Uber India Complaints & Reviews

There were 2 instances where the driver would ask me to walk to them because they had to take a U turn. And another where the driver kept calling and asking my drop off location and asking me to cancel.

A trip was Rs.42 and this happened 2 times. I still haven't received reimbursment for both. Once on friday where the driver cancelled and today.

I have been receiving a nuisance message that I booked a ride in Uber (which I never did) and to confirm it. If I did not book the ride, I should send a message to some number.

When I first received, I removed my account with Uber. But still the messages are coming.

I[censored]ber is thinking that it is a great publicity, they should know people hate them for this campaign. I shall never ride by Uber even if it is the only cab.

I ordered food from Wok n grill named place. My order id is 2B810 for ₹78. I ordered baby corn and noodles and they have send me chilli chicken and chicken chow. I have submitted my complaint in their platform and got no response. And the fraud company doesn't even provide a customer care number to contact. I request you to take necessary action against uber eats.

Hello team,

What the hell is happening, when and where i traveled from uber.

By the way i don't use uber rides.

Uber order #ef746ae23b343d328c3ec3845e279a0
Transaction id [protected]

How can you deduct my money from paytm without any ride done for[protected]. The amount deducted is ₹152.37.

Reply me as soon as possible and refund my money.

Thanks & regards,
Balaji gouda

My car was attached in uber at kolkata it was running quite well then uber company tell you cannot run your odisha registration vehicles at kolkata and having national permit so we bought our vehicle from kolkata now i visited to bhubaneswar uber office they told you cannot run your vehicle no. Od 02 ak 0434 here we cannot do anything to run your vehicle at uber. I want to run in bhubaneswar.

Hi,

I took uber on oct 5, 2018 and before booking the cab i changed my payment option as cash. After cab arrived i checked the payment option and it was showing as cash. During completion of the trip i received 241 rs as trip fare in my application to pay the same via card and driver received 286 as cash in his application. I already logged about this incident with uber but they are telling its outside cash payment and i need to agree on the same. Also they are asking me to pay the amount via card as well. If i choosen payment as card then i should not receive the bill in driver's application but driver received it and asked to pay for it. If i choosen cash as payment then i should not get the card payment in my application. Here i told many times but uber customer service claiming it was not their mistakes. Why should i pay for single trip twice even i have no issues in my end. Even uber authority not agreeing to validate the issue from their end. If they check the trip sheet of the driver they might resolved this earlier. They did not help with this and really made me worried about the trip. Can you please do the needful from your end?

My mail i'd - [protected]@gmail.com

This is the 4th day since i reported a lost Smartphone (MI 4A Xiomi White color) in a uber cab in Delhi. Vehicle Car number: DL1RTB1885 and the name of the driver -Dharmender,
I had left the phone in the back cover of the front passenger seat to charge and while getting off i took all the luggage but forgot the phone lying there at the back cover. it must have slipped inside the cover and could not get my attention. I am now without a phone from last 4 days and Uber has not connected me with the driver. I dont have drivers number otherwise i would have called him directly. why is it taking so long to put me in contact with the driver so i could go and get my phone. There is no direct line to Uber customer care, on App i have raised the request 4 days back and still no response. i have tweeted on their page, sent direct messages multiple times. On twitter they are active in replying yet it seems as the automated response without any human involved because its not doing anything and i am not getting any support.

Compainant : Harsh Gupta
Phone [protected]

We booked cab from delhi pin code 110009 to mahagun mywoods in the morning around 11am 4 november, 2018. Driver name is ravi and his mobile no. Is [protected]. He make call himself and told us that i m scrapdealer got this no. From same place of pickup / pick up location. And if you want your phone back you have to provide me some andantage. After calling several times, he d'nt respond. After that i called him from some unkown no. He said yes i m ravi uber driver.
I think i"ll never think o[censored]sing uber nd never suggest anyone to use uber. I think uber is wrost among all. Your choice of drivers are wrost in your industry

Yesterday i had a #uber #pool ride from birubari to zoo-road. The cab was well maintained and clean so i complimented the driver for it. He kept all windows open and ac off. It was ok since i was the only rider and i am not that habitual to ac. But when we reach bhagagarh we got stuck in a traffic jam. The cars were moving in tortoise speed. Then i asked driver to switch on the ac because it became so hot and suffocating. Then the driver said very rudely that he is not going to on the ac for me because i was using pool, so i am not eligible for these facilities. I have to wait till the pick up of next rider. And i said it's ok i can understand your concern. But it's too hot here so please switch it on. Then he said its uber policy that they don't use ac for single pool rider. I asked him when this policy is been made? He said before15days. Then he started shouting on me for asking that question and said if you need all these facilities then you should take your own car and #stop #using #uber or any other cab, or book for higher expensive category. I told him that he is giving a #wrong #information to riders. Which is not good. Then he became #abusive and even #threatened me that he knows where do i live and he because he also live in that area and #he #has #my #phone #number now. So he will see me there. He directly #threatened that if next time he see me on that area then it will be #harmful for me. Then he refused to stop the car at my destination and stopped it little bit away from it, because according to him stoping car there will be difficult for him. When i said i can't walk that much just take back to my destination then he started #recording my #picture and take the more away from my drop point and then he stoped the car get down and came to the door i was sitting by side opened it and tried to man handle me. By that time it doesn't registered in my mind what exactly he was doing. But i shouted. And he was abusing me so loudly that the local public gathered there and rescued me. So now i want to ask a #question to #uber and other cab companies, how safe it is to use your services? Our phone numbers and addresses are available for the drivers and so that are they open to harrass and abuse us? You hire the drivers who openly threaten the customers and they are so confident that the #company #will #not #take any #action or do anything. And i think this is true only.

#uber. #not_safe
#uber_india. #uber_guwahati
#unsafe_ride #abusive_driver

The of that driver is #santush
The vehicle registration number is #as01jc7300

Please share this post with #uber

Not for only me, but for all o[censored]s..
#i_raised_my_voice.

Driver threatened me and told me i’m unable to proceed your trip. Driver refused to go. I’ve eyewitnesses to the incident..
I was standing outside max hospital saket outside gate no.6 i’d booked the uber taxi to my home (Drop location) he reached there at my pick up location and asked me where to drop, as i told him my dropping location he immediately refused to go saying it’s too far and wanted me to cancel the ride and started shouting and saying i’m the owner of this taxi not uber. My wish if i take you/not.. I’ve public witnesses to the incident. I’m being charged extra money for cancellation and first n foremost how can a uber driver refuse on his duty hours. Pls call on [protected]
Uber car/taxi no. Hr 66a 8723
Make - swift dzire
Kindly reply n oblige asap..

I was standing outside max hospital saket outside gate no.6 i’d booked the uber taxi to my home (Drop location) he reached there at my pick up location and asked me where to drop, as i told him my dropping location he immediately refused to go saying it’s too far and wanted me to cancel the ride and started shouting and saying i’m the owner of this taxi not uber. My wish if i take you/not.. I’ve public witnesses to the incident. I’m being charged extra money for cancellation and first n foremost how can a uber driver refuse on his duty hours..
Car no. Hr 66a 8723 swift dzire

I have booked uber on 01.11.18 for journey on 03.11.18 12.20 p. M.
On 03.11.18 first the driver cancel the trip after 15 minutes. When booked again on 03.11.18 driver switch off the mobile and cancelled after that. I was travelling to mumbai central from vashi. My train was around 2.20 p. M.. So sufficient time was there to catch the train. But due to unprofessional behavior of the driver i missed my train and i had to book a flight entire incident cost me rs 6000/- extra
I need a refund of the extra rs 6000/- incurred due to this incident.

Driver canceled the trip because payment is non-cash. Request to refund cancellation fee of rupees 43 charged from my paytm account. on 3rd nov 2018 9.50 am. the trip was from nandi enclave apartment, bhuvaneshwari nagar, bangalore-560085 to BMS college of engineering, Basavanagudi Bangalore-560019.

Driver details:
name : yogish
maruti suzuki swift desire
phone number: [protected]

my details:
sowmya
phone no:
[protected]

We booked a uber from borivali station to saradar vallbahi patel polytechnic college, i c colony, borivali west. The fare showed as rs=s 29/- as per kms.

Hiowever, the driver, confused us and took a longer route deliberately and when we reached, the meter displayed rs 71.

When we refused to pay, he started throwing allegations on us and collected a mob of other rickshaw drivers who along with him started shouting and abusing us. He forcibly took away the 50 rupee note from us and refused to return it, asking for more.

We feel very unsafe and cheated with uber, as this is not our first bad experience with uber.

We are unable to contact uber customer care as none of the nos# listed are reachable.

We will be highly obliged if someone can look into the problem of this continuous cheating by uber drivers and help us to put an end to it

My name is albert and my number is [protected]

On 26th of october 2018 i made a booking on uber auto, i selected google pay payment mode. But there was done internet connection and i couldn't process the payment through google pay but i pay the money to the auto driver.

How when i wanted to book a cab, it shows that i still have that pending money and not able to book a cab without paying that money.

Hi,
I am extremely dissatisfied with the uber services in india. I do not live in india anymore and everytime i come here and want to use a taxi, the app never allows me to log in. Last time for no reason my account was locked for absolutely and i could not contact anyone by phone or even an email to ask why and i resigned to using other services. This time it is not even allowing me to create an account even though i have a new email id and telephone number. I guess i will file a pil at the courts that the non existent concept of customer services make this service as useless as a rock. I see that you have customer services in the usa and uk, so why not here in india, where you are a popular player? Terrible attitude and utterly useless and worthless services.

I had booked an uber auto to go to rajajinagar 60th cross on 30th oct and was informed that auto number ka02ad9194 driven by lokesh wl come. But inspite of my contacting him over phone - which he didn't answer and after having waited for more than 15 minutes i took another auto and reached my destination. To my surprise i found that i was asked to rate his ride for a trip from hosahalli extension to jagajeevanramnagar. My bkg was from vijayanagar samruddhi apts to 60th cross rajajinagar 5th block.

This is the second time it has happened to me. I request u to ensure that this type of lapse does not happen again.

Thanks

I booked a uber frm amausi airport on 16th.. So uber deducted an entire ammnt thrw my deb card. Of state bank. But drivr didnt cm on tym dts y bookd anadr car in cash...
I want to knw y they dedct whole ammnt thrw zaak epayment without a ride and i hv waited 4 days but it didnt return back...
So kindly recheck the matter and refund my deduct ammnt in my bank acnt..i hope u will consider my request...
STATE BANK OF INDIA
[protected]
IFSC..SBIN0000125
Main branch lucknow
[protected]
Thanking you

I am not able to book any ride on uber using any payment mode - cash, card or wallet. The reply given by uber india is as under:
As a security measure, a temporary restriction is placed on your non cash payment method by our system. This means that you will not be able to use a non cash payment method, but can always request trips using cash as a payment method.

Appreciate your understanding in this regard.

Since i am not able to book a ride using cash also, there's no way out and uber is not helping.

Dear sir/madam,
On october 29, 2018, was trying to book a uber cab service from kamakhya railway station up to the garigaon (Within 6 km distance) within guwahati city. First, i had booked a cab from uber app. Following that the driver came and denied to go because of my over luggage. Then, i have cancelled that booking but 42 rupees demanded by the uber service because of late cancellation!!! Although, it was not fault. Okay, then i was trying to book another uber cab service. Each and every attempt was picked up by cab drivers under the uber service and then they were asking about my destination and what amount is showing during my booking. Finally, all of them denied to go. Desperately, i was trying to book a cab service because my family with my kid had to go my destination very urgently. Repeatedly, i was doing this process six (6) times within half an hour, but i was really hopeless frustrated from uber service. Still, i have to pay 42 rupees for further booking to the uber service because of my late cancellation. Importantly, its a common problem o[censored]ber service in guwahati city. After booking a cab driver will ask several questions, like where to go? What amount is showing in your booking? If distance is less then drivers will say i can't reach within time, you go for another cab... So, my question is why this unfamiliar, unhealthy, worst cab service is providing in guwahati city?.. Please take strong action against this.

Thanks

Surajit misra