In my today's intercity trip (6Feb) form Haryana to UP, the driver charged 240 rupees extra in name of taxes. Except of legitimate taxes which I have knowledge of, as I often travell that way. Let me explain;
The toll tax which is approx 85-90 rupees with fastag, he charged 150 rupees for it and, he had fastag, So for toll tax, he charged 60 rupees extra.
Then, State tax, we have to pay 150 rupees of State tax from Haryana to UP, that was fine, but he added State tax of Harayana as well of 150 rupees, which we were not to pay, as the car was of Haryana only and going to UP. So, there is no sense in paying 150 rupees of Haryana tax, which we paid extra. And, he charged some 30 rupees in name of 'Expressway Tax' which does not exist. I know that, there nothing like that, but he charged it. I was asking him the proof for, Haryana State Tax and That Express Way Tax, then he became a bit angry saying that, this is final charge and you have to pay it, also stating to do it faster as he got some other ride.
I don't want to fight him on road and he was also not going to negotiate or even talk, he was in a hurry and was disrespectful at that. But I am complaining about it, as it is very unfair for a customer also creating negative mindset for uber drivers. You, should take proper steps, regarding developing an integrated system for tax calculation, and show it directly in sum of ride, not separately, as driver use this loop hole in this system and, demand extra money which directly goes to their pocket without your knowledge. You can earn a greater revenue from intercity trips and retain customers. Also, I demand my 240 rupees back with atleast 3% interest p.m on basis of Time you take to solve this, and 5000 rupees for giving mental stress to customer.
Thank you
