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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 92

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D
Debin
from Coimbatore, Tamil Nadu
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change uber fare at the time of destination reached.

Address:Ernakulam, Kerala, 682027

On 22nd november 2018. I booked a cab from pipeline jn, (Kochi, kerala) to edayakkunnam bust stop (Kochi, kerala). At the time of booking cab, the fare shown rs 93/- when reached destination the fare has been changed to rs 144/- my question is how trust in uber costs when cab booked??? What will do if i dont have cash for settlement the driver. Because i booked the cab showig fare rs 93/- otherwise i dont booked the cab! So i want to know...
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B
BenlitaPinto
from Bengaluru, Karnataka
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charged extra for a ride

Address:560068

Yesterday, i travelled from kempegowda international airport to devarachikkanahalli. The amount on my app showed 779.21 rupees. The driver asked me how much was it showing. I told the same amount. I paid 780 rupees. However, after the driver left from my place, the amount showed as rs.690. There's no way to contact the driver to ask the excess money back. Sadly, there's no customer care number to contact uber. I would like a refund of rs.90...
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S
Skgfca
from Gurgaon, Haryana
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dropping at wrong destination

Address:New Delhi, Delhi, 110070

On 21.11.2018 i booked a cab at 4:30 pm from daryaganj to vasant kunj. It was a shared ride and charges shown were 139/-.

Just 200 meters before my destination the driver took a u-turn and on my asking he said he has a pick up which he left behind.

I objected as the pick up was about 1 km away and my destination was 200 meters away ony. I got down before my destination and walked.

I found that...
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N
nirmala cynthia tirkey
from Kolkata, West Bengal
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lost mobile in the pool ride

Address:Kolkata, West Bengal, 700030

Sir,
I travelled from 9:35am
Umakanta sen ln, sahid colony, paikpara, kolkata, west bengal 700037, india
To
10:08am
19, netaji subhas rd, fairley place, bbd bagh, kolkata, west bengal 700001, india
License plate: wb090588 of rode with animesh
Call the driver but he denied that mobile could not be located since thereafter he conducted next pool drive....
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Address:Bangalore, Karnataka, 560036
Website:Uber.in

I have been using uber for more than 4 years now and the customer service is very bad. I made the payment for a trip through upi and the money got deducted from my account as well. The transaction shows successful message. But in uber it is showing payment due. I cannot book further trips unless I pay the amount. This happened 2 times previously and I was forced to make the payment so that I can book the trip. I contacted the customer care...
+3 photos
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S
Sreeja1975
from Bengaluru, Karnataka
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non responding the driver

Booked uber cab on 21.11 2018 for ypr railway for morning train

Msg received sannayya +[protected] will come by 5 minutes.

Neither he has started nor attended my repeated calls even after 5 minutes. Hence i cancelled the cab and booked another cab uber[protected]. He came and took me to ypr. Penalty imposed on me

Hence penalty collected from me is to be reimbursed...
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A
abhinaw1234
from Patna, Bihar
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driver denying two way trip facility in uber

Address:Jaipur, Rajasthan

This is Shubham Gupta from Jaipur with Mobile number [protected]. I had booked a two way sedan trip from Jaipur to Khatu Shyamji. Driver Salman with White Swift Dzire RJ14 TE 3060 took us to Khatu Shyamji and when we wanted to return said that the trip was not two way it’s only one way and ended the trip and demanded Rs 1800 and to go back to Jaipur another Rs . Total trip value INR 3600. We had an arguement with the driver post which he...
+1 photos
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दिव्यांशु सरन
from New Delhi, Delhi
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my uber credits

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Uberindia.com

Last sunday I had a ride in which my driver asked for cash 77Rs. on a non cash ride. I complaint on Uber and they refunded me 77Rs. on my credit but they deducted Rs.38 credit from my uber credit. So I lost Rs. 77/- cash + 38 uner credits and I got back rupees 77 only . Where is my rest of the credits and when I complaint again . They closed by saying that they have already provided the resolution. Recheck and kindly revert asap...
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A
abhinaw1234
from Patna, Bihar
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driver denying the round trip booking

Address:Jaipur, Rajasthan

Hi Team

This is Shubham Gupta from Jaipur with Mobile number [protected]. I had booked a two way sedan trip from Jaipur to Khatu Shyamji. Driver Salman with White Swift Dzire RJ14 TE 3060 took us to Khatu Shyamji and when we wanted to return said that the trip was not two way it’s only one way and ended the trip and demanded Rs 1800 and to go back to Jaipur another Rs 1800. Total trip value INR 3600. We had an arguement with...
+1 photos
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A
Abhisek Kumar Mandal
from Chennai, Tamil Nadu
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incorrect cancellation charge when driver cancel the cab

Address:560037

Driver name:ravi kumar
Number: [protected]

I booked the cab and called the driver to know by what time will the cab come. As soon the call is cut he cancelled the cab and i mow i have to pay 43 inr why?

This have happened multiple times not once. Please change your policy.

Cancel the charge or i have to take the issue further to higher authorities.

Name: abhisek kumar mandalbr...
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L
Lizmol Antony
from Nagpur, Maharashtra
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cancellation fee dispute

Address:Nagpur, Maharashtra, 440033
Website:Uber

Hello, i have had good experiences with uber except for 2 occasions. My last trip was booked with a driver named deepak (Maruti suzuki swift dzire) on 22/09/18, nagpur. After the driver reached the location he started going off rudely on us asking if we can speak properly or not and whether we are from that city. Didnt even let us enter. Then he just left saying he was cancelling. Now i had to pay the cancellation fee to book another urgent...
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R
RanjanVishwakarma
from Mumbai, Maharashtra
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uber driver stole my phone bag and money

Address:Pune, Maharashtra, 411027

After reaching home I couldn't find my bag which had two phoens and money. When I trying driver number it's switched off alone with my number too. Filed police FIR too. But Uber is not responding to my tweet or msg in app. There is no customer care number for follow-up .never expected such thing from Uber .filed case against Uber too . I need ur urgent intervention in my case . Uber driver stole my phone, bag and money and I filed FIR too....
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R
RajeeV Venkata (Raj)
from Coimbatore, Tamil Nadu
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worst experience from uber driver

Address:Coimbatore, Tamil Nadu, 641112

I booked a uber cab from prozone mall coimbatore on 17/11/2018, 10 pm. I waited for nearly 15-20 minutes at the pickup location. The driver finally arrived and asked the destination (I have already mentioned in the app - six corner).

After i entered cab, the driver said that he don't accept online payment and asked me to check the estimated fare in my app, then i told its around 150.

Then the driver with an...
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A
Archana129
from Delhi, Delhi
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complaint about uber

Address:122101

I had booked uber today at 6:55 pm and it showed the driver's time if arrival of 3 minutes which was acceptable. When i checked the details of the driver to contact him, it showed his arrival at 7:28 pm. I thought of waiting for him. But at 7:41pm when it was not possible to contact the driver as he was not picking up the phone, i decided to cancel my booking and the company deducted₹42 from my paytm account for the driver who never picked...
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S
Sanjeev1234567
from Gurgaon, Haryana
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I am complaining about uber driver cheating

Address:Gurgaon, Haryana

Yesterday i. E 15th nov 18, i booked uber wagon r cab at m g road metro station gurgaon at 11:43 am. Up number cab.
Driver sadeek called me from number[protected] and comfirm me he is coming in one min.
After that i called him 4 times on number [protected] using uber app contact button.

But he made me fool by standing 100 mtr here and there, and did not pick call. And after 5 min he cancelled it trip without...
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M
m-singh
from Noida, Uttar Pradesh
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42 charge

Address:Ghaziabad, Uttar Pradesh, 201013
Website:Uber

This is so unprofessional.. Uber charge money from your paytm account without even cross checking..everytime there driver dont come on the said location and keeping there phone off.. After waiting for 15 minutes when we have cancel the ride they charge amount from us.. This is very disgusting.. I need my all the amount refunded back to my paytm account. This is so ridiculous everytime there drivers do the samething...
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K
Kuntal Kishore Ball
from Kolkata, West Bengal
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charged cash for a upi based payment ride

Address:Kolkata, West Bengal, 700064

On 14 November 2018, I had book a ride for my freind from Rabindra Tirtha, Rajarhat to Prachi Cinema Sealdah. The ride was UPI based payment ride. On completion of the ride the Uber app on driver's phone showed a sum of rupees 139.84 to be paid in cash. So, my freind paid in cash as it was showing on the driver's phone. But, now my Uber app is showing a payment of rupees 119 to be made for the same ride. What is the meaning of this?...
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Y
Yoraval
from Surat, Gujarat
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cab booking racket

Address:Ahmedabad, Gujarat, 380061

Reg oct 10, 2018 so called booking n cancellation charge. Your charge was wrong. No driver accepted my request, hence question of cancellation does not arise. No name was flashed by you on my phone.in fact there is a racket going on at airport by drivers to earn by such malpractices. They befool the company and passsangers both n you are losing the clients. Yours is not on my preferred list.

On sun 4 nov, 2018, 22:17 uber receipts,...
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N
niteen1315
from Hyderabad, Telangana
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charged extra for my trip

Myself niharbala sonawane. Booked a taxi from airport t3 arrival terminal new delhi to rajender place new delhi via uber app on 13 november 2018 at 19:52 through my mobile account [protected]. While booking and on confirming the fare shown was 263 rupees and on reaching the destination and after completing the trip the fare shown was rupees 722. The uber driver also said that do launch a complain against this as this fare is too much higher...
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G
Geeta Chatwal
from Muzaffarnagar, Uttar Pradesh
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overcharged trip by uber

Address:New Delhi, Delhi, 110018
Website:UBER

Dear Uber Team kindly check your software,
since last week you are overcharging 60 to 80 rupees everyday.
The amount shown at the time of booking is different from the amount shown at the time of leaving the cab
U must charge the same amount as reflected at the time of booking
We don't tell the driver to take different route, Plz update your software, as its very amabassing to negotiate with drivers that the...
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