Uber India Complaints & Reviews

I took a trip
17:50 | 3rd floor, mehrauli-gurgaon rd, sikanderpur, sector 26, gurgaon, haryana 122002, india
18:20 | e-20, suncity road, suncity, sector 54, gurgaon, haryana 122003, india
Driver name is jaswant and mobile no is [protected]
I forgot my mobile in uber and driver is not - co-operating and giving multiple versions to different peoples...

Hi team,

This is with regards to the duplicate payment and long routing concerns that i have on my trip on 12th november with uber india.

I had taken 2 trips on uber on 12th november. 1st one at 11:13 am from my residence at uttarahalli kengeri road to choodasandra. 2nd one is at 03:09 pm return from choodasandra to uttarahalli kengeri road.

While booking the 1st trip, i had paytm wallet balance...

They irst overcharged me and when I complained they refund the amount as credit but later I noticed that I was unable to book ride as they have blocked my account. After repeated writing of mails and sending them the copy of my id card my problem was not silved. This continued for a month . Whenever I write an email they said that they have reactivated the account but I was unable to book a ride and two days ago when I complained the same...

When i signed up for the first time itself, uber india disabled my account saying i am aless-than-ethical customer. I do not understand how. I have not tried to use any of their free rides nor have i sent free ride codes to anyone.

Since they suspect my honesty, i have no reason to believe in uber's honesty. Therefore, i asked them to delete my account. However, i only got a form response as follows:

"hi, br...

Dear uber,
Absolutely pathetic that i am charged more than 6 times on my uber ride. Yesterday, i took an uberpool, please read it carefully an uberpool which showed an amount of rs.62 from the pickup location to the destination. Voila! What do i see when i get down that i am being charged rs.375/- i. E. More than 6 times the fare that was quoted and that too on an uberpool? Ridiculous.

Just answer a simple question,...

I used to ride Uber India because it is slightly cheaper …it was only recently that I realised that UBER doesn't have a customer service number in india so u have to either resolve any matter with the driver who is usually unhelpful or will have to go to the police to resolve the matter…I also recently got into one such incident where I had taken a ride from Mukherjee nagar to Sarojini nagar in Delhi.the amount was 258.87 for which we...

Hi team,
My email id is kritiarora.[protected]@gmail.com
Today I took 2 rides from prem nagar to think and vice versa, set my payment options as debit card .In first ride I'll able to pay 182.13 but still didn't get any mesg from my bank and in second ride I didn't even get any option to pay for the ride, ...why so???

I'm mailing you guys so that I don't have to pay some extra charges or fine with my future rides.br...

A driver with a license where LMV_CAB /TRANS was not mentioned, I was not allowed to attach the driver for my vehicle and was asked to rectify the license.
But he was allowed to attach to drive another vehicle the owner of which is a UBER employee in guwahati.
If the driver can be allowed to drive that vehicle, then why I was denied?
I informed the office and they told me that the said account was blocked but it was only...

Sir / Madam,
I would like to raise a complaint against the driver of cab no. KA 03 AB 9048. The driver on account of so called " urgent" banged my car from behind and broke the bumper. Instead of apologizing he abuses not only to me but also my sister who was with me. I do not understand how you people allow such people to ply on the road who drive so dangerously on the road, any day a pedestrian could become a victim to this driver's...

I have an issue with my latest Uber ride. I was availing a promotion from Uber according to which 20% of fare would be discounted 5 times until 13th Nov. I was given the discount for 3 times but in the 4th ride i was not given the promotional discount. Can you please check what is wrong.

My Trips taken are as below. Discount only given 3 times. :-

1) Yesterday at 1 PM : Rs 170.06 ----- NO Discount
2)...

Hi

I would like to put the following grievance for your immediate action:

I used Uber service for my trip on the evening of Wednesday, 9th November 2016 at 17.21, the charge for which was INR 453.48. After reaching my destination I authorized the payment for the trip using my Citibank credit card, ending in digits 4241. I received a text message from Citibank at 20.07 stating that the transaction was successful...

Hi,

On 8thnov, i have booked share cab for my parents from ramnager gundu to miyapur. Share price was rs.255 and travel time was 81mins. All of a sudden cab driver janardhan who owns swift dzire dropped my parents at secunderabad railway station and took the cash amount of rs.95 and at the same time i was charged rs.32 on my paytm. When my parents asked why did he dropped there.. He just replied bluntly that i booked the cab...

15th oct 2016 at 5.57 pm trip from greater noida to new delhi railway station. Rs 622.17 was paid by me in cash to the driver, since funds in my paytm wallet were low. I asked the driver whether to make the payment in cash, to which he replied in the affirmative.
Subsequently this was also deducted from my paytm wallet on my next recharge despite informing uber in advance by email....

I booked a UberPool from KPHB to Us consulate in Hyderabad. Ride share was Rs. 30.Fare estimate came out to be INR 106.41.but final because of promo code amount reduced to 30rs.at that iam not carrying my mobile phone, he observed that, taking it as advantage, Charged extra money by showing other costumer bills, I am in hurry for attend the interview.when i back to home after seeing the invoice from Uber I understood that cab driver cheated...

Sir,

Today i had booked cap pickup at 2:21am from my number [protected] from Taltej to sardar vallabhbhai patel airport- Ahmedabad and i have received one Driver name Mr. Jatin his mobile no [protected] Tata Indica, I called for pickup he said will reach you in 5 min after that he didn't pick my call, so i cancelled and booked another vehicle and vent to airport in time.

So my request is why you people charged...

I have booked a trip at 9:57 am on 1st November, tuesday from Maratha Colony, Dahisar East, Mumbai, Maharashtra 400068, India to
Datar Colony, Kanjurmarg East, Mumbai, Maharashtra, India.
My driver after contacting him said that he is in dahisar west and was not ready to come to dahisar east. so he told me to cancel the trip.
I have given the same reason for cancellation also.
Now in todays trip from krishnavatika,...

After waiting for my cab for 10 mins (the ETA was 2-3 mins), my driver started the trip. Also, even after I called the driver and asked him to end it, he didn't bother to do that. I had to raise an emergency to get it cancelled so that I could book another cab. Would require immediate action on the driver with an update on the same failing which within the next 24 hours, I'll lodge a complaint in the consumer court....

I want to raise a complaint to your service that yesterday I used uber cab and I found in my bill detail that Distance surcharge was Rs. 13.24. Why this is added provided I haven't used any toll and other extra paid services.I booked the cab on normal charge then why your system added distance surcharge. This kind o[censored]nethical charges will spoil your image among customers. I am regular user o[censored]ber but this kind o[censored]nnecessary charges are...

I booked an uber to gulmohar park to go to central park 1, golf course road gurgaon. The fare on my phone was 153.99 but when my assistant who went in the car reached destination the driver demanded much more and showed his phone.
This is not the first time that the drivers are overcharging and i want to know why it is happening.
Surender with dezire car number hr55v5962
Await your urgent reply.
Mrs ravindranbr...

Hi, i travelled from dlf cyber city to dwarka on 19th oct 2016 via uber share, at the time of booking, i was shown the total amount that was due on me was 211.07 however when i de-boarded the cab. the driver asked me for an amount of 411.07. i asked him the reason for overcharging, and the reply that i received was that "ma'am you can check with the support team for this, i am just charging what is appearing in the total bill". though i gave...