Uber India Complaints & Reviews

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You rode with Suresh
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Issued on behalf of Suresh Jain
License Plate: MH01CR0250-KP

My no is [protected] . Please share Suresh Jain no. Lodging Police complaint against him and UBER.
Want my phone back today .[protected]@vutvs.com (am reachable on this)
Am at the drop off location. Vu Telepresence andheri east, Mumbai 400093

Do not send Kaali Peelis henceforth!!

Dear team

sub ; My mobile phone is left in the Uber cab

I am a regular user o[censored]Ber and pay by PAYTM

Today morning a KP – kali peeli was sent by UBER . Pick up location Silver sands, next to hinduja hospital, Mahim, Mumbai

booked via mobile no [protected]

Drop off at 11.05 at Vu telepresence Andheri east, Mumbai 93

Please track the cabbie – I need the mobile URGENTLY

Manjari Dabholkar VIce President VU Technologies

Sir,
I booked Uber vehicle no. HR38V7223 from New Delhi Rly Stn to Shamli on 01 Dec 2020. After arriving at Shamli, he asked for payment, I told him that online payment through linked paytm has been made. Then after filling CNG from filling station, he came back to my house at Shamli, and told me that Sir I have not received payment and uber normally takes cash payment for outstation trip. Believing his honesty I paid him Rs 1828 in cash too.

After his departure, I checked my paytm account and found that the fare has already been automatically paid from my linked paytm account.

Kindly intervene and refund me Rs 1828 paid in excess of fair. Otherwise I will register FIR against Uber as well as the Driver. Alternatively, please share Driver Mr Gavendra Singh mobile number.

I have lost my phone in uber vehicle on[protected] and contact uber to get driver number try calling to uber driver [protected] which was provided by uber. His number always switched off and out of service.

But uber says we have clearly disclosed all instructions for user to secure their belongings and not responsible by uber, events like happen for user unfortunately not for definitely.

I missed my phone and uber has to responsible for this and try to reach driver to provide my phone.

Regards

On 28th November, I came back to Delhi from Hyderabad and boarded an Uber Taxi as per the Trip Code that was sent to me (from Delhi Airport Terminal 3). It showed me an amount of Rs. 668/- from Terminal 3 to my Home at Mayur Vihar Phase – 1, which by any standards was usual, as even on many of my earlier trips I have paid between Rs. 650/- to Rs 750/-. I boarded a Swift Desire Taxi, driven by one Naveen (as shown registered by Uber). Everything seemed normal and we took the normal route reaching Mayur Vihar through Moti Bagh, Ring Road, Barapulla Flyover and DND Flyway. When I got down, to my utter shock, my Driver showed me a fare of Rs. 1917/-. Even my phone showed the amount of Rs. 1917/-, which I had to pay, as that is the norm for Uber. When I later checked the trip route on the Internet (through my Computer), it showed that we had reached the correct location using the fraud route and the payment made was of Rs. 1917/-. Later on I checked my phone Trips and it showed that I had gone all over South Delhi till Badarpur Toll, crossing over Yamuna River, finally getting off at Munirka, New Delhi. The question that comes to mind is, how was my phone showing that I got off at Munirka, when I actually got off at Mayur Vihar? Was the Uber Website hacked, or was my phone hacked? This Cab driver could have hacked into my phone ultimately showing a wrong amount, and charging me for the same. I was even charged for the crossing of Badarpur Toll (Southbound as well as Northbound), T1 pickup charges (I was actually picked up from T3) and some other MCD charges. Such fraud should not go unpunished and those people responsible for this must be brought to justice. I should be refunded the amount with an additional amount paid to me as fraud compensation and causing mental agony. Either my phone was hacked as it still shows the complete inaccurate route (the screenshots of the complete route has been saved) or Uber has been hacked as even though my route through the Internet access shows that I travelled from Delhi Airport Terminal 3 to Mayur Vihar, it shows that I have been charged Rs. 1917/-. When Uber was sent the message that I had been charged extra, they took no action on it.

Hello,

My cell no is [protected] and this is with regards to my ride on 20th November. My bill as per your receipt shows Rs. 137 but driver asked for Rs 485 as per his phone app, which we refused and showed him the receipt but he was reluctant on the amount so we paid him Rs. 200 and left. I even tried to raise a concern on the app but nobody reached out. Now you app shows that we paid 285 less and is asking for payment without which we cannot book a cab.

A customer should not suffer for a driver's or apps mistake Please call or resolve my issue at the earliest as I am a regular customer o[censored]ber.

Thanks and Regards

Rajesh Jumani

I lost my iPhone XR on 25th Nov 2020 in the Uber which I boarded. I reached out to the driver, who took considerable time to get back but couldn't find the phone in his car.

I request you to look up with the driver diligently as I had kept the phone on the seat. When the driver came back after 45 minutes of constantly calling him, the phone wasn't there.

As the phone was expensive and contained sensitive data this puts me in a very vulnerable position. Please help me find the same at the earliest.

I was paid 521 rs full payment way I paid 121rs

Every day the drivers cancel the ride. I usually get 5-6 cancellation which takes upto 45 to 1hour time waiting for the ride. If the rides are ment to be cancelled then plz remove the location frok your gps. Depending on uber for office has become an issue. Cannot trust uber for thinking about customer

I had booked the uber taxi Delhi railway station to rosewood city.normaly, the cab charges are 500 rs.but that day it was charge 117rs.it was very high charges.please resolve my complaint and refund me my amount .my email I'd [protected]@gmail.com. mob no [protected]

Dear Sir

today trip 18.11.20 and time 924 am I booked a trip from RGI Airport to Goshamahal, Mr.Sunil driver(Maruti suzuki swift dzire) had picked me up from GMR International airport and droped me at goshamahal as per booking. my booking charges was Rs.643/-. he demanded me Rs.790/. i aked uber show only Rs.643/- only but he said that toll fee added you will get detail bill by mail from uber.

just now i realised that i was cheated by the driver, he had cancelled the trip and taken is direct ride.

request to look into the matter, so that in future on customer is cheated by uber driver.
for reference my user number in uber[protected], and mail [protected]@gmail.com

The uber guy took the whole wrong route despite of informing about drop location
Forcefully dropping off on the highway road and demanding service fare
Usage of abusive language and violence behavior.

On my last trip, I was charged rs.454. I paid in cash. Now I see that the lier and thieving driver said i have paid only rs.100.

I am a retired government employee (teacher) and you will never see anything like this in my uber history. he must be terminated from uber

Such an worst riding company i ever seen, I want to go to hospital urgently i have booked a uber auto but the driver was not accepting online payment and he dropped on the way and i had booked thirce but all the drivers are not accepting online payments i missed the appointment, please dont use

I booked your Uber auto from Karol Bagh to Chhatarpur temple on 23 October 2020 at 14:44PM.After reaching the location your Uber driver took payment of Rs 190 from me on his mobile number, in which I have attached a screenshot .And after some time, when I again tried to book my other Uber auto. Amount of Rs 186 which I paid through Phone Pay, was showing pending in my uber account.Please check once again you must be also having all the details on yourself too. I have become so frustrated since October 23 that no one is able to book my new auto and please resolve this issue asap.
Driver Contact Details :-
[protected]Manoj Kumar Auto Details :-Bajaj Auto

I booked cab from igia on november 1, 20 at 8.04 pm to my residence at block 2 roop nagar, north delhi, india.and amount shown was 408 for 17 kms.

the otp was sent to give to the cab driver.
there were very few cabs available and by 8.22 pm board the cab and in 45 minutes he dropped by 9.06 pm and asked me to pay 1505 rupees.
i was really shocked and he said you have to pay and told me to take the picture of the payment bill and was again the fake bill with 90 kms run i had to pay.
since then trying to reach the uber crooks via their application and help conversion but not even a single reply received.
so for 17 kms instead of 408 i had to pay for 90 kms 1505 and these uber frauds are nowhere to help.
pictures attached as reference.

I Traveled on dated 23.10.2020 in Kolkata .Fare for my trip was Rs.381 however I paid the amount rs 400 to the driver by Cash.After few hours I saw that in my Uber App one message showing Amt rs. 331 is due for my previous trip.
But I don't have any pending amount till date..trying to book uber again message showing previous pending amount Rs.331 is due. Last trip amout was 381.I have given rs 400 to driver by cash even rs19 extra cash.
What's wrong with me I don't know .really a bad experience with Uber.
Kindly look into that.

Hi,
Uber Driver threatened to cancel the trip if I don't reveal drop off location before hand.

I booked uber, on 23rd October 2020
Evening. the Uber driver, asked for the drop location repeatedly in the Uber chat and threatened to cancel the trip if I don't reveal drop off location before hand.
The driver later cancelled the trip since I didn't reveal the location before hand.

Uber Vehicle No : KA 01 AG 4112
Driver Name : Tanvir Ahmed
Trip Date: 23 Oct, 2020
Time: Around 7-7:20pm

Date: 15-Oct-2020
I took cab from sector 56, Gurgaon to sector 17 Gurgaon. At the time of booking fare was 120/- appx. After I drop off at my location (sector 17) Driver did not complete the trip and at radisson hotel, delhi he completed the trip and i was charged with 373/-. I have already raised the issue through the App but i didn't get any response yet.

Dear Sir, Madam,

Request you to take my complain and resolve,

I was in emergency my sister had a problem she bleeding, I booked Uber but I was expecting my trip driver not came, and I cancelled trip because of emergency, I tried to book another car, I received a massage, you need to pay Rs 69 next driver, for cancellations charge, I agree because of emergency, then I booked another Uber car, he also not arrived timely, I tried to call car driver he not picked my call, more than 5 to 6 time, my sister on road and bleeding, we had bad service from Uber driver's, I need justification,

Kindly Resolve this,

Regards
Adarsha R
Mobile [protected]