| Address: Pune, Maharashtra |
| Website: www.unionbankofindia.in |
I am having my saving account with union bank of india akurdi branch, on 23 august 2017 at 3.40 pm i went to deposit amount 17000, i deposited money in cash deposit machine took the slip and went away as i was in hurry to attend emergency patient and later i came to know that my transaction was declined due to machine service fail, then i enquired with bank regarding my money, after seeing cctv footage they came to know that my money was sponge l stolen by person standing in queue behind me, so i request bank to help in any possible way to get my money back and take some action and it's bounded duty of back to compensate there consumer is any such untoward incidents teacher l take place within bank premise, please look into matter as early as possible and refund my money as i am having severe financial crisis, please do needful.
Union Bank of India customer support has been notified about the posted complaint.
Received the following SMS:
"dear cardholder, international ATM/POS transaction on your debit card XXXX has been disabled in line with RBI guidelines. To enable contact base branch/call centre"
Tried calling the customer care no.[protected] but when clicked to talk to customer care executive, heard the song for 5 mins but no one came on to answer the tune.
My only query is, does this "international ATM/POS transaction" statement mean only international transactions are disabled and not the transactions within the nation ?