I did transaction through upi android app, and it was debited 06 november 2017 1:32 pm. But not credited the money to my account. I have submitted online complaint via bank website, but not getting any response. Even i talked ten times to call center people. Once they told "you will get money within 48 hours" and second time they told "call center cam not help for case o[censored]pi transaction fails. And you have to submit complaint via app only."
In union bank upi app, there is a page of complaint status, but no option to submit complaint.
Then i send mail to [protected]@unionbank and [protected]@unionbankofindia.com on same day, now its over 3days but not get a single response. Even, i have sent mail to [protected]@unionbankofindia.com with required app screenshots, but from them also not got a single response.
I have some urgency with money, hope you people can understand common man's problem. Else, i would have to twit to #pmo #rbi #unionbankofindia, will be my last option along with all attached proof.
Ac. No: [protected]
Amount: 20000
Datetime:[protected]
Contact mail i'd - [protected]@gmail.com
Mobile no: [protected]
Union Bank of India customer support has been notified about the posted complaint.