Uninor / Telenor Complaints & Reviews

DEAR SIR/MADAM
ON 13TH DECEMBER 2011 MY MNP REQUEST ACCEPTED BY UNINOR MOBILE SERVICE PROVIDER AND MY EXISTING NETWORK(BSNL) CONVERTED INTO UNINOR. BUT AFTER CHANGE, I AM FACING SEVERE PROBLEM THAT THERE IS NO NETWORK AVAILABLE INSIDE THE HOUSE. SO I COULD NOT GET ANY INCOMING CALLS, WHEN I AM AT HOME. FOR OUTGOING CALLS I HAVE TO GO OUTSIDE,AS I AM STAYING AT THE PRIME LOCATION OF OUR CITY. i.e. JYOTI NAGAR SECOND LANE BERHAMPUR GANJAM ORISSA. I HAVE REMINDED MANY TIMES TO UNINOR CUSTOMER CARE,BUT NO RESULTS CAME TILL DATE. SO KINDLY HELP ME.

REGARDS
SARAT KUMAR NAYAK
JYOTI NAGAR
BERHAMPUR
ORISSA
MOB-[protected], [protected]

date :[protected]
time : 10:16:57 am

respective authority,
I am here by to notify you that i am a citizen of india ,in w.b. today i got a msg from uninor telecom india-- who is the servie provider of the UNINOR describing "NAUGHTY LADKIYON KI NOTTY MMS VIDEOS ONLY RS 2/DAY. TO ENJOY DIAL *355*400*1*1#. "so are these some bloody countrymen who are trying to destroy of the youth's future just for their own profit?

I being an citizen of mother india want answer form the consumer forum of india. please help me to save the future of india.

Sir, my mobile number is [protected]
there is deduction of my account balance every time i recharge i have called several times to stop caller tune service which i have never activated i also got a message that the service has been deactivated but after every recharge i got a message that the service has been auto activated and my balance is deducted. this is cheating with the customers please take a not of this

my name is vikas tomer & my number is [protected] my complent agens uninor . uninor charge 30+15 rup from my account but i m not activat any music servic & customercaer not recive my calls . plz do something



thanks
vikas tomer

I am vishnu kapadia 12th student i am continuously getting miss calls and getting calls from uninor sim. I want to know from whom i am getting this call. so please inform me to whom this number belongs to.... his number is [protected]. whenever i pick up her call she says i love you and other stuffs and my any other member pick up the call she does not speaks.... so sir please write a complaint regarding this number and find out who is this.... my email address is [protected]@gmail.com

Cm Name: Deepak Sharma
Mobile No : [protected]

This is the second time that Music Unlimited Service activated without our consent. Earlier the caller tune was also activated without our consent but later on caller tune has been deactivated and the refund has been given to us.

I have called up Unionor customer care but we have not received any proper response from them.

Iam following up with Nodal officer & appellate-authority but till date we have not received any revert from them.


Pls instruct Uninor to Deactivate Music Unlimited Service and refund Rs.15.00 which was deducted from our account.

Also instruct Uninor to provide the procedure to activate the DND service.

Myself Arko Biswas using a Uninor connection whose number is [protected]. It is regretting that a caller tune has been introduced in my aforesaid connection WITHOUT my confirmation and NO prior information was provided against this introduction. The company has also deducted Rs.5/- (Rupees Five only) from my balance.

I, therefore, requesting you to take necessary action against it and at the same time I am launching a complaint against Uninor through Indian Consumer Complaints Forum to withdraw the caller tune from my phone and credit Rs. 5/- in my balance as they have introduced the caller tune in my phone unlawfully.

Thanking You,
Arko Biswas

Dear Sir/Madam,
Today 16th Dec. 2011 I have Received 2 miss Calls from Pakistan ISD Code ie +92
The number from which i got the miss calls is +92-[protected].Just Iwant to know that how the no. is going to the other People outside the country.So. tell me that is it safe to submit the document to the mobile service provider. If the no. is getting publish then how we can trust that the documents submitted are safe.So pls prevent the misuse of the Mobile Number.

Thanks and Regard,
Jigar Solanki
Member
Maharasahtra Navnirman Sena

Dear Sir,

I have an Uninor service provider connection number is [protected] and I want to port out this number in Airtel network. So I taken the UPC code and going to submit Airtel gallery. But after some days i have come a new message your UPC code and is Invalid please take new UPC code and try again. I trying this procedure about 3 or more time but I did not get the solution about this problem. plz. solve my problem immediately.
i have also completed my 3 month of porting condition...
So i request you plz. solve my problem.

Yours - Pravin Bawane,
KHAMGAON. - 444303.
DIST. - Buldhana.

[protected]

I am sunil , my ph.no is [protected].i was charged 10rs for 2sms which were not delivered, i will request to concern to refund my money back.
and i went to the uninor outlet at Hiraghat,unr3. and i asked them what are the call charges for West Africa region,i was surprised that they don't know?i wanted to make it to second billing, but they don't know anything?what kind of peoples u r keeping in the outlet?i am very upset.......................pls.help me.

I brought a UNINOR sim card and i was using for some times.. I missed the sim card and when i went to the Uninor customer service centre.

They demand FIR for the lost of sim card. Getting FIR for the sim card is not possible now a days. Can anyone confirm FIR is necessary for getting the lost SIM card.

Thanks,

Dear sir/madam,

my no is [protected] i using uni-nor services from last 8 months till now your company wrongly charged my a/c 1st time 30 rs this is not refunded back to me 2nd in bi twin 10/11/2011 to 14/11/2011 Rs.260/- and i called customer care on 15/11/2011 and they told me that your a/c is not updated till now

further i call customer care till 22/11/2011 on daily basis minimum 4to5 call in a day but they told me that no update is found on u r number you call after 6 hours we will give u information

on 23/11/2011 i went to uni-nor galary and they told me that they have only seven days record they cant help me
on that day i talk to ur customer care they told me that they dint have any information about the deduction but the senior of that fellow give me a complain no and told me that your request is processed in 72 hours but till now no intimation is given to me

on today also 10 rs is deducted from my a/c i called customer care they told me that no update about the deduction is showing till now u call after some time back

now sir you have to refund my 260/Rs that was deducted in bi twin 10/11/2011 to 14/11/2011 and 10/Rs on 03/12/2011 as soon as possible


and till no reply is given by uninor about the charges

regards
pradeep jain
[protected]@ymail.com
[protected],[protected]

Respected sir,


I Gunjan Bhayana mob:[protected] have purchased the uninor prepaid sim and submitted document on Sunday, 27/November/2011 and was assured of sim activation within 2 days. As i had purchased sim for urgent use in pune and due to activation not being done till date I am not even able to make the important calls.

You are requested to pay your kind attention.


Yours faithfully
Gunjan Bhayana.

DEAR SIR,

I HAD RECHARGED WITH RS.64.00 STD PACK ON 22*11*2011 & THE SAME WAS CREDITED BUT I COULDN'T DO STD CALLS . AFTER THAT I CALLED THE CUSTOMER CARE AND GAVE A COMPLAINT AND THE COMPLAINT NO. SR 1-[protected] WAS GIVEN. THE PERSON TOLD THE ISSUE WILL BE SOLVED BY 30*11*2011., IN THE MEAN TIME I HAD TO DO STD SO ONCE AGAIN I RECHARGED WITH 64.00 STD PACK. ON 28*11*2011 I HAD THE SAME PROBLEM REPEATED ONCE AGAIN. THERE IS NO PROPER ANSWER FROM YOUR CELL I DON'T KNOW HOW YOUR PEOPLE WORK.
THEN ON 30*11*2011 I WAS CREDITED WITH 64.00 STD PACK. I JUST WANT TO KNOW WHAT HAPPENED TO MY OTHER 64.00 RECHARGE, PLEASE GIVE A PROPER ANSWER NOW ATLEAST

REGARDS
S.MURALI
[protected]

Recently I have noticed that a paid service pack has been actived in respect of my mobile number for which a subscription has been deducted from my account balance without any intimation or information to me and without any option/ concent from my end. I shall be highly obliged if I get a proper justice in this regard recovering the said deducted amount.

Gouri Sankar Roy.p

Dear Sir,

I am prepaid suscriber o[censored]ninor, My Mobile No. is [protected]. I rech. of Rs.90/- on dated 27.11.2011 ( 6GB Data ). I made many complaints to Cust. care, but still Internet in not being connected to this Mobile No.

You are requested kindly check & Resolve at the earliest.

Thanks & Regards

Dr. Girish
[protected]

Date: 29/11/2011
Ref.: My uninor mobile number [protected]

Dear Sir,

This is with reference to above subject, my prepaid uninor mobile account has been debited for Rs. 30/- although I didn't activate any scheme/offer/pack. I suddenly received a SMS confirming that your Music Unlimited subscription has been activated however I don't request any such pack.

In this connection I tried to call uninor Customer Care on 121 but my call didn't connected to them. This is second time my account was debited wrongly.

Please help me to waiver my rupees. I look forward for your help.

Thanking you,
Ahemad Basah

DEAR SIR/MAM
MERA MOBILE NO-[protected] AB DND ME REGISTERED NAHIN HE. LEKIN 2 YA 3 DIN PEHLE ME PARTIALLY BLOCK KIA THA.
LEKIN MERA PROBLEM YE HE KI ME SMS GUPSHUP KA MESSAGE NAHIN PAA RAHAHUN. ISLIYE MAIN BAHAT KOSIS KIA HUN. LEKIN AJTAK NAHIN MILRAHAHE. MERE NO. KO PEHLE SMS GUPSHUP KA MESSSAGE AA RAHATHA. LEKIN AB NAHIN AARAHAHE. PLEASE MERA NO. KO DND SE HATA DIJIYE. ME CUSTOMER CARE SE BAAT KIA THA, TO UNHONE KAHA KI APKA NO. DND LIST ME NAHIN HE. AGAR NAHIN HE TO MERE NO. KO MESSAGE Q NAHN AARAHAHE. PLEASE TAKE A NECCESSARY ACTION.
NAME- SUMANT KHUNTIA
E-ID:- [protected]@gmail.com
mob.no- [protected]

Sir,
I have been using my Uninor number from the past 4 months. Caller tune is been activated on my number without automatically and the money is been charged. It's the case before two months. But due to low balance in my account caller tune is been removes. But as I recharged my mobile with 200 rupees company activated caller tune back without any prior notification and money is deducted from my balance. When I called the customer care, they said it was automatic renewal system and they cant give back my money.

Yesterday the 24th Nov '11, I bought a uninor Sim card for international calling, paild around Rs. 250, and precisely asked for only international talk time, I was given the sim card, only to check later that my balance is 0.

People at the customer care say that I didn't get the international calling recharge and but got some local promotional offer. They aren't ready to transfer the scheme into the international calling, aren't willing to transfer my call to a senior official or tell me where to submit my complaint, they were just being ridiculous.

This by far is the telecom service provider and the worst service by far, rather crooks or frauds I must say,

- Jeremy