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Uber India Complaints & Reviews

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Updated: Jun 26, 2026
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Uber India reviews & complaints page 33

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A
Afsari Banu
Jan 4, 2022
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The driver charged extra cash. And didn't repay me the money even after the trip fare was adjusted. I would like a refund immediately the trip initially showed 282 but the driver charged 383, he charged rs.100 extra
Jan 04, 2022
Updated by Afsari Banu
The driver charged extra cash. And didn't repay me the money even after the trip fare was adjusted. I would like a refund immediately the trip initially showed 282 but the driver charged 383, he charged rs.100 extra
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    A
    abhishekparashar03
    Jan 2, 2022
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    This is regarding trip dated 2-1-2022. I paid full fare around Rs 574 which was due in cash to the driver. But app is showing I paid less to him. Kindly help. This is very disappointing from uber. There is no call support. Share if any
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      Yogi007d
      Jan 1, 2022
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      On 28 Dec 21 1400 hrs, I booked uber auto Bajaj RE Maxima from Chennai Central to VGP Marine Kingdom. My default payment mode was selected as Amazon Pay wallet. After completion of trip the amount 300.82 deducted from my wallet but the driver asked for cash 300 rs stating he did not received online payment from uber. I showed him my transactions details but he refused to accept. He insisted me to contact customer care. I tried the same thorough phone and email but uber was unreachable. I submitted feedback stating same through uber app but uber did not contact me till day. The driver started shouting and insisted on cash payment. As I was with my family and on vacation to Chennai first time. The driver was speaking in Tamil language and I was not able to understand him. I have him 300 through phone pay. The screenshot of same is attached. I want 300 refund from uber for the trip.
      Jan 01, 2022
      Updated by Yogi007d
      My uber account details are-
      Registered mobile number- [protected]
      Name- Yogesh Kumar
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        P
        Pooja Shibu
        Dec 31, 2021
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        On 28th December we booked a cab on cash trip, where we can pay driver by cash or UPI payment or payment or any mode. We have done cash payment. But driver has not confirmed the receipt. Now Uber is asking us to pay once again. We tried to register complaint but there is no such options in Uber. They don't have proper support system which they should have 24x7 as it involves the security of customers. After trying for three days we finally could manage to do chatting with their customer care, but they are asking us to pay once again instead of checking with their driver if he has received money. This is cheating of customers. Why we should pay twice. We have the Google pay details with us . Uber is not even asking for any proof of payment from us. They are asking us to make one more payment. This is looting of customers.
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          R
          Ritu Rani teacher
          Dec 31, 2021
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          Driver name- Sahid
          Vehicle number - HR55AH7892
          Customer didn't pay Rs 47 to uber auto driver.
          Pick up address - sector -57 Rail vihar gurugram
          Drop @ sector -57, Gurugram
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            G
            Garg Deepika 1987
            from New Delhi, Delhi
            Dec 29, 2021
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            Uber driver me ashish auto no dl 7354 take another passanger in front of me n cancel my ride I was waiting him 10 min..kindly look into this matter n also take penality by him
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              I
              isha kaur01
              from New Delhi, Delhi
              Dec 29, 2021
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              Resolved

              I booked my trip with Uber and it was showing a fare of 253 while booking but when the trip got completed they charged me Rs.426 which is almost double than what was there during booked. While traveling there was no traffic route was also same and still fare was shooked up. I request you to help me get my extra fare charged back from Uber.
              Dec 30, 2021
              Complaint marked as Resolved 
              Company helped me by paying the extra fare amount back
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                S
                somanshshahi
                from New Delhi, Delhi
                Dec 29, 2021
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                Address: Gurgaon

                My Wife took a ride from her office to home on 28th Dec 2021. The Auto driver did not drop her to the destination. The driver demanded for cash payment and she asked to stop by an ATM to withdraw cash. The driver took the cash and intentionally ended the trip before one km of final drop destination and ran over his wheels on her feet. Because of this accident she felt down in the mud and her phone screen broke. When we asked UBER safety team to look into it, they are sending pre written messages and not to compensate for the product damage. It is been more than 15 hours none of these UBER safety team people called us back. Now Samsung is charging approx. 13 K to replace the screen. I didn't expect this kind of response from a global company.
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                  N
                  NARENDRA MATANGE
                  from Chennai, Tamil Nadu
                  Dec 27, 2021
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                  Of late, it has been observed (observed both at Chandigarh and in Mumbai) that a driver initially accepts a ride BUT THEN immediately makes a phone call and inquires about the DESTINATION; if its not of their interest, they simply CANCEL THE RIDE!! THAT DEFEATS THE VERY PURPOSE FOR WHICH COMMUTERS USE UBER!!
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                    S
                    Singh, chandan
                    from Delhi, Delhi
                    Dec 27, 2021
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                    I took one right on 25th December and the fair was around 111 for which I already paid 536 instead of 111 only because of of the bill was generated 536 including 425 pending from last 3 years, I paid totally 536 in cash to the driver now I am concerned about 425 pending that amount was already paid in 2018 through my wallet 370 and rest 75 in cash that I have been requesting to reverse 425 back to my wallet.
                    After raising the concern got 150 balance in my wallet instead of 425 that I paid extra.
                    Again on next day 27th December Second incidents happened the same 150 deducted from my wallet and still showing 248 due for my last trip where I had already paid 536 in cash I don't understand why it's happening with uber. I have been charged 425 twice first I paid on 25th unnecessary again it has been charged and showing due in my wallet and app.
                    I have been complaining since 25th did not get any resolution only one time I had received 150 in my wallet against 425 it was again detected and sowing in pending for my last trip.
                    Please reverse my balance 425 in wallet and keep every payment green/paid which have already been paid if you want can connect with driver as well if not please provide me the way how can I escalate the issue to the next level or the upper level as it's a worst experience for me ever. Otherwise I will have to escalate/spread this issue to the social media and can fight for it. In case of any clarification can call me on [protected].
                    Dec 27, 2021
                    Updated by Singh, chandan
                    I took one right on 25th December and the fair was around 111 for which I already paid 536 instead of 111 only because of of the bill was generated 536 including 425 pending from last 3 years, I paid totally 536 in cash to the driver now I am concerned about 425 pending that amount was already paid in 2018 through my wallet 370 and rest 75 in cash that I have been requesting to reverse 425 back to my wallet.
                    After raising the concern got 150 balance in my wallet instead of 425 that I paid extra.
                    Again on next day 27th December Second incidents happened the same 150 deducted from my wallet and still showing 248 due for my last trip where I had already paid 536 in cash I don't understand why it's happening with uber. I have been charged 425 twice first I paid on 25th unnecessary again it has been charged and showing due in my wallet and app.
                    I have been complaining since 25th did not get any resolution only one time I had received 150 in my wallet against 425 it was again detected and sowing in pending for my last trip.
                    Please reverse my balance 425 in wallet and keep every payment green/paid which have already been paid if you want can connect with driver as well if not please provide me the way how can I escalate the issue to the next level or the upper level as it's a worst experience for me ever. Otherwise I will have to escalate/spread this issue to the social media and can fight for it. In case of any clarification can call me on [protected].
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                      M
                      mohbose
                      Dec 23, 2021
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                      CAb fare paid in total of Rs 367 (to be precise paid 370 to driver) in CASH on 12-DEC-21 but still fare showed outstanding

                      amount of Rs 300 in UBER app -

                      Inspite of repeated messages, No response from Uber regarding the outsanding amount.

                      Lastly paid Rs 300 again on 22-Dec-21, hoping I can complain message again through UBER App to refund the Rs 300 paid

                      extra.

                      Till date, on 23-Dec-21, no response from UBER or UBEr Driver yet on this issue.

                      This is a very fraudulent behaviour or process where customer is cheated.

                      Please look into this with priority and REFUND Rs 300

                      Regards,
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                        M
                        Mr.unknown
                        Dec 23, 2021
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                        When I book an uber auto from my home to near by temple which is not more than 2km away for my mother . The driver accepted the ride and he calls me and ask rudely about the pick and drop off location . After I told him about the location he doesn't respond and cut off the call. Is this how a driver respond to a customer. Please Take action
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                          Unnati Pantt
                          Dec 23, 2021
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                          This happens to me atleast 5 times in one go where I book a ride and the driver calls to ask drop and when you tell him he says he is coming and cancels. This is highly unprofessional and inconvenient, cause they make you wait and then cancel and I only end up paying the cancellation charge also.
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                            Utkarsh191202
                            Dec 23, 2021
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                            I booked a Uber and finished the ride. I paid the whole amount to the driver by cash but the app shows that i have not made the payment and is still demanding around 600 bucks from me. Please fix this ASAP as i am not getting any kind of support from Uber India.
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                              A
                              Angeline Rose
                              Dec 22, 2021
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                              Hi

                              I booked a cab 45minutes prior -scheduled cab but 5 drivers called and asked to tell the drop location and denied the trip.
                              This has been happening for a very long with Uber.
                              I would like the person to take action because this is not the right way.
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                                P
                                Pooja Hamal
                                Dec 22, 2021
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                                Address: noida

                                My sister was riding uber and that driver has done the accident due to which my sister got 2 stitches near the knee and her knee got fractured, her both phone got broken and the the
                                Govt employee doctor suggested to take bed rest due to plaster on her leg. Due to which she is in a pain plus she will not be able to continue the office. please help
                                Dec 22, 2021
                                Updated by Pooja Hamal
                                See her legs. Can't show you the stitches because it is inside the plaster

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                                  R
                                  rahul0996
                                  from Bengaluru, Karnataka
                                  Dec 22, 2021
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                                  I have been charged with an unknown amount and i am not able to use their services henceforth. I have tried multiple times to resolve the issue but uber doesn't respond
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                                    S
                                    Servant Good
                                    from Mumbai, Maharashtra
                                    Dec 22, 2021
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                                    On 19/12/2021 i booked uber at 11.28 AM the location was marked bay view 3 gorai creek borivali west The charge was shown rs 202 .The driver droped me at 0.5 km saying destination over .I want justification why fare not be waived as it is wrongly charged
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                                      9
                                      9452833416
                                      from Lucknow, Uttar Pradesh
                                      Dec 21, 2021
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                                      Address: 416/23 DILARAM KI BARADARY, CHAUPATIYAN, CHOWK LUCKNOW UTTAR PRADESH
                                      Website: UBER INDIA

                                      दिनाँक 17/12/21 को मैंने अपने तथा परिवार के लिए लगभग 22.35बजे एक ट्रिप उक्त कंपनी की आप पर बुक की थी। बुकिंग के कुछ देर बाद ड्राइवर ने फोन करके पूछा आपको कहाँ से लेना है मेरे बताने पर उसने पूछा की कहाँ छोड़ना है मेरे द्वारा अपना गंतव्य बताने के कुछ सेकेंडो के अंदर ड्राइवर और गाड़ी दोनों स्क्रीन मैप से गायब हो जाते हैं और बुकिंग दूसरे ड्राइवर पर स्थानांतरित हो जाती है फिर आठ दस मिनट वेट करने के वही पूछताछ होती है और बुकिंग ट्रांसफेर हो जाती है। ऐसा हैरेसमेंट लगभग एक घंटे तक चलता रहता है। लगभग पांच से सात ड्राइवर द्वारा ऐसा कुकृत्य किया जाने के बाद आखरी बार जब ड्राइवर की काल आती है और मेरे द्वारा यह बताया जाता है कि छः सात ड्राइवर द्वारा डेस्टिनेशन पूछते ही बुकिंग रद्द कर दूसरे ड्राइवर को ट्रांसफेर की जा चुकी है तो उन्होंने कहा मै ऐसा नही करूँगा आप निश्चिंत रहे मै आ रहा हूँ। और वोह आये उन्होंने मुझे और मेरे परिवार को उस भीषण ठंड मे पहुंचाया। इस प्रकार ड्राइवर द्वारा पेसेंजर का विशेषकर रात्रि मे और भीषण ठंड मे शोषण और हैरेसमेंट ठीक नहीं है। इससे आपकी इंटरनेशनल गूडविल पर बाद इंप्रेशन जा रहा है। कृपया इसकी गहन जाँच करवाकर दोषी लोगों और ड्राइवर को ब्लैकलिस्ट करे जिससे अन्य लोगों के साथ इस प्रकार का हैरेसमेंट न हो। धन्यवाद
                                      Dec 21, 2021
                                      Updated by 9452833416
                                      दिनाँक 17/12/21 को मैंने अपने तथा परिवार के लिए लगभग 22.35बजे एक ट्रिप उक्त कंपनी की आप पर बुक की थी। बुकिंग के कुछ देर बाद ड्राइवर ने फोन करके पूछा आपको कहाँ से लेना है मेरे बताने पर उसने पूछा की कहाँ छोड़ना है मेरे द्वारा अपना गंतव्य बताने के कुछ सेकेंडो के अंदर ड्राइवर और गाड़ी दोनों स्क्रीन मैप से गायब हो जाते हैं और बुकिंग दूसरे ड्राइवर पर स्थानांतरित हो जाती है फिर आठ दस मिनट वेट करने के वही पूछताछ होती है और बुकिंग ट्रांसफेर हो जाती है। ऐसा हैरेसमेंट लगभग एक घंटे तक चलता रहता है। लगभग पांच से सात ड्राइवर द्वारा ऐसा कुकृत्य किया जाने के बाद आखरी बार जब ड्राइवर की काल आती है और मेरे द्वारा यह बताया जाता है कि छः सात ड्राइवर द्वारा डेस्टिनेशन पूछते ही बुकिंग रद्द कर दूसरे ड्राइवर को ट्रांसफेर की जा चुकी है तो उन्होंने कहा मै ऐसा नही करूँगा आप निश्चिंत रहे मै आ रहा हूँ। और वोह आये उन्होंने मुझे और मेरे परिवार को उस भीषण ठंड मे पहुंचाया। इस प्रकार ड्राइवर द्वारा पेसेंजर का विशेषकर रात्रि मे और भीषण ठंड मे शोषण और हैरेसमेंट ठीक नहीं है। इससे आपकी इंटरनेशनल गूडविल पर बाद इंप्रेशन जा रहा है। कृपया इसकी गहन जाँच करवाकर दोषी लोगों और ड्राइवर को ब्लैकलिस्ट करे जिससे अन्य लोगों के साथ इस प्रकार का हैरेसमेंट न हो। धन्यवाद
                                      Dec 21, 2021
                                      Updated by 9452833416
                                      दिनाँक 17/12/21 को मैंने अपने तथा परिवार के लिए लगभग 22.35बजे एक ट्रिप उक्त कंपनी की आप पर बुक की थी। बुकिंग के कुछ देर बाद ड्राइवर ने फोन करके पूछा आपको कहाँ से लेना है मेरे बताने पर उसने पूछा की कहाँ छोड़ना है मेरे द्वारा अपना गंतव्य बताने के कुछ सेकेंडो के अंदर ड्राइवर और गाड़ी दोनों स्क्रीन मैप से गायब हो जाते हैं और बुकिंग दूसरे ड्राइवर पर स्थानांतरित हो जाती है फिर आठ दस मिनट वेट करने के वही पूछताछ होती है और बुकिंग ट्रांसफेर हो जाती है। ऐसा हैरेसमेंट लगभग एक घंटे तक चलता रहता है। लगभग पांच से सात ड्राइवर द्वारा ऐसा कुकृत्य किया जाने के बाद आखरी बार जब ड्राइवर की काल आती है और मेरे द्वारा यह बताया जाता है कि छः सात ड्राइवर द्वारा डेस्टिनेशन पूछते ही बुकिंग रद्द कर दूसरे ड्राइवर को ट्रांसफेर की जा चुकी है तो उन्होंने कहा मै ऐसा नही करूँगा आप निश्चिंत रहे मै आ रहा हूँ। और वोह आये उन्होंने मुझे और मेरे परिवार को उस भीषण ठंड मे पहुंचाया। इस प्रकार ड्राइवर द्वारा पेसेंजर का विशेषकर रात्रि मे और भीषण ठंड मे शोषण और हैरेसमेंट ठीक नहीं है। इससे आपकी इंटरनेशनल गूडविल पर बाद इंप्रेशन जा रहा है। कृपया इसकी गहन जाँच करवाकर दोषी लोगों और ड्राइवर को ब्लैकलिस्ट करे जिससे अन्य लोगों के साथ इस प्रकार का हैरेसमेंट न हो। धन्यवाद।
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                                        A
                                        Anishyr
                                        from Chennai, Tamil Nadu
                                        Dec 21, 2021
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                                        Hi,
                                        I booked a auto for my parents who are senior citizens. The person called me and informed that he reached, after he picks my parents he called me again and informed if the payment is in online, I’ll leave them in the middle. I was shocked by his response. I informed I booked (cash payment). When he is riding again he asked my parents extra amount and also threatened them that he will drop them in the middle. When they reached, I went and asked him about this and I was polite for first 5mins. Again he is talking so rude, he also informed go and complaint, uber will not do anything. The auto number is different in Uber app (TN04AU6447 )and the person auto number. No safety, rude, threatening, and Uber can’t do anything..
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