United Colors Of Benetton — sunglasses and misbehave by your customer care staff

lalit1488

from Abohar, Punjab

Address:

Chandigarh, Punjab, 160101

I recently purchased the sunglasses from shopperstop outlet. However i noticed a black dot on the glasses. When i brought it back at the outlet, they advised that they will send it to the service centre, and asked me to pay certain charges when the sunglasses are still under warranty.

I have called the customer care number 4-5 times yesterday. Every time they pick up my call and transfer it to some "vinay sharma" who is never available. I have left voice messages as well, but still haven't received any call backs.

I called the customer care twice today. Either they would transfer my call to "vinay sharma" or they would disconnect the call slightly after answering it.

I have also attached a screenshot of my call log to show the number of times i have called your customer care number.
[protected] is your customer care no.

Can you kindly look into this issue and resolve this at your earliest.

+2 photos

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Comments

Rohit Bbd

from Mundi, Madhya Pradesh

Hello sir,
I i purchased some clothes from DRESSLAND VARANASI .
On that day some offer was going on UCB product, so i got 1 watch free .
But now that watch is not working .

Aditya singh RAJPOOT

from Mohali, Punjab

I order i wrist watch before 10 days but steel i have no information regarding this order and no recieve any information

Vohra555

from Delhi, Delhi

I would like to inform you that the Benetton Mens Wallet which was received by me against redemption of my SBI credit card points is found defective. The button of keeping change is defective.