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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 95

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M
Mis3Nikita
from Mumbai, Maharashtra
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amount is deducted but no order was received

Address:Mumbai City, Maharashtra, 400012

I was trying to place an order but due to insufficient balance in my Paytm the order was not being placed and I was reloading the Uber eats order as I added money in my Paytm. Turns out the balance which I had I.e 100.90 was deducted from my account and also no order is showing neither did I receive anything. I would like my refund immediately. Kindly look into it. Also I can’t find anyway to contact them. Please help....
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Lakshay Anand
from Noida, Uttar Pradesh
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smoking and just saved yesterday from death

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
I ride a uber pool. Driver was smoking whole time. I ask him to stop but he didn't. Car speed was high and on a sharp curve he take a wrong muddy route and a small distance away there is a trench and we just saved from it our half car was lifted in air and by god sake we save. I also have video of smoking.

Who is responsible if we died.

Thanks,
Lakshay....
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R
ronslobo
from Ponnampet, Karnataka
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action against my mobile stolen

Address:Bangalore, Karnataka

I had booked uber cabs from chamrajpet to jayanagar bangalore on 26.10.2018 at 11.50 am, while getting from the cab i forgot to take my mobile which was kept in the back seat.

We had collected driver contact number from uber office at bangalore, but we dint get any support or advise from the uber office how to recover my phone from the driver. Neither they didnt allow us to contact their responsible people nor any proper response...
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K
kcr@5972
from Hyderabad, Telangana
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driver cancelled my trips

Address:Hyderabad, Telangana, 500035

I booked a ride to examination center today i. E on[protected] through uber, the same has been accepted by driver and called me that he will be at location within 5minutes, but after 10mints he cancelled my trip without any information, again i booked next trip for the same, but thrice they have cancelled my trip and charged cancellation charges of 47.5 thrice, after my complaint the amount has been credited to my account. But, this uber...
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N
nsannu
from Meerut, Uttar Pradesh
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ride to ghaziabad old bus stand to ntpc gautam budh nagar dadri

Sir ride karne se pahle mene driver ko call kia usse pucha ki ye round trip hai to usne bola hai lekin onway jane k baad trip cancel kardi aur poora charge maang rahe hai fraud kar rahe hai uber bale aur kaha rahe hai ki uska koi solution nahi hai paise dene hi honge pls sir ye fraud na karwaye aur uchit fare le iske liye main aapka abhari rahunga dhanyawad...
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M
Mohinichaubey25
from Pune, Maharashtra
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I have been automatically charged via my paytm

Address:Pune, Maharashtra, 411033

The service u provide is worst i think, firstly i booked a cab and he didn't come and at the end moment he cancelled the trip by himself for which records are available
After that my app showed me a pending amount of rupees 42 and yesturday ut got deducted from my pytm account automatically without my permission infact yesturday i didnt even opened my uber app.
And pytm delete option is not working it says pytm primary account...
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S
shrinidhi666
from Bengaluru, Karnataka
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uber eats - payment not reflected in my order

Address:Dakshina Kannada, Karnataka, 575003

Zaika - falnir order #50c3b
Total: ₹70
Ordered : thu, oct 25, 2018


I had orderd veg biryani and paid in cash to the person responsible for delivering my food. The next day i try to order food from uber eats it rejected my order saying that i had rs 70 due. I couldnt order food since the payment gateway allows only cod and paytm which has a wallet system and i dont use it! Since i was very hungry and...
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Shilpa8989
from Bengaluru, Karnataka
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multiple cancellations by uber drivers

Address:Bangalore, Karnataka, 560043
Website:Uber

Date of incident: 26/10/2018

Incident details: 3 drivers cancelled my ride today after accepting the ride and keeping me waited for more than 15 minutes by each. I wasted around 1 hour to book the cab and finding no cabs in the end.

When we are charged for cancelling the ride... Why is there no penalty for drivers??
Why do they accept the ride when most of the time they cancel it later..

Desirable...
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S
Swapnil Mate
from Bhusawal, Maharashtra
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about unprofessional behavior by uber and driver

Address:Pune, Maharashtra, 411024
Website:www.uber.com

I booked cab today 26/10/2018 at 4.27PM at Pune. It showed me cab will arrive in 13 min. 30 mins gone it was still showing cab will arrive in 13-15 mins. I called driver so many times he did not pick up my call. I waste so much time in the waiting of cab. Then I decided to cancel the cab and use local transport. After cancel cab Uber charge me penalty. Actually fault is occur due to uber and driver. Thereafter they charged me fine.
br...
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shethaksh
from Hyderabad, Telangana
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driver collected extra cash

Address:500032
Website:uber

I took a ride on 1st October, 2018 and payment mode was PAYTM. The driver asked us to pay for diesel stating that he has no cash. He ensured that he will give the money by Paytm. However, he did not return and now he has blocked my number. I raised the ticked on Uber on the same day but no resolution till now. Only reply I am getting from Uber is ' We are still working'. I am not sure why its taking soo much time...
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AdvAki
from Gurgaon, Haryana
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I was overcharged by the uber driver

Address:New Delhi, Delhi, 110013
Website:www.uber.com

Yesterday i booked a cab from hazrat nizamuddin railway station to kashmiri gate isbt and uber cab was showing me 99 for uber pool i booked in the same price after when i was reaching my destination driver said give 200 rupees for ride i told i showed that uber app where 99 rupees fare was showing they said that's not possible i don't know gave me 200 rupees in 99 rupees i didn't fulfill my gas charges then they bargained n said give me 150...
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Address:Hyderabad, Telangana, 500055

"there is no doubt uber is top most cab providers in the world". Now, i am sharing my bitter experience over uber driver to provide better services to the customer in the near future.

At first, the driver (Upendar, suv, mahindra xuv, ts29t0631, date[protected], 9.45 pm, rajiv gandhi international airport, hyderabad, uber pick point-c) was disobeyed to ride with 7 members (Including 3 children) from airport to alwal, in that...
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Maithri S
from Eluru, Andhra Pradesh
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driver leaving ladies beside the road just because of stops not added

Address:Visakhapatnam, Andhra Pradesh, 530016
Website:www.uber.com

I booked a cab service in uber... From dwarakanagar to adarsh nagar in visakhapatnam... But in a rush i didn't get time to add stops.. So.. I requested him to go to school for pickup of kids... I went inside to get the school... He closed the trip and started abusing me for not adding stops... He thrown my bags out of the car.. I was with my two kids.. They started panic and crying... He left me on the road..

Driver leaving...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.uber.com

Uber is a curse and treats its customer as #.. Today
When i booked a cab from noida sector 122 (Prateek laurel) to noida sec 62,
As the construction is going on the street so i asked to drive to the next road and after
Hearing this he asked me extra charge i refused to give extra to that driver. But that driver snatch my hand and abused me by slang language,
Then i step down from the cab and i felt helpless, but...
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S
Sarbani86
from Pune, Maharashtra
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after trip begun driver refused to go!

Address:Pune, Maharashtra, 411057
Website:Uber.com

Cancellation o[censored]ber trip is now become a horrible experience for us who totally depends on uber service. Last moment cancellation is something that is now expectable (Though don't have other options).
Today one uber driver (Mh0572) came and picked me up and after hearing the destination asked me to get out from his car. And immediately cancel my booking....
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Sapna Sara
from Bengaluru, Karnataka
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uber fare variations

Address:Bangalore, Karnataka

For the last 2 months i see a tremendous increase in the uber pool fare rates. It is claimed that the fares are dependent on the traffic and weather. But i do not see anything in that aspect. I book my uber pool on a daily basis to commute to my office and home. It is just a matter of 9kms. Initially for the same distance i was charged just 60 or 70 to the max of 90. But nowadays i am being charged something between 110 and 150. I do not...
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SiluSKP
from Bengaluru, Karnataka
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airport taxi booking

Website:Uber

Hi i have booked a taxi ubergo from the bangalore airport on 24th october 18 at 11:50pm. The booing is done and a confirmation code given to use the taxi service at the bay. Upon reaching there i was told to wait for 1hr or rebook uberxl at a higher cost. This is totally wrong. If you are incapable if providing taxi service, just shut your service at airports or atleast let usknow the waiting time. Do not harass customers like this. I had...
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lakshmi ponnangan
from Chennai, Tamil Nadu
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cancellation fee - driver rejection post acceptance of the trip

Address:Chennai, Tamil Nadu, 600088
Website:www.consumercomplaints.in/new_complaint

Dear uber customer care

My mobile no. [protected]. I booked a uber trip [with driver name mr balamurugan; cab no. Tn07 bt0569 toyota tios liva (The cab no. Is to the best of my memory); trip details from thoraipakkam to foundry road in chennai; time of the trip 3.17 pm; date of the booking 24 oct 2018].

I write this complaint on behalf of my daughter. It is very unfortunate that the driver accepts the trip and...
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Debalina Ray Chaudhuri
from Kolkata, West Bengal
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complain about a ride

Address:Kolkata, West Bengal, 700053
Website:uber.com

Today, 24/10/18, at 10.15 am i booked a uber pool ride, ref. Wb04f2028, from 738 krishna chandra dey sarani, block p, kolkata, west bengal to 341, fd block, sector iii, salt lake city, kolkata, west bengal. But the driver dropped me at 44, sarat bose rd. Chakraberia, ballygunge, kolkata.
I was surprised to find that uber app was also showing me that my trip was complete. The driver asked me to book pool immediately from the spot where...
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I made a trip from happinest apartments avadi to my st. Peter’s university at 24.10.2016 at 10.35.. I paid in cash of rs 82 to my driver. His name is divakar. He has a maruthi susuki swift dezire. I have been charged the amount of rs 83 with my next trip. I feel it unfair. Plz help me to sort this problem. I am a regular customer o[censored]ber. Plz cancel my 82 rupees in my next trip
My account name is vesta irish
My number in...
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