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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
Complaints 5904
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Uber India reviews & complaints page 96

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A
Arun Kumar Gorai
from Mumbai, Maharashtra
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double billing... for r's. 222.00. dt.22.10.18

Address:Kolkata, West Bengal

I am to inform you that i made a ride on 22.10.18 from kestopur to rabindra sarani, and paid in cash rs. 222.00 to driver.
Next day i made similar ride @rs.228.00. But your cab claimed rs. 450.00 showing balance of rs. 222.00 of previous day ride (222+228).
I paid total 450.00 to avoid argument with driver. This is quite undesirable. Please arrange to refund me rs. 222.00.

Arun kumar gorai
Sr. Audit officer,...
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Kariyadil Cheriyan Kuruvilla
from Bengaluru, Karnataka
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very poor service & attitude

Address:560034

On 23 oct, 2018, i booked an uber ride for 0420. Earlier, i have been experiencing very poor service from uber management which is clearly reflecting in the "couldn't careless attitude and indiscriminate behaviour and discline o[censored]ber drivers. Attempts to reach uber's management is virtually impossible and the given reasons, in the app, required to be selected, to raise the involvement of the concerned officials o[censored]ber bangalore are inadequately...
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J
Johnsak
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduct payment without a ride

Address:Lucknow, Uttar Pradesh, 226017

I booked a uber frm amausi airport on 16th.. So uber deducted an entire ammnt thrw my deb card. Of state bank. But drivr didnt cm on tym dts y bookd anadr car in cash...
I want to knw y they dedct whole ammnt thrw zaak epayment without a ride and i hv waited 4 days but it didnt return back...
So kindly recheck the matter and refund my deduct ammnt in my bank acnt..
Thanking you...
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J
jamesmercy
from New Delhi, Delhi
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complaint about uber car driver

Address:New Delhi, Delhi, 110075
Website:uber

I booked a uber car from dwarka sec13 to mahipal pur (Rang puri) by 10:00pm, when i was reached my dstination i forget my phone in that car. So, i called to driver so many times but he's contact info is not reachable every time. Driver name's gajender [protected], car is maruti suzuki 5967..
My bookin id is by the name of mercy

Kindly we request you to pls provind driver;s details either alternate contact info.. And...
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N
Nadeem.ansari84
from Mumbai, Maharashtra
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refund issue for overcharged

Address:Pune, Maharashtra, 411042
Website:www.uber.com

I had taken ride on 8 oct and i was overcharged.
After complaining they adjusted the fares and refund amount is still not credited.

After raising multiple emails still no resolution. Almost 15 days completed and still no refund.

I had sent many emails from my registered email id "[protected]@gmail.com"

The worst part is there is no call center o[censored]ber, every time we need to waste time...
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R
Rahul Chowdhary1
from Kolkata, West Bengal
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threatened with life and dignity by uber driver

Booked an uber hire go from esplanade kolkata to belgachia. Driver, nasim, denied when asked for basic facilities of the rental car. When asked for reason threatened by calling some union and people on phone to come to our drop point and physically assault us and hurt us. Need immediate help as he may cause issues as he knows our home.
My number [protected]....
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J
Jinal Vasa
from Mumbai, Maharashtra
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ubereats about a wrong order delivery

Address:Mumbai City, Maharashtra, 400056
Website:Ubereats

There has been very poor response shown from the side o[censored]bereats.
I had ordered an paratha from paratha box on 21-10-18 and there was a change in order they gave me a onion paratha instead of cheese paratha i immediately complained on the support system o[censored]bereats but i havent received any response from their end. I personally called the person from paratha box about this on 22-10-18 morning and he is refusing to give a refund as...
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Address:Mumbai City, Maharashtra, 400059
Website:Uber

I have been complaining from 10 days now from uber app but i get the same reply that our concerned team will revert to you soon.
I purchased Uber Ride Pass for Rs. 49/- with 28 days validity and also attaching the screenshot to prove that Uber had got the money for the ride pass. But neither i got any benefit till date not Uber is giving me Rs.49/- refund. Validity is 28 days and out of which 10 days have already got over.
On...
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S
sukriti_b1
from Noida, Uttar Pradesh
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account disabled on 17.10.2018

Address:New Delhi, Delhi, 110052
Website:uber.com

My uber account on my number [protected] was disabled on 17.10.2018 at 9pm.
I am a regular rider at uber with an average of 10-12 rides per week. I was more than satisfied by uber and it’s help support but this time it’s not just disappointing but extremely inconvenient and frustrating.

My account was disabled on the ground of outstanding payment. So l will detail that to you too, on 17.10.2018 i booked my first uber...
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M
Megha2110
from New Delhi, Delhi
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lost Iphone and can drive switched off the phone

Address:Gurgaon, Haryana, 122001

It's very shameful that how unresponsive the uber support are. We have booked the cab from rbs hospital to mega mall at 6:35 pm. However, after we reached at the destination, we realized that one o[censored]s forget the phone in cab. We called on number about 150 times, however driver didn't pick the call and then he switched off the phone.

We tried to call uber support, however, thankfully there is no number on which we can contact.br...
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S
sreyans bhurat
from Dharmapuri, Tamil Nadu
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I missed my flight

Address:600112

I booked a cab by Uber on 4.30 the driver asked me about drop location the drop location was Chennai airport on repeatedly calling driver said I am coming in 5 min 2 min and all of the sudden he cancelled the trip I have my flight by 5.40 I may miss my flight this is how u guys work really it's very disappointing I am gonna raise this issue on all social media platforms and tell the people how u guys cheat on people the booking fare previously...
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K
Koyel Chakraborty
from Khed, Maharashtra
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ubereats

Address:Pune, Maharashtra, 411033
Website:Ubereats.com

Uber eats is one of the pathetic services i have used. I placed an order and immediately wished to cancel it as they painted a very beautiful picture of the restaurant but on checking on google it looked like a shady place. But the customer care number was either busy or the call was on hold. I couldn’t cancel till the very end
I am very very disappointed in uber eats and would be deleting the app immediately. Disgusting customer...
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A
Angelina Alfred
from Noida, Uttar Pradesh
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no forum to register complaints

Address:Bangalore, Karnataka, 560102
Website:help.uber.com

Uber india presents no forum where a consumer can reach them to register a general complaint. The numbers presented don't work, email provided on the web replied back saying it's for techni cal complaints and one should log in to the website. When one logs into the website, there also complaints are allowed trip wise. It's no help as my complaint cannot be registered on that forum.
Uber is taking it's customers for granted.
This...
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M
Munawar Ali Khan
from Hyderabad, Telangana
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misbehave with ladies

Address:Hyderabad, Andhra Pradesh

Yesterday i was booked a uber cab 16 almond street aphb colony to nehru zoological park, on the time of pickup he is arguing with the ladies, he is not allowing the kid below 3 years in the car, total members are 4 ladies and 4 kids.

He is misbehaving with the ladies he is telling if i allowed 4 ladies and 4 kids i need to pay the tax.

All kids are below 3 years...

Previouly also i have booked...
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V
Viswanathan Sankaranarayanan
from Bengaluru, Karnataka
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non refund due to the mistake of driver

Address:560062
Website:Uber India

I booked an uber from mantri alpyne, bangalore to sobha forest view, bangalore at 6.58 pm on 20th october 2018. The driver latif picked up a different person from different location sri sai shiva nilaya, uttarahalli main road and dropped at the same destination at 7.15 pm which is a building consisting of 900 flats. My paytm account was debited by rs. 179.59 when i didn't even travel. Uber refuses to pay back the amount for no fault of mine....
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S
Spoiler
from Pune, Maharashtra
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not getting due refund

Address:Mumbai City, Maharashtra, 400058

1. Order placed on 28 sept 3:35 pm from bitty batter. Order no #ab8a0. Complained that the quality of pasta was very bad. Got a mail saying i will be refunded for that. Post that, no refund got and uber eats not responding
2. Order placed on 19th oct from the pancake factory. Order no #c4eca. The order was cancelled by uber eats because the delivery personnel met with an accident. Got a call saying my money will be refunded. No response...
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D
diksha321
from Gurgaon, Haryana
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uber trip payment made multiple times, still showing unpaid

Address:New Delhi, Delhi, 110017

My uber account shows unpaid amount of 315rs despite being repaid multiple times to avoid chasing the poor uber customer care service. The most recent (4th time) i paid 315 rs was on 31/7/2018.

Have shared screenshot of payment, got response uber need credit card statement!... Shared that, the mail bounces back saying compliant closed, need to initiate new compliant!!!

Fresh complaint initiated... Now uber needs...
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T
Turbo
from Bengaluru, Karnataka
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unprofessionalism and unfair fare

Hi,

I feel that uber has charged me unfairly as the amount was 3 times my normal fare. I was forced to book at this high price because of booking issues with uber.

Initially i have scheduled my ride before an hour of my trip and the cost at that time of booking was 100 rs for my trip. At the last moment when the driver was about to arrive the amount changed to 300 rs which was very unfair because at the last...
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V
Vignesvaran
from Kanchipuram, Tamil Nadu
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money refunded as uber credit

Address:Coimbatore, Tamil Nadu
Website:Uber eats app

Placed an order on uber eats through paytm due to delay in delivery i cancelled the order and uber team told me to wait for 5 working days to refund the amount in paytm but after 10 days they returned the amount in uber credit due to technical support problem they're facing.. I want my money back to my paytm wallet as they promised me.. I don't want to use uber anymore.....
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Address:New Delhi, Delhi

He asking for drop address as per rule im traveling around so i don't know about it
So just i told him im new out here i put location...
So he told me to cancel trip so rough as if im baging him for ride
I haven't cancel my trip
After 20 min he arrived and asking me for drop again i told him tht im travaling so i don't know bro just see in gps i already located...
Again he is too rude and shoting on...
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