Uber India Complaints & Reviews

Dear Nodal Officer,

I travelled in Uber on 11.12.20180evening at 11pm and I have selected the payment method Paytm but the driver said trip completed but driver said that the payment not happened from Paytm so you have to do the payment of Rs:141/- so I paid when the timw of completing my trip but the amount of this trip which is 195.59 has already deducted from my account I requested the driver to return my cash but he is...

Date of issue: 12/12/2018
Issue 1: the trip got automatically cancelled before reaching the destination.
Issue 2: the receipt shows the amount as 1706, however i had to pay 2157.
Issue 3: now when i'm trying to book another cab, it says i have a previous due of 451.

Need this corrected and have the amount refund to my account

My contact number: [protected]...

I happened to take a trip from uber india from bangalore airport to jp nagar. And i got a bill of 1018.00 rs and i made payment of 1018.00 from my debit card. Surprisingly i was asked make payment again with uber even though my bank statement has confirmed money got transferred to uber account.

For 2-3 weeks they kept on saying it was payment gateway error and they can't do any thing, and with out confirming if issue was resolved...

I made a trip from santhosapuram, vengaivasal to happinest appartments avadi in tata zest on 16/11/2018. I paid the amount to the driver in cash at the end of the trip. The driver had some net problem. Now i’ve been charged with a fine of 359 with my next trip. I feel this is unfair. Please sort out this problem as soon as possible. I am logging my complaint for the 3rd time.. Still no steps have been taken. I am a regular customer o[censored]ber...

Dear sir
I order user cab. I was paid extra payment and i was dedit my paytm wallet and my father also give payment to dirwer was took payment i was paid extra money so give my money and (I request you) than contact to uber.in so what can i do sir give my massage to my email address [protected]@gmail.com. Please, sir do fast and thankyou sir....

This happened on 10th december 2018. It had been a long time since i ordered from uber eats and after hearing my friends's glowing recommendation, i decided to try it once more for ordering milkshakes. I noticed an offer was going on and hence placed my order. But to my shock, an amount of 115.6 rs was deducted (Being mentioned as outstanding balance). I thought that that must have been the case and since i was in a hurry i paid outstanding...

Hello good evening sir i was used uber app but ago 4month i was not used uber app some issues in uber app one important most thing my uber contact app is wrong but my number is right pls solved my problem i am very sad for i am not booked the uber app plz tell me the process o[censored]pdate my number i hope u will contact me for this condition
Thanks sir...

Uber driver stolen my mobile phone ..photographs of ride receipt are attached with this complaint including driver details and taxi number... Booked uber taxi on 08 12 2018 at morning from my registered phone number i. E.[[protected]] with uber from mina international hotel sv road, jogeshweri west to domestic airport mumbai around 6:15 am. When i reached airport, taxi driver fled away with my phone and i was already late for my flight to...

On 29th april, we used uber for a trip from thiruvottiyur chennai to guduvancherry chennai and on 30th april we used uber for a return trip - guduvancherry to thiruvottiyur.

Both the trips had toll plazas, but since we had a special permit ticket with us, no toll was paid during the trips. But the uber receipt included a toll fare of rs. 40 and rs. 63 respectively.

Inspite of writing to uber multiple times on...

While i have booked uber cab dt.09.12.18 then charges is 179. Rs but finally with pointed location taken 258rs. I had used a cab today morning with same pointed locations fare charges is ok then why already booked cab charges vary by your side without any prior intimatation this is not fare every time customer suffer with extra charges. With regards raghavendra mob_[protected]...

Since past 3 years my uber account is blocked even after submitting request many times to uber no action has been taken from their side. They just email me that they will get back soon but most of time they dont and sometimes they just reply back that my account is blocked for suspicious activity and i should wait till the issue is resolved. Now its been 3 years still im blocked....

I booked the uber on 8th december 2018. The driver came to pick up on time and stopped me at the destination in 29 minutes and the charge which was due for this was ₹ 155. I got down and left the cab without realising that the driver didn't stop the ride. Later on when i had to make the payment through paytm, it showed no amount available as the driver had not stopped the ride after 30 minutes of my drop. I cancelled the ride and ₹ 377...

Uber driver stolen my mobile phone in mumbai... Taxi number 3146 hundai accent... Booked uber taxi today morning from my registered phone number i. E.[protected] with uber from mina international hotel sv road, jogeshweri west to domestic airport mumbai around 6:15 am. When i reached airport, taxi driver fled away with my phone and i was already late for my flight to delhi so i didnt get the time to make any proper approach... My mobile phone...

I, sandeep singh, mobile number : [protected], had booked a cab on the 05 dec 2018, on uber go from my residence (House number : 421, sector 55, faridabad) to go to faridabad trade fair, sector 12 huda grounds at 1058 hrs. The distance is 10.4 kms and was picked up and dropped off correctly. The initial charges on the app, while booking showed inr 136.00 to be paid. When i eventually got the bill, to my surprise i was billed for 363.00. The...

Hi team,
I have taken only one ride, how can you charged me for two rides, from one place on same time.
I need my money back or refund to me.
For your reference i am enclosed my ride details..

Uber pool
04:50pm
27, tatvam villas, uppal southend, sector 48, gurugram, haryana 122001, india
Village tikri, near shiv mandir, sector 48, sohna road, gurugram, haryana 122001, india br...

Dear Sir/Madam
We have had numerous problems with Uber during our stay in Chandigarth.

The most common problems experienced is network problems between us as customers and the drivers.

Today was a nightmare causing us paying additional fees that we should not have paid which has resulted in 42 rupees being wrong charged today.

The network system Uber use is not satisfactory between driver...

Date of incident:05-dec-2018
Driver no and vehicle no: :[protected], up32chn5846
Incident details: i booked a ride from dps eldeco ii lucknow to pcf head office station road. As i tried to call him several times, he didn't responded and cancel the ride after 10 mins.

So please take some action on him, and revert my money back (Rs 56) which uber is claiming to be deducted from my next booking....

I had booked a trip this morning (Dec 5) on uber with my phone app. After receiving confirmation about taxi being 16 minutes away a few minutes later the driver called me (Not from the number listed in uber) asked where i want to go and then cancelled.
Uber found me another cab - and the same process repeated with driver cancelling
Uber has found me the third cab this morning who is hopefully coming.

This process...

Uber wants customers to walk to certain pickup point to get a cab even with uber go. Why would i pay them if they cannot even pick me up from my location? Uber india is going downhill.

I was asked to walk 500meters to catch the cab. I booked the cab at 4am. The road was full of dogs. Uber is trying to put customers safety to jeopardy. Imagine the situation for olderly or sick people. Pathetic service...

Uber driver kalpnath (Phone no.[protected] charged me twice one from bank the other from cash. When i phoned him back he threatened me and said do whatever you can but he will not pay me back. He said that he just got rs 400 from my bank but he got altogether more than rs 1200. He also charged me for waiting charge whereas i did not let him wait. Now he is not receiving my calls and said you can compliant about me i do not care. I want...