Uber India Complaints & Reviews

I have been using uber for more than a year and my rating is above 4.5.{my email is [protected]@gmail.com } several months back my account was disabled without giving me any reason. I contacted uber support regarding this but no specific reason whatsoever was given. I was told to wait. Its been more than 3 months now and their response hasn't changed. I am simply asking for an explanation or a way to resolve this situation. When i ran out of...

I have been using uber for more than a year and my rating is above 4.5. Several months back my account was disabled without giving me any reason. I contacted uber support regarding this but no specific reason whatsoever was given. I was told to wait. Its been more than 3 months now and their response hasn't changed. I am simply asking for an explanation or a way to resolve this situation. When i ran out of patience, i asked to delete my uber...

I had a trip with uber on 17th december 2016. I paid cash amount 901/- rs to driver. Later on i booked another trip on 3rd august 2019. I had to give 901/- again in this trip as driver device was mentioning outstanding amount which i have already paid. I rise request with uber india. They clearly mentioned that they took double charges but they will not return that amount. Received below comment from them:

Hi ritu,
Thanks...

I travelled using uber on 8/02/2019 at 4:53 am as it was election day in delhi and i was an officer to perform my duty. The payment mode i chosen for this trip was paytm but it did not worked at that time (Screenshot attached) so i paid cash to driver 121.51 rupees. But on 5 april 2020 uber charged me for the same amount for the same trip (Screenshot attached). So is this how uber is making money?
When i talked to uber support about...

What the hell is going on with uber... I have no clue whatsoever why my uber account has stopped functioning... Everything going smooth until 15 days back but suddenly i see my account is not operating... Some # errors popping up all over the place... Let me tell you not even a single scuffle i have ever faced with with my entire experience o[censored]sing uber for the last few years now... How this dictatorship i can allow from you which has disabled...

1. I booked uber on 17 mar 2020 from delhi t2 terminal to my home at vivek vihar sector 82 noida. While booking the amount shown was rs 759/-. On completion the amount demanded was 1737/- which is more than double. The driver also told me that excess charge will be refunded. This type of cheating is totally unexpected out of a multinational famed company. The address shown is also incorrect. I tried to get refund through app but could get...

Yesterday night one of my friend had went to koramangala in bangalore from uber, car number was ka05ah4600, so he forgot his iphone xr in d cab, after 5 mins he realised that he forgot his phone so he called on his number and after that phone was switched off and driver was not picking the call, we tried to contact uber customer care they to didn't help, so i would like that u help me in this matter, coz my friend is pubg esports player and...

To add insult to injury rs.20 we demanded for driver cancellation
The second booking was not allowed inspire of making 50 i n r into 2 payment still no further booking was allowed by 1 hour water my 100 in r gone and no. Booking allowed
The fault was of your driver who was cheating by telling lies that he is coming but driver cancelled the trip

My m [protected]
Sgt arun k sood...

On 12th march 12:19 i was traveling by uber in chennai from no 335 - b barma bazar, chennai to 4th cross klathumetu st. Chennai.
The drivers name was arunkumar
The fare was booked by card payment.
The driver mentioned that he had no money to pay for petrol and requested for cash payment.
To which i obliged.
The amount paid in cash was irs : 281
The same amount was also deducted by my card.
I...

I booked an uber trip on 12/3/2020 at around 9.15 am.. One driver named raja and maruti suzuki ritz was assigned to pick me up. Unfortunately i dont have the taxi number as once the trip ends it does not appear on the app.

I sat in the cab and had to go to bkc from lower parel.. I have been taking the same route to work since november 2019 and when i told the driver which route to take, he refused to take the route even though...

I have started a trip from mahape to thanw in uber auto. After riding for about half a km he asked me about the fare. When i told him the fare is 194.61 rs. He mentioned that the fare will be extra. When i told him to continue the trip as per the map in the app, he started arguing and he ended the trip as trip complete without intimation. He took 48 rs. From me and told me that he will drop me to my destination using his private auto and...

Uber has come up with the concept of otp recently. However, i don’t think the software has been completely updated. This has happened almost 6-7 times now that i haven’t received an otp and the auto/cab driver has asked me for otp. If i haven’t received an otp from where should i tell them the otp? Plus the drivers are very rude and unprofessional. Today was the worst. I had to miss my bus because of this nonsense. There is no customer...

Uber has charged me 428 rupees feb 2020 for a ride, for which i paid cash to the driver.

As per uber, the mode of payment was online and i was not supposed to pay cash. But what to do when uber registered driver ask you for cash and i cannot quarrel with him regarding the same on road. Are we supposed to do that.

I complaint, they said this is the policy and we cant refund the money. Also, they are not disclosing...

Hi,
I booked a uber auto in cash payment mode from my residence to secunderabad railway station. The charges were 111/-. I paid 110/- as i did not have one rupee change (Had only 500 notes).
When i came back to town and booking uber, i am surprised to see message saying "your driver reported that you didn’t pay the full amount. -₹111.00 will be due on your next trip."
I had paid 110/- already in cash and even if...

On 2nd march, 2020 i booked an uber ride and added two stops for the trip. I specifically told the driver before the trip began that there are two stops. But after reaching the first stop, the driver denied to go to the second. He started making aggressive hand actions and shouting in kannada (A language which i dont know). He asked me to get out of the car and cancelled the trip.

All this at 11pm at night. I have complained...

Hi all,

Uber services are degrading day by day. Driver refuse for ncr destinations from delhi.

Every time we book a cab from delhi to gurgaon. Driver come to the location and ask the passengers to deboard the cab, stating that they will not take us to ncr location as they don’t have tax.

If the drivers do not have tax for ncr then why they arr allowed to take ncr rides???

Can’t...

Uber has charged me 865 rupees in novemver 2015 for a ride, for which i paid cash to the driver.
When i tried to book next ride after few months, uber didnot allow me and asked to pay the balance 865.
As per uber, the mode of payment was online and i wasnot suppossed to pay cash.
So i had to pay again to use uber, i complaint for it, they didnot agree.

I used uber after a long time on 24feb 2020 again,...

On 09/02/2020 i took a trip from 4b, motilal nehru rd, manoharpukur, kalighat, kolkata, west bengal 700029 to 58 m. G. Road, kolkata, west bengal 700041.

The vehicle broke down after covering one third of the trip and we had to take another uber to reach our destination. But we had to pay rs.70.94 to the driver of the broken vehicle and again had to pay another rs.101.69 to the driver of the newly booked uber to complete our...

Today 25-feb-2020 morning, i booked an uber for my wife from gaur city-2 noida extn to jasola dlf towers. After trying for 4 times, finally i managed to get one cab (First three drivers cancelled the trip after talking to me and knowing the drop location).
The fourth driver insisted to add one more location in the trip towards jasola otherwise he was also cancelling the trip.
I did the same because it was office time for people...

My wife's complaint today in fb against uber
"today i had a horrible experience with uber. I had booked a cab at 4.45am for travel from saibaba colony to coimbatore rly station. The driver suresh turned up in 10 mns but thereafter refused to drop me and my husband at the station because he claimed we had too much luggage. One small suitcase and 2 small bags. Despite repeated pleading that we would miss our train to blore he refused...