and he ask for extra charge . The uber charge is 75 rs and he asked 250 rs . And i havent agreed with this amount so he ask me to cancel the booking. The behaviour of the driver disappointed me. The booking details are :
Driver name :Faisal M
Car :swift dezire
Vehicle no :KL-42-L-3643br...

I had booked a car on 5.1.17 late night from bhangel noida to neel padam kunj ghaziabad coming from hospital with my family the drive satish was not knowing the way not even navigator was supporting while driving i told him, the way to my home while coming back suddenly he stopped on flyover at sector 18 he saw few boxes are lying on the road he toke the car back on one way heavy traffic was coming i told him not to take back because heavy...

My first experience with Uber: Promo code entry could not be done. The driver took cash from us though his trip receipt detail showed ZERO amount (another driver said the first trip was usually free), he took the amount from us and later registered with Uber as "Amount Not received" from customer, it seems.

I sent an email to their help section. They try to confuse me further saying that the email I entered on the complaint...

Uber had deactivated my account which was used from somewhere else and never knew about. Uber don't even send that booking is recieved so I can't know my Uber account status.[protected]@gmail.com is my email please help me as soon as possible.I kindly beg Uber people please reactivate my account. I am not the person like this. Please Uber.
I actually love Uber than ola cabs. Exact fare whatever is the time took to reach....

Hi,
i Mrs. Rekha Vaidya is a frequent traveler by uber cabs. Yesterday i.e. 05.01.2017 i wanted to use your services and travel to Santacruz East at 11.00am. I booked a cab. this driver accepted the booking and as we tried to contact him for the pick up this person never answered our calls and so with NO CHOICE i had to cancel that booking.
My concern is why should i be charged cancellation charges on my next trip when its...

Hi,

Regarding uber trip on Monday 26 Dec 2016, I paid total of Rs. 350.37, and as per invoice below is the breakup.

FARE BREAKDOWN

Base Fare 35
Distance 153.66
Time 36.23
Distance Surcharge 95.48 (??)
Subtotal ₹ 320.37
Vehicle Entry Tax: old pune mumbai highway? 30
collected
Cash ₹ 350.37
TAX SUMMARY

Before Taxes 335.29br...

Driver Shiva was very rude and unprofessional. He wanted to go for long routes and was not following the route i was telling him as it was shorter. He started shouting and said that he will stop the car on the mid way and I can book other cab to go home. It was early morning 5:15 am.

My concern is when customer is paying then they have the flexibility to change the route or the location. they are free to opt for any location...

Hi,

I have been facing this issue very oftenly, While booking a ride it shows estimate of Rs. 52, but the end of the trip bill is different. Huge difference twice or even more than thrice some times.

03rd Jan trip - while booking 52, but the end bill reflecting is 76. Where as driver collected Rs.100 in cash and apart that 76.91 is deducted from my credits. So total paid amount is Rs. 176.91 for the trip shown...

Dear sir / madam

I am chandra sekhar staying in Hyderabad, booked a cab ( last two months back ) from chanda nagar to Secunderbad railway station and paid for the same. Literally i have given complaint so many times regarding this.

No Uber staff is bothering in this regard, moreover they are insisting to me to pay again because i have not paid for that service. i paid two times like this i.e., almost 850 /...

I booked a cab..the cab guy reached nearby n gave me a call.I tried to explain him my exact location..he wasn't able to understand any language n finally he hung up the phone I kept calling him back several times n he never answered n now when I book my next time I'm asked to pay rs 100 additional for the previous cancelled cab. That makes no sense...

I took cab from airport to sector 9 Gurgaon on[protected]. Driver behavior was good on the way. When i reach my destination he told me his internet is not working. I show my message to him which got from your side and pay accordingly. Today when i am going to book cab i saw the message about outstanding of payment which i already made. Why this show me outstanding. Please check with driver. Make a conference call with driver which was retired...

Picked up someone else and didn't answered my any call during the time period. I had to wait 50 min. due to the driver's carelessness till the trip of the person ended whom he picked up . I made calls after but he didn't picked up once.
I think Uber should accept the system of providing CRN at the beginning of the trip, just like OLA cabs.Also Uber should improve its app....

This is to inform you that a Uber office is located on MKN Road Alandur Chennai 600016. The office is functional for the last four months or so. Daily 60 to 100 drivers are processed for registration. The vehicle park on the state highway restricting daily the flow of traffic from 0900 hrs to 1700hrs. In gate and entry points of Residential houses are blocked daily and causing traffic jam. Even the pedestrian paths are blocked by Uber drivers...

Incident reporting:This is bring it to your notice, that driver named Manoj bearing contact no- [protected] was requested to park near Anand Tiffin, Airport. However, due to police checking, the driver was unable to park and went ahead in the lane. Unfortunately and an undesired action by the driver was striking and worth reporting which even very unlikely as customer orientation, the driver un-boarded the customer and refused to take the...

I am usually charged not more than 160-180 rupees for my regular road from paradise apartment bolar to derlkatte bus stop mangalore.today i was charged 320 rs which is more dan double and even the driver has no clue.n also his fone showed 320 but my bill shows 289 rs.i ve paid him extra without any explaination.the bill is generated anyhow but it is not right.plss look into this matter as they r openly looting poor customers...