Uber India Complaints & Reviews

Driver refused as he is at far location and not picking up. We asked driver only to cancel. We almost waited for 30mins but driver not willing for pickup. He is not cancelling and asked me to cancel.

I told i wont cancel as cancellation charges comes to me. But again i called and asked driver to cancel this time driver1 cancelled and soon driver2 is connected as sequential pickup.

We waited for long time and choose some auto which is out o[censored]ber or ola. Again am asked to cancel and getting cancellation charges for uber guys mistake.

Uber which was introduced in Kolkata few years back as premium Taxi Service has presently turned up into a most poorly administered service provider.
Today also, as happened many times in past as well, the driver called and asked question about my destination/ my mode of payment and after getting aware of the destination/ mode of payment cancelled the Trip. I fail to understand when I already informed Uber about my destination/ mode of payment, why the driver be allowed to raise such question to me and then after getting aware, he be allowed to cancel the trip. Either the driver should not be allowed to question the passenger such question or if he be so allowed to raise such question, he should be debarred from cancelling the trip after getting aware of such information.
I had to wait for almost 15 minutes for the vehicle because of two cancellations by driver, initially the waiting period was just 4 minutes.
I suffered loss of time, loss of peace and a lot.
Why should not be compensated by Uber for such subjective loss.

While a Booked an uber cab the cost was 358 and when I the trip was completed they charged me 438, so I want my 80 should be paid back

I had booked Uber package delivery service on 18 January 2022. The driver has picked up the goods amounting to INR 12, 000 from the location but did not deliver the goods to me. The driver has stolen the goods and has switched off his phone. Uber India has 0 reliability and it is impossible to reach them as they don't have any number and they provide general replies on email. Highly disappointed with Uber. Please do not book this service.

He will only take only 2 person as we were 3 and in asking why he said we only take 2 person and 3rd person is not allowed so we asked him to cancel the ride if he is not willing to take us then he said u cancel the ride I will not cancel and on asking him how is this possible he said ask to the supervisor Mr. Pawan standing on side of the car wearing a Uber jacket and asking him and telling him that yesterday only we were travelling then there was no such kind of rule then he started abusing us and started physical fighting and saying u will not be able to reach home we will kill u people and no body will get to know and when more people tried to stop him then he started telling all the drivers no one will take them and anyone who will take them will never drive in Uber again. This seems that Uber is hiring criminals.
We have video footage of the incident. Can be provided if needed. We will send you the link after passing on social media.
Thanks

When i booked cab from delhi airport terminal 1, it showed fare of 423 to kashmiri gate. But when the trip was completed, fare came 913. How is this possible as the route was normal and without traffic. Kindly refund the difference amount.
Uber mob no- [protected].
Pick up and drop off location were also different on bill.

I was sending a package through uber connect on 13/1/22 and it was send on 7:49 in the evening and it was supposed to reach the destination on 8:15-8:20. But it didn't reach the destination and the driver showed the the trip was completed. We've been trying to call the driver and mail uber but no actions were taken whatsoever. Please look into the matter as soon as possible.
Thank you.

Name of the driver: Shibu
Bike model: Suzuki

Many times Uber cab drivers are not switching on the AC even after request saying that AC is not working or on the pretex that not economically feasible for them. Most of the times it is happening nowadays in Hyderabad

My mobile number [protected]
I took outstation ride vrindavan to delhi, driver said toll will be xtra will show charges in mobile after ride I said ok, after ride he was showing 2 toll mesgs of 100 each on what’s app mesg send by his friend, n saying my other 200 + 200govt tax nonsense total 600 for toll final amount 2580, my Uber app is showing 1878, after lot of arguments he started souting n trying to hit me ppl around me come to protect den in shame I gave him 2300 n left
It’s more den 15 days I havent get any response from Uber,
My request only is that kind of driver should be throw away from job

I have been charged 504 rs for travelling 7 kms
I.e from GH-14, Paschim Vihar to Sagarpur in 18 mins ride.

Date of ride - 24th Dec 2021 -8 Am
After having consecutive conversations with the customer support, they gave me a 5 Rs refund in the trip amount!!

Still i have been cheated an charged 70 rs/km. Which I believe is totally unacceptable!!

The deduction of an amount of 884 rupees was done by Uber India on the 8th of January 2022, for a trip that happened on 30th August 2021. When I made sure to inform via their application with my e-statement instead of confirming anything, I got an email from them saying this is months old and that is why this grievance cannot be looked into.
As they don’t have any proper means to be contacted, I had to used Facebook and message them. They said they would reply and gave me a reply saying the issue will be resolved on the app. I tried explaining the situation but yet there was nothing but automated messages.
At the moment, they still haven’t confirmed with the driver but have closed the complaint chat without any valid solution or reply.

Mu recent booking on uber driver refused to accept online payment and gone but i got charged without taking the ride

Hi,

I am Devika Sonam from Gurgaon. I have booked uber for myself on 4th Jan 2022 at around 7:15 pm from Army Hospital (R&R) to Essel Towers. Uber driver called me and asked whom are you going to pay, to myself or Uber. I told, i am going to pay to Uber.

He told I am not coming to pick you up. When i told i will complaint, he was so rude that he told you can complaint to anyone and no one can do anything.

His credentials
Vehicle Number: HR55AF5590
Vehicle Make: White Maruti Suzuki Dzire
Name: Devesh

If this is attitude o[censored]ber driver then it's difficult for customers to trust uber. I request a strict action to be taken and acknowledged back.

The driver charged extra cash. And didn't repay me the money even after the trip fare was adjusted. I would like a refund immediately the trip initially showed 282 but the driver charged 383, he charged rs.100 extra

This is regarding trip dated 2-1-2022. I paid full fare around Rs 574 which was due in cash to the driver. But app is showing I paid less to him. Kindly help. This is very disappointing from uber. There is no call support. Share if any

On 28 Dec 21 1400 hrs, I booked uber auto Bajaj RE Maxima from Chennai Central to VGP Marine Kingdom. My default payment mode was selected as Amazon Pay wallet. After completion of trip the amount 300.82 deducted from my wallet but the driver asked for cash 300 rs stating he did not received online payment from uber. I showed him my transactions details but he refused to accept. He insisted me to contact customer care. I tried the same thorough phone and email but uber was unreachable. I submitted feedback stating same through uber app but uber did not contact me till day. The driver started shouting and insisted on cash payment. As I was with my family and on vacation to Chennai first time. The driver was speaking in Tamil language and I was not able to understand him. I have him 300 through phone pay. The screenshot of same is attached. I want 300 refund from uber for the trip.

On 28th December we booked a cab on cash trip, where we can pay driver by cash or UPI payment or payment or any mode. We have done cash payment. But driver has not confirmed the receipt. Now Uber is asking us to pay once again. We tried to register complaint but there is no such options in Uber. They don't have proper support system which they should have 24x7 as it involves the security of customers. After trying for three days we finally could manage to do chatting with their customer care, but they are asking us to pay once again instead of checking with their driver if he has received money. This is cheating of customers. Why we should pay twice. We have the Google pay details with us . Uber is not even asking for any proof of payment from us. They are asking us to make one more payment. This is looting of customers.

Driver name- Sahid
Vehicle number - HR55AH7892
Customer didn't pay Rs 47 to uber auto driver.
Pick up address - sector -57 Rail vihar gurugram
Drop @ sector -57, Gurugram

Uber driver me ashish auto no dl 7354 take another passanger in front of me n cancel my ride I was waiting him 10 min..kindly look into this matter n also take penality by him

I booked my trip with Uber and it was showing a fare of 253 while booking but when the trip got completed they charged me Rs.426 which is almost double than what was there during booked. While traveling there was no traffic route was also same and still fare was shooked up. I request you to help me get my extra fare charged back from Uber.