Uber India Complaints & Reviews

I want to give a complaint against all the uber drivers in my place Guwahati Assam. This issue has been going on from last 3-4 months. The issue is that whenever i try to book a cab at uber app, the driver of the cab that has been successfully booked cancels my request and gives it to another one. This is not for one time. The drivers keeps on cancelling the trips and changes it to another one till one makes his mind to complete the trip. At first after the cab is booked, the uber drivers rings a call and asks about the destination and if they don't want to go to the destination because of their mood or whatever reasons they gives it to other person or cab. This is not for one day, i face this problem everytime i book a cab. The trips gets changed couple of time after asking the destination till i find one sensible driver who wills to go to the destination after knowing it. I would have understood if the destinations were at far distance but they are not, the divers cancels it even if the destination is at very much shorter distance. Whenever i get a call from my uber driver just after the booking and if he asks about the destination, i immediately know that he is going to cancel or change my request. And this is not only in my case, i have heard the same issue faced by other people from Guwahati. Please look over this issue otherwise i am disappointed with uber as it has become no use to me nowadays. And please appoint some sensible and sincere persons for driving.

Sir, I, Babul Chatterjee Resister mobile no is [protected], have booked Uber moto on 27 August 21, at 10.45 am. After reached the destination place I paid the amount in cash but the driver mentioned the payment not received. Therefore the amount is showing outstanding whenever I m going to book a Uber.
So, please do the needful.
Vehicle no.AS01EF3834
Rider name :- Sanjiv Kumar Barman.

Hi, i am not able to download uber app on my mobile .

On 31 Aug and 02 Sep I had scheduled a trip in the morning. In both cases neither did the cab come noor was there any information from Uber regarding the non availability. Pse look into this and if you are unable to honour the schedules there should be info to the customer
M V Raghavan
[protected]@yahoo.com
+91 [protected]

Recent days 29, 30 and 31st august, 2021, final charges are more than initial estimate

My taxi board car is missing from past 3 days, the driver is not rechargeable...can you please trace where my car is and near by location.please.

I booked the cab from RML hospital and driver called me to ask my destination as i told him the destination he refused to go to the destination and asked me to cancel the ride, i did not do as uber deducts the partial amount for cancellation, and i asked driver if you do not want to go to the destination you can cancel it he dropped the call and started abusing, BC sali pagal and tujhe mai dekh lunga then i got panic and cancelled it from my end i again booked it and the same driver accepted the request and he started abusing on the text i cancelled it again and was really scared if i would have ride that cab what he had done.

I have got a reward from Amazon to book uber and get a cash back of 30% hoto ₹75. For that I have done registration also and ₹1 got deducted and credited to uber account.
But now when I m booking this offer, uber app opens up and a message comes that this operation is unavailable at the moment. Please try again later. What is this non sense !!!
Please take action against uber

Hi

My Name is Aaina Hashmi.. i lodging complaint against Uber India Because their driver often cancel my booking/ride after knowing the location doesn’t matter wherever i am going ..i would like either uber should make policy that driver should ask the destination as its all mentioned in app or Government or india Should take some strict action ..if some has to go in emergency somewhere and driver cancels your booking who will be responsible for that..or girl standing on the road late night and driver cancels and something happens wrong to her who will take the responsibility..i guess uber should take some strict action if driver cancels the ride they will deduct the money from their account same as they do with passengers .

[protected] is my acnt no. Why was the fare jike from Igi T3 to palam. When it was shown 401 on booking.. why was i charge for ubernparking at airport?

Today I have taken two rides.1st one was from Max hospital Vaishali to 7th avenue, Gaur city, Noida Extension. At the booking time ride price shown to me was Rs 171/- which. I agreed & took the ride. One the way driver took wrong turn & it travelled more distance & on arrival I was charged Rd 276/-. If driver makes a mistake how can be a passenger punished for paying higher charged? Same incident took on my second ride from 7 the avenue, Gaur City to Max hospital Vaishali, in which earlier shown price which was Rs 226/- was raised suddenly to Rs 300/-. I earnestly request to refund my above excess payments.

ગાડી ના ડોક્યુમેન્ટ પુરતા નથી અને અમારી જોડે અસભ્યતા રીતે વાત કરી પેમેન્ટ લીધેલ છે ગાડીમાં આગળ પાછળ ની નંબર પ્લેટ માંથી એક જ નંબર પ્લેટ લાગેલી હતી અમે પુછપરસ કરતા એવું કેવામાં આવ્યું કે તમારે નંબર પ્લેટને શુ લેવા દેવા તમારે જવાનું હોય તો લઈ જવું ના બેસવું હોય તો કેન્સલ કરાવી દો નંબર પ્લેટ હોય કે ના હોય તમારે શુ લેવા દેવા તમારે તો જવાથી મતલબ રાખવાનો મારી જોડે ટાઇમ નથી મારે ઓલાની ટ્રીપ આવીછેના જવું હોય તો કેનશાલ કરી દો એટલે હું ફ્રોે પડું અમે કીધુ કે અમને શું ખબર કે અમારે જે ગાડી બુક કરાવેલ છે તે ગાડી છે તો એમને ગાડીનો ઈનશ્યૂરશ ની કોંપી બતાવી તેમા ગાડી નંબર . જીજે ૨૭ એક્ષ ૨૫૦૧ ની કોપી હતી એ પણ ઈન્શુરનશ ની તારીખ પતી ગયેલી હતીને અમને અપશબ્દો બોલીને ગાડી લઈને નીકળી ગયેલ હતા અને અમને ધમકી આપેલી કે કપ્લેન કરતા નહી નઈતરતોમજા નઈ આવે એટલા માટે હુ મારું ઓળખ આપવા માગતો નથી તમે મે જે ગાડીની કંપ્લેઇન કરેલ છે તે ગાડી તમારી રીતે જે કાયદે શર કાર્ય વાઈ પ્રમાણે એક્ષન લેવા વીનંતી કરું છું અને મારી ઓળક જાહેર ના કરવા વીનંતી કરું છું આ વાતને લગભગ ૪૦ કે ૪૫ દીવસ પહેલાની છે હુ આશા રાખુ છું કે તમે ગાડી નંબર જીજે ૨૭ એક્ષ ૨૫૦૧ તમારો ઓફીસે બોલાવીને ચેક કરી બીજા કે મારા જેવા ગ્રાહકને સંતોશ પુરક સવારી થાય એવી આશા રાખુ છું આપનો શુભ ચીંતક આપનોરેગ્યુલર કટમર

I have booked Uber connect but the delivery guy has lost the delivery. He switched off his call and mark the delivery as complete. My item was of INR 1500. I lost that as well and also Uber has charged delivery charges also.

Uber also denied to help me in this case.

Nowadays, especially in Hyderabad cab drivers are not accepting the online fare. They come to pick up point and ask the customer to cancel the ride of online payment and ask to pay more in cash if it is idle place, also in other case if it is a rush area and if you can book another cab they ask to cancel the ride and pay cash as much displayed. They directly blame u er as they are unable to get on the spot payment and do not have money to refuel their cab. Also u er nowadays is charging very very high from their genuine customers just because of the above reason which is not acceptable.

I am really upset with uber service in mumbai india. Every time i book cab, driver sends msg for destination details and immediately rejects the request. Worst part is that there is no mechanism to raise complaints. Today on 22nd august, i booked cab. Uber is literally lootong with double charges under high demand category and even if i am ready to pay, driver cancelled the ride. He was close to pick up point and i got down with my family as we were in hurry but he cancelled and we had to wait for next cab on road and this insane uber ppl do not even has ways to complaint under this situation

Hi Team,

I would like to raise an incident regarding the last trip booked for which I have been charged 411 INR unnecessarily. I booked a trip on 21st Aug'2021 at around 2:00 PM and after waiting for the driver for approx. 20 mins. I called him twice but he didn't pick my calls. Post that I messaged him to cancel the trip because I didn't want to get charged unnecessarily for the callous behavior of the driver as he didn't even have the sense to call up and communicate about the delay. I messaged him that I am leaving the pickup location as I was getting late and asked him to cancel again (have relevant screenshots as well). After around 2 hours, when I was about to book a trip for return (assuming driver has cancelled by now), I was astonished to see that he started the un-cancelled trip without even picking up the passenger. I had no other option to but to cancel the trip and saw that I have been charged this huge amount without any good reason. Hence, I am not going to pay a single penny and want this charge to be immediately cancelled and simultaneously want strictest action to be taken against the driver for looting customers like this and for such callous behavior.

I hope this matter is taken up with due sincerity and addressed appropriately.

Thank you
Disha

Trip Date-21/08/2021
Uber connect
Bike model-royal Enfield 350
Time- 10.20PM
Pick Up-Urbana Kolkata
Drop- Ultadanga
City- kolkata, west Bengal/ India

With reference to the above I booked uber connect package from my mobile app as I wanted to send rakhi gift to my cousin.
The Driver named Omar came to collect my parcel and took the trip advance payment from me citing reason that it is late at night which I agreed and charged 100 rupees extra then what it was showing me on app..but to my surprise after the trip started within in 10mins he ended the trip and I got the notification in the app that the package is been delivered.
I tried calling the uber but call cannot get connected and there was no way to connect with the driver and since night I am trying to connect with uber there is not a single way to talk to the customer care which is hell disgusting and disturbing being such a big company..I want uber to contact me immediately on priority basis as the package was really important to me or I have to proceed in legal way.
My mail [protected]@gmail.com

Hi Uber Team,

Good Afternoon,

On 29/06/2021 take uber auto from BKC Mumbai to Dombivali Sunil Nagar.

Before completing the trip, paid online through my SBI card Rs. 582 still it wasn't showing received to driver account. We wait for sometime but it wasn't updated in driver account. So the driver tells me that it was reversed to your account.
So afterwards I paid him cash of Rs. 582

The amount is charged me by sbi card and paid cash also didn't receive any proper solution from Uber till date. continuesly following up for more than one month still my issue not resolved and another issue of 30/06/ 2021 Rs. 83 showing as pending in my account which I already paid in cash.

In both the cases can you please check with driver and get back to me.

Awaiting your reply and Call.

Thanks Regards
Vishal Jadhav
[protected]

My Trip was done on 15/09/19 &that payment was already done by cash, then why again added in second time in new ride
So kindly refund it
I m unhappy this kind of activity done by Uber team

I took an intercity on 17 Aug 21 from Danapur to Bihar sharif for which I paid Rs1881 as fare. However, driver forced me to pay Rs 945 as petrol charges over and above the fare. I have tried reaching uber customer service full day on 17 Aug through app and twitter, but of no use. Please refund the amount asap. Driver Name - Pradeep, License no - : BR01DF6039, Driver Ph - [protected].
My email id is bhawani.[protected]@rediffmail.com