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Uber India Complaints & Reviews

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Updated: Nov 27, 2025
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Uber India reviews & complaints page 31

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S
somanshshahi
from New Delhi, Delhi
Dec 29, 2021
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Address: Gurgaon

My Wife took a ride from her office to home on 28th Dec 2021. The Auto driver did not drop her to the destination. The driver demanded for cash payment and she asked to stop by an ATM to withdraw cash. The driver took the cash and intentionally ended the trip before one km of final drop destination and ran over his wheels on her feet. Because of this accident she felt down in the mud and her phone screen broke. When we asked UBER safety team to look into it, they are sending pre written messages and not to compensate for the product damage. It is been more than 15 hours none of these UBER safety team people called us back. Now Samsung is charging approx. 13 K to replace the screen. I didn't expect this kind of response from a global company.
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    NARENDRA MATANGE
    from Chennai, Tamil Nadu
    Dec 27, 2021
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    Of late, it has been observed (observed both at Chandigarh and in Mumbai) that a driver initially accepts a ride BUT THEN immediately makes a phone call and inquires about the DESTINATION; if its not of their interest, they simply CANCEL THE RIDE!! THAT DEFEATS THE VERY PURPOSE FOR WHICH COMMUTERS USE UBER!!
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      Singh, chandan
      from Delhi, Delhi
      Dec 27, 2021
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      I took one right on 25th December and the fair was around 111 for which I already paid 536 instead of 111 only because of of the bill was generated 536 including 425 pending from last 3 years, I paid totally 536 in cash to the driver now I am concerned about 425 pending that amount was already paid in 2018 through my wallet 370 and rest 75 in cash that I have been requesting to reverse 425 back to my wallet.
      After raising the concern got 150 balance in my wallet instead of 425 that I paid extra.
      Again on next day 27th December Second incidents happened the same 150 deducted from my wallet and still showing 248 due for my last trip where I had already paid 536 in cash I don't understand why it's happening with uber. I have been charged 425 twice first I paid on 25th unnecessary again it has been charged and showing due in my wallet and app.
      I have been complaining since 25th did not get any resolution only one time I had received 150 in my wallet against 425 it was again detected and sowing in pending for my last trip.
      Please reverse my balance 425 in wallet and keep every payment green/paid which have already been paid if you want can connect with driver as well if not please provide me the way how can I escalate the issue to the next level or the upper level as it's a worst experience for me ever. Otherwise I will have to escalate/spread this issue to the social media and can fight for it. In case of any clarification can call me on [protected].
      Dec 27, 2021
      Updated by Singh, chandan
      I took one right on 25th December and the fair was around 111 for which I already paid 536 instead of 111 only because of of the bill was generated 536 including 425 pending from last 3 years, I paid totally 536 in cash to the driver now I am concerned about 425 pending that amount was already paid in 2018 through my wallet 370 and rest 75 in cash that I have been requesting to reverse 425 back to my wallet.
      After raising the concern got 150 balance in my wallet instead of 425 that I paid extra.
      Again on next day 27th December Second incidents happened the same 150 deducted from my wallet and still showing 248 due for my last trip where I had already paid 536 in cash I don't understand why it's happening with uber. I have been charged 425 twice first I paid on 25th unnecessary again it has been charged and showing due in my wallet and app.
      I have been complaining since 25th did not get any resolution only one time I had received 150 in my wallet against 425 it was again detected and sowing in pending for my last trip.
      Please reverse my balance 425 in wallet and keep every payment green/paid which have already been paid if you want can connect with driver as well if not please provide me the way how can I escalate the issue to the next level or the upper level as it's a worst experience for me ever. Otherwise I will have to escalate/spread this issue to the social media and can fight for it. In case of any clarification can call me on [protected].
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        R
        Ranjeet1222
        from Delhi, Delhi
        Dec 25, 2021
        Sep 11, 2023
        This thread was updated on Sep 11, 2023
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        Want Refund against Paid cash for non cash payment also extra amount paid.

        Website: www.uber.com

        Dear Sir/Ma'am

        On 24th December 2021 the uber driver demanded for cash Rs 150 for a non cash payment saying his account has not been credited and due to delay I also gave him a cash amount of Rs.150. Whereas the total cost on Uber’s app was showing as Rs 131.99 and this cost was also deducted from my amazon pay wallet. The Uber driver shouldn't have taken any more cash from me but still took it from me. Next Day, I spoke...
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        M
        mohbose
        Dec 23, 2021
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        CAb fare paid in total of Rs 367 (to be precise paid 370 to driver) in CASH on 12-DEC-21 but still fare showed outstanding

        amount of Rs 300 in UBER app -

        Inspite of repeated messages, No response from Uber regarding the outsanding amount.

        Lastly paid Rs 300 again on 22-Dec-21, hoping I can complain message again through UBER App to refund the Rs 300 paid

        extra.

        Till date, on 23-Dec-21, no response from UBER or UBEr Driver yet on this issue.

        This is a very fraudulent behaviour or process where customer is cheated.

        Please look into this with priority and REFUND Rs 300

        Regards,
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          M
          Mr.unknown
          Dec 23, 2021
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          When I book an uber auto from my home to near by temple which is not more than 2km away for my mother . The driver accepted the ride and he calls me and ask rudely about the pick and drop off location . After I told him about the location he doesn't respond and cut off the call. Is this how a driver respond to a customer. Please Take action
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            Unnati Pantt
            Dec 23, 2021
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            This happens to me atleast 5 times in one go where I book a ride and the driver calls to ask drop and when you tell him he says he is coming and cancels. This is highly unprofessional and inconvenient, cause they make you wait and then cancel and I only end up paying the cancellation charge also.
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              Utkarsh191202
              Dec 23, 2021
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              I booked a Uber and finished the ride. I paid the whole amount to the driver by cash but the app shows that i have not made the payment and is still demanding around 600 bucks from me. Please fix this ASAP as i am not getting any kind of support from Uber India.
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                Angeline Rose
                Dec 22, 2021
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                Hi

                I booked a cab 45minutes prior -scheduled cab but 5 drivers called and asked to tell the drop location and denied the trip.
                This has been happening for a very long with Uber.
                I would like the person to take action because this is not the right way.
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                  Pooja Hamal
                  Dec 22, 2021
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                  Address: noida

                  My sister was riding uber and that driver has done the accident due to which my sister got 2 stitches near the knee and her knee got fractured, her both phone got broken and the the
                  Govt employee doctor suggested to take bed rest due to plaster on her leg. Due to which she is in a pain plus she will not be able to continue the office. please help
                  +2 photos
                  Dec 22, 2021
                  Updated by Pooja Hamal
                  See her legs. Can't show you the stitches because it is inside the plaster

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                    R
                    rahul0996
                    from Bengaluru, Karnataka
                    Dec 22, 2021
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                    I have been charged with an unknown amount and i am not able to use their services henceforth. I have tried multiple times to resolve the issue but uber doesn't respond
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                      S
                      Servant Good
                      from Mumbai, Maharashtra
                      Dec 22, 2021
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                      On 19/12/2021 i booked uber at 11.28 AM the location was marked bay view 3 gorai creek borivali west The charge was shown rs 202 .The driver droped me at 0.5 km saying destination over .I want justification why fare not be waived as it is wrongly charged
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                        9
                        9452833416
                        from Lucknow, Uttar Pradesh
                        Dec 21, 2021
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                        Address: 416/23 DILARAM KI BARADARY, CHAUPATIYAN, CHOWK LUCKNOW UTTAR PRADESH
                        Website: UBER INDIA

                        दिनाँक 17/12/21 को मैंने अपने तथा परिवार के लिए लगभग 22.35बजे एक ट्रिप उक्त कंपनी की आप पर बुक की थी। बुकिंग के कुछ देर बाद ड्राइवर ने फोन करके पूछा आपको कहाँ से लेना है मेरे बताने पर उसने पूछा की कहाँ छोड़ना है मेरे द्वारा अपना गंतव्य बताने के कुछ सेकेंडो के अंदर ड्राइवर और गाड़ी दोनों स्क्रीन मैप से गायब हो जाते हैं और बुकिंग दूसरे ड्राइवर पर स्थानांतरित हो जाती है फिर आठ दस मिनट वेट करने के वही पूछताछ होती है और बुकिंग ट्रांसफेर हो जाती है। ऐसा हैरेसमेंट लगभग एक घंटे तक चलता रहता है। लगभग पांच से सात ड्राइवर द्वारा ऐसा कुकृत्य किया जाने के बाद आखरी बार जब ड्राइवर की काल आती है और मेरे द्वारा यह बताया जाता है कि छः सात ड्राइवर द्वारा डेस्टिनेशन पूछते ही बुकिंग रद्द कर दूसरे ड्राइवर को ट्रांसफेर की जा चुकी है तो उन्होंने कहा मै ऐसा नही करूँगा आप निश्चिंत रहे मै आ रहा हूँ। और वोह आये उन्होंने मुझे और मेरे परिवार को उस भीषण ठंड मे पहुंचाया। इस प्रकार ड्राइवर द्वारा पेसेंजर का विशेषकर रात्रि मे और भीषण ठंड मे शोषण और हैरेसमेंट ठीक नहीं है। इससे आपकी इंटरनेशनल गूडविल पर बाद इंप्रेशन जा रहा है। कृपया इसकी गहन जाँच करवाकर दोषी लोगों और ड्राइवर को ब्लैकलिस्ट करे जिससे अन्य लोगों के साथ इस प्रकार का हैरेसमेंट न हो। धन्यवाद
                        Dec 21, 2021
                        Updated by 9452833416
                        दिनाँक 17/12/21 को मैंने अपने तथा परिवार के लिए लगभग 22.35बजे एक ट्रिप उक्त कंपनी की आप पर बुक की थी। बुकिंग के कुछ देर बाद ड्राइवर ने फोन करके पूछा आपको कहाँ से लेना है मेरे बताने पर उसने पूछा की कहाँ छोड़ना है मेरे द्वारा अपना गंतव्य बताने के कुछ सेकेंडो के अंदर ड्राइवर और गाड़ी दोनों स्क्रीन मैप से गायब हो जाते हैं और बुकिंग दूसरे ड्राइवर पर स्थानांतरित हो जाती है फिर आठ दस मिनट वेट करने के वही पूछताछ होती है और बुकिंग ट्रांसफेर हो जाती है। ऐसा हैरेसमेंट लगभग एक घंटे तक चलता रहता है। लगभग पांच से सात ड्राइवर द्वारा ऐसा कुकृत्य किया जाने के बाद आखरी बार जब ड्राइवर की काल आती है और मेरे द्वारा यह बताया जाता है कि छः सात ड्राइवर द्वारा डेस्टिनेशन पूछते ही बुकिंग रद्द कर दूसरे ड्राइवर को ट्रांसफेर की जा चुकी है तो उन्होंने कहा मै ऐसा नही करूँगा आप निश्चिंत रहे मै आ रहा हूँ। और वोह आये उन्होंने मुझे और मेरे परिवार को उस भीषण ठंड मे पहुंचाया। इस प्रकार ड्राइवर द्वारा पेसेंजर का विशेषकर रात्रि मे और भीषण ठंड मे शोषण और हैरेसमेंट ठीक नहीं है। इससे आपकी इंटरनेशनल गूडविल पर बाद इंप्रेशन जा रहा है। कृपया इसकी गहन जाँच करवाकर दोषी लोगों और ड्राइवर को ब्लैकलिस्ट करे जिससे अन्य लोगों के साथ इस प्रकार का हैरेसमेंट न हो। धन्यवाद
                        Dec 21, 2021
                        Updated by 9452833416
                        दिनाँक 17/12/21 को मैंने अपने तथा परिवार के लिए लगभग 22.35बजे एक ट्रिप उक्त कंपनी की आप पर बुक की थी। बुकिंग के कुछ देर बाद ड्राइवर ने फोन करके पूछा आपको कहाँ से लेना है मेरे बताने पर उसने पूछा की कहाँ छोड़ना है मेरे द्वारा अपना गंतव्य बताने के कुछ सेकेंडो के अंदर ड्राइवर और गाड़ी दोनों स्क्रीन मैप से गायब हो जाते हैं और बुकिंग दूसरे ड्राइवर पर स्थानांतरित हो जाती है फिर आठ दस मिनट वेट करने के वही पूछताछ होती है और बुकिंग ट्रांसफेर हो जाती है। ऐसा हैरेसमेंट लगभग एक घंटे तक चलता रहता है। लगभग पांच से सात ड्राइवर द्वारा ऐसा कुकृत्य किया जाने के बाद आखरी बार जब ड्राइवर की काल आती है और मेरे द्वारा यह बताया जाता है कि छः सात ड्राइवर द्वारा डेस्टिनेशन पूछते ही बुकिंग रद्द कर दूसरे ड्राइवर को ट्रांसफेर की जा चुकी है तो उन्होंने कहा मै ऐसा नही करूँगा आप निश्चिंत रहे मै आ रहा हूँ। और वोह आये उन्होंने मुझे और मेरे परिवार को उस भीषण ठंड मे पहुंचाया। इस प्रकार ड्राइवर द्वारा पेसेंजर का विशेषकर रात्रि मे और भीषण ठंड मे शोषण और हैरेसमेंट ठीक नहीं है। इससे आपकी इंटरनेशनल गूडविल पर बाद इंप्रेशन जा रहा है। कृपया इसकी गहन जाँच करवाकर दोषी लोगों और ड्राइवर को ब्लैकलिस्ट करे जिससे अन्य लोगों के साथ इस प्रकार का हैरेसमेंट न हो। धन्यवाद।
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                          Anishyr
                          from Chennai, Tamil Nadu
                          Dec 21, 2021
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                          Hi,
                          I booked a auto for my parents who are senior citizens. The person called me and informed that he reached, after he picks my parents he called me again and informed if the payment is in online, I’ll leave them in the middle. I was shocked by his response. I informed I booked (cash payment). When he is riding again he asked my parents extra amount and also threatened them that he will drop them in the middle. When they reached, I went and asked him about this and I was polite for first 5mins. Again he is talking so rude, he also informed go and complaint, uber will not do anything. The auto number is different in Uber app (TN04AU6447 )and the person auto number. No safety, rude, threatening, and Uber can’t do anything..
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                            bubaidutta
                            Dec 20, 2021
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                            Booked Uber on 18th Dec'21 for 227.41 but added 75.00 as parking fee which was not showing while booking or agreed. If the cab stays in the parking lot for the whole day do you expect customers would bear that without their concent. We are already paying excess the charge to travel 9 km is 227 .
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                              AshwaniKumarAK
                              Dec 19, 2021
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                              Uber cab was schedule for Tuesday, Dec 14, 03:45 AM from Hotel Retreat to Borivili West, Mumbai. The Uber driver never reported at the destination and no Cab service was provided by Uber.

                              Despite not providing any service by Uber, Uber deducted Rs. 20 vide transaction # P[protected] from my e-wallet. As the journey was in wee hours of Dec 14, I had to hire a private cab in emergency and had to pay exorbitant fare.
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                                Madhusudan sugand
                                from Mumbai, Maharashtra
                                Dec 19, 2021
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                                On 18.12.21, I booked uber cab at 9.05 p.m at classique club, andheri my fare came to Rs.295/_, which I paid in cash to the driver after finishing my journey at drop point of my residence. But still my uber app is showing this as unpaid. Please rectify the error so that I can use my uber rides smoothly in future.
                                Dec 19, 2021
                                Updated by Madhusudan sugand
                                On 18.12.21, I booked uber cab at 9.05 p.m at classique club, andheri my fare came to Rs.295/_, which I paid in cash to the driver after finishing my journey at drop point of my residence. But still my uber app is showing this as unpaid. Please rectify the error so that I can use my uber rides smoothly in future.

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                                  Jksjk
                                  Dec 18, 2021
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                                  Fed up of daily facing the same issue of difference in while paying up the fares!!! While booking it’s 148/- and while paying 177/- !!!
                                  Why such difference!!! This issue is there daily!!!
                                  Please solve it once for all!!
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                                    prita1971
                                    from Mumbai, Maharashtra
                                    Dec 18, 2021
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                                    On 17th December 2021 the uber driver demanded for cash for a non cash payment saying his account has not been credited and now uber is asking me to release the same payment which I was made to pay by the driver. Due to delay in communication by Uber .
                                    Same problem with me yesterday
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                                      C
                                      Call me on 7439603809
                                      Dec 18, 2021
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                                      Address: I'm

                                      Indian and international markets as
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