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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 49

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A
Angels on the earth universe
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I ordered pizza and it was stale pizza

Address:Vadodara, Gujarat, 390011

I ordered pizza from local baroda shop and it was stale. I complain to uber eats but they did not listen to me and refun my money back.
They said we have taken feedback and we can not refund money.

Is this how you have to treat your customer. We have paid for the item and if item is not edible then who is resonsible to support us to get refund. If we have orderd from that website then we can directly tell them about...
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SSBharatwaj
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charged higher used different route

Took the uber at holiday innn hotel saki naka pool for mulund. The pool passenger next boarded the car @r. Citi mall ghatkopar. His destination was airoli town. The car first dropped him in airoli and then to mulund and charged me 52.5 extra for the toll in airoli to and fro!!!
From r. Citi on lbs could have dropped me to mulund and then airoli via mulund goregaum link road.??? Why i pay for a trip to aiyroli?
Please refund...
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Address:600089

I have booked auto on personal account from my residence, ramapuram to my factory located at padi chennai and it is personel account at 8.30 am.

The driver vinothkumar auto number: tn05bq4881 called me and asked whether the amount going to be paid by cash or paytm.

What is the cash amount shown for the trip? I told the amount.

Thereafter vinodkumar never turned or informed his cancellation. I need...
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Chandrashekar Ravishankar
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cab driver performance

I booked a under cab at tambaram weer side of railway station. The driver called me back and asked to come near cab without even minding i had heavy luggage s with me. I was composed and went near the vehicle. Now the driver asked how much charges was indicated in app i told him its 176 rupees. The driver asked me cab will not come unless i paid 350 rupees.. I refused & i will pay as per tariff indicated.. Driver was rude and told he did...
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Samra Vlogs
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dangerous driver

Address:Sector 66, Gurgaon

The dangerous driver was misbehaving with my pregnant wife and was driving dangerously rising her life.

Taken a bad route and when asked to drive carefully he misbehaved. His name is mohammed, and the date of incidence is 20 jan 2020, 5:30 pm, gurgaon.

Uber is not replying my complain at all. Their poor support team never reply and in case of emergency there is no option for the passenger....
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R
Raveendra Kolur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uber driver cheating

Address:560064

I have taken uber on 18.01.2020 at 8.48pm from chickpet bangalore to someswar nagar new town yelahanka bangalore with maruti suzuki wagan r.
Driver name is syed mudassir
After completion of trip he asked me the change for 2000.00 rupees. As a humanity basis i given the change for 2000 rupees. When i saw the currency note after some time, it was fake note.
Kindly i need that driver contact number please and take necessary...
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Priyanki Choudhury
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driver has tried to hit me

Address:Ds Max Silver oak, 560100

Have taken an uber ride ride on 7th jan 2020 till electronic city phase 2, bangalore. The cab need to cross a flyover toll gate while crossing the electronic city flyover. Company generally adds the toll changes in the final bill. But the cab driver asked me to pay the additional cash for the tool gate. When i refused to pay the amt, uber driver started abusing me and even tried to hit me. And i tried to call uber but unfortunately there...
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Address:Regus Business Platinum Centre Pvt. Ltd., Level 13 Platinum Techno Park,Plot No. 17/18, Sec-30A, Vashi Navi Mumbai Thane MH 400705 IN., Kolkata, West Bengal, 700034

Dear sir/mam

Nightmare, worst service by an uber driver, never expected this!!
My daughter booked an uber ride
From modern high school 14a naseruddin rd, lower range, beckbagan, kol-17
For venus toys pvt ltd, behala, kolkata
But was dropped midway by driver pintu ([protected] : call at 18.30) dropped just after pick up refusing to go to the scheduled location
Dropped at quest mall 86b...
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Address:602 Bhishma Vishal Nagar Marve Road Malad West, Mumbai City, Maharashtra, 400064

I booked a car in uber at about 2.45 pm on 17th january, 2020 to go to a movie with my family.
As i saw 10 minute waiting period for arrival, waited and then called the driver and got reply that he was arriving soon. Uber app was also showing 2 minute to arrive.
I called many time but driver, mr. Rajesh, cut the call.
After waiting 35 minutes i got message from uber that driver cancelled my trip.
Over and above...
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Meena Morris
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no response for excess paid

Address:400050

My complaint of overcharge made to uber on 6th jan for my trip from radisson blue hyderabad to hyderabad airport has not received any response. My cell no. Is [protected]. I have already explained the issue to uber representative who had called me. They informed they will escalate the matter but there had been no response. I am a senior citizen and cannot afford losing money to people who chest. Kindly take this up very strongly. Meena morris...
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sakshi_
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I lost my spectacles

Address:delhi

This to bring to your attention that on monday i lost my spectacle and a hand glove in uber cab, because it's been six days now so my eyes are paining so i called the driver through app but he is so unprofessional and rude that he said it's not his job to return the things to customer and he is not doing my personal job by returning my things. My question is that is it's not the driver's and company's job to return the lost thing if a customer...
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Address:Bangalore, Karnataka

Uber driver accepted my ride when his trip was in progress. I waited for more than 25 mins. He completed the trip and called me to ask drop location. I provided him info. Ride was cancelled in few mins. Uber driver made a customer wait for 30 mins and cancelled trip. Uber lets the driver cancel anytime after accepting even after 30 mins. Once the trip is cancelled by driver, uber automatically removes it from trips section in app.
Here...
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J
Jâtįñ Tâÿãł
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charged extra cash

I travel a ride with uber after ride by mistake i made a extra payment in cash by mistake beacause i was in hurry at that time after that i checked my pocket and i calm the driver too and asked him and then driver ignored me and told me that i will call
You later but i have not recieved any call from him. After half and hour i again called the driver and he continouesly cutting my phone. Because he doesnot want to give money back...
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sakshish
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I lost an item

Address:New Delhi, Delhi

This to bring to your attention that on monday i lost my spectacle and a hand glove in uber cab, because it's been six days now so my eyes are paining so i called the driver through app but he is so unprofessional and rude that he said it's not his job to return the things to customer and he is not doing my personal job by returning my things. My question is that is it's not the driver's and company's job to return the lost thing if a customer...
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Siddarth G
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my order never arrived

I was kept in waiting for 1 hour and then the order was cancelled, very very unprofessional behaviour, there is no way to contact support team on call once the order gets cancelled. What about the 1 hour of my time they wasted?
I contacted support when they made me wait 45 minutes and they said it will arrive shortly they could have atleast told at that time, they gave false assurances that they will add 50 credits which is no where...
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H
Harshhlr
from Delhi, Delhi
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double charged

I have send you email that i was charged twice but instead of reverse my money it was charged again is this the way to work you do not have any customer service this is very poor and you are really very poor company shame on you people if you don't refund my money than see what i will do i will take triple of that and always suggest my friend and relative's not to use uber...
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narayan vb
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uber car driver complaint

Address:gowri apts new bel rd, 560054

Dear sir

Requested to take resolve problem ASAP

we booked cabs ( SUV 37369 cabs number ) driver is not good

from gowri to Begur koppa rd booked cabs around 16:00 hrs to 16:30 from mobile number [protected] . long route taken .

2) Why driver cancelling we book ed before 5 minutes why not telling before half hrs ( Resolve problem ASAP)

TAKE ACTION ASAP...
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Address:Rohini Sector 6, New Delhi, New Delhi, Delhi, 110085

Today morning, i booked an ubergo car from samaypur badli metro station, new delhi to rohini sector 6, new delhi. The driver of the car cancelled the ride without any intimation and use abusive and vulgar language on phone. The phone number i contacted was [protected] at 07:59 am on monday, 13.01.2020. Please note my complaint on serious note otherwise i am going to file the complaint....
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Address:Pune, Maharashtra

I order food as on 29th december 2019, the delivery boy did not call and inform me about his arrival and after that canceled my order and now uber asks me to pay for that order which is of rs. 97.50.
I want a solution as it is not my fault as the delivery man did not call me and says he waited, if he waited he should have called.

I want that 97.50rs due amount to be cleared off, otherwise uber will lose another customer....
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Address:Mumbai City, Maharashtra, 400022

Hi my wife had booked uber along with infant baby.

Since the it was an infant she somehow forgot a couple of important valuables in the hired vehicle.

We did try to contact the uber mumbai (India) office, we did try calling the driver and now the driver has blocked our numbers.

The driver name is rajan and his number, have been using uber over 5 years and he is one of the worst driver uber has...
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