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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 48

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S
shaan28
from Ahmedabad, Gujarat
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impolite driver behaviour & extra charge

My driver asked me for paying cash instead of online payment. When i denied and told him to cancel the trip he didn't canceled the trip instead told me to cancel the trip by my end so i denied as it would be falsely charged me due to his cash asking and then he waited there and then when the waiting time got expired then he told me if you come and pay me the extra payment then only i will come.
This happened with me for the third time....
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S
sa0208
from Hyderabad, Telangana
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cancelled ride

Address:Hyderabad, Telangana, 500032

On 19th feb 2020 08:40 pm, i booked uber moto and this guy 'ranjith kumar' accepted the ride. When i met him and sat on his bike, he asked me the drop location. After knowing the drop location, he cancelled the ride and just said the ride is cancelled by mistake and asked me to get down and book another ride and rode away from there.
This is not the first time that an uber driver refused the ride after knowing the location. What if...
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R
Rupesh Kumar Rathour
from Mumbai, Maharashtra
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I was charged very high.

Address:Ghaziabad, Uttar Pradesh, 201012

The fare charged was too much higher than I expected. I am attaching the screenshot of the same locations. And there was no toll or anything in between the locations but i am charged ₹231 extra. For this trip. It's quite unpleasent. I would not have travelled if the fare was that much high. It was was showing around ₹87 at that time also. Even you can check these locations anytime the fare is never like that.

Email - [protected]@gmail.com...
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V
Vaibhav Sanghvi
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misbehaviour and abusement by cab driver

Address:Mumbai City, Maharashtra

The uber cab number mh 43 bg 4519 was booked by me for my parents. The cab was booked from malad to dombivli and after accepting the trip the driver arrived much late than the arrival time. After arriving he refused to go for the trip and my parents being senior citizen requested him to go for the trip as it was late night. However ignoring their request, he inspite started abusing them and also pushed them and holded their shirt collar on...
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S
Sweta Sahaya
from Aligarh, Uttar Pradesh
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money refund

Today i have booked only one cab by uber which is around 200 rupees only and before that i had 1000 rupees in my paytm and now they are showing that 350 rupees has been put on hold for uber and they have deducted around 550 rupees from my paytm. I don't want to put my money on hold i want it back in my paytm so that i can use it for something else too. I need my money back into my paytm account...
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Address:Chennai, Tamil Nadu

I travelled in a uber auto on 14/02/2020 at chennai. The trip amount was only rs.76. But i’ve been charged rs.262 as outstanding amount. I dont have pending payments for any of the trips taken before. I have paid them by cash already. But the auto driver compelled me to pay rs.262 instead of rs.76. Though i sent message to uber via app there is no response from their side. I’ve been charged rs.186 additionally. I want uber to refund it...
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Vsk2020
from Hyderabad, Telangana
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payment and refund issue no response from help center

Address:Uber cars, Rangareddy, Andhra Pradesh, 500048

I have made a uber ride on auto and made the payment in the way of direct cash but still they deducted gift cash amount / uber cash from my account payment went in both way.

I tried to call center no calls going and from help option also i have raised complaint still they did not responded its already 1day over.

Trip details time screen print attached...
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K
khushboo singh 329
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uber driver took away my money

Address:,Pataudi Rd, Sector 95, gurugram , haryana, Gurgaon, Haryana, 122505

I have booked uber from sector 95 to Mg road, gurgaon on 7th February 2020 . The car no .is DL1ZB8370 and drived name is Mohd . At 10:57am he dropped me at Mg metro . I have to give cash 282 rs to him . by mistake I have given him 4000 cash . 2000k note each. And I was alone with by 2 yr baby . He given me only 120 rs and ran away . He didn't resturn me rest of the money . Now, his number is not reachable neither any contact no. given on...
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Address:Gachibowli, Hyderabad, Telangana

Today 08.02.2020 i have booked the cab at 8.45 am, driver called me and asked where is the dropping point, i told him, soon after he cancelled and connected to another driver, he also did the same, another driver asked me the dropping point, i told him pl come, i am getting late to office. Even i said my problem also he was cancelled the trip, and connected to another driver, meanwhile it took 25mnts time,

Literally i was...
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S
sohail774
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unacceptable behavior by driver

Address:B-122, Block B, Sector 67, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:www.uber.com/in/en

Today (Feb 7, 2019) i booked uber bike. At first he unnecessary called me before reaching destination, then after hearing the destination he refused my trip. Then he asked me if payment mode is online to which i said yes. Then he started the trip without me so that he can complete the trip without reaching there, and get the ride money. His behavior was deceitful, unprofessional and it made me feel unsafe. Uber doesn't take any action even...
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B
bkpl
from Bengaluru, Karnataka
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abusive language by cab driver

Address:560065

Today at 8.41 am i had booked a cab to bagalur cross. Immediately cab driver called from no.[protected] and said he is 2 mins away to reach my location. And then he called saying where is trip booked and i said bagalur cross and he never turned up. When i called back the number was showing as[protected] and he said i will not come to pick up. You cancel the trip. I said it is your fault you cancel it from your side. Then he started abusing...
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P
Palnati Sowmya
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cab drivers behaviour

Address:500036

I have booked a ride from lb nagar to moosarambagh, I was waiting for him since 10 min as mentioned finally he denied the ride as the location is far from his place, could please consider my complaint and take action as earliest as possible. It shouldn’t cause any inconvenience for others like me.
Venkat Ramana reddy
Ford Figo aspire
‭+[protected]‬...
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M
Mahesh Koyalkar
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payment issue making me mental depression

Address:Chennai, Tamil Nadu, 600096

I have made a uber ride on[protected] and made the payment in the way of direct cash but still it is showing that the payment was not done.
When i send a message through help option provided by uber they are saying it cannot be solved unless we contacted them with in 48 hours and within that time i did not again use the uber app and they are not atleast checking for the details. Directly saying that we cannot help for you and make...
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A
Agni Shekhar Mandal
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I am overcharged wrongly

Address:Bangalore, Karnataka

I travelled on 16th jan from my home to office and i was shown the charge to be 366 and i was later charged 488. After multiple follow ups over mail and calls, i was told that as per investigations the charge is right and i agreed to the same. When i asked to share the proof i was denied and was told that this is the right charge. I disputed the charge as i shared three more trips from same source to destination which ranged from rs. 324...
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D
drbloch
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making fool of customers

Address:1202, block 11, Silver Peak, Heritage Estate, S.N halli post, Yelahanka, 560064

Why Everytime uber driver has to call and ask destination and mode of payment. After taking the information will not come not cancel the ride. I have had very bad experience, to the extent that after driver cancels the app Auto books the ride with another driver. By this time 40 plus minutes have passed. After that passenger is expected to wait. On top of that cancellation charges are charged. I have screen shots as proof of above. Pls advice...
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Debjyoti Sarkar a
from Kolkata, West Bengal
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extra cash charged during end of trip.

Address:Nil ratan sircar medical college and hospital, Sealdah, Boys Hostel, Room no. - 121, Kolkata, West Bengal, 700014

I took an uber ride from my hostel to college street. Initially i had to pay rs 101.
Ar end of trip i had to pay rs 248. I was forced to pay the extra cash by the driver. I amazed at this fraud behaviour. I want a refund if rs 147. This is a very unfair. Please look into the matter and do the needful. I am a loyal customer o[censored]ber. If this is the behaviour o[censored]ber i have to leave using the app....
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I
Ilika Mamgain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was overcharged 220 for a 1.8 km ride

Address:C-8, rohini, New Delhi, Delhi, 110085
Website:Uber india

I booked scan from inderlok metro to ashoka park main, firstly the designated driver did'nt picked my 7 calls, then he said i did'nt get any call.
I have him a benefit of doubt and went ahead with the ride.
Post completion of ride i thanked him and went ahead. Late i found out he did'nt ended the trip. And had ended it later in raja garden. My ₹64.90 trip was charged as ₹284.78.
And i am not getting any response from...
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Address:EXECUTIVE DIRECTOR NORTH EASTERN ZONAL OFFICE, TEA BOARD INDIA 5TH FLOOR CENTRAL HALL, Kamrup Metropolitan, Assam, 781006

I have booked a car today in guwahati ( ASSAM ) from Ramnagar to Subham elite @ Gandhibasti. CAR NO AS 25BC9668
I requested the driver to switch on the AC. But he was adamant that as per UBER policy AC will not be switched on. Quite surprised, I reasoned with him, saying that he is wrong. In the meantime, he misbehaved and stopped the vehicle and asked us to get down mid way. Rs 69 was deducted from Paytm.

This is very...
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Address:Bangalore, Karnataka, 560027

I take uber for my corporate trips. But since i do not get ride receipts on email, the company has refused to reimburse. While i was trying to update my email address, it shows that the account is already on use. It also shows phone number is verified. As i have forgotten my password, i was trying to recover the account. But i m not getting any otp. It shows my number is invalid when i tried to login through my phone number. Then how is it...
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S
Shirsha Gooptu
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obscene behavior

Address:271 p majumdar road kolkata, Kolkata, West Bengal, 700078

We have immensely trusted uber's service all along. But today a disturbing incident has led me to write this down. We live in a very safe neighborhood and like any winter evening my sister and i went down to play badminton. We saw an uber parked nearby and did not bother. There is a construction going on of a building just at the exact opposite of our apartment. We saw a man standing at the basement. We still did not bother. Throughout the...
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