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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 264

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S
sandipa ghosh
from Kolkata, West Bengal
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I am complaining about uber fare issue

Address:Kolkata, West Bengal, 700026
Website:www.uber.com

Dear Kavya/ Uber Team,

As informed, I have selected #Uber-wallet for the cashback. I don't know how come #Uber select the other option (#Paytm wallet) after asking me.

And anyway I have sufficient balance at my #Paytm-wallet. So there is no due from my end for the 17th Nov'16 trip. As far #Uber protocol, if the customer doesn't have the sufficient balance at his/her #Paytm wallet then #Uber automatically asked...
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Address:Bangalore, Karnataka, 560004
Website:UBER

My trip on the 22 Nov at 3:28pm in Bangalore for Rs 117.23 could not be paid for as my VISA-Debit card did not go through. I do not have another Debit or Credit card to change in Uber system.
Unable to contact UBER.

My Debit is valid and working well as UBER charged the card Re 1 initially testing of card and that has gone through.

Name of Driver is Madhukar. Excellent 5* person.
I am not able...
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B
Banhi
from Kolkata, West Bengal
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Trip Fare - high charge

Address:Kolkata, West Bengal, 033
Website:www.uber.in

I prebooked ubergo for the trip on 21st Nov 16 from DLF1 rajarhat to pyrbayan, sodepur.( swift dzire driver tarun Kumar, car no not available in trip history!) During booking the estimated charge was 243-352 rs. There was no intimation about any surcharge. However, I had to pay 1*8 surcharge of rs 251. I want an explanation for this fraudulent charge and refund if the surcharge!

Thanks,
Banhisikha Goswami...
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M
Mister Responsible
from Bengaluru, Karnataka
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Fair charges

Address:560016
Website:www.uber.com/en-IN

Actually this complain is regarding the fare issues as well as returning the item that I left unfortunately in the cab andt he trip amount was displayed as Rs 379.12 as per attachments you can check below and I have been charged 430 rs than the actual money I am attaching the png image please check it and as soon as the driver left from the destination point I contacted him that I left my phone which was put on charge he told me come to him...
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R
Renubharat
from Delhi, Delhi
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No status

Address:110047

I asked the driver to take a route instead he took the route which i didnt want to...he he knows only this route, he says i[censored] wany to your route to be taken then tell me all the directions without being wrong, to which i said Use ur GPS But he didnt listen to me. I said i will complain to which he responded go and complain to anyone, i am not afraid of anyone...i had to pay Rs.100 extra for the route the driver took for the toll which cud...
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V
Vijay Olga Karbutt
from Patan, Chhattisgarh
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The driver himself cancelling the customers trip even without informing them

Address:600110

Ibooked the cab TN02AY8868 from KTS Nursing home to SBS hospital. The driver on seeing the patient just cancelled our trip and went away without informing. I very bad and irreaponsible attitute. To know the situation I called the driver but he dint even mind to pick the call. A very bad attitude. After that i booked another cab and reached the destination. A fine amount of extra Rs.50 was charged for me for cancelling the trip. I had to pay...
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Address:600100

Good afternoon,
Its really upsetting to bring to your notice about this issue being an regular customer of uber cab service in chennai. Last night, i experienced a really bad experience with uber cab driver. I was sitting next to the driver's seat and while i got down no one was pooling besides me. I had left behind my phone in the cab but called the driver (To his number) almost immediately. Instead of returning my phone, he spoke...
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S
surendran stygian
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Theft and misbehavior

Address:Chennai, Tamil Nadu, 600092

Respected Sir/Mam,
Yesterday(20/11/2016), at Night I had hired a Uber pooling cab. Before I left the cab, I had left behind mobile phone(Samsung A5). After a minute I had called the driver and he verbally abused me and then he switched of my phone. As a reputed company like Uber I expect you to fix this issue as soon as possible and I kindly request you to take action on this driver.
Details:
White Indica
Driver...
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R
ravisbh
from Hyderabad, Telangana
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Rash driving by yr driver

Website:uber

SIR
I would like to complain against your car driver(no TS06UB0759).
This car driver hit my vehicle (CAR NO AP29AT2091) AT 7.45 PM Today at kamalanagar, ECIL. when we asked him stop, he told he is taking vehicle aside and drove rashly/ very speed and taken left turn at Radhika theater X rd and ran away. My car was damaged. I request you to not to heir such people. If you cannot take action and i dont receive reply i complaint...
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S
sandipa ghosh
from Kolkata, West Bengal
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I am complaining about uber fare issue

Address:Kolkata, West Bengal, 700026
Website:www.uber.com

I booked uber on 17th november 2016. Uber fare shows rs 60. When the trip ends it shows rs. 330. I had to pay the amount (Rs. 330). The driver said that original bill was rs. 60 however it shows 330. He has no clues. Informed uber the whole matter, but as they mentioned they are clueless. They are still trying to resolve, which is still pending.
When without any reason they charged extra, then without any delay they should refund the...
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S
Shubha Sharma
from Mumbai, Maharashtra
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Cheating by drivers

Address:Bangalore Urban, Karnataka, 400053
Website:Uber

For the second time in a row, i have been overcharged by uber drivers at bangalore airport. They either sweet-talk you into paying more ir their meters are rigged. I was asked to pay toll, which even the driver did not pay. He took advantage of the fact that i was tired after catching a late-night flight. Customer service gives stock responses. Your complaint is never addresed. I am done with uber....
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N
Naresh Saxena
from New Delhi, Delhi
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Driver didn't turn up

Address:New Delhi, Delhi, 110065

We booked a taxi from [protected]. driver jaldeep (car number hr55y2595) picked up the phone and said he would report at friends club, friends colony west, new delhi within 5 minutes. after that we rang up his number [protected] at least 20 times, but every time either the phone was out of reach or was reported as busy. he did not turn up, though we waited for 30 minutes. ultimately we had to cancel the trip, and take ola.
Please let...
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SOUMYA 1970
from Hyderabad, Telangana
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Driver refused my destination

Address:Kolkata, West Bengal, 700004
Website:www.uber.com/en-IN

On 17/11/2016 I had booked an UberPool service from my destination at GN 34/1, GN Block, Sector V, Salt Lake City, Kolkata 700091 to my desired location at THE CALCUTTA SWIMMING CLUB 1, Strand Road, Kolkata 700001. Accordingly, the driver named Mr Chandan came to pick me up from my pick-up point at 6:01 PM.

At 7:09 PM, the driver dropped me at 15/1, Strand Rd, Fairley Place, BBD Bagh, Kolkata 700001. When I informed him that...
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P
patelanal1990
from Ahmedabad, Gujarat
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Regarding driver laziness

Address:Ahmedabad, Gujarat

I have booked a cab in Ahmedabad.From Vasna to Income tax.Driver has accepted a request.when i called him, he said he will be at my place within 2 minutes.when i called him after 2 minutes, his phone was switched off.i had tried for 5-10 minutes then i cancel a ride & I found him eating food near my place when i wonder for a rickshaw.I missed my appointment due to this delay....
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K
krishan kant singh
from Delhi, Delhi
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Inconvenience Caused because of Uber cab driver

Address:New Delhi, Delhi, 110063
Website:Uber.com

I am a regular customer of Uber Cab Services. But this time i have faced to much trouble because of the Uber driver. I have booked a cab Number DL1ZA3827 at 9:38 PM 17/Nov/2016 and Driver name is Gurbandan and that was a Hyundai Xcen. I booked my cab from my home to my office, BG-6 DDA Market Paschim Vihar New Delhi to Kohat Enclave Metro Station. I have informed the driver about my location earlier and i was waiting for the cab on the road...
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H
Hussain Sain
from Mumbai, Maharashtra
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Charged twice for the trip

Address:Mumbai City, Maharashtra, 400078
Website:uber compaint

12th Nov evening I booked a uber cab from andheri to kanjurmarg.
Car: maruti Suzuki wagon R
Driver : gokul.
Bill amount: 137Rs.
As the bill amount was showing 0 Rs in my uber app still I paid the driver Rs100 and ask him if extra amount is there, credit it to my next ride.
Today 17th Nov evening.
I booked another ride from vikroli to kanjurmarg
Car: amaze
Driver : narendra
Bill...
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R
Raj Suryavanshi
from Noida, Uttar Pradesh
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Payment Not Received

Address:New Delhi, Delhi, 110094
Website:www.uber.com

This is to inform you that I have been a partner o[censored]ber for the last one year and have been able to contribute in Ubers as well as my personal growth quite well.

Due to some financial crisis I had to stop the cab for a few months and as soon as the situation became normal, I started the cab services once again and Uber was my first choice (resumed in Oct 2016).

The driver was working fine and was able to earn...
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V
vijay121004
from Mumbai, Maharashtra
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Misbehaviour of driver and false charges

Address:Bangalore, Karnataka, 560029

I have booked a uber cab from taverekere, Bengalurur to Jeevan bima nagar, Bengalurur on urgent basis. I waited for 1.5 hours for driver to pick but he made me to rush over the street and didn't came and finally without information my cab was cancelled by driver.

Without any fault, Uber is forcing me to pay 50/- (cancellation charges).

Due to unprofessional behaviour of Driver, I missed my super urgent meeting...
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Address:110070
Website:uber

The driver shyam came at the wrong address & asked me to come in 2 minutes else trip will be cancelled. I asked him to come outside my home. He refused and i with my luggage walked to the place away from my home where car was parked. The back seat had a luggage and co-passenger & the front seat had his jacket. He asked me to sit on the front seat and hanged the jacket on the seat. I asked him to remove luggage from the back seat as the front...
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M
Maitray Pranav Mukati
from Surat, Gujarat
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Over charges then fare amount

Address:395009
Website:www.uber.com

I Used UBER SERVICE. But Last time they Over charge my Fare. I Went From My

Home : SUKHSAGAR APARTMENT ANAND MAHEL ROAD TO MUGLISARA MAIN ROAD.
At That Time They Took 103.00 Rs For Only 3 TO 4 Kilometers. Normal Fare is 54-60 Rs. The Driver Overcharge 43 Rs For This Short Distance.

Date Of Incedent : 12/11/2016.
Driver's Name : RAINSING.
Cab No : GJ05BV0977.
Cab Name : Tata Indigo.br...
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