Uber India Complaints & Reviews

Sir this complaint is regarding uber company and a customer . I tried very hard to contact uber company but I haven’t got any positive reply. So I am asking you to kindly help me in this matter. The details of the incident are as follows:- a customer with mobile no[protected] named suhani misbehaved with me, she called me at a particular location and abused uber company and driver and used vulgar language for them . I didnt knew the motive behand it and I thought that the person was from the company so I went there . She also threatened me that if i would complain about her than she would give me a severe punishment. And she spoke ill words about me .Kindly block this customer so that he does not abuse anyone again. So I request you to kindly take this matter seriously as it is for the sake of protection of other customers . I tried to contact uber but in vain. My no is [protected] So if you have any enquiries then you can contact me regarding it . Kindly do it as early as possible . I hope that you will listen to my request and resolve the matter as early as possible . I hope that you have understood what i wanted to convey to you . i shall be highly thankful to you.
Thanking you
Yours faithfully
Gurpiar

address:
sec-36
h/no 560B
chandigarh

mob no:-
[protected]
Sir this complaint is regarding uber company and a customer . I tried very hard to contact uber company but I haven’t got any positive reply. So I am asking you to kindly help me in this matter. The details of the incident are as follows:- a customer with mobile no[protected] named suhani misbehaved with me, she called me at a particular location and abused uber company and driver and used vulgar language for them . I didnt knew the motive behand it and I thought that the person was from the company so I went there . She also threatened me that if i would complain about her than she would give me a severe punishment. And she spoke ill words about me .Kindly block this customer so that he does not abuse anyone again. So I request you to kindly take this matter seriously as it is for the sake of protection of other customers . I tried to contact uber but in vain. My no is [protected] So if you have any enquiries then you can contact me regarding it . Kindly do it as early as possible . I hope that you will listen to my request and resolve the matter as early as possible . I hope that you have understood what i wanted to convey to you . i shall be highly thankful to you.
Thanking you
Yours faithfully
Gurpiar

address:
sec-36
h/no 560B
chandigarh

mob no:-
[protected]
Sir this complaint is regarding uber company and a customer . I tried very hard to contact uber company but I haven’t got any positive reply. So I am asking you to kindly help me in this matter. The details of the incident are as follows:- a customer with mobile no[protected] named suhani misbehaved with me, she called me at a particular location and abused uber company and driver and used vulgar language for them . I didnt knew the motive behand it and I thought that the person was from the company so I went there . She also threatened me that if i would complain about her than she would give me a severe punishment. And she spoke ill words about me .Kindly block this customer so that he does not abuse anyone again. So I request you to kindly take this matter seriously as it is for the sake of protection of other customers . I tried to contact uber but in vain. My no is [protected] So if you have any enquiries then you can contact me regarding it . Kindly do it as early as possible . I hope that you will listen to my request and resolve the matter as early as possible . I hope that you have understood what i wanted to convey to you . i shall be highly thankful to you.
Thanking you
Yours faithfully
Gurpiar

address:
sec-36
h/no 560B
chandigarh

mob no:-
[protected]
Sir this complaint is regarding uber company and a customer . I tried very hard to contact uber company but I haven’t got any positive reply. So I am asking you to kindly help me in this matter. The details of the incident are as follows:- a customer with mobile no[protected] named suhani misbehaved with me, she called me at a particular location and abused uber company and driver and used vulgar language for them . I didnt knew the motive behand it and I thought that the person was from the company so I went there . She also threatened me that if i would complain about her than she would give me a severe punishment. And she spoke ill words about me .Kindly block this customer so that he does not abuse anyone again. So I request you to kindly take this matter seriously as it is for the sake of protection of other customers . I tried to contact uber but in vain. My no is [protected] So if you have any enquiries then you can contact me regarding it . Kindly do it as early as possible . I hope that you will listen to my request and resolve the matter as early as possible . I hope that you have understood what i wanted to convey to you . i shall be highly thankful to you.
Thanking you
Yours faithfully
Gurpiar

address:
sec-36
h/no 560B
chandigarh

mob no:-
[protected]

Hi,

I had booked uber today for office drop.The Driver RAJU([protected]) Ahmedabad Region refused to enter my society just because he had to make an entry at the main gate.I am pregnant and told him several times that i can't walk till the gate and also that i am getting late for work.He did not listen and asked me to cancel the booking.Since i had an important meeting to attend at work i had book another car (although i got late for the meeting).
I Book uber on daily basis and all other drivers o[censored]BER as well as other cab provider companies never refuse to enter the society.

The Drivers's behavior today was highly unprofessional and irritating.Also, i missed few important discussions at office just because of a lame excuse of a lame driver.

Moreover why should i pay cancellation charges when the driver himself refused to his duty.

I want my money (cancellation charge) to be refunded and also action to be taken against such drivers with proof.

I took a ubergo cab from uppal (Hyderabad) to nizampet (Hyderabad). The distance is around 30 kms. Over an above the normal charges of base price, time charges and distance charges, uber has charged me for distance surcharge. This distance surcharge is not mentioned while booking the cab and definition of the distance surcharge as per the uber website is toll charges and airport charges.. However when i escalated the issue, they told me that extra charges after 16 km... And each km they have charged rs.18 for a ubergo...
My total charges is 422.33 and out of which distance surcharge is 101.. Which is around 24% of overall charge...
When i wrote to them... There response is that a normal way uber works...

This is rushang shah have to complain that I have booked uber cab on saturday dated 2th april, 2016 at around 7.20 pm from ctm express highway ahmedabad uber cab accepted my trip after accepted the phone came from driver side name raju after five minutes the driver rejected my trip eventhough I talked with him about my location but driver rejected my trip without finding me and as per uber noms I have charged 40 rs but actually trip was cancelled my driver so why I am charged I want trip so it was totally disgusting policy o[censored]ber cab and never suggest anyone to ride on it

I was trying to download uber taxi service in my mobile phone to book taxi for my wife for a trip next day. By mistake i confirmed the taxi and he called my wife. When she said that it was for the next day the taxi driver with the mobile number 0091-[protected] used abusive languages to my wife and threatened her. He misbehaved by saying unwanted words to her. I dont know his name but this is his number

I am going to consumer court and i will file a case against uber today we booked a taxi and your driver didn, t knew any routes and he abused me and my mother and said us to get out of taxi and in another trip the fare was of rs50 and your driver blackmailed us and charged rs130 i will sue uber for this kindly send me your contact number uber i[censored] want me not to go to the consumer court

I used an Uber cab this morning (1st April 2016) from Aerocity to DLF Square in Gurgaon. The driver named Parikshan cab no. 2919 cheated me by charging me twice on Paytm and took cash from me. On reaching the destination, Paytm was slow and did not show up, so he asked me cash and I paid him. Later I found the payment on Paytm went through. Will never use Uber again !

I booked a cab using Uberpool at 10.43 am on 30/03/2016, which showed Rs.125.30 as fare to be paid . While the app was constantly showing 2-3 minutes of arriving time, the cab came at around 11.00 am. After the trip had handed, my phone showed fare to be paid is Rs.125.30 and I got the receipt via email for the same. But driver's device showed the fare of Rs.223. I had to pay extra on trip which highly disappointed me, despite being a daily commuter using Uber. This was the third incident of this nature. I want this issue to be resolved real quick otherwise I will have to take legal action against Uber.

Hello folks,

Lots of people don't complain but the matter of fact is that uber is just been cheating with their promotional code. They give the promotional code and the time you complete your travel, the promotional code is not valid and you have to pay the full money.

Today before i started my ride, i had a talk with uber guys on [protected]@uber.com and got confirmed whether my ride would be free till rs. 150 or not. They confirmed me and also confirmed me that your coupon is valid.

But when i completed i had to pay the full amount and they then said me that coupon was not valid.

Bull, if the coupon was not valid how could your system take it and even how could their team confirm it.

They are just making people ride and pay full..

This is purely crap and they are scamming people.

Uber is a big time scammer.

Today at 9:29 AM I have booked Uber and my booking was confirmed with driver BIPIN. The driver did not call us. We had to call the driver twice and asked to come to near by nodal point. At 9:45 Am we went to the nodal point as Uber app was showing 2 minutes waiting time. From 9:45 AM we waited till 10:10 AM, but the driver did not come and uber app was constantly showing 1 minutes waiting time. We called the driver 5-6 times from two different numbers, but neither he picked up the phone nor he called us back. We tried to find the car in 2 minutes walking distance, but couldn't find any car. I had to cancel the trip and Uber charged Rs 60 from my paytm account.
This is the fourth time I have faced issues with Uber service. Today's incident was nothing but a harassment to me. I am an expected mother and because of the Uber driver's unprofessionalism I had to stand on road for 30 minutes in this summer, both I and my husband is late for office. And I have paid for my own harassment! The most suprising thing is that the driver BIPIN has a rating of 4.4!
I have faced misbehavior from uber drivers and false deduction of amount in past also. Such bad service, harassment and fraudulent act is not expected from Uber. They had to clarify me how they recruit such unprofessional drivers and why they do not seek for any clarification from the customer before deducting a false amount from customer's account! Why the customers who avail Uber almost everyday has to face such harassment?

Complaint about the driver name mr. Rajesh, car no..Suzuki swift dzire (Wb04g6518).
He took extra rs.150/- (Insteed of rs.232 taken rs.382 refer my last travel in undersigned uber account) during payment and after half hour i called driver after checking my receipt and in conversation he misbehave then i inform him i will complain against you and i (We/my family member) will be never use uber service due to wrong and cheater person like you.
And finally he forcefully returned back in my home address and returned the above 150/-. But such unpeaceful/untollarable activity is not acceptable to customer.
Please change the driver or train them properly how to deal with the customers.

Uber suspended my account. I wasn't notified about it.
I couldn't book any rides. I had a free ride in my account too.
And now I can't even sign into my account.
I reached out to uber by email and all I was told is that my account has been suspended and that it will remain suspended for the time being. I wasn't given any time information at all.
I emailed them again asking why I was suspended.i still haven't recieved a reason for being suspended. I haven't got any reply to my email to them yet.

On 24th march, I traveled in UBER cab. As I do not have any amount in my paytm cash. I choose payment with Cash.

Driver showed me the amount when the ride was over, it was Rs. 196. Later when I checked in my account it was Rs. 136.


More over, I had Rs. 150 free referral ride. I used uber 2 times in a row, don't know when this code gonna work.

Seems like they got new ways to make money !!!

Driver refuse to come to destination for pick up and excepted custmer to reach him. Location was put west patel nagar for pick u and he did not bother to call and check address. When i called he was rude and telling that i cannot come and look for location i should reach him. I had cancelled the cab as this is not acceptable and best is i have been charged for cancellation.

Hi,
On 23rd march 2016, i booked a uber cab at 2:58 am for airport, and the app was saying the driver will reach in 6min. I called the driver for the road to follow and reach my house but he didn't follow the path and also he told that he does not know the road also. He reached my flat around 3:22am.
Without delay i came down to board the car but the driver was not the one whose picture was there in the uber profile. He told me that he does not any road. With in 200mtr the tyre of the vehicle was punctured. And he told that he cannot go. It took at max 30minute to reach the airport.
After that incident i book a ola cab and reached the airport 5minute late because of which i couldn't board the flight and have to pay extra rs2880 to board another flat. I strongly ask uber to bear that cost but uber is not responding over the mail to me.
On march8th when i was travelling from airport to my flat, due to some technical problem o[censored]ber money was not deducted from my account but i sent an explicit mail to uber to deduct the money. If i am honest to pay the bill, than in this case why uber is not responding and accepting their fault and bear the cost.
My ask is
1 suspend that driver because he was not driving, he gave his car to some one else. Its a security problem of customer.
2 he should bear the cost of flight

Uber cab service is pathetic in India & you'll feel cheated everytime you travel with them. They will charge cancellation fee of Rs. 80 everytime the booking is cancelled by the cab driver due to his own reasons. Their so called promo codes never work and after paying the driver you have to lodge a written complain through your mail id or Uber app to resolve the issues and this normally takes between 24-72 hours to get resolved. Uber will refund the money and credit it in your uber account, so to use that you again have to book a cab. This is how uber forcefully tries to retain their customers.
The drivers are unprofessional. Customer support too is very poor in India. Their app is not up to the mark and multiple issues arise during payment.

Hi Team,

12:49PM i have booked Uber from Devarbisenahalli to Global Village tech park.
Drive Name is Nagesh and Cab number is KA41B5242. He canceled CAB himself and said, I am not well so not able to come to Global village, it is too far from Devarbisanahalli. But 50rs Cancelation charges has been applied for us.
Can you please help us with taking action on him.

Thanks & regards,
Shiva.

I had travelled on uber pool (Bangalore from Vibhutipura to Vasanth nagar) where it showed a fare of Rs. 226.85. But as i had my UBER credits with me so i should not pay a single rupee to the driver.After completing my ride i got massage as '' your fare was zero'' on the Uber app. But The driver charged Rs. 386 showing in his mobile that fare. . Details:
date : 21.03.2016
time : 9.29 am
driver Devaraj.

So i need the Refund of my money which i paid to the driver that is Rs386.

I already sent 3 Emails to the "[protected]@uber.com".But still I did not see any response/Reply from the Support team o[censored]ber.

Hello Uber i have a complaint for driver i dont know his name but the way he talked was totally embarrasing he talkled lIke (tum gnwar ho kya tum pdhe likhe nhi ho kya tumse jyada mai pdha likha hun and isi beech raste me utar dunga kya kr loge), firstly he reached at my location for pick up but even he did not call me and then i said him to i want to go at that but with different way then he start trying to say this cant be possible and other things seriously guyzz this is totally embarrasing.
Vehicle no. - HR 55 X 0502
Cab driver no.- [protected]

Earlier, when I started using UBER, i never had any complaints regarding their response nor time. But for past 1 month, they acted carelessly, they didn't even contact me, I had to contact them, still from their location to my location it just takes hardly 5 mins. but UBER takes 20 mins and extra and they don't arrive on the given location we have to go to search for them. And we feel harassed. Try to provide better service to the client and try to be competent.