Uber India Complaints & Reviews

I left my umbrella in the cab, immediately contacted uber when i realised. They called once confirmed with driver that umbrella is with him and he will drop it at nearest uber office within 7 days from where i can collect it. When there was no response, i called after 10 days was told driver vehicle broke down, he will drop after10 days. After another 10 days he fell sick. If you don’t have the umbrella tell me just that. Why such petty...

Most of the times i get charged twice on uber as my payment gets deducted from bank and the app still shows it unpaid. No help received from uber help option. Apart they donot have any customer care number also. For no reason ride amount increases automatically after completion of ride, customers get charged twice or thrice as duplicate amount, and also for a cancelled ride by driver customers get charged. When you contact support they say...

The trip fare shown before applying the promo code and the fare shown after applying the promo code is same. The trip fare is increased by the company when applying the promo code. I have applied the promo code of 50% discount. The company has first doubled the price and the provide the 50 percent discount. It almost nullifies the effect of promo code....

I have requested uber to delete or unlink my email id from an account which does not belong to me.
This is a violation of privacy.
They have been saying they are looking into it for around 2 weeks now and i have not received update on this.
I have contacted them both via email and phone and both times they are asking me to be patient now for around 2 weeks now....

I booked a cab on uber using my number [protected] on 12th november, 2019 from igi airport, delhi. I could get hold of the driver after 10 minutes, and then the driver told me to cancel the ride myself because he had an issue with his car. When i tried cancelling, i got a notification that i will be partially charged for the ride anyway. Now this is extremely unfair, since i should not be asked to pay for a ride when it's not my fault that...

I booked a ride with honda amaze driver name amandeep taxi no. Dl1rta3259 from c 357, sector 10, noida to 8/5, surya apartment, sector 3, rajender nagar, sahibabad, ghaziabad around 4:32 pm on 11.11.19 on fare of ₹195 but after completion of ride it charged ₹426, overcharged ₹231 from me (118% more than the booking amount of ₹195) which is heinous practice being prevailing. I request you to refund me ₹231 to avoid further complications...

Hi Uber Team,

I boarded on a cab date November 11, 2019 from Adambakkam to Thirumal vasantha mandapam.(near padi saravana stores

I booked a cab in advance where it showed me the price range between 267-392 and i have taken screenshot of it. On seeing the price range only i booked it and due this price range it asked me to wait for 20 mins and i did the same.

But to a surprise, on leaving the...

Hi team,

I am regular customer o[censored]ber i have booked an uber yesterday (8th nov 2019) @ 9.43am from nileje gaon to nesco it park. After getting down the cab i realized that i don’t have my mobile with me so in order to confirm if i have forgot in the cab i tried to contact the driver but call was diverted to your customer care from where i didn’t get any proper response for the same. I am trying to contact the customer...

On 2nd november, i ordered a food from ubereats through online using my indian bank debit card. Money has been debited from my account for that order. Suddenly i got a message by saying "your order cancelled" also the amount (Rs. 124) will credit back to your account soon but nothing happened. Pls check i will attach the screen shot of my transaction....

I booked cab from anandi apartment, aliganj to ram manohar lohia park, gomti nagar on[protected] for which i was charged rs. 127.42 out of which rs. 126/- was charged from uber credits and rest rs. 1.42 was the amount i had to pay but driver asked for full payment saying that i must be technical error due to which system was asking for payment of rs. 1.42.
Later i checked receipt of ride which showed that rs. 126/- was charged from...

Order no. 1949d (From uber eats)

It was an order for a cake (500g with additional 500g), the added 500g addition was never delivered but i was charged inr 400 for that.

When contacted the customer support about it, the response i received was to leave the feedback and they would take care from the next time.

I fail to understand what kind of support service is that? I pay additional money for stuff...

Hi team. On 5th of november, 2019, evening around 5:30 p. M., an uber driver with car number up 16 gt 0062 hit my car and did not own responsibility for it. He was standing on a very thin road by the side and congesting the entire traffic. I tried honking to make him move on the side. As soon as i overtook him to go my way, he bumped his car in mine and scratched the entire side. He not only didn't take the responsibility for it, but spoke...

Today morning i booked an uber ride to go to ravipuram visa office from mamangalam anjumana temple premises. Vehicle no. Kl 07 ca 5204. The charge shown in my mobile was rs.116.80. But when the ride was completed the driver asked me rs.232. Since i was in a hurry, without arguing i paid the money. But this is injustice that he charged me just double the amount than shown in my mobile at the time of booking the ride. Please look into the matter...

I took a ride yesterday by uber from hauz khas village to shiv mandir dayal bagh faridabad. Driver come upto badarpur red light and a car stop at red light. After 5 min he told that some problem has occured or gas is finished. He moved his car some how and went to out of the car to see problem & then he told "belt toot gyi hai, mein apko dusri cab kerwa deta hun nhi toh app khud kerlo cab. Gadi nhi chalegi."

I moved out car...

I had ordered food from mcdonalds using the app of uber eats on 6 nov 2019. The amount was deducted - 381 rupees. But my order was not placed neither in uber eats nor with mcdonalds.

The amount has deducted from my hdfc debit account.

More importantly, i was charged for another order because my total in uber eats was 301 rupees.

I had to then again place another order in uber eats from mcdonalds...

I have added uber gift cards worth rs 2600 and have used around 800.
Where is the remaining amount?
Have contacted the customer care around 10 times but they are not responding and are not understanding my problem.
There is no proper support phone number where we can call and make them aware of what crime they are doing and nobody will trust uber if they eat our hard earned money like this...

My last night incidence
Uber cheats, uber creap
My last night incidence, i booked uber moto last night 11:05pm from office. Rider called me and asked information pickup and drop, after a long time wait ride has cancelled and i have charged for that.

Again i book the cab and the rider called me and asked all the information. He came and start the journey with me, on the middle of the way he asked that i will not...

I have ordered food from uber on 29th october... My money was deducted which is 252 rupees. And my order got cancelled. There is no uodates in the app profile and my money also is not getting refunded still. I keep on checking my uber profile and i have seen no updates regardung the cancelled order. So how can i know that my money is being processed for refund...

I had booked an uber car on 3rd november, 2019 at 5.30 pm from saltlake sector v to ariadaha kalachand high school. The estimated amount of fare showed by uber was around rs.250.00 to rs.300.00. After completing my journey the fare showed around rs. 547.00. No alternate route was taken and also there were no traffic jam on the way. Actually there were no causes for this unexpected rise of fare. So i think, i have been cheated by uber and...

I am using uber from last some times.
During last ride i paid full amount, as per billing to driver. But now after some time when i am trying to book new ride then it is showing that some amount is pending from my last ride which is wrong.

I had raised this concern with uber team but still there is no correction.

Please do needful

Regards
Jitesh agrawal
[protected]...