Uber India Complaints & Reviews

Hi sir/mam,

Today[protected] i booked one ubergo cab at around 10.12 am from kodihalli main road to baghmane tech world.
I started the trip at 10.22 am.
While booking the cab it showed me an amount of rs 257. But after completing the trip it showed me rs 845.90.
I did not have that much amount of cash with me and so i had to pay via paytm.
In the receipt that uber has sent to me i can see a distance of 33 km traveled while actually its only a distance of 9 km.
I really cannot travel 33 km in 30 mins on a monday morning in bangalore.

Please help me get back my overcharged money.
This is really not expected from uber. I am highly disappointed.

Thanks
Arunima

Recently i did one trip on 6th nov 2018 for which i have been charged 139.50 rs which i paid using google pay wallet and the transaction was successful. Again when i tried to book on 11th nov 2018, it was asking me to repay the amount for same trip so i needed to repay as i was unable to book the cab.

Email: jaydeep. [protected]@gmail.com
Phone: [protected] (Call purpose call on [protected])

Last day i booking a uber in karol bagh, he name is sandeep and phone no is [protected], car no is dl1ry7538, first i called him that where is you, he tell me near the rbl bank and he ask me where are you going? I tell him that i need to go majun ka tilla. After i will be near the rbl bank. Than i try to call him, but he didn’t pick up call also he cut my call, i almost call him 20 times and waiting him half hour there. He didn’t reply me anythings, so after i have no choice then i canceled that uber and booking another uber, his name is irshad, i paid him extra rs45 for sandeep, so i wanna to know why i need to pain that money to him and why he doing like that, so i hope you will tell me that’s reason as noon as you can,

This is so inconvenient and unprofessional! I had booked a cab from ndls to noida sec 125 on 22nd of sept, 18 for which my drive asked me to pay ₹290 which was the amount flashing on his phone! I gave him the amount that he asked for and then left... After sometime he calls me up and tells me that the amount was lesser than the original..₹438 and he asks me to pay the remaining ₹148 through paytm to ‭+[protected]‬ this number which is no even related to uber! I don’t know who is this lady who called me up and harassed me to pay ₹170 which is not even the remaining amount!!! And when asked, this lady has no recipt no details of the trip!! I don’t know who she is and how did she get my number!! I am ready to pay the remaining amount but i have no viable information about this number! I am being mistreated!! And this is not even my mistake!! What should i do?!

Uber has gone to dogs now... Cos it is not the management that is running the company but the illiterate drivers who are manipulating the system to extract money from the and uber support care team are full of # who don't even know what to do.

I booked uber from airport departure terminal to sushant lok 1 c block and the fare shown was 278rs, but after repeated attempts of booking the car allocated was sandro and the driver mobile number provided was switched off. The driver was calling and asked me to come to pillar no 4 of arrival terminal and so i did. Then after boarding he took via t2 terminal, on checking he replied that this is the only way. Later on billing i realised why all he did what he did. I was charged 300 rs extra, a total of 600 rs. Cos he used t3 arrival pick up and passed through t2, so 150 plus 150, 300 rs were charged extra, which definitely he did not pay. I know this cos i work at the airport and know the in an out of paying of toll. But uber and drivers are extracting money from customer on account o[censored]sing a app.

I registered a complaint with uber support team but obviously they declined the request cos they have no knowledge. And this is not the first time i have been charged extra from the airport but 3rd time and this one for sure is the last time, as i have deleted uber app from my mobile now.

And this time i will fight it for my money...

I have 2 vehicle attached in uber guwahati. But one vehicle on running condition and other vehicle was off road long time back. Now the uber guwahati office says that i have due around 26000 thousand rs to uber guwahati. Now my concern is if i not running my vehicle i uber then how can 26000 rs was due in uber. I was came in uber guwahati office and the concern person said that he will not provide any statment of my uber guwahati account. Now uber guwahati office offroad my maruti alto vehicle. My both vehicle numbers is as 25bc7038 (Chevrolet beat) and as01hc2477 (Maruti alto 800). And my uber fleet all not working because of i forget my user id and password. Kindly resolve my both issues

I have booked an uber from 79, pallysree
To howrah railway station. So driver ask me to cancel the trip because he couldn't find my location. So i asked him to cancel the trip because it's his fault.
So he started using abusive languages on me. And i said that i'll complain against you so he's just continued with his abusive language.
So it's my humble request to uber company that either cancel his driving license or take any strict action against him asap. Below his details are there
Name madhusan
Contact number[protected]

There were 2 instances where the driver would ask me to walk to them because they had to take a U turn. And another where the driver kept calling and asking my drop off location and asking me to cancel.

A trip was Rs.42 and this happened 2 times. I still haven't received reimbursment for both. Once on friday where the driver cancelled and today.

I have been receiving a nuisance message that I booked a ride in Uber (which I never did) and to confirm it. If I did not book the ride, I should send a message to some number.

When I first received, I removed my account with Uber. But still the messages are coming.

I[censored]ber is thinking that it is a great publicity, they should know people hate them for this campaign. I shall never ride by Uber even if it is the only cab.

I ordered food from Wok n grill named place. My order id is 2B810 for ₹78. I ordered baby corn and noodles and they have send me chilli chicken and chicken chow. I have submitted my complaint in their platform and got no response. And the fraud company doesn't even provide a customer care number to contact. I request you to take necessary action against uber eats.

Hello team,

What the hell is happening, when and where i traveled from uber.

By the way i don't use uber rides.

Uber order #ef746ae23b343d328c3ec3845e279a0
Transaction id [protected]

How can you deduct my money from paytm without any ride done for[protected]. The amount deducted is ₹152.37.

Reply me as soon as possible and refund my money.

Thanks & regards,
Balaji gouda

My car was attached in uber at kolkata it was running quite well then uber company tell you cannot run your odisha registration vehicles at kolkata and having national permit so we bought our vehicle from kolkata now i visited to bhubaneswar uber office they told you cannot run your vehicle no. Od 02 ak 0434 here we cannot do anything to run your vehicle at uber. I want to run in bhubaneswar.

Hi,

I took uber on oct 5, 2018 and before booking the cab i changed my payment option as cash. After cab arrived i checked the payment option and it was showing as cash. During completion of the trip i received 241 rs as trip fare in my application to pay the same via card and driver received 286 as cash in his application. I already logged about this incident with uber but they are telling its outside cash payment and i need to agree on the same. Also they are asking me to pay the amount via card as well. If i choosen payment as card then i should not receive the bill in driver's application but driver received it and asked to pay for it. If i choosen cash as payment then i should not get the card payment in my application. Here i told many times but uber customer service claiming it was not their mistakes. Why should i pay for single trip twice even i have no issues in my end. Even uber authority not agreeing to validate the issue from their end. If they check the trip sheet of the driver they might resolved this earlier. They did not help with this and really made me worried about the trip. Can you please do the needful from your end?

My mail i'd - [protected]@gmail.com

This is the 4th day since i reported a lost Smartphone (MI 4A Xiomi White color) in a uber cab in Delhi. Vehicle Car number: DL1RTB1885 and the name of the driver -Dharmender,
I had left the phone in the back cover of the front passenger seat to charge and while getting off i took all the luggage but forgot the phone lying there at the back cover. it must have slipped inside the cover and could not get my attention. I am now without a phone from last 4 days and Uber has not connected me with the driver. I dont have drivers number otherwise i would have called him directly. why is it taking so long to put me in contact with the driver so i could go and get my phone. There is no direct line to Uber customer care, on App i have raised the request 4 days back and still no response. i have tweeted on their page, sent direct messages multiple times. On twitter they are active in replying yet it seems as the automated response without any human involved because its not doing anything and i am not getting any support.

Compainant : Harsh Gupta
Phone [protected]

We booked cab from delhi pin code 110009 to mahagun mywoods in the morning around 11am 4 november, 2018. Driver name is ravi and his mobile no. Is [protected]. He make call himself and told us that i m scrapdealer got this no. From same place of pickup / pick up location. And if you want your phone back you have to provide me some andantage. After calling several times, he d'nt respond. After that i called him from some unkown no. He said yes i m ravi uber driver.
I think i"ll never think o[censored]sing uber nd never suggest anyone to use uber. I think uber is wrost among all. Your choice of drivers are wrost in your industry

Yesterday i had a #uber #pool ride from birubari to zoo-road. The cab was well maintained and clean so i complimented the driver for it. He kept all windows open and ac off. It was ok since i was the only rider and i am not that habitual to ac. But when we reach bhagagarh we got stuck in a traffic jam. The cars were moving in tortoise speed. Then i asked driver to switch on the ac because it became so hot and suffocating. Then the driver said very rudely that he is not going to on the ac for me because i was using pool, so i am not eligible for these facilities. I have to wait till the pick up of next rider. And i said it's ok i can understand your concern. But it's too hot here so please switch it on. Then he said its uber policy that they don't use ac for single pool rider. I asked him when this policy is been made? He said before15days. Then he started shouting on me for asking that question and said if you need all these facilities then you should take your own car and #stop #using #uber or any other cab, or book for higher expensive category. I told him that he is giving a #wrong #information to riders. Which is not good. Then he became #abusive and even #threatened me that he knows where do i live and he because he also live in that area and #he #has #my #phone #number now. So he will see me there. He directly #threatened that if next time he see me on that area then it will be #harmful for me. Then he refused to stop the car at my destination and stopped it little bit away from it, because according to him stoping car there will be difficult for him. When i said i can't walk that much just take back to my destination then he started #recording my #picture and take the more away from my drop point and then he stoped the car get down and came to the door i was sitting by side opened it and tried to man handle me. By that time it doesn't registered in my mind what exactly he was doing. But i shouted. And he was abusing me so loudly that the local public gathered there and rescued me. So now i want to ask a #question to #uber and other cab companies, how safe it is to use your services? Our phone numbers and addresses are available for the drivers and so that are they open to harrass and abuse us? You hire the drivers who openly threaten the customers and they are so confident that the #company #will #not #take any #action or do anything. And i think this is true only.

#uber. #not_safe
#uber_india. #uber_guwahati
#unsafe_ride #abusive_driver

The of that driver is #santush
The vehicle registration number is #as01jc7300

Please share this post with #uber

Not for only me, but for all o[censored]s..
#i_raised_my_voice.

Driver threatened me and told me i’m unable to proceed your trip. Driver refused to go. I’ve eyewitnesses to the incident..
I was standing outside max hospital saket outside gate no.6 i’d booked the uber taxi to my home (Drop location) he reached there at my pick up location and asked me where to drop, as i told him my dropping location he immediately refused to go saying it’s too far and wanted me to cancel the ride and started shouting and saying i’m the owner of this taxi not uber. My wish if i take you/not.. I’ve public witnesses to the incident. I’m being charged extra money for cancellation and first n foremost how can a uber driver refuse on his duty hours. Pls call on [protected]
Uber car/taxi no. Hr 66a 8723
Make - swift dzire
Kindly reply n oblige asap..

I was standing outside max hospital saket outside gate no.6 i’d booked the uber taxi to my home (Drop location) he reached there at my pick up location and asked me where to drop, as i told him my dropping location he immediately refused to go saying it’s too far and wanted me to cancel the ride and started shouting and saying i’m the owner of this taxi not uber. My wish if i take you/not.. I’ve public witnesses to the incident. I’m being charged extra money for cancellation and first n foremost how can a uber driver refuse on his duty hours..
Car no. Hr 66a 8723 swift dzire

I have booked uber on 01.11.18 for journey on 03.11.18 12.20 p. M.
On 03.11.18 first the driver cancel the trip after 15 minutes. When booked again on 03.11.18 driver switch off the mobile and cancelled after that. I was travelling to mumbai central from vashi. My train was around 2.20 p. M.. So sufficient time was there to catch the train. But due to unprofessional behavior of the driver i missed my train and i had to book a flight entire incident cost me rs 6000/- extra
I need a refund of the extra rs 6000/- incurred due to this incident.

Driver canceled the trip because payment is non-cash. Request to refund cancellation fee of rupees 43 charged from my paytm account. on 3rd nov 2018 9.50 am. the trip was from nandi enclave apartment, bhuvaneshwari nagar, bangalore-560085 to BMS college of engineering, Basavanagudi Bangalore-560019.

Driver details:
name : yogish
maruti suzuki swift desire
phone number: [protected]

my details:
sowmya
phone no:
[protected]