Uninor / Telenor Complaints & Reviews

sir
main humare area main uninor network se kise anya natwork pur call karne ke liae kam se kum 10 se 12 war dial karna padta hai tub jakar kahin call connect ho pata hai kise or ke dwra dial karne pur call to nahin ala magar alart zaroor aajata hai castomar saport adhikari dwara complent bhe nahin darj ki jati


thanks
balkishan yadav
Email [protected]@gmail.com

dear sir,
i m currently using uninor card as they are providing best call rates but i am facing network problem past 1 week but when i called helpline no. o[censored]ninor ragarding this they refused to register my compalint. kindly take necesaary action over this my uninor no. is [protected] and my mail ID is : singhvishal.[protected]@gmail.com

thanks & regards,
vishal singh

I am using uninor service from last few months. I am not actually used it. I give the phone to my family to make call to relatives. From last days the mobile sit on my table and I can see what happen to them.

After hour by hour I got non-sense call. I got too many harassment call from uninor company. in the ads they use bad language and force me to call a number. I really don't know if they have mind. Mostly my little brother have the phone. I really not know what my family thing when they got this kind of non-sense call.

I am trying to stop them but I am unable to do that. When I call my family for "why they not use DND" then they tell me that uninor customer care-executive tell him that DND is paid things.

first thing is that they are misguide their customer that "DND is paid thing".

When I try to call 1909 then they are tell me to "waiting" later they cut my call and I can see on screen that it's wrong number. is this sound good. I am waiting for their response for how I can enable DND and they cut the call.

this thing happen same when I call them again and again.

I have reported this thing to someone "sumit" on nodalofficer.[protected]@uninor.in . I am waiting for 2 days but I got no response.

Let me know how I can stop this non-sense ads. If I am one of the unhappy customer I can count how many person they are trying to force to be a part of their ads.

Thanks

Sir, My name is UMAR FAROOK my phone number [protected] and i have serious problem with Uninor service. They activate services(like chat,or something) without taking my permission and deduce my balance 30 RS ,15 RS,5 RS and my father number [protected] and my sister number also each time(It happened to me many times) .When i called back them asking why they activated services without my permission they tell that it is an technical problem and we will deactivate the service if i provide certain personal information (Mobile number i called last time,last recharge made, last sms made...)and customer care employee told that he has deactivated the service.I waited for them to refund my money, but they had not refunded..!
After some days I called them back asking why it is? The customer care employee said that i told them to deactivate the service ,not to refund...! they are are not responce my questions .!
So funny it is while taking money from my account they had not asked me a single time,but while refunding it i have to explicitly tell them to refund...! along with giving them my personal information...what is this ?????? y you doing like this .. uninar company is irritate for every time ...The care they take to refund my money they had took while taking money from my account. .. please solve my problem

thank you

umar farook

As on 2nd April 2012 through Internet I have recharge my Uninor mobile no - [protected] by Rs 80 ( using ING Vysya Internet Banking ) same amount deduct from my Account and also billing shown but I have not got recharge amount in my mobile. I am already compliant customer care but there is no response . My Service Request No 1-[protected]. My Online Recharge details is given blow,
I Received mail from Uninor,
Thank you for using Uninor Online Recharge. Your transaction details are mentioned bellow.
Uninor Number : [protected]
Transaction ID : MING[protected]
Transaction Amount : INR 00000080.00
Transaction DateTime : [protected]:43:28 and i spoke with uninor customer care in many times my request accept by uninor customer care ,
uninor customer care send message for my no is given blow
Dear customer SR 1-[protected] created on 02/04/12 2:12 pm will be resolved by 05/02/12 2:19pm. But now it self not solved my request .But now its self not self not solved my problem.

GPRS NOTE CONNECTIVITY

my uninor mobile no.[protected] having gprs connectivity problem, i recharged my mobile with 47 / - for internet services, but internet not activated,

i kept on calling customer care to resolve the problem,

Customer care in her time, the phone is busy and the phone does not respond there is no specific,

I am Vaibhav V.Patil. from Navi Mumbai I have the uninor mobile no.[protected]. I am continuosly face problem with this no. Currently I was activate internet service on this no. But today(03/04/2012) when I was surfing on internet I have the balance 114.47 Rs. But after some time when my surfing was finished then I was got one massage and deduct my balance Rs.5 after some time I was got another massage and deduct my balance Rs.99 . after that I was call the costumer care no. and talk to your costumer care executive and deactivate this service. But he didn’t get proper information. I was facing problem unnecessary .

Dear Sir,

On behalf of my sister, i am posting that no. of miss call and messages are send to my sister's no. When my sister told me and i call him back then he sent me a vulgar message with abusive words. Please take immediate action after the no., I am providing you...

Contact No. of that person: +91-[protected]


I'll be highly obliged if you take immediate action into this matter.

Warm Regards,

Prateek Porwal
M:+91-[protected]

Dear Sir,

My friend Shila last 4 days before lost her Nokia Music Express 5130 mobile along with Uninor Sim Card - [protected]. It was theft at Pune. 4 police station refuse to make FIR. The funny things is UNINOR also deny to help, in fact they are claiming that No is not booked on her name not even on any body`s name, it has zero entry, which is simply nonsense. The sim no is very important to her, all communication link has broken, she cant even talk to her family, What she requested to Uninor at least they can provide us 2/4 months entry from where she can get details of her friend, family.
You know today we all remains so busy that we all store our important no in the cell, not in mind or in diary. her point is justified. pl help her to get link with her family & request all friends of world with the help of technology pl resolve this. IF possible pl trace her cell also. We will pay rewards also.

Thanks & Regards,
KG,
[protected]

my phone number [protected]. my sim is bloked. i want puk no. plz send my puk no.

Dear sir,
I m Sankar Kumar Dutta from Raiganj (West Bengal) I m using uninor prepaid sim connection whose no. is [protected] & Sim No.[protected] my prepaid account balance is Rs. 25 and 7000 min. uninor to uninor and other 600 min. but suddenly my mobile connection is blocked I have call to uninor customer care & also uninor store they are not taking any response why i dont know I am facing many problem because of my mobile number. So I request you to please take responce for my mobile re connect


Your best regards
Sankar Kumar Dutta
E-mail : [protected]@gmail.com
another mobile No. : [protected]

HI...Sir
my name is JEETENDRA KUMAR SHARMA . i buy a uninor sim the no of sim card is [protected] and i recharge by 198 rupee date[protected] before i recharge by 198 rupee i call costomer care (198) after "8"O clock to know what kind of plan but he (costomer care) told that he con not told the plan you con call 50001 .So i called 50001 the computer tell at the first plan 198 if today you recharge by 198 you will received 120000 local sec. uninor to uninor , 42000 local sec. uninor to other network and 50 STD minuet today is last date of that plan to received 50 STD minuet .After that i want to recharge my no [protected] .but i can not received 50 STD minuet .So i call 198 (costomer care) a lady put the call and i told every things to that lady. she (costomer care) told me to wait 48 hours . so i wait 48 hours after 48 hours i can not received that 50 STD minuet . so please give me my 50 STD minuet in my mobile sim no. [protected]
thanks
regard.
JEETENDRA KUMAR SHARMA
TEL NO. - [protected]

Respacted sir
hello sir i m using your uninor sim [protected] since 2 year.and now i facing a problam so i writing this mail.my card is not working since20 days for that i have made complain in surendranagar uninor store but they are not responding.due to that i have complained and mail to nodel officer and authority parson but from them also i havent get any good answer they all telling within 24 hr it will start but it has not start yet.
from 20 day continously i m going to your uninor office for this problam of my card but i thinkuseless to go there and now onwards your nodel officer are not pick uping my phone and not giveing me my mail replay and not giveing me any ans abut my simcard.as this card is my main number so due to that i have loss aprox 20000 rs in my business ans its serious problam for me. so i request you to start my card immediately as is is important to me so do anything but i want start my simcard.

as i have done request everytime.and all the time i have talked very poiletly with all the officers.so y not give me responese.i m in serious problam of business becoz of this inconvinience i have made complain to higher authority .what is my fault
saif solanki

[protected](notworking right now)

[protected]

Sir My Uninor No. [protected], my name is Anil Kumar.M, I have Call from Unior service i.e from Ur-Tunes at the time i have received just call only and after that i pressed end button only. suddenly message was shown from Uninor i.e Hi you have successfully activated my Tunes service at Rs.40. your subscription ed. i.e Unnecessarily deducted amount Rs. 40/- Please adjusted to un necessary deducted amount my unior service.

service to the number [protected] has been discontinued without any valid reason for the past five days. When customer care executive was contacted at their call center , he said there is some problem in documents but exact problem has not be specified so as to rectify it. Similarly, the uninor gallery people have also not been able to specify the problem in the documents and show a callous attitude . Instead of finding the cause , they are suggesting me to change my number, which is quite troublesome. Need an urgent resolution to my problem.

the service provider (UNINOR) has activated service of downloading adult and vulgar video at a rental of rupee 2 per day without my permission in my number([protected]), when i ask them to stop this service they does not provide necessary information , i used to call 4 to 5 times a day continue for a week but they have neither taken any serious step nor provide necessary informatiom


i expect some serious action for activating such vulgar and adult service in a cell phone of an student without prior permission and cutting so much of rent

thanking you
ashutosh pandey

Respected sir,

I m using uninor card since 2 years. my number is [protected] .And recently I am facing problem in the SIM. The problem like, if SIM is insertes in mobile SIM REGISTRATION FAIL is coming. So, I have done complain to UNINOR office, Surendranagar. I m going store many time . and phone. but the customer officer are not giving response properly. . officers are telling thet within 24 hour your problem will be solved but they are not doing anything still my card is not working. This is my main number and its not working from 15 days i am facing serious problem.

So i m writing this mail for making compalin .
Sharfaraz Solanki.
[protected]/[protected]

Dear sir/madam,
my name is Kamlesh Verma and i am using uninor sim with number [protected]. unwanted value added services has been activated without my permission and i called customer care to deactivate the service and the customer care deactivated my service but next day again that value added service had been activated again and i am not able to contact the customer care again from that moment. please help me in this matter so that i can get rid of this unwanted value added service and get my money back.

SIR,Initially I activated GPRS PACKAGE OF Rs.90 on 19/03/2012 and now I am not getting GPRS settings for LG P500 model for mobille no.[protected] belonging to SHIRKANT KHAKE

even though I contacted UNINOR customer care so many times
and every time they promised me for giving GPRS settings still they are UNABLE to give GPRS SETTINGS.
Now I feel that UNINOR IS WORST SERVICE PROVIDER.

Sir,

My name is Ranjith Raj from Gujarat.I had recently taken a Uninor sim card no: [protected] on[protected].Since now i have not received Uninor GPRS settings.
To complaint this problem i tried Uninor no:121 & 50001.But i had not get an option to Talk to Customer care executive.My friends are also facing with this problem.Uninor is specified that there Customer care is provided 24/7 .But we get anly information about servies.If any problem arises How can we contact?

Awaiting action & assistance

Thanks & Regards,
Ranjith Raj
Gujarat