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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 287

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S
Shivu b.j
from Mumbai, Maharashtra
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Driver canceled the trip and he charged for the same.

Address:560059

Hi Team,

12:49PM i have booked Uber from Devarbisenahalli to Global Village tech park.
Drive Name is Nagesh and Cab number is KA41B5242. He canceled CAB himself and said, I am not well so not able to come to Global village, it is too far from Devarbisanahalli. But 50rs Cancelation charges has been applied for us.
Can you please help us with taking action on him.

Thanks & regards,
Shiva....
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D
DsureshD
from Delhi, Delhi
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I was charged wrongly

Address:560037

I had travelled on uber pool (Bangalore from Vibhutipura to Vasanth nagar) where it showed a fare of Rs. 226.85. But as i had my UBER credits with me so i should not pay a single rupee to the driver.After completing my ride i got massage as '' your fare was zero'' on the Uber app. But The driver charged Rs. 386 showing in his mobile that fare. . Details:
date : 21.03.2016
time : 9.29 am
driver Devaraj.

So...
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Address:Gurgaon, Haryana, 122006
Website:Hello Uber i have a complaint for driver i dont know his name but the way he talked was totally emba

Hello Uber i have a complaint for driver i dont know his name but the way he talked was totally embarrasing he talkled lIke (tum gnwar ho kya tum pdhe likhe nhi ho kya tumse jyada mai pdha likha hun and isi beech raste me utar dunga kya kr loge), firstly he reached at my location for pick up but even he did not call me and then i said him to i want to go at that but with different way then he start trying to say this cant be possible and...
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Z
Zarina Zarreen
from Jalpaiguri, West Bengal
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No response, late arrival and no cooperation from your side like before.

Address:Kolkata, West Bengal, 700016
Website:Uber

Earlier, when I started using UBER, i never had any complaints regarding their response nor time. But for past 1 month, they acted carelessly, they didn't even contact me, I had to contact them, still from their location to my location it just takes hardly 5 mins. but UBER takes 20 mins and extra and they don't arrive on the given location we have to go to search for them. And we feel harassed. Try to provide better service to the client...
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S
sanke35
from Delhi, Delhi
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No assistance from uber in returning my parcel.

Address:380008

I have shifted from Mumbai to Ahmedabad on 02.03.2016 and was in Lemon tree hotel Navarangpura, I hired Uber to move from Hotel to move to a rented House, Safal Parishkaar-I, Khokara Circle, on 06.03.2016. I forgot my parcel (Woodland shoes) in the cab.

I realised in half an hour and called up the driver so that he can return my parcel. He confirmed that the parcel is in his car. I requested him to deliver the same to me. He...
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L
lali158
from Mumbai, Maharashtra
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Uber charged twice the actual amount

I travelled in Bengaluru from Mahadevapuram to Chickpet on19th March 2016 morning. The fare came out as Rs.344. The driver told me that I will have to pay in cash as the Uber screen told "Collect the cash". I paid the cash and got down from the car.
After one hour, when I opened the Uber app again to book the cab for returning, I noticed that the amount in Paytm wallet has also gone down by Rs. 344.

I called up the driver....
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M
mutthurajdn
from Mangalore, Karnataka
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Charged incorrectly

Address:560022

I had first time free ride in uber taxi. After completing my free ride i got massage as '' your fare was zero''. But the taxi driver forced to give Rs110 as fare charge.
Details of the Taxi is as follows
Vehicle Name: Maruthi swiftz dzire
Vehicle No: KA 03 AD 0360
Driver Name: Lokesh...
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H
Hanumanlu Gangone
from Chennai, Tamil Nadu
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Uber is looting commuters in the guise of surge charges.

Uber is looting the commuters
In the guise of “ surge ” charges

Uber is looting the commuters by charging exorbitantly and irrationally in the guise of “surge” charges. On the afternoon of 15th march 2016 at 03-38 pm, i have travelled from new bhoiguda to somajiguda. In the guise of “surge” charge, uber has charged me an amount of rs. 312 for travelling a distance of just 10.61 kilo metres that is @ rs....
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A
agarwal@himanshu
from Delhi, Delhi
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Wrong deduction from my paytm wallet

Address:110092

This email is regarding deduction of money amounting to Rs.190 from my Paytm account. All though it was a free ride on uber cab. The ride was from Laxminagar to New Delhi Railway Station on 9th march 2016 around 11:45 AM. I have sent my complain to UBER and they are saying that it is deducted because i have violated there some term of service. When i further asked them how i violated there Term of Services they are not replying me. I can't...
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R
rishi1602
from Shimoga, Karnataka
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Lost my free ride after cancellation of ride

Address:560068

Hello
This is a complain regarding the lost of my free ride. I have a book a ride from the email ID fm.[protected]@gmail.com
Mobile no- [protected] but due to some personal problem I have to cancel the ride and also it got deducted my free ride. I am really not satisfied with this kind of issue please solve and give my free ride back. So that I can get a ride as I have emergency to go airport by 6 in the morning.
Thanks &...
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N
Nitin Varughese
from Mumbai, Maharashtra
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Unprofessional driver

I had booked this ride to the airport for a flight at 6am. The driver was not even ready to wait outside my building for even 10 minutes saying "Morning mein hume duty karne do" meaning its morning let us do our duty. He was very rude.
On reaching madahalli flyover I told him to take a shorter route which also had less traffic. He said he cannot take that since it does not fetch him enough money. He said the other route has toll and...
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S
sonu bhandari
from Mumbai, Maharashtra
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Fraud company with fake free rides

Address:560017
Website:www.uber.com

Dear Sir,
i have a free rides of Rs 250 which was valid till 27 Feb 2016. when i checked this on 27 morning its shows valid till midnight, even i got a message in my email that your's free ride will expires midnight but on the same evening when i was trying to book a cab that time i found that free rides was not available. When i contacted to uber Customer care regarding the same issue, they told me its already expired on 25 Feb...
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P
pratik7887
from Mumbai, Maharashtra
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Account deactivated without reason.

Address:411028
Website:Uber.com

I registered uber for first time, and when I tried to book cab for first time. Suddenly my account got disabled. I sent mail to uber support regarding this issue and got reply that I am using multiple uber accounts that's why my account disabled. If I registered first time, How can I maintain multiple accounts?
I don't know from where uber collects such wrong information. My email I'd is [protected]@gmail.com

I...
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Address:Gurgaon, Haryana, 122016
Website:www.uber.com

Why are only Uber drivers so ruthless? And to the top of that Uber customer care or support doesn't do anything to support
their customers in such situations!

This happened to me on Saturday night.
I, with my parents, took a Uber at 12:20 AM from Gautam Nagar Delhi to Sector 21, Gurgaon. First of all, the driver was driving so slowly so that he can make some like 20 or 30 rupees extra. At Delhi-Jaipur highway,...
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P
prerna lakeshri
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Charges applied to me are wrong

Address:400610
Website:uber

The driver did not pick me from the pick up point i had selected. made me walk long distance.
i was charged for airport parking but the driver did not enter parking and to avoid those charges picked us from different location, no receipt of this payment was presented to us.
The driver also bypassed toll between thane and mumbai by giving some reference but we were charged the toll amount as well....
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R
Riyaz Ruthless
from Meerut, Uttar Pradesh
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Extra charge

Address:New Delhi, Delhi, 110067
Website:Uber.com

On 9th of march i took uber cab from noida sec 62 till munirka jnu.After reching i was going to make payment from payTM but the driver said he cannot so i paid him cash Rs736 and once i rech home even mai money from payTM was taken away and till date i am not gettin the refund. I want it back. Very disappointed with the service....
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Address:Bangalore, Karnataka, 560032
Website:www.uber.com

2 incidents on a same day . The first time, in my Email i received the payable amount as Rs 0/-, whereas in the drivers mobile it showed Rs 150/-
In the 2nd incident, I never boarded the Cab, but the driver started the journey and ended it, without even picking the call and replying .
Both the times, I went through a loss.
I have Attached the screenshots of both the riders which are in Bangalore, who cheated...
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J
Joykumar Khundrakpam
from Kolkata, West Bengal
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Double charging of fare

Address:781001
Website:uber.com

I just took a ride from Bhangagarh to airport (12 March, 2016), Guwahati. Being just my 2nd ride (the 1st being a promo free ride), I realized later that the fare has been deducted from my paytm wallet apart room me paying him cash as well. Driver was Sanjiv; cab no. AS01GC6198. Kindly refund my paytm wallet amount or make necessary arrangements....
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C
Coolstevenjack
from Meerut, Uttar Pradesh
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Money deducted without sending cab

Address:New Delhi, Delhi, 110025
Website:Uber delhi

On Friday at 12:05 in the night I booked uber cab to made my way to office. They didn't send me the cab and also they deduct around Rs150 and they still didn't pay back to me....
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S
Shraddha Mahawar
from Bengaluru, Karnataka
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Discrepancy in fare.

Address:560037
Website:www.uber.com

Hi,

I took UberPool on 4th March 2016 at 5.29 PM with decided fare of Rs.67.97/- . When the ride ended, Driver(Mr. Vasanth)'s screen showed trip total as Rs. 176/-. He made me pay Rs. 176/- despite of me telling him it was UberPool and I am only supposed to pay Rs. 67.97/-.

The same thing happened again on 6th March 2016, when I booked an UberPool at 7.51 PM with decided fare of Rs. 65.38/-. And the driver(Mohiddi)'s...
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