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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 46

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Address:Punjab ludhiana

His behaviour was very bad he drop us on the way and abused me very badly.he switched out the ac and dragged me out of car.his car number is pb019523.his contact number is [protected]....
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Swastika Biswas
from Delhi, Delhi
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Uber's driver is cheating, not updating system.

I paid cash on my last ride which was taken on 38.07.2020. The driver is such a fraud he didn't update the system that i made a cash payment already on that day itself. When i am trying to book auto now system is showing pay 75rs first... What nonsense is this. Such a fraud...
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I booked an uber ride from my phone # +91 [protected] on 16.09.2020 at around 11 am in shakespeare sarani. The cab with last 5 characters "g8315" was booked. I was waiting at the location from where i booked the cab. But the cab didn't arrive. Moreoever the driver cancelled the trip and a cancellation fee was charged to my account. I am not satisfied with the process of charging cancellation fee where i did not request for the cancellation....
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Today i book a uber cab from bigbazar vip road to new barrackpur station road at kolkat west bengal at 2.25pm date[protected]. Uber cab driver name is sabir husain cab no: wb19h6811 car type : tata zest. Passenger name pooja acharaya. My fare was 170 rs. But i have no money at that time so i paid him by paytm and show him my screen shot which was paid. But drive continiously said i have not get it. So, he took from me force fully rs.170 cash....
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A
Ambareen
Jul 23, 2021
This thread was updated on Jul 23, 2021
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Cheating by uber driver

Address:Uber India

I booked a cab today details of which i have shared in the screenshot, i paid rs 272 to the driver in cash. When i booked another cab it showed that i hadnot paid him any amount. He is a fraud, and worst part is that i have been messaging this fraud company uber but have not recieved a single reply.
Strictest action should ne taken against the driver and this company as well who are cheating and robbing customers of their money....
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Address:Uber India
Website:www.uber.com

I booked an uber from near delhi cargo terminal to ina colony, delhi. At time of booking, it was showing rs.173. And it continued to show 173 till my trip final destination. On trip completion, uber added airport toll charges of rs177 and charged me rs.350.

I purposely walked from atc tower to cargo terminal, and booked uber from cargo terminal as it is before toll gate, and fare in app also showed the same difference.br...
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Pallavi Shekher
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Uber car service unsatisfied

Not satisfied with the uber service.as they are not responding to our calls and making us to wait for too long time..and lastly they are saying that u r mobile was switchedoff.and they had cancelled the ride and then after also they are charging 25rs charge with out ride...
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I booked an Uber cab with driver Manish Rana on August 20, 2020, and my chosen payment mode was cash. The total ride fare was INR 176 but since he didn't have a change, I paid him through Paytm on his Paytm number and the payment was successful. But the driver didn't update this in the Uber system and now whenever I try to book a cab it shows me that I have a previous outstanding amount even though I have paid the amount to the driver. I...
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A
annu92anu
from Jabalpur, Madhya Pradesh
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uber india payment taken twice - both cash & google pay

Address:Sector 46, gurugram

Dear sir,

I have booked my ride with the same gmail account i login here with uber. I hired uber from gurgaon sec 46 to sector 18 on 31 august, 2020. After completion of ride, i told driver to pay the amount through cash. Hence, he took cash of rs. 135 from me. After 5 min i got message that
Amount of ride is unpaid. Then when i rebooked on the next day i am out of cash so i decided to link my google pay upi with uber...
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D
Divya Induarundathi
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I lost my umbrella

Address:Room no:A-66,Motilal Nehru nagar,, S M road,uy

I forgot my umbrella in the cab. I contacted the driver but he refused it. He stays nearby only, byculla. I stay in antophill church, 400037. The irresponsible response from the driver wasn't acceptable. The driver name is mohammad moinuddin mohammad mobin sheikh....
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V
Vinita Kaurav
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Payment happened twice

Address:NA

Hi uber support team,

I took a ride from marathahali to ksr bangalore on 10th june, and the fare was 213rs.
For dropping on the platform, the driver asked us to pay 50 rs extra and we did that.
First i made a transaction on google pay and it was showing as processing, so i gave cash to him, but after some time it succeeded.
Afterwards, i was continuously trying to reach out to him but earlier he denied...
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K
Kiran s.b
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Cancel charges

Hello-

Why are you folks deducted 84 rs/-. That was not my mistake the your driver got a call which was near by trip so he said me to cancel and that time i was not aware of your process so i agreed n cancel it. Please reverse back the amount.

Appreciate your cooperation!!!

Thanks & regards
Kiran
[protected]...
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R
RICKY CHAKRABORTY
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frauding by uber

Address:69,post office road,khoai abasan,

Dear sir,
Last 4 june 2020 we are booked uber moto from gangapuri sikha sadan high school to metro cash and carry. When the driver will come to pick up he asked me what is the payment showing in your app what is your drop place. When we booked the moto we select payment by upi/online payment.
Then we told the driver we are paying by online but the driver refused and tell no give me cash but few seconds again tell ok you cancel...
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V
Veda Raov
from Mumbai, Maharashtra
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Extra amount charged

Address:uber

1 st july
-incident: i have been charged extra for trip where was there no due for my last trip which happened on 3oth december. I have been charged extra 426 rupess today for ride the cost was supposed to only 150rs.

Attaching the bill

There is no option in the app to resolve this complaint.

Tried calling customer care but no help came

I want my refund of 426 what they...
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L
LavanyaGowda _official
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Im complaining about driver

Address:Uber

I hav book ride at 10:30, , when driver came for pick up he ask about otp and o tell the otp to him and he as mistakenly cancel the my trip, , and i ask him to drop ill pay it but he wont redy to here my words, , and he started shouting at me on road, , , everyone has seen me and he speeks voulgar language to me, , , this is the worst experience in uber, , , , in uber not specify the customer num.. Can u plz contact me, , , really its too...
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M
mkgarg66
from Hāora, West Bengal
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Extra cash taken

I booked a cab on 22.06.2020 from 69 G.T. Road, Rishra to Tata Medical Center, Kolkata and the fare shown was 532.47. At the time of booking no options were provided whether I will pay by cash or Paytm, therefore I thought I have to pay in cash. At the destination I paid driver by the name Md Rs.532 in cash which he demanded. Later I found that Rs.532.47 has been deducted from my Paytm account. I contacted Uber Support but they are harping...
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Anky1602
from Mumbai, Maharashtra
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extra amount charged by uber driver and dual transaction done

Address:20/5, near Vijay Chowk Tauru, 122105

I am having a very bad experience with uber.

On june 22nd, 2020 i booked a uber cab for my brother, my brother was traveling from igi t3 to rohtak city, the estimation shown on app is 1793, but my brother doesn’t know about the estimation amount. Driver (Narender) asked him for rs 2200 when my brother ask him why you are charging 400 extra he said you have to pay parking charges of igi airport. My brother paid the amount...
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Address:Uber India

In february i purchased uber coupons (₹10, 000) from paytm. During the period of the lockdown the credits have disappeared. When i contacted uber they were unable to offer a consolidated report of how the money was used but informed me i could review the trips individually to determine how the credits were used. I still should have ₹8, 804.08 credit in the account.

On june 11, i request an uber representative to review...
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A
Avni Kumawat
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pickup / cancellation complaint

I booked a uber moto on 13june @ 14:14 hrs but the uber driver didn’t came for the pickup and was asking me to cancel it. Why should i bare the cancellation charge. I tried to contact the uber help but no help was provided. The driver was also not ready to cancel the ride and neither wanted to come for the pickup. Please find attached pictures for the same...
+4 photos
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A
Avni Kumawat
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Driver not coming for pickup

I booked a uber moto at around 2:15 pm on 13th june and the driver is not ready to come for pickup and is also not ready to cancel the ride. He is asking me to cancel the ride from my end. I will be charged for making a cancellation. This is not acceptable...
+3 photos
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