Uber India Complaints & Reviews

Yesterday (Dec 24) I booked a car from Sanjay Gandhi Nagar Virugambakkam Chennai 600092 to 51, 3rd cross, Gandhi Nagar, Adyar between 05:00 and 05:15 pm. I received a call from a driver stating that his car developed some problem and hence he is arranging for alternate car and he has arranged a share car. Driver name; Mr. Prakash Raj mobile; [protected].
My wife took trip and at Adyar the driver asked her to pay by cash and collected...

Rs 1050.60 has been deducted from my paytm wallet today on 24th dec 2016 all of sudden with a message- You paid Uber RS 1050.60 though i didnot book any ride. Please take immediate action you are not understanding my pain. I tried calling customer care but no response.This is fraud.This is not the fair way of doing business and i dont want to take any harsh action....

22-12-16 travelled by Uber. While booking fare shown as 97 on share & after ride charged 157 in ubergo by Paytm

Uber don't have cus. care no. Mailed concern & got reply on 22-12-16 as mail id is not Uber registered

On Aug 21, 2016 Uber confirmed by mail as mail id updated as [protected]@gmail.com. Attachment

Pl address
Sreedhar, HR & Legal...

Not able to get Uber service. Then block me without proper reason.
I have attached mail communication between Uber Customer care with Cc to Uber Global CEO and our Honorable Prime Minister Mr. Narendra Modi.

Request to consumer complain forum to do needful as because all these types of private company cheating with we Indian in the name of promotion and etc.

Pls check the attachment to under the same.br...

Hi,

I had a ride with Uber on 18th Dec 2016. I was charged double.
Rs 208.07 was deducted from Paytm account as well as drive took Rs 90 cash.

Pick up point - Parmeshwari Bungalow, Hermes Heritage Phase 2, Shastrinagar, Yerawada, Pune, Maharashtra 411006, India

Drop - P5, Sainikwadi, Vadgaon Sheri, Pune, Maharashtra 411014, India

Distance - 2.25 km
Start time - 22:37br...

Respected Sir, I have a complain about Uber Cabs drivers Guwahati. Sir when they see that the rider is a paytm user then they start the trip before itslf, before the rider sits into the cab . because of which we are charged higher by them. secondly they before say tht they will come but later they dont receive our call and because of which we are cgarged the cancellation charge . Thidly they behave quite rudely they dont listen to us. they...

Hi. I am saravanan. I am happy to say connected with uber. Nowadays i pick up from kathivakkam high school road ennore area by uber. but i cant able to fix the destination point of my pickup area.I hope to rectify the above problem earlier.. i thought above issue is very bad in your application. If you didnt rectify the problem.. i coudnot use your taxi further.....

I had just used uber once and paid via Paytm in full. I had a train to catch early morning and tried to schedule a cab. Astonishingly, I was unable to login. I duly made other arrangements for the travel and dropped a mail to über regarding the issue.
Their response was swift and asked for the screenshot of the message at the time of logging in but I was addressed by a name unknown to me.
I duly submitted the screenshot and...

Hello Team,

I had applied the promo code ICICI50 on my number [protected] on 18th December 2016 and while i booked the cab for grant rd it did not work and i had to pay 433/- for the trip.

the driver was also not very helpful as i showed him the coupon applied onto my number.

I had lodged the complain on UBER the same day and they said they will get back to me but i have not received any reply...

Today I have booked my Uber from U Block to New Udaan Bhawan. One more person was pooled whose drop was Udhyog Vihar. The driver when dropped the guy at Udhyog Vihar, he has by mistake closed my trip as well. My money got deducted and the driver said that since he has closed my trip then he cannot drop me at my location "New Udaan Bhawan", has refuse me to take the trip further and dropped me near Udhyog Vihar.
Do take necessary actions...

When we select CARD as a payment mode in UBER the trip will be booked successfully but at the end of the trip it will not pop up any dialog to pay.

Then we will not be able to book any ride because of the due, to clear the due we have login to uber site there we have to clear by selecting some other payment mode.

I[censored]BER is not able to handle the CARD payment why there are giving an option.

On...

UBER will change the payment mode and they will charge to a payment Mode which is already removed!!!

I booked the cab on 18th dec 2016 by selecting MASTER CARD as there was a free ride (every 4th ride free) but at end of the ride 413 was charged to airtel money account! (UBER has changed the mode by itself!).
Then i removed airtel money payment mode. I raised a complaint they changed the payment mode to MASTER CARD...

I had taken a ride on 28th November. The amount of 723 rupees got deducted from my paytm wallet but the amount did not reach uber. in order to pay tha amount I changed the phone number to link it with other paytm and successfully paid the amount. as a result uber blocked my account. and there is no reply from anyone. i[censored]ber is reading this kindly send a reply as to how to resume the services.

Sakshi sharma
[protected]@gmail.combr...

I use the uber app to undertake my trip in guwahati, assam, india which was for only 4.36 km and for only trip duration of 6.24 minutes, but they have charged a hefty amount of rs 314, which i have to pay in cash.

So i request you to take this issue seriously as uber has started to fraud with the passenger. I have become victim of their faulty system.

I am sending you the attached bill, so kindly go through it.br...

Hi uber team,

I am complaining about one of the ride which is not taken by me and the money got deducted from my paytm wallet, and i have complained multiple times about this but there has been no action taken to return my money of the ride 299.41, which was deducted on 6th dec 2016 from my paytm account,
Could you please look into this matter and get my refund as soon as possible
I am trying to find any contact...

Dear concern

I have booked a cab from sarai rohilla to axis house sector 128 noida, and fair showing 453 rs and after applying code hc101 of tapzo,,, the amount i have to pay showing rs0,,, but after completion of ride,, it was showing rs 403/-...

This was a cheating,,,,, i am not happy with the overall experience...

Transation number t[protected]

Thanks and regards
Samin...

Share Details: I have been twice charged for the same amount and driver charged exta, i had taken a ride on 17th december he charged 350rs for a 256rs ride and dint update the amount which remained balance in my account, driver details are here [protected] SANDEEP MH14FC1124 maruti swift dzire Later today on 19th december 2016 had requested for uber ride and my dad was forced to pay rs 408 for a 152rs ride.. That is an additional charge...

I travelled for 10.15 km and travel time was 14.34 minutes from sector 11 Panchkula to Elante Mall Chandigarh on 18th Dec 2016 by Ubergo and was charged Rs 147.51 which is double the charges as today when I checked the fare on Uber for this journey its showing estimate fare if Rs79-Rs99 depending upon traffic. Please look into the matter and refund the extra amount charged. Please also advise the reason for this so that crediblity in your...

When i booked the cab @ 08.17 hrs from Bannerghatta road to Indira Nagar it showed me the estimate as 230,

Now a days they say there is no surge price, instead of surge price they started giving an estimated fare. The estimated fare for the distance is usually Rs. 176 to 180/- if you book the cab before 0830 hrs.

Despite the estimated price was high I have booked the cab.

Now i am even more...

The Managing Director
&
Responsible Officer
UBER

I had got the taxi booked through TAPZO (formerly HELPCHAT) Application and it was informed to me at 9.03 PM of 18.12.2016 that the trip distance was 13.63 Kms. and trip fare was Rs.153/-.

I had opted for payment mode by "Paytm" and was surprised to note that this account was debited by Rs.280.90 which is quite illegal and fraudulent.
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