Uber India Complaints & Reviews

On 27.7.18 at about 11.30 a. M, i booked cab from my mobile [protected] for avisikhta 1, em bypass from my residence at dhakuria.. The driver arbind was contacted. He was also given location guidance over mobile. As he was not coming, i tried to contact him again. The mobile was found switched off. He could neither be contacted again nor he came to the location. Thus the driver deliberately cancelled the journey. I have also utilized the app...

I was wrongly charged cancellation fees by uber cab services
Despite of multiple complaints my amount was not reverted
In fact i always saw a message saying your amount has been reverted to uber credits... Which actually never happened

More we i was charged extra on my next teip (Including cancellation fees)

There is no response from uber support system
We just recieve system generated response...

I booked uber this morning, got a driver no and cab no. Gave all info abt pickup/drop to the said driver. After 20 min another driver calls me and asks everything again. Driver says prev booking was cancelled by driver. What crap is this? Are we at the mercy o[censored]ber drivers? My stupid decision to change to uber from ola paid off. When you charge penalty if customer cancels booking then what abt the drivers? They must be awarded demerit points...

On 17th october 2018, my wife had hired a uber cab for commuting from pune airport (Lohegaon) to residence (Located at sutarwadi, pashan, pune) at around 2258 hrs. The total cost details were rs.322.99 (Inclusive of all entry tax cantt, airport pick up charges). The vehicle number is mh12 nb0783 maruti suzuki ritz, driver mobile number +[protected].

However, the driver's behaviour was very arrogant and performed the car drive...

Lately i have been paying my uber can bills by my credit card. However, in the case of my last ride on 2nd october, 2018 from vellanki, ameerpet to godavari gardens, elite colony, yapral, the driver, mr. Afzal with cab no....0358 was paid by me in cash. But, the driver seems to have shown payment through card and there an amount of about rs. 278/- (Approx) as outstanding.

I would request you to kindly refund the amount and...

I booked a trip on 16th oct 2018 from igi t3 arrival to noida sec 74. I was dropped at my location but the driver didn't end his trip in the app. Now we i am trying to book a new ride, uber is saying that i have an outstanding balance of rs 3500 for the ride which i never took. I want to sue driver and also uber india and get amount refunded asap.

Driver name - mohammed. Details attached
Trip details and trip invoice...

Today i took uber from south city mall., kolkata to southern avenue and left my cell in the vehicle by mistake. Immediately i got down from vehicle, i realised that. I left my vehicle i realised and called number of times to the no. The driver intentionally speed away. And he was not picking up my call to his number. I tried to log in to my account but they were sending the verification code to my registered no, which was lost. I would have...

Thia has happened 2 days in a row - 16th & 17th oct 2018. I had booked an uber auto from marol to chandivali which i do on a daily basis to my office. However on both the days (17th & 18 morning) the app showed as auto booked but after a few seconds the app showed as destination reached with the fare being deducted from my account.

Have tried complaining on the uber app and on their twitter account however, there is no response....

My parents had boarded a cab around 10:43 am in the morning, from bangalore hosakote to beml layout main rd, a tata indica cab, the name of the driver was lakshmisha, phone number [protected]. The driver didn’t drop at the destination as he received another booking and was in a rush to leave. He was on top of his voice and insisted to pay the cash as well as warned to block the customer id stating we have pin pointed the wrong destination....

I booked the taxi on 15 Oct and was supposed to give 190 but they charged me 360 in the name of fine. I order food from uber eats which was not delivered to me the delivery boy cancelled my order and they charged 170 fine from me when I travelled in cab. I had no idea about fine as it was mention no where so I booked taxi. They do not have have customer care number I messaged them many times bt no response came from them
They simply...

Today at 4:00pm I got a call from [protected] this number and the person was like we are calling from Uber can we have 2mins of time I was like okay then they asked my name and my profession then the customer executive was asking how you know about Uber I was bit Uber about what and executive was like four wheeler and I was again confused did Uber started sales of four wheeler and suddenly she cuts the call. I dono why they call and do they...

My name is parvez alam, whenever I book an uber the driver doesn't reach on time and when I booked an uber yesterday with my family the driver refused to come and he used slang languages.. My phone no is [protected]

Please take strict action against the driver and I need his apologisation. Please fix a nice driver for me who can come at any time I want....

I booked an Uber cab from my home and put a destination. after trip started i added one more location as per the facility given by Uber (add/change destination). After i added destination uber driver started shouting and denied going to the added location and ended my trip. I requested Uber customer care to take strict action against driver and refund me the money charged in my paytm account. but uber customer care did not assisted me in...

My account has been disabled by uber without giving me any reason for it. There are no dues from my end. My card details are saved by uber.
I have been trying to get it sorted since september, but uber just reverts we are looking into it.
This is a very poor service by uber. They block the account as per their own convenience with customers credit card / paytm information stored with them. Moreover, there is no helpline or live...

I had ordered online food from ubereats @8:30 on 15/10/2018, in app it showed that food will be delivered by 9:30, after 9:30 it again extended time showing 15 mins more, to my suprise when i checked at 10:00pm app showed that food has been delivered at 8:47 itself, i called on callcentre but got a very poor respose, i want my compaint to be taken om very high escalation level as none of the team member were supportive...

On 05 Oct 18, I booked an Uber Cab at Guwahati, Assam at 2026 hr. Despite of it being a non cash payment, the driver asked for cash payment and thereafter cancelled the trip. The cancellation amount was deducted from my paytm and on a request the amount was refunded however, as Uber credit. The cash return to Uber credits is unacceptable and is considered a planned malpractice to engage customers to such services without their will. Additionally,...

Hi, My name is Vipin sharma, i am infact was a regular user of Uber Cab as well as Uber Eats...I have not faced any problem with both of the services i was using but recently i am facing such a harassment that i cant even book a cab or even cant order food. Look there are many options available in market which i can avail anytime anywhere.. But an outstanding is showing in my account worth rupees 459...
I have ordered food from uber...

I called for uber in mumbai airport and was canceled (By the driver) twice at around 11.30pm (India time) on 13 october 2018. For the second trip that’s canceled, i got charged for the trip that’s not supposed to be mine. That trip was showing from one place called bazaar to airport. I think maybe this is the driver’s original trip, but in the end i got charged.
Tried complaining to uber in the app but the customer service did...

ON 10TH OCTOBER 2018 I HAD COMPLAINED TO YOU AS PER THE FOLLOWING DETAILS:-
"
Uber India — cancellation charge of rs.63/- for fault of your own driver.

1 Review
R.R.Nair on Oct 10, 2018 Submit a Complaint
Today morning i had booked a cab from you to go to metro multispeciality hospital, noida and your driver mr. Bhagwan with his car no. Hr55w8543 came to the pickup location and asked me where...

I neither booked nor traveled by the cab from uber on 11th july 2018 but surprisingly i was shown to have traveled/hired a cab from uber in dl1z6396 with driver maulana abdul for 10 hours 54 minutes from 11th july 2018 evening to 12th july 2018 morning". I was driving myself with my friend on that day while going home from office (Cgo complex new delhi to vasundhara ghaziabad) that evening and was in my home the whole night after reaching...