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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 88

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V
Vijander Kumar Verma
from Latur, Maharashtra
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driver cancelled the trip without consulting and not reached exactly location to us.

I have two similar complain today 01.01.2019 in pune as under : — 1) booked trip at 08.09 am and confirmed, maruti suziki dizire, from bramha majestic, nibm road, pune. 411048. I have tracked and spoken to driver also and said reaching shortly about 12 minutes. I said ok waiting. But when i tracked the car after 12 minutes the car showing near by but not came to us than i tried him over phoned not picked up and immediately i got the message...
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A
anuragextra007
from Bengaluru, Karnataka
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too much high fare taken by cheating.

Address:560093

We are fooled by the uber staff at airport, i booked a ride via [protected]@3.05 am which was of rs 754/- (Which is a usual fair to airport), to my destination but driver told he will take only cash. The staff present on uber point in airport cancelled my previous booking and did some changes in booking in so much hurry and let us sit in the cab in very less time. The. After words the driver took usual route for our destination which cost us rs....
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Address:North East Delhi, Delhi, 110032

Hii this is anubhav from shahdara Delhi today I have booked an uber cab from Indian oil petrol pump at Anand vihar Delhi/NCR to MCD office shahdara at 5:46 pm and cancelled at 5:52 pm because the driver phone was switched off and he took the someone else and started the trip which I realized at the same time and cancelled. And the status as " on hold for order" is showing on my paytm wallet with an amount of 350 for the entire trip and the...
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Address:Ghaziabad, Uttar Pradesh, 201012

Yesterday(12/30/2018), we have taken UBER cab from Sector 9, Vasundhara to Jaipuria Mall, Indirapuram. In that Cab, I have left my dark blue color Coat (upper piece of my suit). After 10 mins, i contacted him and requested to come back on which he expressed his expense reumbursement. I agreed to pay his expense but he did not come. When i gain tried reaching him after half an hour then initially he cut my phone and then seems like blocked...
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M
MACpossible
from Bengaluru, Karnataka
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my uber account is hacked and uber is not blocking it

Hello

I want to report lack of service and data theft not being investigated properly by uber, my uber account has been hacked and it has my cards linked to it. The abuser has removed my phone number and has changed the password as well.
Thereafter the rides are being performed and uber is not stopping or blocking the account, even though i am complaining the matter repeatedly...
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V
Veeran P
from Ernakulam, Kerala
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left mobile in cab

Address:Chennai, Tamil Nadu, 600042

Hi,
This is veeran parasuraman,

Today i took uber ride (30 dec 18) around 12.10 pm from "apparajita apartments ags colony, velachery to st luke's church anna nagar", booked through app registered with "[protected]" and the vehicle"xylo" i don't remember the vehicle number. I left my mobile in the cab itself, once i recognized i try to catch him back but he gone is way. I totally blind now because all the uber details...
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A
alokjee1
from Mumbai, Maharashtra
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fare:never take uber cab in early morning or evening times, avoid

I have taken a cab today morning and the fare it showed was 216 including toll and all, i choose cash mode, the driver took some different path and now 105 extra was added, i asked him, he told it's uber charges, i paid him 320 cash and then filed a complain in uber app, after arguing they refunded 105 as uber credit so they have good practice, take cash and give credit, make sure the next time you travel keep 50 percent extra cash, fare...
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V
vnchandran
from Noida, Uttar Pradesh
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I cannot pay for my trips on app or laptop/pc

Address:122009
Website:UBER india

Uber is strange, and unprofessional. I have taken around 50 rides so far but have never been comfortable making payments only because uber app doesnt work. I have used the same credit card all along, but uber finds a problem with this card. The same card whcih i have been using for over 5 years, paying a good sum each month, and i have a cibil score of over 850/900, ever since cibil was invented. But uber continues to insist that my credit...
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V
vivekvpoddar
from Mumbai, Maharashtra
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paid monies three times no receipt and updation on their server and false

Address:Mumbai City, Maharashtra, 400049

Dear ceo/ directors/ amit jain/ mr. Dara

Is you are replying from a non technical perspective, the transation id was generated from your server, then handshaken with visa and then the confirming interalia bank or credit card service provider then your taxi was relayed as a 4th step and the ride initiated, your american server has not been updated with the necessary payment received details in cash as well as the credit servie...
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I
Inder Mohan Kapahy
from Noida, Uttar Pradesh
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constantly upward revision of ride card base rates

I am a constant and loyal user o[censored]ber. I have been availing of its services almost continuously for the last 5 months since y accident in june 2018. Hae got used to uber services. I use ride cards mainly for ubergo. But i notice that over the last few months the base rate has gone up from ₹ 89 to ₹109 and today to ₹139. This is unfair and discouraging. Since the distances involved in my case are moderate the base rate policy works...
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S
Shreya Dey Sarkar
from Mumbai, Maharashtra
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intercity service

Address:400080
Website:Uber. Com

Uber intercity is the worst possible service they have offered. First of all there is no customer service that can be contact while you are travelling or contact numbers for later. So I booked a intercity from Pune to Mumbai on 25th December around 4pm from the beginning of the trip the driver started throwing tantrums why did you add a stop to the trip, why is your added stop so far away such things which I avoided and choose not to answer....
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P
pbiswall
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dishonest uber driver

On 14 december 2018 we called an uber taxi to take us to the netaji subhash chandra bose airport, kolkata from dl block, sector 2, salt lake, kolkata 700091. The taxi came on time at 0710, and we left for the airport at 0715 and reached the airport just before 0800. The fare was rs254, and i gave rs300 to the driver, named santosh, and asked to a refund me rs45. Santosh took the money and went back to the car, i thought, to bring the change....
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R
rahull rahu
from Bengaluru, Karnataka
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charge on my paytm account

Address:Bangalore, Karnataka
Website:Uber eats app

Uber charged my paytm account for an order and has neither processed the order nor transferred it back. Reached out to support multiple times to no avail.

They keep coming back with the something completely different. I even tried reaching out to paytm support and i haven’t heard from them either. Now they aren’t even letting me book any cabs...
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C
chandan2099
from Bengaluru, Karnataka
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pathetic service provided by uber which is disappointing the consumer

Address:Bangalore, Karnataka, 560066

Recently on 15th of december 2018, i had booked a uber cab to go to a friend's birthday party. It was in the evening and on reaching the destination the fare was inr 357/-. I had some balance amount of around inr 2000/- in the uber app installed in my mobile phone. On reaching the destination, the money should have been deducted from the balance amount which is there in the uber app. I told the uber driver to wait for some times so that money...
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B
boy4573
from Chennai, Tamil Nadu
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apple iphone missing — driver took from the cab

Address:Hyderabad, Telangana

We took a cab no: ts 05ua0780 on december 18th.in hyderabad. Cab pick up time 06:42 pm and closing time 07:56 pm at doctors colony road, madhapur.

We left i phone in the car. We could not able to contact driver and tried to contact uber office. Not getting proper support from uber

Uber being a multination company, we never expect such low profile responce.

Please send driver no and contact address....
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B
Beena Pillai
from Noida, Uttar Pradesh
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my car was rammed by uber driver

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

At the noida city centre metro station and uber driver driving a wagon r white colour with registration number up 14 ft 4965 applied a sudden brake and rammed into my maruti baleno destroying the front corner right hand please contact back for compensation.
We asked the driver to stop and resolve but he refused to stop. It will cost us at least rs 5000 to fix this....
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K
Krishan Kanodia
from Mumbai, Maharashtra
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charged rs.78.75 on 19/12/2018

Address:400601

Please note that i booked premium taxi on 19/12/2018 from international airport to vasant lawns.

The same was cancelled as driver shubhan telephoned me that his car tyre is punctured so he cannot come.

Due to this i had to book other taxi. As taxi could not be booked without cancelling previous taxi. Lot of time

Was wasted in this process.

I request to give back cancellation charges...
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A
Avril Barton
from Mumbai, Maharashtra
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disabling of an account

Address:Mumbai City, Maharashtra, 400071
Website:www.uber.com/in/en

Uber has disabled my account without any prior notification or reason, when i write into them they say that the system has blocked me because i have flouted some terms and conditions which when i ask what they have no answer except that they have addressed my concern. I have been with uber for 2 years with over 500 rides, supervisors called me two weeks back telling me how much they appreciate me being with them however i dont appreciate...
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U
user786
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overpriced cab charges

Address:500032

Now a days, uber is always overpriced and they charge atleast 3 to 4 times. Even if cabs are available, they would show that due to high demand fares are higher. They hide behind fake mask o[censored]navailability of cabs and charge three to four times with no upper limit to prices. Initially they offered cabs at nominal prices to capture market. Now that they have done that, they are over charging. There should be an upper limit to price....
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M
M nehra
from Patiala, Punjab
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complaint and refund.

Address:Chandigarh, Chandigarh

Booked UBER CAB yesterday at 11.22 am from sector 20-A, Chandigarh to Sector-30A, Chandigarh. Contacted Driver-Sh. Sulakhan to share my pick up location. After some time he started the trip without me (I am not incide the car). Contacted him again.He said that he is coming. He Kept me in dark completely. So I didn't cancel my trip. But in the end, the said drive ended the trip.
My money was also deducted.
Kindly resolve this...
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