Uber India Complaints & Reviews

On the 13th December 2016 I took a ride from Newtown Kolkata to my destination where the pricing shown to me ( Ride Estimate) as 159 -227 INR, however the time of booking was around 9:39 pm

Base Fare : Ubergo 30
15.83 KM - 110.83
39.10 Min - 39.10
Distance Surcharge(0.84 kilometers) 4.17
Normal Fare - 184.10
Surge x 2.4 - 251.90

Why the surge was not shows as x 2.4 unlike OLA

Yesterday I book a uber pool cab arround 4.40 evening near crown interiors sector 35 faridabad .. As the booking was confirmed I called the driver and he said he will be there in 5 mins and after 10 'mins of waiting I called again and again but he simply didn't pick up any of my calls neither he cancelled my ride making me stuck there for abt an hour .. I am a frequent costumer o[censored]ber as well as ola cab . And I must say uber drivers are bad .. From my over all experience . Uber is very careless abt there drivers selection . Driver name was Manoj.. And his no is [protected]. This kind of amateur behaviour doesn't suit for international company like uber .

No prior information of the charge is provided and surge charge applied which cost me a fare of about 336 Rs instead of 68 RS.

I would complain that uber is not transparent, they are cheating by disclosing the fare before start of the trip .

I would like to sue uber in this regards. I want uber no to allowed to operate with surge charges .

Regards
Senthil T K

Hi,
Today I booked one cab from Paryavaran complex to Chankyapuri post office. Cab driver cancelled the trip after reaching near to my house and was very rude for asking the reason. After cancelling he charged 60 rupees which is deducted from my Paytm account. Please take a stern acrion against such drivers and refund my money.

Sanjay Malhotra
[protected]

Hi
The uberpool fare has been exponentially increased?
Same distance, same time but fare is close to 4 times.
Pls work on this, otherwise i will stop using uber and will ask everyone in my network.

This is insane...uber charges 4 times of the regular fare in the name of rain or traffic.
Pathetic...it needs to be stopped.

Pls ask uber to correct their mechanism of heavy fare.

Thanks
Abha

Today morning around 8:35 ~ 8:45 AM, your UBER taxi ( RJ14TD6610) hit my car and run away at JAIPUR Railway station.

I have try to catch, but he has not stop the car after so many warning.

Please find attached CAR registration number plate.

Kindly look in to the matter and repair my car, else I have log a complaint against the same.

Regards
Umang Sharma
[protected]

Dear Sir,

I have two issues which need your kind attention.

Firstly, I had loaded the Paytm card for 222 on 22 Nov 2016 and was entitled to a 25% cash back for 5 rides. I have been going back on forth between Uber and Paytm (as advised by your customer care respresentative) but have not received any response thus far. Appreciate your assistance to have this resolved.

Secondly, today i took an Uber ride 09:50 AM where the receipt amount showed INR 123.22 but paytm debit was 241.48. An additional charge of 118.26 was debited in the evening which do not have any details. I registered the complaint but dont seem to get any response thus far.

Charge with wrong money.
First i took a pool it is not uber go. I'm 100 percent sure because driver was getting other request also.

I charge with extra money. Actual it was showing 92 rs

Uber cheater.

This is the way to cheat ur customer???
Take more money.

Charge more money

Uber bad sad customer.

I need my refund. If i didn't get i will start posting on social media.

Every week i complaint to uber regarding something.. Why your service is too bad.

Cheating customer.

My number [protected]

Driver got late to pick me up. I argued with him & said with some impetuous that now as i am late drive vehicle. After hearing this - he got angry & started abusing me. Then when i felt he is getting very aggressive, i cancelled my trip & came down from the vehicle. But this driver even came on road & started shouting, threatening & abusing which i can't write.

Driver contact: [protected]
Name: ansari
Company: uber
Location: kohinoor city, phase 1, kurla west, mumbai

Booked an uber cab close to midnight on sunday the 11th december 2016 for a lone girl travelling to adugodi.
Pick up point was 22 benson road. After a while, driver called to say he cannot come and to book a different cab.
Was asked why he accepted and cancelled after a sufficient wait.
Response was only super bad language that cannot be repeated. Probably drunk.
Driver details : name : kumara
Phone : +[protected]
Vehicle : maruthi swift desire
Vehicle number : ka 11 b 1386
Shame on uber - resolution is in your hands.

I requested for uber requested service the driver denied to pick and asked me to cancel the trip refusing to do so he changed my pick up location and began the trip, just getting cheated by your service attached is the screen shot you also deducted amount, the worst part is am unable to notify uber of this on call, instead the emergency number is 100,

Team - may i know why this amount (Rs 50) was deducted when driver only cancelled the trip as he was not able to find the address? What has customer to do with this?

Also, later i booked another cab and got dropped properly and the fare was 174.48 rs which was deducted from my paytm account. After 30 mnts i got another message that another rs 57.24 has been deducted from my account for uber.

God knows whats happening... Can you please check and let me know the update?

I booked 2 rides - pickup (Rs 174.48) and then drop (Rs154.40) thats it. Look into it asap.

Mobile - [protected]

Sidharth

Hello,
i am ravi bhushan and my mobile no. [protected]. i booked uber cab today at pacific mall subhash nagar and around 7:45. Driver cancel the cab but I have charged a cancellation fee Rs 60 from Paytm Account.

Details are:
Paid for OrderUBER Order #dc062e9bd8754bff91bdc9e8d8200a0Paytm Cash Txn ID [protected]-12-11 07:51:55 PM.

please help, i need my money back to paytm account..
ravi

Uber has been charging me cancellation fee multiple times. Several time their drivers are at fault still we have to pay for cancellation. despite complaining for such cancellations, we get windows popping out demanding to pay for previous cancellations by any medium except for cash. I have paid twice for multiple trips which they deduct from my credit balance and also from my card.
Not only this, after resolving the above issue with company, the fees of multiple times calculated upto 300+ and was charged during my last trip.

Dear Sir/Madam,

Greetings…..!

am visit 2-3 time visit uber office showing my bank statement but no response so please request you to look into the matter details given below.

Payment not credited of 7th to 14th Nov 2016.

Vehicle registered in name : Aaryan Car Rental.
Vehicle number : MH 12 NB 2459.
Account Name : Umakant Somwanshi
Mobile Number : [protected]

Waiting for your positive reply.

I boarded the uber pool in the morning to go to cybercity and there was another customer as well along with me. I have taken several uber pool cabs I have never seen such a thing. As I did the first booking, I was supposed to be dropped first but he was more keen to drop another customer and then he went back to drop me. When the another customer said that this is how it is done, he became more firm in his point and agreed with her. He was about to bang his car into another car and when I pointed out that you were about to do an accident, he said don't tell me what to do and how to drive; you don't know anything and you are uneducated etc etc.
I am the owner of this car and I earn 3 lakhs per month and wife is a nurse in a hospital. You have not done any favor to Uber by booking the cab. It is my car and I will drive as per my terms.
Well this is a very brief story, I cannot express how much dangerous he was potraying himself at that time.

I have booked Uber Cab Monday 05-Dec-2016 Early morning (12:45 am) and the cab driver upon hearing my source and destination asked me to wait for 10 mins. I waited and when i called him back after 10 mins, he told he cant come and asked me to cancel the ride. I told i cant cancel, as it will remove 1 free ride of me. He told he will start the ride and end the ride from the place he is. When i checked the free rides, i see 1 has been deducted. I dont know why uber doesnt educate its driver to cancel the ride and ask the customers to cancel the ride.

It has been offered to add mastercard and you will get every 4th ride free..When i taken the 4th ride it asks me to pay so No offer applied.i sent several mails but No logical replies as all reps are illeterate and do no understand the querries..you ask a they answer b. They are deducted rs.1 from my bank account for the verification in the process of adding mastercard but never got the refund as promised.

Uber is fraud.

We are getting indecent calls from the numbers mentioned in subject. On search this no was found o[censored]BER. Plz ask this person not make indecent calls to ladies failing which we will be comelled to lodge a police complaint. Thanks and hope for the remedial action plz.Because my wife is getting disturbed due to these frequent indecent calls from this number mentioned in subject. Uber is a company with high reputation and person from this number is damaging your repo.

I took a ride with Uber on 3rd Dec 2016 3:52 PM IST. I booked a cab from Uber app. I wanted to go to destination 50 KMs away from me. It was showing 400-450 RS fare estimates. But in reality Uber driver charged me for 1760 RS in cash. When I refused the money then he started talking roughly with me and took money from me.In the journey driver has stopped the cab for around 60 mins on petrol pump. I have reported this incident to Uber support but no reply yet. When I reached Uber then they have sent me the mail like I have not been charged for single rupee. They have sent me bill of 0 RS. When I asked for refund then they have stopped replying to my emails. Also they have blocked me on Twitter. I want a refund of all the money. Please tell how can I launch the complaints against them. I have attached the email I received from Uber support. Also they dont show they charge for distance surcharge in fare estimates. I want my all money refunded.