Uber India Complaints & Reviews

The ride was booked on[protected] for an emergency hospital visit. The driver reached the pickup point and we asked him to come inside the gate. Inspite of him knowing that it was a hospital case, he simply canceled the ride there. We had to book another one.

Uber driver ran over a dog eventhough he saw him.
i even showed the stop sign from hand but he didn't stop and after that he did not even check on the dog
luckily the dog is alive but he ran on his stomach and injured his leg

I recently had a surgery on my scalp and got sutures. which got infected. i booked a cab from my doctor’s clinic and the cab driver denied ac service which was much needed to avoid further contamination of my already infected wound. even after several requests.

I booked uber ride.. they, asked for extra charge and after I denied, they said abusive words

I took a Uber Cab on 14th Feb 2021 and made payment. I have bank statement and Google pay statement. I wrote several mail to customer care but nothing happened.

Driver Mahendra
Vehicle no MH03BT1539
Travel for vashi Gaodevi, maharashtra
Paid Rs251 to driver in cash
But Uber app shows pending
Why uber India fool customer
They immediately reset same pending amount

Yesterday night I booked Uber. Driver mid way stopped cab & snatched my mobile phone & fight with me n broken my hand. Driver name is salman & car number is DL1RTA7501.
Kindly take action against him n return my mobile.
He is dangerous man and not good to leave him in society

Worst experience
At 2019 I had a uber account and uninstalled it today 26.01.2022 again i installed and came from egmore to my home the rate card showed 382 when driver dropped me in my destination he said i have to pay 382 + 366(extra for outstanding amout) and i tried to find the transation since 2019 i dont have outstanding amount.

On the Republic day Citizen of India is cheated by Uber company.

Jai Hind🇮🇳

Driver refused as he is at far location and not picking up. We asked driver only to cancel. We almost waited for 30mins but driver not willing for pickup. He is not cancelling and asked me to cancel.

I told i wont cancel as cancellation charges comes to me. But again i called and asked driver to cancel this time driver1 cancelled and soon driver2 is connected as sequential pickup.

We waited for long time and choose some auto which is out o[censored]ber or ola. Again am asked to cancel and getting cancellation charges for uber guys mistake.

Uber which was introduced in Kolkata few years back as premium Taxi Service has presently turned up into a most poorly administered service provider.
Today also, as happened many times in past as well, the driver called and asked question about my destination/ my mode of payment and after getting aware of the destination/ mode of payment cancelled the Trip. I fail to understand when I already informed Uber about my destination/ mode of payment, why the driver be allowed to raise such question to me and then after getting aware, he be allowed to cancel the trip. Either the driver should not be allowed to question the passenger such question or if he be so allowed to raise such question, he should be debarred from cancelling the trip after getting aware of such information.
I had to wait for almost 15 minutes for the vehicle because of two cancellations by driver, initially the waiting period was just 4 minutes.
I suffered loss of time, loss of peace and a lot.
Why should not be compensated by Uber for such subjective loss.

While a Booked an uber cab the cost was 358 and when I the trip was completed they charged me 438, so I want my 80 should be paid back

I had booked Uber package delivery service on 18 January 2022. The driver has picked up the goods amounting to INR 12, 000 from the location but did not deliver the goods to me. The driver has stolen the goods and has switched off his phone. Uber India has 0 reliability and it is impossible to reach them as they don't have any number and they provide general replies on email. Highly disappointed with Uber. Please do not book this service.

He will only take only 2 person as we were 3 and in asking why he said we only take 2 person and 3rd person is not allowed so we asked him to cancel the ride if he is not willing to take us then he said u cancel the ride I will not cancel and on asking him how is this possible he said ask to the supervisor Mr. Pawan standing on side of the car wearing a Uber jacket and asking him and telling him that yesterday only we were travelling then there was no such kind of rule then he started abusing us and started physical fighting and saying u will not be able to reach home we will kill u people and no body will get to know and when more people tried to stop him then he started telling all the drivers no one will take them and anyone who will take them will never drive in Uber again. This seems that Uber is hiring criminals.
We have video footage of the incident. Can be provided if needed. We will send you the link after passing on social media.
Thanks

When i booked cab from delhi airport terminal 1, it showed fare of 423 to kashmiri gate. But when the trip was completed, fare came 913. How is this possible as the route was normal and without traffic. Kindly refund the difference amount.
Uber mob no- [protected].
Pick up and drop off location were also different on bill.

I was sending a package through uber connect on 13/1/22 and it was send on 7:49 in the evening and it was supposed to reach the destination on 8:15-8:20. But it didn't reach the destination and the driver showed the the trip was completed. We've been trying to call the driver and mail uber but no actions were taken whatsoever. Please look into the matter as soon as possible.
Thank you.

Name of the driver: Shibu
Bike model: Suzuki

Many times Uber cab drivers are not switching on the AC even after request saying that AC is not working or on the pretex that not economically feasible for them. Most of the times it is happening nowadays in Hyderabad

My mobile number [protected]
I took outstation ride vrindavan to delhi, driver said toll will be xtra will show charges in mobile after ride I said ok, after ride he was showing 2 toll mesgs of 100 each on what’s app mesg send by his friend, n saying my other 200 + 200govt tax nonsense total 600 for toll final amount 2580, my Uber app is showing 1878, after lot of arguments he started souting n trying to hit me ppl around me come to protect den in shame I gave him 2300 n left
It’s more den 15 days I havent get any response from Uber,
My request only is that kind of driver should be throw away from job

I have been charged 504 rs for travelling 7 kms
I.e from GH-14, Paschim Vihar to Sagarpur in 18 mins ride.

Date of ride - 24th Dec 2021 -8 Am
After having consecutive conversations with the customer support, they gave me a 5 Rs refund in the trip amount!!

Still i have been cheated an charged 70 rs/km. Which I believe is totally unacceptable!!

The deduction of an amount of 884 rupees was done by Uber India on the 8th of January 2022, for a trip that happened on 30th August 2021. When I made sure to inform via their application with my e-statement instead of confirming anything, I got an email from them saying this is months old and that is why this grievance cannot be looked into.
As they don’t have any proper means to be contacted, I had to used Facebook and message them. They said they would reply and gave me a reply saying the issue will be resolved on the app. I tried explaining the situation but yet there was nothing but automated messages.
At the moment, they still haven’t confirmed with the driver but have closed the complaint chat without any valid solution or reply.

Mu recent booking on uber driver refused to accept online payment and gone but i got charged without taking the ride