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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 258

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S
Sangita Satapathy
from Bengaluru, Karnataka
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Complaint against uber driver

Address:560037
Website:www.uber.com/en-IN

Hi,

I availed an uber ride at 01 jan 2017, 01.23 am, from indira nagar, bangalore to marathahalli, bangalore. Unfortunately i forgot my mobile in the cab itself. It was switched off. Immediately reported to uber call center and connected to driver, he confirmed mobile is with him around 2am. My mobile was switched on after that. Driver came to my place and returned me at 10 am for which he asked rs 1000 and i paid to get back...
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K
Kavitavishal
from Mumbai, Maharashtra
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Wrongly charging cancellation fees- Showing misleading credits in accounts

Address:Mumbai City, Maharashtra, 400077
Website:www.uber.com/en-IN

Two days ago, Uber driver cancelled trip for which I was charged Rs 1oo. After having expressed displeasure over such charging, credit was given. A common understanding would be that the charges levied are reversed.
However, when booking for next trip, i viewed the payment option wherein i was happy to see a credit of Rs 100 lying. Assuming that this Rs 100 credit must be over and above cancellation charges, i booked a trip.
Trip...
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M
Maddypupps
from Kolkata, West Bengal
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Payment due even after paying cash

Address:Kolkata, West Bengal, 700091

On the 28th my daughter took a uber from ah 224 to new market. Her bill was 97rs and some paisa. She paid, rs 100 cash and also rs 10 for a copassenger out of compassion. But now when I try to book a uber again for a new ride it shows I have to pay for the ride again. I gave a 5 star ratings ng to the ride. Kindly settle this issue.the ride was taken around 2.30 in the afternoon. Weare regular customers o[censored]ber....
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S
shek3457
from Kolkata, West Bengal
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Cabs

Address:Pune, Maharashtra, 411014

Hi,
I was using UBER fine for about 1 year .This incident happened recently .Actually I had to travel to Bhubaneswar for taking my degree certificate.When I reached bhubaneswar, my internet didnot work.So Itried to book uber go on my friend's phone.But I don't know why my account has been blocked and they donot even care to tell me.I request you to look into the matter properly and solve my problem.I am facing lots of difficulties...
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S
Stu24
from Bengaluru, Karnataka
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Deduction of money from paytm

Address:Bangalore, Karnataka, 560054
Website:www.uber.com

I booked an uber cab on 25th of december from hebbal church.. The estimated time shown was 10 mins.. I thought of waiting but aftr 1 min when i checked the estimated time it was showing 13mins the cab was goin far away from the location. I tried calling the driver several times but he did not tak my call. When he finally accepted my call he said he wont be able to come due to high traffic so i cancelled the trip and i booked another cab which...
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M
munish vakharia
from Mumbai, Maharashtra
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Driver collected toll fees

Address:Mumbai City, Maharashtra, 400004
Website:uber.com

Dear sir,

I have been regular user o[censored]ber services and am generally satisfied with the services and the after-sales care of the uber team.

I have yesterday encountered one problem with uber - particularly about the driver :

As the uber app on my smartphone was not responding properly due to connectivity problem, i asked one of my friends to book uber for my mother who wanted to go to vile parle...
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J
Jasimshaikh96
from Mumbai, Maharashtra
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Drivers rude behavior

Address:Thane, Maharashtra, 400612
Website:Www.uber.com

I booked uber and i waited for 10 mins for vehicle to arrive, your driver Govind driving Alto 800 MH 01 CJ 466 came, i sat in the car with my mom, my wife, my two small nephews and my 9 months daughter, although the drop location was allready mentioned while booking the ride your driver asked for drop location and after confirming the location mumbra he asked us to "step out of the vehicle and book another ride", as he was not willing to...
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C
CA Navin Karpe
from Coimbatore, Tamil Nadu
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Unprofessional and harassing attitude of call centre

Hi... I am a uber partner since last year or so.. I called up uber customer care no of Mumbai city to get assistance for getting documents uploaded online... However person asked to take my wife on con call as she is the owner but even after successful authentication he REFUSED to assist and started giving vague answers.. post that he put my call on HOLD without asking for my permission... I called up uber Mumbai support TWICE AND SHOCKED...
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H
hussainreddy58
from Hyderabad, Telangana
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Uber cabs in Hyderabad collecting triple of normal fee today with knowing user

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.uber.com

I am from Hyderabad. Today I had very bad experience with UBER cab payment
Actually I travelled 6.29 km and fare was 80.96 rupees. But they added Surge x3.6 extra fare 210.50 rupees without knowing me
Seems today every one facing same issue in Hyderabad due to some issues between Uber company and drivers.
They collecting triple amount of actual fare and it is not at all fare.
Please respond any one on this issue...
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S
shiju pb
from Ernakulam, Kerala
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Misbehaviour of bouncer at ernakulam uber office

Address:Ernakulam, Kerala, 682025
Website:www.uber.com/en-IN/cities/kochi

Today 30.12.2016, i had visited Uber Office at ernakulam, Kerala with my friend regarding payment issues.After reaching there we started enquiring to Mr.Anant(Receptionist).he was politely guiding us.Only one chair was there for customer.So i had taken another chair to sit.Immediately bouncer(Mr.Benjo Baby) came and objected for the same in a very bad manner, so rudely.Then i stood for long time.I just saw his name printed on Identity card.He...
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M
monumaddi
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Cash paid for bill

Address:Bangalore, Karnataka, 560006

Hi Team,

I traveled in uber X on 28 dec 2016 at 4:10am from mekri circle af stataion to sarjapur wipro but driver chragred some extra .i think there is some manipulation in bill . they have charged distance subcharges (toll) but there us no toll in my route

cab was booked by my friend

Your Fare

Base Fare 40
Distance 342.84
Time 57.38
Distance Surcharge (?) 222.76br...
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J
jatin mathur
from Jammu, Jammu and Kashmir
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Additional fee charged and request for refund

Address:Jaipur, Rajasthan, 302019
Website:uber india

We have charged rs 50 for cancellation of ride which we have not cancelled driver has itself cancelled a ride. we booked a ride on[protected]thrusday) in jaipur o[censored]ber company from goverdhan colony new sanganer sodala to mangalam city kalwar road. driver came and refused to go to mangalam city kalwar road and cancelled the ride by his own. then we booked another ride and that driver has collected rs 50 additional from us so why we have...
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Address:380022
Website:www.uber.com

I parth chachan member of grahak suraksha and also the press reporter of gujarat point govt. Of india.
29/12/2016 i have booked a cab. Cab details gj21v9706 eeco, prakesh [protected] at 11 am. He cant wait atlest 10 to 15 mins i am in the train. Prakesh bhai cancles the ride without asking me. Than i booked second cab, cab details [protected] toyota liva 9625. He also cant wait for 10 mins and also cancle the ride without asking me.br...
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I
ijmehta
from Bhusawal, Maharashtra
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Uber Account blocked

Address:411015
Website:www.uber.in

I downloaded uber app in my mobile but while trying to change the payment method from cash to Paytm, I was not getting verification SMS. Later I have received multiple SMSs. I tired registering but it was unsuccessful so left the task and later when I wanted to book a can, I opened Uber app by password which was correct one but I got a message stating that the account has been disabled. I contacted Uber customer service by emails but they...
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R
RK Rajput
from Surat, Gujarat
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App not responding; failed to retrieve credit balance

Address:New Delhi, Delhi, 110003
Website:Uber

My uber app isn't working.. When i request the cab it always shows that it failed to retrieve credit balance. I did everything even updated the app. I also connected it with my payrm wallet and tried to add payment with debit card also but it isn't working.. I dont know what happend to it.
I am unable to request the cab since 10 days thats why i am using ola app.. So plzz resolve my problem then i will be able to use this. Thanks.br...
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M
milkar
from Mumbai, Maharashtra
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Discount not getting Applied -

Address:Mumbai City, Maharashtra, 400050
Website:consumer compaints . in

Dear Sir,
I received an sms saying 50% discount would be applicable, if I use the offer of CHEER300.
The Uber App is not allowing to put in this discount offer. I had used the app to travel from my residence to JVLR yesterday at 6:19 PM and the bill amount was 227 Rs. As per the offer, I should be getting 50% discount. Kindly arrange to give a refund of 50% of my yesterdays trip.

Further, for any trips upto...
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U
Urvashi Meena
from Jaipur, Rajasthan
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I lost my phone in cab

Address:Jaipur, Rajasthan, 302020
Website:uber.com

My sister had booked a Uber cab on 26/12/16 from pratap nagar sanganer jaipurto durgapura railway station jaipur .Me along with my dad started our journey at 9 PM and reached railway station at 9:25 PM.While I was doing payment I kept my mobile on seat and forget to collect it.I realised after 3-4 min that I forget my mobile phone.Later I called the driver and he said he is not having my cellphone..Details of phone - Moto G Plus, 4th generation(white,...
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R
Renuka N Menon
from Ernakulam, Kerala
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Charged higher amount

Address:682011

I was charged Rs.299 for trip from hospital road to Parekkattil lane, Kaloor, Ernakulam on 19/ 12/ 2016 . For the same distance I was charged only Rs. 103 on 14/11/2016. In your bill received by me as email the distance varied in both the trips taken along same route, same destination as 5.92km on 14/11 and 15.77km 0n 19/12 .
How can the distance be different when the route taken is same to reach destination. In addition to that I...
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P
punyaja
from Chennai, Tamil Nadu
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Re-activating delayed through miscommunication

Address:600091
Website:uber.com

My account was locked on 13th November 2016 for reasons unknown to me. after repeated complaints submitted on support.uber.com, i still have no clue about the possible reason the account was locked, why the account is still locked and when is the account scheduled to be unlocked. it has been over 45 days since i have been following them and nothing works. moreover, any login on my device through any account is now unsupported....
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Address:Kamrup Metropolitan, Assam, 781029

As we booked uber from home to destination. instead of main road, he took shortcuts but wrongly taken us to long route unnecessarily.
As our estimated fare shown 120/- but finally with long route we have to give 226/- as a fare.

We continuously told him and make him understand about our destination but he is not at all interested.

Very disappointment with his behaviour and way he ride....
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