Uber India Complaints & Reviews

I wish to inform you that, i have attached driver mr mohd nabi hussain to my vehicle no. Mh 43 bg 0238 (Mumbai, india registration no.) and he has done couple of trips for which his app was showing rs.8942/- to be credited to my account. But while checking owners app i. E uber fleet neither his name shown in my driver, s list nor his trips and amount also not credited to my account. He had made trips during 5th november to 20th november 2019.br...

I booked cab 2 times but without notifying bookings being cancelled which is unprofessional and risk for the journey with family.
Here uber drivers behaving completely unprofessional.
And also to talk to customer care uber is not proving the phone number also. Not sure how and to whom complaint. There must be proper guidelines even for such cancellation....

Hi
I am mr. Mohd. Imran uddin
I am a uber moto partner (Two wheeler) since 16nov2019 my complaint against payment not credited in my bank account.

I visited several times and i submitted the my bank statement in my nearest uber seva kendra.
There i spoke with mr. Shiva he is taken a complaint he followed 2weeks after that i spoke with mr. P sai kiran he is not given me a commitment when i get the money...

I took an uber cab from dlf phase 4 gurgaon to cyber city dlf phase 2, a distance of 5.4 kms. I however, got billed for 29.5 kms from dlf phase 4 to sohna, thus charging me an extra route from cyber hub to sohna of almost 29 kms. Screenshot of booking and route taken are attached for the uber cab. It seems that the driver did not switch off his machine though he told me so. I have been following up with uber india my emails and a call centre...

Dear team,

It was my first ride in kolkata. From railway station to behla chowrasta.
I was using app first time so unknowingly the payment method was card by default and as a new user i had booked with that option.

When i reached my destination, i wast able to pay the amount through card due to network error. Driver suggested to pay in cash. I had payed and took confirmation about settlement.
br...

Do first train the basis communication skills to your driver, he don't know how to talk with his customers. For past 5 years i am travelling through uber but it's my first time i am facing this type of nonsenses. Even after including the toll fee in the bill, i have to pay the toll seperately and the reason he gave he is out of cash and it's not my headache but then also i need to pay seperately. And the most irritating stuff i faced today...

Respected sir/madam,

My wife riya hazra took a ride through uber on 18.12.19 from bikash guha colony, nayabad to dharmatala bus stop at 09:29 am. After completeion of the journey due to non availability of network at that time the driver asked to pay on cash the amount which showed at the time of booking. My wife paid rs 380 on cash. After getting network she found that rs 396.90 has been deducted from her paytm wallet.br...

This is second time, my trip was auto cancelled by driver without reaching the pick up point last i had reported through app but no action till now by uber and refund of cancellation charges i have paid (Booked through moble number [protected]). Second time today my wife booked (Through mobile number [protected]) a trip from keshav puram, delhi to punjabi bagh, delhi to pick my son from school and that is also cancelled by driver despite the...

Rs.223.05 spent on pos/ecom using ib debit card on 13.12.19:12.51 at zaak epayment services, mumbai from a/c...334915.
But the debited amount does not reach uber for the payment of my trip that i had with them. So the transaction becomes unsuccessful
And hence the amount has to be transferred to my a/c. Pleas settele the issue soon. This is the first time this type transactio-failue occurs to me. Let it be the first and last....

It has become a daily routine of the drivers.. The minute we book the cabs.. We get calls from the drivers asking for where is the location. And then they cancel the rides..
At times they give reasons of no cng.
Some drivers even keep us waiting so that we cancel the trip and not them.
One of the driver even told me to go ahead and complain as he is least bothered..
He won't cancel and won't even take the ride.....

When i am booking any ride drivers asking to cancel the ride asking us to pay through cash otherwise there are canceling the trips they are saying that that they are getting payment delay in my last trip driver said that trip is 130 i will come only for 180 and asking for cash only bh canceling the trip. I don't understand when driver canceling why i been charged 10 rs two times please give me the reason and resolution for the same. My registered...

-15/12/2019

-client number not available

-accepted food order but was not reflecting in the uber eats app, money was deducted but no refund, also there is no customer srevice representative for the app also nowhere it was mentioned in the app whom to contact, also at my home my guests didn't receive the food which i ordered on the app

-i must get refund asap also they should provide more than my...

I had ordered 2 burgers from jack n lerry restraunt by using ubereats app. I have paid for the order by using paytm. After some time i recieve a message saying the delivery guy is not able to reach you. I send this guy my adress via. Uber eats app. Then after some time i get a message saying the delivery guy couldnt reach you so the order is cancelled and the paid amount is not refundable. I tried to contact customer care support via. Uber...

My Name is Karan Mathew, I am currently in Bangalore and this incident happened in Bangalore. I had ordered food from Empire Hotel Koramangala, Bangalore. I had ordered Tandoori Chicken worth Rs330 and the delivery person who was very late in his job delivered me the wrong order and gave tandoori rooti and dal and as soon i came to know about this o tried calling the delivery person(Avinash) and his phone was not getting connected. I tried...

I have placed online order in uber eats, hyderabad at paradise biryani - kukatpally
Order #3e216
12dec2019 at 8:28 pm ist.
₹542.40

12dec2019: i need to stay few more hours at office due to some urgent work and so placed an order for my kids at home in uber eats so that they will have dinner but delivery did not happened at my residence.

I have placed online order in uber eats, hyderabad...

Invoice no.: igjthgtd[protected]
Trip details: 11 december 2019, 8:26pm
Driver: shravan kumar
My uber profile identifier - invite code: brijg22ue

The driver refused my trip and asked us to travel to where he was standing. I am traveling with my wife and kid. This behavior is unacceptable and highly unsafe.

Even though i highlighted that i was feeling unsafe due to driver's behavior and...

Did Your Driver Match The Profile Photo?: Hi, Today i take a drive from uber for first time. Gazipur to pandav ngr this amount showing on my app 134 sundenlly chnged the driver photo and driver cab number and driver sunden call me and we have to sit but suden changed the amount on my drop location its amount is 365. This is very bad to all o[censored]s. Please we are facing very bad problem in uber app. Driver playing a game with auto changed the...

Three times same issue in one day driver taking charges to much higher wrong amount taken my app amount is lower and driver app amount is higher. 3 times driver change sudden comes in my location and he has changed the driver and cab number. This is not a small issue this type issue raise rape case. I want my money on my bank account. Again i am not using uber. Please refund my money back. I attach all receipt as a proof. What the actual...

I booked an uber around 5 pm first i book an auto and it consume 15mins and then when it didn't come i booked a cab the cab driver keep telling that he will be there in our pickup location in 5 min and he didn't for 40 min we called him multiple times and he always told us that he will be there in 5 mins and after all this time he cancelled the trip and we had our movie planned at 5:20 then we have to take an auto by auto stand and by the...

The vehicle sent was a wagon r, i booked a pool.
The pool already had 3 passengers.
1 customer had booked a single seat and the other had booked seats for 2.

Being the fourth passenger i had very little space, that too besides a male passenger.

Throughout the journey i had to sit cramped up.

Before booking i had no idea about the number of passengers.

Before pooling...