Uber India Complaints & Reviews

I had book a cab but the cab driver not cal me when I called him he was very far from my selected location then and said that i am too far from my my location and he already crossed my selected location than we have no option and than we request him to cancle it because he have no option we were getting late. he cancelled their self but in my account it's showing cancellation charges, i am regularly use that but this time it's very disappointed...

Yest I had booked uber pool at 7.while booking it was showing 5 min but later 12 min.cab arrived late.later on after 15 min driver got another pick up near Tavarekere near some hotel .v went at that hotel n was waiting for 15 min for co passenger.but he didn't come still 15 min.later on I think driver cancelled his trip.v started trip from hotel.but their was huge traffic on Tavarekere main road.my train was at 8.50 pm from Yeshwanthpur railway...

I had registered with Uber for cab services and added money to Paytm for payment. But now mainly after the demonetisation unable to login or book a cab even if I am able to login, No response to my complaints. I am unable to understand how a company is allowed to run without a customer care contact/phone number or email id to communicate directly. I have attached the screen shots of error I get while trying to login. May I request to look...

These is the worst service i have ever had from any support services, uber is big time fraud website and there support services are worthless they deactivated my account saying that some other is using my mobile number, how can some other person can use my mobile number and before uber team deactivating the account i have raised complaint regarding debit on my balance which was in account, they haven't gave any solution to issues why amount...

Hi team,

I wanted to get this to your notice that the below cancellation was not done based on my intention. After booking the cab, i have called the driver atleast 10 times and he did not pick the call at all due to which i was suppose to cancel the booking.
Further, i booked another cab and the driver doesnt pick the call for 4 times and picks later and says me that he is on the way. After a long time, i just get...

I have 4 cars attached in Uber. Almost every week they decrease the incentive plan for all the drivers depending upon the work they do.With god's grace I have hard working drivers and at the same time its unfortunate that whatever target they achieve, Uber keeps on screwing them.For e.g, a driver is given an MBG(Minimum Booking Guarantee/Target) of 2300 on which initially they get a total of 6000, as soon as the driver will start achieving...

Hi All,

The Reason For My Complain Is That I Have Paid For A Service(Ride) Which I Have Not Received..
I Have Also Not Been Refunded The Amount I Have Paid For The Same(including the coupon)..

I took a ride at 8:36 PM on October 16, 2016 for which the drop location I entered in the uber app was Tarulia 3rd Ln, Tarulia, Krishnapur, Keshtopur, Kolkata, West Bengal 700059, India and paid at total amount...

Yesterday evening I booked an Uber Pool from Seepz to Tardeo. Minutes after getting into the car, someone else booked the same ride going from Chakala to Bandra West, hence the driver accepted the passenger's request. As Seepz is in Andheri East, and going from the suburbs to South Mumbai is a task on its own. I fail to understand how Uber can map my ride with someone traveling from East to West, as during traffic hours, a minor detour can...

The UBER car WB 04 G 8761 has badly hit my car at the back while I was waiting at a red signal in Howrah. It is a new car and it happened while I was driving back home from the showroom. Driver Debashish Dasgupta informed that he will arrange compensation from UBER and owner Bappa Biswas. Why should I suffer for the fault o[censored]BER in appointing incompetent drivers?How can I get the compensation now?...

Booked a UBER cab for my elderly mother and relatives for Bandra Terminus from Thane. On reaching the destination the Driver overcharged my mother for Rs. 450/- instead of Rs. 358.?? as messaged by UBER.

Driver name Umashankar
Booked by Mobile no. [protected]
Dt[protected]

Evening after my mother calling home to know the exact amount after the Driver demanded more money he rushed then to pay the...

I my self book your car on above date through my regd mobile no [protected] in the name of Ranjan Kumar sil, 54/1 Sikdar bagan st. Kolkata 700004 but when your driver reach to my home, he asked my name and told that booking is already at name Mr Kajal Bose instead of my name. After that I show his name and car no also his photo in my mobile and he accept me to go ride to my destination Sithi. So I request you please rectify this mistake at...

I booked and Uber to (I.P Extension -Kantinagar) New Delhi However I waited approx 10-15 driver didn't came to pick up i don't know why . After all when he arrived he asked several questions about where you want to go, We told him directions but really I don't know why when we told him about directions he said he don't wanted to go .
Then i myself cancelled a ride to book another Uber then i went to my destination .

Now...

Today i booked a cab from moti baug 1, new delhi towards vasant vihar, new delhi. As soon as i selected paytm as a payment option my account got suspensed. I have not done any crime or not misusing any account. Now your team is responding as this is flag issues we cannot help you anymore. Please take my complaint under your notice. Try to resolve it. I know their are n number of option for travelling. Some people get used to your's services.br...

Dear Uber,

First two images showing the trip on 23-Nov-2016, it is asking for double payment.

Last image is showing the trip which i didnt took the trip and no where it is mentioned in my trips but while booking it is asking to pay amount for the trip ? Why should i pay if i didnt use the cab ??

One more thing is i have taken this trip in OLA and paid by card which has been confirmed by OLA Also...

Yesterday around 8.30 am i booked uber from charkop to thane (Tip top plaza) through email id - [protected]@gmail.com.
The normal fare becomes around 400-500. As there were many orders, the notice came that 'ur final fare will be 1.9 times regular fare'. Though it was behind our limit and it was our 1st time too to go at peak hours, but as we where in hurry, we booked it, but the final fair became 1119, which became a too large...

Today morning i booked uber from my husband account, i told him to go by jvlr route but he dont want to listen, started arguments with us, he said, "if you have probrom then get down from my cab, and if you want to complaint, go ahead, i dont care". So many time i travelled by uber but never met manner less driver. I[censored]ber drivers having so much attitude then no need to drive or if driving then no need to charge for trip, it must be free...

Hello,

I wanted to link my paytm account with UBER. So I deleted the existing payment method in UBER. Although it was a paytm account in UBER app it was not getting synced. So deleted that account thinking that the money will be seen in the Paytm wallet again when I will add it back. But unfortunately couldn't get my money back in the wallet.

And Uber is so irresponsible and fraudulent company that there is...

I registered for uber lastweek in Mumbai and loaded Rs 1000/- thro paytm wallet. At the nick of time (20/11/16)while I was going for airport the payment mode gave error message that it is verified and locked the account. I had to plan with some other car rental. Again in chennai the next day the same thing happened while booking for railway station. I repeatedly sent emails to Uber & Paytm to refund the amount and de activate the account....

The driver cancelled the trip from his side, but Rs. 60 was deducted even though no trip happened. This is cheating, the driver without any reason cancelled the trip. Action should be taken again the driver and my deducted amount should be refunded. Along with it there should be a check on uber on harassing customers this way. The driver name is Krishna and his number is [protected]

Please take necessary action and also refund...

I amol jadhav (Mh-46-ad-1444), worked for uber and approximately i took 12 pick ups, but i didnt received any payment for that. Can you please revert me on this.

My only source of income is driving and if owner likes uber didnt provide any payments then how we can survive and how we can provide the service for customers.

Amol jadhav

[protected]...