Uninor / Telenor Complaints & Reviews

Sir my pH no. Is [protected] from Agra.my complaint is against continue activation of services and refunding of deducted balance. This time service named I contest is been activated and deduct 5rs. From my account. After complaining to customer care representative he doesn't refuse to listen anything.pls look forward to this otherwise I will cut my all 4 connections o[censored]ninor. This is not the first time you deduct the balance. And this time if you doesn't give my balance back.I will cut all my connections o[censored]ninor.

I am telenor user from pimpri pune(maharashtra-411018).i complained about many times about network service to senior customer care executive also and said at first call always receiver is not hearing my voice.executive replied that telenor service is not available in pimpri pune.please help me .unfortunately i have given this number to us client.

My Telenor no. is [protected] Telenor activated a service on my mobile named fashion factory on 3rd dec 2015 with out my concern and deducted Rs 21. When I called the customer support, they simply replied that only you have activated the service by yourself. I didnt even use my phone for that period and they are saying that I have done this and deducted my balance. They never entertain my complain. And finally I come to realize that I have opted the worst telecom company ever. Extremely poor services and total fraud company.

One person call me and offer part time sms job(uninor company job) but first pay 2050rs in bank account but after one week not send curiar(phone, uninor sim, ATM) after one week this person not take my call I am think this person is frod plz answer my problem. Frod person contact no:[protected] Bank account no.:[protected] Plz contact me :[protected]

Sir from the day I purchase telenor sim, continue I have to face firstly your network even in full network I am unable to do clear conversation. But the main problem is that company continue auto activate many VAS services on my no. and take charges for that without my permission and even calling to your helpline no they cannot refund it

Unable to bear AIRTEL haphazard charges and disturbing calls, I ported to Telenor a few months ago. My number is [protected]. Before last month also this telenor service deducted 30/- plus 30/- for useless and undesired music from haunting 54646. SO frequently telenor calls subscribers numbers from [protected] and as it is inward call from unknown number, we try to answer the call. That is all our balance gets reduced by 30/-. What kind of loot it is? Already I complained when they deducted my money twice 30/- each time and they reversed the entries. I have been trying to have 'DO NOT DISTURB' facility on my number, but it never worked out, and constantly unsolicited and disturbing calls / messages from telenor service keep coming. It is difficult to keep watch on cell. I am a teacher myself and how can telenor disturb me with dirty calls and music always? I request you to kindly arrange to return the money. Thanking you, [protected]

I am bhavna s acharya My Village in network problem so i have installation tower in my home land. Please sir, I hope you undrestand my network problem and interested to installation tower in my village my address is : at po kasad/ta dist Bharuch State: Gujarat Mo:[protected] Email:[protected]@rediffmail.com

Dear sir my mob no. is [protected] and i got a message from company ( recharge with rs 99 and get t=t unlimited calls free ) then i contacted to customer care you can check my call details, he replied to recharge with 121 to get the facility and after i recharged from 121 but i did not get the benefit . so again i contacted to customer care and this time he replied to recharge with 99, i argued with him why he miss guided me then he replied to leave a complaint . so i am complaining . so plz do the needfull

Everyday we are facing call drop problems with Telenor Network in Motets, Ahmedabad. Called and reported ustomer Care they have no solution on call drop and said helpless on 30.11.15 at19:05 Kindly investigate the issue and resolve it. Sudhanshu kumar [protected]

Hello Team, Good Afternoon!!! This is to inform to you that i am using Uninor/Telenor services from last four years but your Network Services is not working properly in anywhere like Naini-Allahabad, in Rural areas like Villages, hometown etc . With due to respect i want to inform u I am not satisfied with that. Kindly I request to all of you that do need full help as soon as possible. Warm Regards, Ankit Shrivastava

Mob no. [protected] Rs.12 was deducted yesterday i.e. 28 NOV 15 for vas U TreasurO When I called to customer care she de-activated the service but did not refund the balance. When i called second time he said to wait for balance.next day i.e. 29NOV2015when i tried to customer care call is being rejected. When i call through another no. he is telling that it is more than 24 hrs so balance will not be refunded.NAGA BABU.K SUPERVISOR VERY BAD TALKING.VERY COOL RESONANCES.I HATE THISE TELENOR.VERY BAD SERVICE.

Sir/Madam, My name is Mittal from Ahmeabad. My phone is stolen. So I lost my Uninor sim card. Someone is using My sim card, who has crested Whatsapp a/c too on my Uninor Number. My Uninor contact number was : [protected] . Please Try to solve this problem as early as possible. Thank u, Mittal

I have talk to mr. Aashish varma for about 11 to 12 am for my refund claim amount of rs. : 80/-. He says me that i have deposit this amount within 10 min. But unfortunatly not any amount deposit till 3.45 pm. My mobile no is - [protected]. I have sand my debit card details as per his requirement. So, please do as early as possible.

My Mobile Number - [protected] My prepaid Balance is Rs. : 102.53 dated on 23/11/2015 which I have checked. Then I have checked by Balance Amount Dated on 25/11/2015 that was only Rs. : 47.53. I have to speak customer care & local Telenor office. But they are not satisfied answer about this deducted amount. so, plz. help us.

I am using Uninor number [protected] since 2012 and didnt send any sms since 2013 but my outgoing SMS was blocked. Raised a ticket with SR [protected] and ticket was closed stating that "Outgoing SMS facility has been barred due to sendingB SPAM/ Promotional SMS" but I used to chat with friends. Now I am about to start new business and gave this number. I didn't check TRAI has blocked my number and now I have to send sms to confirm my DSC which it's highly required. Any solution for this?

Dear Sir, Mob No-[protected] I have recharged on 9th Sept. Rs. 97 for scheme of 90 days .25 paisa STD and local but the telecom operator closed before time they give me only 30days. This is very unlikable. I complained cutomer care many times. I did't got appropriate answer and also not got remaing sheme days. Kindly consider my case give response. Mob No-[protected] Email: [protected]@gmail.com Regards Sushant

Today i made a recharge of Rs.60 to my uninor number:[protected], but due to low battery my phone got off but this happened when i was making recharge i entered the my lvb bank pin and my phone got off but the amount was cut but recharge is not successful.please complete my recharge process

On 22nd Nov 2015, I recharged my prepaid number with Rs 39/- for FB + WatsApp + Data, now it’s 23rd Nov and it’s not working till now.
Called 198 at (09:40 AM) to lodge a complaint regarding the same: Here the story begin:-
1. “Damini”, received my call and keep saying that will help you and suggest
me to talk to the technical person, I asked her that I don’t need any technical
Assistance I just want to lodge a complaint regarding the same, but she refused
and ended up with “we can’t lodge your complaint or will not lodge”. And after
putting me on a loooooong hold she transferred the call to her so called senior.
2. “Amrita”, call landed to amrita and she scared me saying that the Incoming, Outgoing and Data is closed for this number since 1st of Nov. Than where the hell is my balance being deducted. Apart from this she also keep telling me the service was close and she is opening it and it will take 4 hour MAX to resolve, again she also ended up with “we can’t lodge your complaint or will not lodge”. And again after putting me on a loooooong hold (it was longer then the last one) she transferred the call to her so called senior.
3. “Hari Om”, the third person who fooled me and said system has issues and will take 5 hour MAX. Assured me that this will be resolved within 5 hour, but he also didn’t took my complaint” which was my very first concern.
4. “Mithlesh” at 05:31 PM, he called and spoke some stuff and wanted my permission to UnBAD that data service stuff which was BAD earlier, WTF. Why the hell did I recharged and why the hell did I called earlier. He said he will open it and it will take 5 hour (again ).
But as of now I can’t see it’s working, and my very first concern regarding lodging a complaint is still in cloud somewhere.
On 24th a full day passed and till this time I haven't heard anything from Telenor/Uninor and not even the data pack activated or should I say started working.
Now I get it, why people were suggesting me not to tie with Telenor. But I think in India every Telecom provider has same problem. No one cares about customer, and if you complaint they keep crying their rules and conditions without listening you. They don't know how to serve customer, all they know is how to fool customer and blaming customer for their mistakes.
On 25th I called to Customer care to check why it’s still not working. They gave me the same reasons again they gave earlier. Not even ready to hear that I called earlier too and they ask the time to resolve the issue. And after three days again they were telling me they will UNBAD my data connection and after four it will start working. I felt exhausted trying to explain them this happen earlier too but it’s still same, not resolved. They are not giving me any resolution not even able to tell me what should I do now. Where to go who can help me or to any higher authority.
They simple denied to provide me any further details and keep telling me we will UNBAD your data and after four hour it’ll start working.
After a long frustrating conversation they agreed to take my complaint which they earlier told me they don’t have any platform to lodge a complaint and they will not lodge my complaint.
SR[protected] complain number provided to me with the time of 30th Nov it will be resolved or they will get back to me.
WTF what should I do till 30th and they are not even ready to give any surety over it.
And what about the pack validity which started on 22nd I am not even able to use it.
I WANT MY REFUND NOW, this is the only thing can help me in this situation.
Why the hell always a customer should get compromised.

Sir My self Dilipraj Nanikram Tekchandani Residing at E-2, Kubernagar, Ahmedabad, Gujarat 382340 Sir, I had purchased 2 SIM cards from a Mobile van of TELENOR company at Kubernagar. Given them two Passport photos and 2 copies of Adhar Card as proof with form filled. Sir, It has about 40 days past, till I am waiting for regestration... Whenever I had connected the SIM, the message come NOT REGESTERED WITH NETWORK the covers denoting SIM nos and ID nos are attached with this 1. Mobile no : [protected], SIM no. :[protected] 2. Mobile no : [protected], SIM no. :[protected] I request you please do the needful -- Regards Dilip Tekchandani E-2, Kubernagar, Ahmedabad - 382340. Tel : (R[protected], Cell : +91 - [protected]

This number from Patna or Jharkhand ‭[protected] called me Yesterday claiming that they are from consumer court Delhi, She told her name as Rinki Kumari and spoke in a true rough illiterate way. I wonder how could you people let your service to somebody who is not only ruining your company's name but also standard. I hope you will take some serious actions regarding my complain. I also checked in internet about this no. and yes its a fraud caller using uninor service to fool people around. I hope to see some steps taken regarding this else I'll have to take my own steps and file a complain against uninor & this no. You can mail me- sonuboro29.[protected]@gmail.com Thanks