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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Address:Flat No. 100, no 92 Manar Sorrento, 3rd cross road, 36th Main,, Near Sri Someswaraya temple, 560068

Hi,

I oredered food from ubereats on 10th jan 2020 at 10:08 pm in bangalore with order id #deb16.

Initially they accepted my order and deliver the stale and rotten food to my home. When i complained about the stale and rotten food they cancelled the order and not returning my money or not reply to my message from last two days. I'm providing couple of executives names hemlata, mayank k, jyoti, ag, ramniwas,...
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A
amumau123
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abusive language

I have booked a uber cab at 10.30-10.35pm on 10jan2020. I have got a call from uber driver asking me the drop location. I have denied him to give the location on call and asked him to come. I was talking in a descent language. Still this driver abused me badly and said # you gandu.
I wan't some action to be taken from ubers higher authorities on this driver immediately. This is a serious case of abusing the customers and this...
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Address:Delhi, New Delhi, Delhi, 110037

I rajkumar jain travelled on 9th jan 2020 in the cab hired through uber app. Cab hired from igi airport to gurgaon. At the time of the booking fare mentioned rs 473 /- but when i reached destination payment deducted from my pay tm accout rs. 931/-. I found the in the invoice jlxsxmrg[protected] raised for the trip included the charges of the another trip that i had not taken further driver continue the previous trip before pick up from...
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V
Vaibhav Kulkarni 1601
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payment deducted twice using uber eats

Placed an order on 9th january 2020 from uber eats and when i was paying through debit card rs 72.24 then this amount deducted from paytm and 566.75 rs amount deduct from debit card. I received a message saying that money got debited at zaak epayment service mumbai. This is not acceptable as there is no clear explanation of why money got debited and for what. I want a refund extra amount rs 566.74

Order no #39e1b...
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S
sandhus
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non reporting of driver

Address:New Delhi, Delhi, 110070

You have charged rs. 20/- from on 27.12.2019 and 03.01.2020 for cancellation of trip. Whereas the trip on first occasion was cancelled due to non reporting of driver despite the calls were made by me. Similarly on second occasion the trip is cancelled by the uber despite the fact that i made few calls to the driver.
You are requested to refund the same.

Surender sandhu
Mobile no. [protected]
Email: [protected]@gmail.com...
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Address:New Delhi, Delhi, 110085

To
Uber,

I would like to draw your attention over the problem occurred during took a ride from uber.

The whole story and the painful journey or travel on ride here below i am going to described:

I took a uber ride today dated 7th january 2020 around afternoon from netaji subhash place to ramjas school, anand parbat, new delhi-110005.
As usual driver came at my pick up place, i sitted...
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M
Meena Morris
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wrong fare charge

Address:501 Hill Glade, 7A, Pali Road, Bandra West, Mumbai City, Maharashtra, 400050

I have been in correspondence with Uber through the app on my trip on 06.01.20 from Radisson Blu Hyderabad to Airport at Hyderabad. All the details on the excess billing and the inconvenience, financial loss and mental trauma can be viewed there. Booking was done for amount of 584/- and at destination was forced to pay 1484/-. Holding a senior citizen 70 years of age and travelling alone is not on. Pls review the excess amount billed which...
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Address:Ramalayam temple road sitafalmandi, Hyderabad, Telangana, 500061

I shri ram meena hyderabad on date 01 01 2020 booked uber xl cab from sitafalmandi to ntr garden and estimate fare 402-497 but uber customer service representative and driver promise to me the extra amount due to collect 2882.61 refund you after you help service use. But not response properly customer care service representative and driver. And false promises by customer care executive and driver. That results my family also disappointed....
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S
shi67001
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fraud by your driver

Address:Gurgaon, Haryana

I took a drive earlier today from t2 to j block, park place, dlf phase % at 4.14 am. My driver was amit and he charged me 687 rupees showing a fraud receipt. He told me uber is charging now for some airport taxes. I told him my mobile app is showing ~ inr 400 only. He said it will be updated later. I had to pay him as he was bit arrogant and i was tried after a over night journey. He showed me a manipulated uber look like receipt. This very...
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Address:600100

This is regarding the uber intercity ride which i took on 29th dec 2019 morning 6.55am.
I had initially requested for one way drop from ernakulam to guruvayur. The uber app suggested a round trip intercity.
My original estimate for round trip was approx rs.2870.in the end i was charged rs.3912 which was way higher than the original quoted amount.
I would have not taken the round trip if i was quoted rs.3912 before the...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Ridiculous service, i have ordered at 12:44 midnight and waiting for delivery that was mention at 1:30 then postpone to 1:40 then 2:10 then 2:40 and den cancelled by itself by uber eats.

It’s pathetic service provided by uber.
I just called at customer care number and he advice me to wait as he can’t do anything and he said to wait and then reorder again and if same happens again he said i can’t do anything.br...
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R
Roopabhokare
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fare is high

Address:Mumbai City, Maharashtra

I had booked intercity Uber to travel from Mumbai to Pune on 16th Dec. The estimated cost shown while booking was[protected].

Mid way I had to change the destination and while doing so also the estimate was[protected]. Also, on the website it showed the same estimate.

I was charged Rs 6000/- for the trip.

I have been following up for closure of complaint for nearly 15 days. Still Uber is asking...
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Address:Ramalayam temple road sitafalmandi, Hyderabad, Telangana, 500061

I booked uber ride to sitafalmandi to wonderela and My plan change and change destination NTR garden that time fare show amount 402-497 rupees and after reaching NTR garden driver asking 2882 rupees and misbehaving for me and my family.pressure on me to taken 2882 rupees.and false promises by customer service representative and driver.told the amount should be refund you .but uber customer care not response properly.
I am totally disappointed...
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A
AtulBora
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driver cancelled ride

MH14GC2896 Mr Shardhanand Ride cancelled on[protected].27pm second ride 2nd MH12NW1980 Mr Ashok Ride Cancelled Please check the complete and fine to him your service very bad(dddddddddddddxxxxddddddddddddddddddddddddddfddddfddddddddddddddddddddfffdfdd...
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Address:C 2/130, nagli vihar extension, New Delhi, Delhi, 110043

I have been trying to book cab since 3:30 and the drivers o[censored]ber keep calling me and ask for the dropoff location and then they did the camcellation after disconnecting the call. I was standing with the patient outside the hospital and and till 4:30, 6 drivers had cancelles the trip after call.. The details of car and drivers are given in the attachment....
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F
friendzubu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was overcharged on my ride

Address:Mumbai City, Maharashtra, 400061

I had booked an uber auto for which the fare estimate shown to me was rs 26.01. I confirmed the ride and on reaching the destination the final fare was rs63.55. I was shocked to see the high fare even though i hadnt recd any traffic on my way. Uber does this many times. They show a fare at the start and then increase it at the end. On complaining till now they havent replied to my complaints for the refund. What kind of service and cheating...
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Puneeth Upadhyaya
from Kolkata, West Bengal
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I was charged for a ride when driver didn't show up & started the trip without me

Address:Koramangala, 560034

I booked an uber auto at bangalore on 28th nov. 2019 at 6.21pm & the driver didn't come to the pick up location. While waiting i noticed that he started the trip from some other location & before i could realise what was happening, the driver completed the trip. I noticed this on my phone & realised that uber charged me rs. 344 debiting my paytm account. I immediately tried to book another auto on uber & same thing happened where driver started...
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J
Jyoti.kld
from Gurgaon, Haryana
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complaint is regarding unprofessional driver

Address:Arihant Ardan, Gautam Buddh Nagar, Uttar Pradesh, 201306

This complain is regarding the driver unprofessional attitude he pick me from arihanth arden then he drop me in different location and ask me to go when i said this is not my location please drop me in my location he has started argument and say i did know i cant help you out then i said please drop me in my location if you need more money you can take then he dropped me finally but i believe he is not good fit for this job and is a threat...
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Shankhadeep Mukherjee
from Kolkata, West Bengal
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charged cancellation fee wrongfully

Address:Kolkata, Kolkata, West Bengal, 700035

Driver cancelled the trip while being 4 minutes away from me. Moreover i was charged with 47/- for the cancellation done by him. However i was refunded with 47/- later. But why this harrassment day after day especially in kolkata? In mumbai uber provides unquestionable service. Please pressurize uber to take punitive action against these culpable and negligent drivers. I have uploaded his details in image section for your convenience to take...
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B
bidisha12
from Delhi, Delhi
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double amount has been charged than shown in uber app

Double amount has been charged in uber.
Fare has been shown as 216 rs for my distance which is near about 15km but the driver asked for 457rs and he has taken 457 rs in cash without returing my amount and i didn't get the receipt too.. I had just taken 4 rides since last 10 years with this uber account and no pending charge was there still uber has charged 457 rs in the place of 216rs. I want my money back today only. Is this the way...
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