Uber India Complaints & Reviews

I am a constant and loyal user o[censored]ber. I have been availing of its services almost continuously for the last 5 months since y accident in june 2018. Hae got used to uber services. I use ride cards mainly for ubergo. But i notice that over the last few months the base rate has gone up from ₹ 89 to ₹109 and today to ₹139. This is unfair and discouraging. Since the distances involved in my case are moderate the base rate policy works against my interest. You please reduce the base rate to original.
Inder mohan kapahy

Uber intercity is the worst possible service they have offered. First of all there is no customer service that can be contact while you are travelling or contact numbers for later. So I booked a intercity from Pune to Mumbai on 25th December around 4pm from the beginning of the trip the driver started throwing tantrums why did you add a stop to the trip, why is your added stop so far away such things which I avoided and choose not to answer....

On 14 december 2018 we called an uber taxi to take us to the netaji subhash chandra bose airport, kolkata from dl block, sector 2, salt lake, kolkata 700091. The taxi came on time at 0710, and we left for the airport at 0715 and reached the airport just before 0800. The fare was rs254, and i gave rs300 to the driver, named santosh, and asked to a refund me rs45. Santosh took the money and went back to the car, i thought, to bring the change. Instead he drove away fast without giving me the change. I shouted at the taxi, but of no use.
We have been using uber taxi over a month while in kolkata, but have not seen any such dishonest and unfriendly driver.
I am not worried about the change, but about such a dishonest driver in the uber fleet.in future i have to be more careful and cautious with an uber taxi/driver if i call a uber taxi. Such behavior of a driver of a reputed company is not acceptable.
Sorry, i do not have the reg. No. Of the taxi. With the driver's name, the time, pickup point and destination you should be able to pin point the driver and taxi.
I like to know what action you are going to take against such dishonest driver in your fleet.
An annoyed/disturbed customer

Uber charged my paytm account for an order and has neither processed the order nor transferred it back. Reached out to support multiple times to no avail.

They keep coming back with the something completely different. I even tried reaching out to paytm support and i haven’t heard from them either. Now they aren’t even letting me book any cabs

Recently on 15th of december 2018, i had booked a uber cab to go to a friend's birthday party. It was in the evening and on reaching the destination the fare was inr 357/-. I had some balance amount of around inr 2000/- in the uber app installed in my mobile phone. On reaching the destination, the money should have been deducted from the balance amount which is there in the uber app. I told the uber driver to wait for some times so that money is paid from my balance amount which was showing in my mobile. The uber driver and i kept on waiting for 10 minutes and the money was not from my balance in the uber app. Then the driver told me he cant keep on waiting like that and that i have to pay in cash. I paid the amount in cash to the driver. Later on after waiting for another 10 minutes when i checked the uber balance in my uber app i found that inr 357/- was deducted from the uber balance. All total i had to pay uber inr (357 + 357 = 714). When i raised a concern regarding this issue to uber through the uber app they are reluctant to help me. They are now telling me that they are not paying me the extra amount which i paid to uber.
I request in this forum to help me so that this grievance of mine is addressed.

We took a cab no: ts 05ua0780 on december 18th.in hyderabad. Cab pick up time 06:42 pm and closing time 07:56 pm at doctors colony road, madhapur.

We left i phone in the car. We could not able to contact driver and tried to contact uber office. Not getting proper support from uber

Uber being a multination company, we never expect such low profile responce.

Please send driver no and contact address. Or else please talk to driver and reply with detaisl. We request you to collect our phone and inform me at
[protected] / [protected].
Please act immediately.

Regards
Amrutha

At the noida city centre metro station and uber driver driving a wagon r white colour with registration number up 14 ft 4965 applied a sudden brake and rammed into my maruti baleno destroying the front corner right hand please contact back for compensation.
We asked the driver to stop and resolve but he refused to stop. It will cost us at least rs 5000 to fix this.

Please note that i booked premium taxi on 19/12/2018 from international airport to vasant lawns.

The same was cancelled as driver shubhan telephoned me that his car tyre is punctured so he cannot come.

Due to this i had to book other taxi. As taxi could not be booked without cancelling previous taxi. Lot of time

Was wasted in this process.

I request to give back cancellation charges

Uber has disabled my account without any prior notification or reason, when i write into them they say that the system has blocked me because i have flouted some terms and conditions which when i ask what they have no answer except that they have addressed my concern. I have been with uber for 2 years with over 500 rides, supervisors called me two weeks back telling me how much they appreciate me being with them however i dont appreciate the way am being treated now. They say there is an outstanding payment on the acct, i have agreed to make the payment however i do not get the option to pay, their technical team cannot figure out what is wrong and are ignoring my concern. I don't like taking ola because they go around and around in circles, a company like this cannot dismiss someone without any good reason.

Now a days, uber is always overpriced and they charge atleast 3 to 4 times. Even if cabs are available, they would show that due to high demand fares are higher. They hide behind fake mask o[censored]navailability of cabs and charge three to four times with no upper limit to prices. Initially they offered cabs at nominal prices to capture market. Now that they have done that, they are over charging. There should be an upper limit to price.

Booked UBER CAB yesterday at 11.22 am from sector 20-A, Chandigarh to Sector-30A, Chandigarh. Contacted Driver-Sh. Sulakhan to share my pick up location. After some time he started the trip without me (I am not incide the car). Contacted him again.He said that he is coming. He Kept me in dark completely. So I didn't cancel my trip. But in the end, the said drive ended the trip.
My money was also deducted.
Kindly resolve this issue and refund my money i.e. 48.31 at the earliest and take strict action against the said Driver.

Hello,
My name is mohit and i m your ubereats partners from last 10 days. My account is deactivated by you un-neccesarly and without any valid reason.in 10 days how can u judge me that i m fraud. Your seva kendra executive tell me stupid reason for my deactivation. I request to u pls activate my account. If there is any problem with me or my work first you warn me. So that i can find another job. Now i m totally free the reason is only you.

I have paid the bill for my last trip via cash.
But it is showing that i haven't paid the bill.
I think driver has done something. After completing he asked us for fare we have shown him that it is 185 rupees he didn't agreed to it and asked us for more. But we gave him only the original cost i. E.185 rupees. Something fishy is going on.
Due to this i was unable to book a ride and it is showing that to pay the bill. Solve the issue as soon as possible

I travel by uber taxi from choodaman des road yo yashwant our railway station. On 08 dec18 at 12.00 hrs. On nice road toll both driver took rs 280.00 for pay the tool tax. At the railway station yashwantpur. I paid 1039.00 as per bill. I got bill copy after few minute that time driver had goen. Toll tax already include in bill summary. Many time i had wrote to uber but they are not given reply. Take necessery action please.

To whom it may concern,
I had a very bitter experience with uber during this ride. The driver stole my phone, credit card and cash. The very next day i went to uber corporate office located in noida sector 67, seek help from the concerned person (Himakshi). She didnt helped at all. Rather she in[censored]ed me by saying that "being a woman you should take care of your items". She asked me to file a complain with police which i did still i didnt got any resolution. I cannot take it that for good 4 -5 days they were unable to contact the driver. Lastly on conversation with her over the phone she was very very rude and denied to help me find my items. Due to the phone loss, i had to incur a lot of loss as i lost my clients contacts and missed 3 wedding events which i was supposed to manage, all due to the ignorance of the uber employee in noida corporate office. Are you guys going to compensate me for all the losses, mental agony and trauma i had to go through. I will not stop here till i dont get a resolution from uber. I will also write to higher authorities o[censored]ber about this incident

I had made an booking in uber xli for Maruti ritz by paying 30, 000/- on 26/11/2018, by debit card and as per your consultant (Mr. Abdul) it takes an week to create a Uber driver account but unfortunately after week your consultant denied to create my account because in background verification process they found a (Chotu Shaikh] person have some criminal record in my location, (borate wasti kharadi) which is an very bad excused by your consultant and i have to submit police verification form, but this process takes minimum 1or2 month to get complete so i requested your executive for refund and he told me he will process immediately [6, 12, 2018) and 1500rs will be an charge for background verification which i think a big fraud which you guys are doing with us, because i dont have any criminal background and just because a person which is not even my friend (unknown Chotu Shaikh) have criminal background you guys are denied to provide me vehicle in xli, so what kind of background verification you people are doing and taking charges for ???, if that person is having same last name in that case it was some how acceptable, however i agreed with that and told your executive to process refund of the rest amount 28, 500/-, but still i didn't get any updates from your consultant and most of the time i found his number switched off, 2day before also i had word with him and he told the same thing he is processing immediately but unfortunately the same no response till yet,

We were traveling from the doctor's office to our home with our grandfather who was indeed feeling very sick. The Uber driver picked us up from there.
As we were driving, the driver started using his phone to watch something as trivial as videos and using Whatsapp.
Both of his eyes were on the phone. Concerned I kindly asked him to keep his eyes on the road.
He got furious and said that I should keep quiet and I should not teach him.
After this incident he left us in the middle of the western express highway with my very sick grandfather.
This made him very ill.

I have an ride on 12/12/2018 and paid cash via my Master card of Rs 539 and paid same amount on 14/12/2018 ..yesterday again driver took 539 and 540 total 1129 of my ride ..i am keep in calling to Uber team but no response still they can see amount took extra they are telling its my fault.why should i pay extra amount to driver and driver also spoke like rude after completing of ride

Hello
This is to bring to your kind notice that one of your driver - name - kuldeep ghatge living in new panvel area is employed with is car with uber.
We have a ride with him couple of times and develop a relation with him.
One day he came to us and borrowed rs 10, 000/- for his hospitalized wife and promised to returned in a week. Till now no news. Will you please check with him as our trips were mainly from sandhurst road to khanda colony (New panvel - near mahatma school)

Yours truly
Mr gian singh

I booked my trip from the said location to chandkheda, first got the call from mr. Kuber, he started arguing for payment in the mode of cash, instead of paytm, recording of same has been circulated by my self on social media.

Again i booked, got the driver as mr. Hitendra, contacted him twice but unfortunately he also not turned up, again got with hire fare mr. Vishal but no response.

More over for such misconduct from your end, you people has deducted twice, an amount of rs. 36.75 from my paytm account.

All this is happening and you people are harassing to customer