[Resolved] Urban Company — AC Installation issue

[Resolved] Urban Company — AC Installation issue

N Naren2009 from Chennai, Tamil Nadu Sep 21, 2021 Sep 22, 2021 This thread was updated on Sep 22, 2021

Hi, I have paid & booked AC Installation in urban company on 17th Sep 2021. Due to some issue with technician, I highlighted and asked to change the technician on the same day around 8.00 pm (IST) with Urban Company support team. But still (21 Sep 2021) I didn't get any proper response from the support team. How long do I need to wait for AC Installation ? Regards, Naren Was this information helpful? No (0) Yes (1)
Sep 22, 2021 Complaint marked as Resolved Refund the amount Urban Company customer support has been notified about the posted complaint.
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Urban Company Customer Care

from Gurgaon, Haryana

Sep 21, 2021

Verified Support

Hi Naren,

Sorry to hear about the experience you had with us. This is clearly not we'd have wanted to happen. Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.

Regards, Team UrbanCompany

Naren2009's [Complaint's author] reply, Sep 21, 2021

Hello, your mail id is protected, so I couldn't see the mail id. No follow up, worst service.

Naren2009

from Chennai, Tamil Nadu

Sep 21, 2021

How long I need to wait for your response ? If possible share your customer support number to contact.

Urban Company Customer Care

from Gurgaon, Haryana

Sep 22, 2021

Verified Support

Hi Naren,

Please share your registered contact details with us on [protected]@urbancompany.com so that we can get in touch with you and resolve the issue.

Regards,
Team UrbanCompany