Uber India Complaints & Reviews

Today I have booked uber from my phone and Driver has cancelled the trip and then I have booked another trip, so for my another trip, It charged me cancellation amount 40 rs for my previous trip which I have not cancelled.
That was cancelled by driver, so I have to pay extra 40Rs.
which is not right and valid.

Thanks & Regards,
Dipika Patel
[protected]...

My friend booked uber pool for me, as i am new to uber service, so took a ride from BTM to manyata tec park. & driver asked me for 370 rs, & i told him i was in sharing i so much, he said it uber not ola, so i paid off, later i was talking to my friends in office, i am regular user of ola, but today book uber sharing, it costed me equal to ola full booking, so 1 off my friend told me no its not like that he have cheated you. I was shocked,...

When i was about to book a cab at bangalore(from goshala road, garudacharpalya to mathikere ) it charged me 162rs as shown in the cost estimation but i changed my dropoff location to chowdeshwari bus stop a landmark less than a km from my exact location dropoff, instead of all these while i was in a trip the driver stopped to fill petrol and since i was in uberpool(along with me only one guy) i think the guy along with me told to drop him...

I travelled in 11 Oct 2016 at around 1200 hrs from sriharipuram, Visakhapatnam. I had earlier applied code vsp60 which was to give me an off of 60% maximum ₹30 for ten times till 12 Oct 2016. On completion of the journey I received the mail for journey details and charges. In that bill the discount for code vsp60 was not deducted and full charge was deducted from my paytm account. Kindly do the needful...

Cab no WB O4F 8325 - Driver ( Tapan Saha) claimed to be the Uber driver has hit my car and also misbehaved in the middle of the road with me and my husband in kolkata . I only want to confirm before taking a legal action, if this car belongs to Uber. If this car belongs to Uber then I want uber to take some strict action about it because the driver is spoiling the brand name ....

Hi

Today i took a uber ride and i'm charges with surge 2x. I was not informed about this when i booked the cab. Also i remember indian government banning the surge. Please suggest and help me. How can i get my money back which i paid as surge.
Below are the details of the ride i took

Your fare

Base fare 35
Distance 161.80
Time 64.68
Distance surcharge (?) 56.78
Normal...

This is not a complaint. Rather, it's a question:

I was always wary of downloading too many unnecessary apps on my phone because of privacy concerns. Multinational corporations have a bad habit of getting their systems hacked and then end up giving their customers' details to cyber-crooks. And every company says their servers are secure until some 13 year old computer hacker breaks into their servers and plays the game of 'doctor...

Hi,

It's really very disappointing to receive the mail for deduction of 80 rs in the next ride. I plead team to better check the call logs. I tried calling driver several times, but he did not pick up the call. And it was the driver who cancelled the trip.
The driver's contact number was [protected]
Please probe the matter.

Best regards,
Madeeha...

Hi team,

This is my complaint regarding the unethical cancellation fee charged on my two trips on 7th oct 2016. Below are the details for each trip:

1) trip 1 - 7th oct 2016, booked at 6:38pm, driver name - om, contact no [protected]. This trip was booked from kiran garden, uttam nagar to sunder vihar, paschim vihar. The eta was 8 min and when driver was contacted at the mentioned contact no in app, the number...

On 9th october, at 12:30 a. M. When i booked uber for the distance of just 10.48 km and whose normal fare is rs 124/- but its has charged rs. 473.97/-.

The problem was when i booked the cab it was showing rs. 228/- and when i ended the trip it was rs. 473/-.

As per the fare detail, the surge was x 3.8

Now as per the rule if i confirmed the charge at the time of booking, it should be the same at...

Today in the afternoon at about 4 pm I booked your taxi for going from dombivli east bhaswan apartment to manisha bldg near ganesh mandir kastur park borivli west . Estimeted fare was informed to me Rs.634.86, Your car details : MH04GD6394 toyoto driver pankaj On arrival in Borivli at 7.30 pm Your car driver claimed RS.1005/- as against the above estimated fare.[In your mobile ap installed in the car] Your driver could not explain the reasons...

Hi guys,
I chose uber for a ride on thursday when i booked uber it showed me that ride payment would be around 350 Rs
but when i completed my ride the driver charged me 1.9x.
how can you charge 1.9x after i book the charge without my consent ??

when i i booked the cab it did not show me 1.9x ...
and the total fare charged was 659Rs although i had 50rs discount and i should ve charged 609 worse case.br...

On 6th oct 2016, i had booked a cab at hyderabad, telengana, in uber pool. The drive didn't called me or neither his location changed a bit. The notification in uber app shows, he is arriving, also he is looking for other customer to share. After 10 minutes i called him. He didn't pick, so does the next 3 times.. It's almost 20 minutes now, i called him again to get a grim response from him telling he is far away, will take 20-30 minutes,...

On 3rd oct'16, i had booked a cab at bhubaneswar, odisha. The drive misbehaved over phone and finally told me that he is coming to destination but he did't came after my regular follow up. Lastly he did't pick my call too. Finally i had missed my bus from bhubaneswar to baripada. I had to suffer a lot. I have all call recording between me and driver. Cab details - white swift dezire, no - 0061, booking time was 10 pm and drive mobile no -...

I called a cab on 3rd Oct at 7.15 am but the driver who called and told me that he will take fifteen minutes to reach, called up again after 5 min to say that he cannot make it because the location is too far. I just said ok, although it was very difficult. After that when I took a cab again the next morning, I was charged Rs 80 for cancelling a ride. I DID NOT CANCEL, the driver did. So why was I charged?
Also the cab driver of that...

Dear Uber,

I am extremely happy for providing good service at our door step. I am happy to say that I have used ur services even at Trivandrum recently. But I have faced some problem with payments as some drivers have collected cash and the same is not reflecting in your app on my mobile which resulting double rate for the rides used.

The following are the two rides on which I have made double payment on my...

I am in chennai and i was charged a cancellation fee on tuesday evening (04/10/2106) which was cancelled by my driver even before reaching the pick up location. He was at velacherry and my pick up location was sp infocity, perungudi as these two locations are not closer.
He cancelled my trip from velacherry due to long distance.
Now i was charged 50rupees extra for that driver's cancellation on my thursday morning trip (06/10/2016)...

Uber driver satapata mobile no [protected] picked me up from mahim cadell road. My application showed rs.199/ to final destination.
On reaching his application showed rs.259 /- i told him his application is showing incorrect details. He told me call uber.

I paid him - later when i sat on the desk saw that his destination showed dharavi to andheri. Which couldnt be. He had picked me up from mahim cadell road in 2 mins....

Hi,
This instance took place some 10 days back. I had a flight to catch at 9:30 so i booked an uber at 6 from my office to airport which is 30km distance.

1st uber :
The first cab i booked, the driver asked me to to wait for 10 minutes and after 15 minutes when i called, he said he is coming and then later he just ended the trip himself (Cash which he must have handled himself).

2nd uber :
Then...

I, arava siva prasad, architect from hyderabad t. S.,
These days i am regularly travelling by your uber service by uber_pool. On 2nd oct at nearly 3.47pm i had booked an uber_pool from attapur to ntr nagar. The driver by name mr. Telugu. Narasimha came and took me at the pin located at "wifi bar & restaurant". He took me to the destination "ntr nagar". I got a pre_indication of fare rs. 161.18. But after reaching the destination he...