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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 269

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N
nizar110
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharged

Address:Pune, Maharashtra, 411006
Website:www.uber.com

Hello,
Uber has billed me Rs 60/- for previous cancellation. It wasn't me who had cancelled the cab. It was driver who cancelled it from his end and uber charged me in next trip. I wrote an email to the support team o[censored]ber but they are saying to email from the registered email id. I am doing it the same still they are not responding to it. I also told them that on this id i receive all receipts still they saying its not registered....
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V
Vigrover1982
from Nanpara, Uttar Pradesh
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More fare charged by driver

Address:Gurgaon, Haryana, 0091

Yesterday I booked a taxi from my home address to Neelkanth hospital MG road gurgaon for my wife and daughter and it was decided to pay rs. 135 to driver by me in cash but fare charged by driver was 275 instead of 135.It was aporx. More than double.So, please let me know how can you charge more fare whereas fare was decided and destination was same.Hope you understand my point and take necessary action...

Regards
Vipin...
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S
Shubra Dharmraj
from Bengaluru, Karnataka
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Bill

Address:560068
Website:UBER

I'm complaining from Bangalore. My contact number as per uber id is [protected].My name is Dharmaraj. I had booked a cab on 18/10/2016 at 10.00 am, my booking was for a uberpool which showed the amount to be 74 Rs. My driver named Santosh with vehicle number 1138, at the end of the ride showed us a bill worth Rs 230 while the bill on my phone showed it to be 185.91 Rs. This is totally absurd because initially it was a pool and what is showed...
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Address:Bangalore, Karnataka, 560023

This is to inform that you lies a lot and also create a lot of inconvenience.

On Monday (17 Oct 2016), transferred money to my PAYTM wallet so that it is adequate for my airport trip costing 549/-.

But to my surprise, you raised trip price by more than 50%, it is highly unethical. Still I transferred Rs.1000/- more to my PayTM wallet and retried booking.

But then my account was blocked and I...
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S
Surjeet Chourasiya
from Noida, Uttar Pradesh
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Bike driver Misbehaviour

Address:Gurgaon, Haryana, 122001
Website:www.uber.com

Hi,

I had a booked an Uber Moto yesterday but i had to cancel it as the driver- Devender (Bike Mahindra Centuro 6207) didn't came for pickup as per the suggested time on the Uber app. The App was showing 5 mins but he came after 15 mins. i was getting late so i had booked a another ride from the same Uber App.

After some time, the same driver (Devender Bike Mahindra Centuro 6207, Mobile number-[protected] ) called...
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S
sujatat
from Puttur, Karnataka
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Unprofessional Behaviour from UBER DRIVER

Address:Chennai, Tamil Nadu
Website:UBER INDIA

I want to lodge a formal complaint against UBER and UBER driver for the heinous experience encountered today.

I have taken a cab from Kilpauk, Chennai to SEZ Sholinganallur, Chennai at 10:10 AM.

Driver was the most unprofessional person I have faced in my entire life... The worst experience I ever faced. He first tried to literally grab my phone for navigation stating Uber has not equipped him with navigation....
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A
abhi21_12345
from Mumbai, Maharashtra
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Insensible cancellation charges

Address:Gurgaon, Haryana, 110077
Website:Uber

I booked an Uber Pool today in the evening but no driver was ready to come and when i cancelled my booking i was charged extra 80/-Rs. for cancellation. Want to know why i was being charged when driver itself is saying to book another cab and i booked the cab for twice and thrice.So i request you to look into this matter and try to resolve it as soon as possible so it may not happen in the future....
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M
meghana pawar
from Delhi, Delhi
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Accident done by - car no mh 01 cj 4998 on 17th oct 2016

Address:Mumbai City, Maharashtra, 400055

Hello,

This is to inform you that today morning at the signal of ravindra natya mandir dadar prabhadevi, hyundai xcent car no mh 01 cj 4998 dash through the car 110 by breaking the signal and have damage the right side of the bonnet

The door opposite the driver side is also damage and is not opening as well.

The hyundai xcent - uber driver name - faiyaz, been its his mistake he had broken the...
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S
shaily1029
from Pune, Maharashtra
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Uber

Address:Mumbai City, Maharashtra, 400070

Last night I booked a cab from 5, Ali Yavar Jung, Premier Colony, Kurla West, Mumbai, Maharashtra 400070, India at 10:22 pm with driver named Santosh.

As I asked the driver if we could take alternate route, the driver was really rude to me. I realized that he even started the trip before I even got in the cab. After feeling threatened by the driver, I decided to get off the cab right away.
The driver him self cancelled...
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Priti Raychoudhury
from Delhi, Delhi
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Insensible uber cancellation charges

Address:781039
Website:www.uber.com

I was charged with cancellation money last evening by Uber while it was the driver who asked for cancelling the trip; and this is not the first time this is happening! Why do I get charged every time with the cancellation money when its the driver who asks me to cancel the ride as he cannot go that far? why can they not see the destination at the first place and then accept the Uber request? I have been using Uber regularly but this has happened...
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S
shalini07
from Chennai, Tamil Nadu
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Promotional code not working.

Address:Bangalore, Karnataka, 560047
Website:www.uber.com/en-IN

I applied a promotional code on uber as i was a first time user. the app said promotional code applied successfully and i will get rs.75 off on 3 rides. when i booked a cab i got a notification saying "your promotional code will not be applied". after that i tried entering the code again it said "promotion risk". kindly let me know what went wrong and why was the promotional code not applied....
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D
Deepinder Singh Kalsi
from Delhi, Delhi
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Taxi Driver

Address:110077
Website:Www.uber.com

I received a reply from Escalation Team last time. Name of the person was Vijay. I want this issue to be escalated to the higher level as well. Because this is happening multiple times now. I can't tolerate it anymore. I am paying to Uber to get a taxi. Why should i face issues. Who the hell driver is who doesn't have etiquette to speak to customers. Can't Uber give any training to them. We are the one who feel unsafe. We are the one who...
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S
Sukhendu Acharya
from Muzaffarpur, Bihar
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Drivers deceptive tactics. And behaviour like a cheater

Address:302010
Website:www.uber.com

Have. Booked a n Uber cab. For my parents .

Driver chosen a long route where as app was showing a short route.

Charged extra kilometers and extra fare and additional outstation charges
Despite of pick up and drop locations are in the municipal limits.

The behaviour of driver was like a cheater. Dressed like goon.

Finally verdict
Drivers take the company on a toss.br...
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B
bikala
from Pune, Maharashtra
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Charged very high fare for few kilometers in Bhubaneswar

Address:Khordha, Odisha, 751001
Website:Uber

Jouney Date:14/10/2016
Time:8.42am
Pick up location:MIG Patrapara Bhubaneswar on NH-16,
Drop Location: Vanivihar University Chhak, Bhubaneswar
Don't remember the driver name and he charged me Rs 299/ for 7-8 kilometers, that too he himself cancelled the trip on the way due to his other personal engagements.I want return of excess fare urgently....
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R
Ruchita Patel
from Pune, Maharashtra
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Wrong charges for cancellation by driver

Address:380054

Yesterday I have booked uber from my phone and Driver has cancelled the trip and then I have booked another trip, so for my another trip, It charged me cancellation amount 40 rs for my previous trip which I have not cancelled.
That was cancelled by driver, so I have to pay extra 40Rs.
which is not right and valid.

Thanks & Regards,
Dipika Patel
[protected]...
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D
Debasis Mohanty Bapi
from Chennai, Tamil Nadu
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Extra & fake charges

Address:Khordha, Odisha, 751021
Website:help.uber.com

Even if the driver has cancelled the trip I Have been paid fine of Rs 15 on 10th October & Rs 50 for extra charges on 12th October even the driver told me to unable to pick up me on time as his tyre gets punchered. This is not at all acceptable You can check my records for all those previous days. when we donot claim for any offer after being associated with you for such a long tenure & good credit records, you should not charge for the same.br...
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Address:560075
Website:Uberbanaglore

I had taken a taxi that is uber go from malleshpalaya to tc palaya (Doodankundi) where as i was supposed to go tc palaya ramamurthy nagar as per driver instructions changed my destination i had opted to pay with card option on driver insistence paid him cash of rs.436 double the amount i constantly asked the driver whether i shud update this to uber he denied saying he will update the cash omce he gets his second drop 24 hours over he hasnt...
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C
chandan bhatnagar
from Mumbai, Maharashtra
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Fare issue-excess amount charged

Address:Mumbai City, Maharashtra, 400092
Website:Uber

Hi,

Myself chandan bhatnagar, on 11 oct 2016 i have book uber cab from satya nagar borivali to r xity mall ghatkopar west for my wife and kid. The receipt which i have received is of Rs 321, however the driver has charged rs 450 for the trip.i have raised my isaue on uber application but revert as off date.

Please investigate the same and resolve on priority.

Regards
Chandan Bhatnagarbr...
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N
Nayan Gogoi
from Hyderabad, Telangana
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Driver cheated me

Address:500084
Website:www.uber.com/en-IN

Team,

On oct 6th, i used uberpool from 06:24pm | 115/1, isb rd, financial district, nanakram guda, hyderabad, telangana 500032, india to 07:27pm | 313, ayyappa society main rd, mega hills, madhapur, hyderabad, telangana 500081, india.

Fare was 74.18 rs. which driver said cash. and it was first time i used paytm money in uber and i had forgotten totally. when i contacted the driver, very sweetly he said he will...
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H
Hazarath Boreddy
from Bengaluru, Karnataka
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Charging peak hours double amount

Address:Bangalore, Karnataka, 560100

Uber is charging peak hours double amount as per government rule they should not charge any extra in peak hours. i have requested uber to provide the in detail bill how they are calculating amount, they are not giving any info

I have traveled in bangalore 19.5 km (ubergo) they charged 430/- and traveltime is 40 mins

This travel should have less then 250/-
Uber is cheating the people like any thing, there...
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